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All 2 Bilston hotels

The Haven Hotel

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15 Claremont Street | Bliston, Bilston WV14 6BA, England
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  • Reviews (7)
  • Photos (2)
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The Haven Hotel
Ranked #2 of 2 hotels in Bilston
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7 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
Sussex, England
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 29, 2010

The visit started off bad when the receptionist pointed down a dark corridor saying "The rooms are that way". I never did find a light switch. The room was lacking in some basics such as milk/whitener for the tea/coffee facilities, and no toilet paper. The television did not work apart from saying "updating TV listings -please wait". Breakfast was disorganised... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2010

Rooms were clean and warm, staff helpfull & friendly, good value for money. Considering breakfast is complimentry it was excellent. Would reccomend this hotel to others. Had Sunday lunch and I must say for £5 it was tasteful & plentyful.

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed August 20, 2009

All the staff were very friendly and helpfull, Excellent value for money, the food was beautifull and the locals were also friendly. The bar has a good athmosphere and everyone makes you feel very welcome. I will be staying there again and would recommend the haven to others.

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3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 29, 2009

What can i say about this hotel other than "where do they get the staff!". They stand around talking to each other when they can clearly see people are waiting. On 3 trips to the bar whilst the order remained the same the cost altered alarmingly! The main meal was nice but a roast dinner should automatically come with gravy... More

Was this review helpful? Yes 1
stoke on trent
1 review
4 of 5 stars Reviewed September 2, 2008

we stayed here on a saturday night as its handy for gigs at the Robin.The owner gave us room 4 and was very concerned as to wether the room was ok for us.He had no worries as the room was ideal,very modern and very clean.Breakfast was very good and the locals in the hotel bar very friendly.We will definitely stay... More

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Top Contributor
167 reviews 167 reviews
70 hotel reviews
167 helpful votes 167 helpful votes
2 of 5 stars Reviewed July 14, 2008

As we were going to the Robin 2 for a gig, we booked this for its proximity even having read this review and the comments on Last Minute, figuring that we'd only need a bed for the night. First impressions were good - we were given the 4 poster room and although very 80's in its chunky pine furniture and... More

Was this review helpful? Yes 1
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 6, 2008

When we arrived all the staff were outside drinking and smoking, and it took a while for anyone to bother to come and check us in. There was no welcome.In fact we felt that we were in the way and spoiling their weekend, when in fact they spoilt ours. We had to pay in full then and were given our... More

Was this review helpful? Yes 2
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Additional Information about The Haven Hotel

Address: 15 Claremont Street | Bliston, Bilston WV14 6BA, England
Location: United Kingdom > England > West Midlands > Bilston
Also Known As:
Haven Hotel Bilston

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?