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Pavillon de la Rotonde

Certificate of Excellence
Domaine le Lyon Vert | 3 Avenue Georges Bassinet, 69260 Charbonnieres-les-Bains, Lyon, France
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171 Reviews from our TripAdvisor Community

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A TripAdvisor Member
5 of 5 stars Reviewed October 16, 2015 via mobile

I stayed here for 1 week while on business at the nearby Sanofi site (5mins away by car). During the week the hotel was very quiet and I had the swimming pool and gym to myself most nights. The food was excellent and the staff polite a curteous.

Helpful?
1 Thank A TripAdvisor Member
pavillonrotonde, Responsable d'hébergement at Pavillon de la Rotonde, responded to this review

Dear guest, We are glad that you enjoy your stay and it is a pleasure for us to read that you feel well in our hotel. We hope to welcome you again soon, best regards Edith ROY Duty Manager More 

London, United Kingdom
Level Contributor
186 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed September 1, 2015

Not quite sure what to make of this hotel. It is only ten years old and nicely appointed. The staff are very helpful. It has a nice spa. But somehow it's not the sort of five star hotel one would want to spend much time at, nor is it a business hotel. It's next door to a large Casino, to... More 

Helpful?
Thank Brad_Lizzie
pavillonrotonde, Responsable d'hébergement at Pavillon de la Rotonde, responded to this review

Dear guest, we do apologize again for the technicals problems you had with the first room you occupied, and we are glad that your enjoyed the second one which we have you to propose immediately. Our hotel is an establishment of the Groupe PARTOUCHE, however our guests are various, citybreak, business, casino players, families ... we do not receive just... More 

Emirate of Abu Dhabi, United Arab Emirates
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 10, 2015 via mobile

It was a wonderful property, and great staff. The room was seriously large although the deco was dated but that was not issue for us. The best part was the natural park and the train stop that can take to Lyon city centre in less than 20 minutes both are less than 200 meters from the property. I would recommend... More 

Helpful?
Thank Taimoor M
pavillonrotonde, Responsable d'hébergement at Pavillon de la Rotonde, responded to this review

Dear guest, Thank you for your comment about the Pavillon de la Rotonde, we are glad that you enjoyed your stay. We hope to welcome you again soon. Yours faithfully Edith ROY More 

Paris, France
Level Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed January 4, 2015

We stayed at this hotel to enjoy Christmas time as a family. Although staff is just perfect and making the most to help clients, the lack of them is painful for them and clients. This hotel is not run as a 5 star, it seems like management is more looking at cost optimization than service. Positive : - comfortable large... More 

Helpful?
1 Thank Luxury_Liner1
pavillonrotonde, Responsable d'hébergement at Pavillon de la Rotonde, responded to this review

Dear Sir, First of all we would like to thank you for your comment and as we talked together during your stay in our establishment the comfort of our guest is our priority and we are sorry that your stay with us wasn’t perfect. It is a fact our lift was out of order and unfortunately you had the bad... More 

Hong Kong
Level Contributor
65 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed December 29, 2014

Hidden amidst the luscious woods of Charbonnieres-les-Bains is the lovely Pavillon de la Rotonde. It's an ideal sanctuary from the hustle bustle of urban chaos. Staff are pretty, friendly and helpful. My room is spacious with a lounge area. Bathrooms with separate shower and bathtub are huge, and the terrace is also very impressive. All other facilities - minibar, coffee... More 

Helpful?
Thank Epicurius_at_large
pavillonrotonde, Responsable d'hébergement at Pavillon de la Rotonde, responded to this review

Dear guest, Thank you for your comment about our establishment, this is always nice for us to konw that our customers enjoyed their stay with us. We are awaiting your next visit, Yours faithfully Edith ROY More 

Birmingham, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 29, 2014 via mobile

excellent huge exclusive room with excellent bed n bath n shower it makes you feel special .. nice colours n 5 star spa hotel n 5 star service,,beautiful garden to have a glass of excellent champagne to start with early afternoon.. nice sun bathing space in lovely garden .. n nice beautiful swimming pool and all spa facilities.. i loved... More 

Helpful?
Thank Yesim O
Pavillon d, Responsable d'hébergement at Pavillon de la Rotonde, responded to this review

Dear Guest, Thank you for your comment, we are very glad that you enjoyed your stay et the Pavillon. We hope to see you soon for your next trip in France Best regards More 

Paris, France
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 16, 2014

We spent 3 full days in this hotel, and almost everything was perfect. Although we booked at a discount price, we has a very nice and huge room (despite a hair dryer of poor quality). The staff deserve special thanks as they were all very helpful, nice and took care of all our needs with constant smile. The spa is... More 

Helpful?
Thank P B
pavillonrotonde, Responsable d'hébergement at Pavillon de la Rotonde, responded to this review

Dear guest, We thank you for your comment, in fact it will help us to improve our services. Concerning our fitness room we will do some works this summer and it will be fix by the end of the year. Our restaurant "La Rotonde" is a two Michelin stars, it is situated at the first floor of the Casino Le... More 

la rippe
Level Contributor
44 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed May 4, 2014

After 4 days of drving a vintage car rally in Lyon we decided to treat ourselves to a luxureous last night. The hotel is in a quiet position,although next to the Casino and a small tramway. It has only 17 rooms but ours was huge with a very comfortable bed and good quality bed linen. We had dinner at Paul... More 

Helpful?
Thank ittagub
pavillonrotonde, Responsable d'hébergement at Pavillon de la Rotonde, responded to this review

Dear guest, First of all, we would like to thank you for your comment, it was a pleasure to welcome you at the Pavillon de la Rotonde and we are happy that you can treat yourselves with a night in the Pavillon de la Rotonde. Hope to see you soon for your next stop in Lyon Best regards Edith ROY More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 16, 2014

When you choose a place like this, your expectations are usually very high and I felt really dissapointed by the food served at the room and the gym facilities. If you want to relax in the SPA and plan not to exercise and to eat at the hotel this can be your place but if you look for a full... More 

Helpful?
Thank Uromastic
pavillonrotonde, Directeur d'exploitation at Pavillon de la Rotonde, responded to this review

Dear Guest, First of all we would like to thank you about your comment, it is really important for us to know what is good and what is not. Like that we can make it better. About the gym we will doing some works this summer and the fitness equipment will be change after all. As you see, our gastronomic... More 

Lyon, France
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 24, 2013

We celebrated our 3d marriage anniversary with my husband in this hotel. We had just outstanding experience. Service is very good, staff are very helpful and friendly. Room was huge and very nice we had as well a big balcony with chaise longue. Nice SPA with big swimming pool, but hammam too small for such a level of hotel and... More 

Helpful?
1 Thank Tania S
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