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Mercure Annecy Sud

76 Avenue d'Aix les Bains | BP 2, Seynod Cedex 02, 74602 Seynod, Annecy, France
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Mercure Annecy Sud
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199 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Spanish first
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English first
  • All months
    (199)
  • Mar-May only
    (45)
  • Jun-Aug only
    (86)
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    (39)
  • Dec-Feb only
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Zurich, Switzerland
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here a few days ago en route to southwest France. Everything was clean, but the fittings were old especially in the bathroom. Comfy bed & good sized TV. Dinner was disappointing, the chips were oily, obviously cooked in old oil, the were extremely soggy & greasy. Breakfast on the other hand was really good. All in all overpriced.

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Arrowtown
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Yes, this is a little further out from the centre of town, but the upside is there's free parking (a rare thing in the centre), it's quiet and more spacious. The rooms are by European standards a good size and clean and comfortable. The staff are very friendly and all speak excellent English. The pool outdoor area provides a nice... More 

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Hampshire
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stayed for 5 nights as part of a Alfa travel holiday. Nice clean bedrooms and good reception areas. Superb choices for continental breakfast but because we were on a restricted tariff our choices for Dinner were limited! Staff were both friendly and very helpful. Also the air conditioner was very efficient

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avignon
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I made this reservation on Booking.com and it is not in Annecy town it is in the suburbs which was rather irritating. The Hotel is ok but basic the rooms have had a semi-makeover but we're very clean. The gentleman who booked us in was very friendly but the chap that booked us out yesterday was unpleasant. I would pay... More 

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Mercure_Annecy_Sud, Responsable réception at Mercure Annecy Sud, responded to this review

Thank you for reviewing our hotel on Tripadvisor. We are sorry for your experience and offer you our sincerest apologies. We understand that this situation must have been frustrating and ensure you that we are taking all possible actions that it does not happen again. Looking forward to welcoming you shortly, in one of the hotels of the Mercure network.... More 

Nanjing, China
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 15, 2015

We came to Accecy animation festival and we needed a place to stay. The hotel is good but it's far from town and up a hill. So if you like to walk this is ok. There is not bus close by you have to walk a ways but not too bad or taxi but that cost 20 euro and who... More 

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Mercure_Annecy_Sud, Responsable réception at Mercure Annecy Sud, responded to this review

Thank you for taking time to post a comment about our hotel on Tripadvisor, We thank you very much for your feedback and assure you that your comments will be shared with the staff so we can continue improving our services. We hope to see you again next time. Your sincerely, More 

Elgin, Ill.
Level Contributor
89 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed May 26, 2015

Hotel is a little difficult to find because of layout of town but a nice place to use as a base to visit old part of town and the area. Rooms are small like most in Europe, but clean. Walking distance to lake and old town and many restaurants and shops. Parking is about three blocks away.

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Mercure_Annecy_Sud, Responsable réception at Mercure Annecy Sud, responded to this review

Thank you for reviewing your stay with us. We are happy to see that you could enjoy your stay with us and that your room was up to your expectation. We hope to see you again in the near future. More 

Paris, France
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 19, 2015

Hotel recently refurbished. The rooms are comfortable and the bathrooms very clean. Perfect to stay there to spend the night(s) while visiting friends and family. The design of the hotel (outside) needs to be renovated as it looks very 70ish. The staff is very pleasant and helpful. The breakfast is below par (industrial pain au chocolat/croissant). The parking lot can... More 

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Mercure_Annecy_Sud, Responsable réception at Mercure Annecy Sud, responded to this review
Google Translation

Madame, Monsieur, Nous vous remercions d'avoir pris le temps de nous faire part de votre avis, concernant votre séjour dans... More 

Weybridge, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 18, 2015 via mobile

Hotel beautifully clean with crisp white bed linen. Breakfast was on offer the full breakfast or the cheaper version at €8. We ate at the hotel twice - a platter of bread & very tasty local cheeses late one evening & a buffet lunch which was scrumptious! On our last day. Wish we had eaten there more. Staff very friendly... More 

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Mercure_Annecy_Sud, Responsable réception at Mercure Annecy Sud, responded to this review
Google Translation

Madame, Vous avez pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel, et... More 

Paris, France
Level Contributor
35 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 11, 2015

Typical old Mercure structure in concrete that does not age very well from the outside. The Inside has been recently renovated and is up to the chain standards. As written by other guests, breakfast is disapointing in quality and quantity. I have been to IBIS that had better offers, though one level down in the Accorhotel ranking... Service is friendly... More 

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Mercure_Annecy_Sud, Responsable réception at Mercure Annecy Sud, responded to this review

Dear Sir, Madam, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure... More 

Tel Aviv District, Israel
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed May 3, 2015

We stayed two nights which were pre plane with our visit to Annecy. It goes without saying that Annecy is a beautiful and unique place to visit and this hotel provides good value for money accommodation provided you travel by car. The staff are English speakers and are very polite , friendly and attentive. Ms Rachel was specifically warm and... More 

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Mercure_Annecy_Sud, Responsable réception at Mercure Annecy Sud, responded to this review

Thank you for taking time to post a comment about our hotel on Tripadvisor, We thank you very much for your feedback and assure you that your comments will be shared with the staff so we can continue improving our services. We hope to see you again next time. Your sincerely, More 

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