We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Charbonnieres-les-Bains hotels

Mercure Lyon Charbonnieres

4.0 of 5 Hotel   |   78 bis route de Paris Route Nationale 7, 69260 Charbonnieres-les-Bains, France
Hotel website
Hotel deals
Hotel amenities
Special Offer
SUMMER DEAL: UP TO 40%OFF
Save Saved
You added Mercure Lyon Charbonnieres to your Saves list
Mercure Lyon Charbonnieres
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
75%
A recent review
4 of 5 stars Reviewed March 12, 2014
michael s boston
  • Overview
  • Reviews (149)
  • Photos (15)
  • Amenities
  • Room tips (1)
  • Location
  • More
Write a Review

149 people have reviewed this hotel

Traveler rating
    31
    80
    28
    6
    4
See reviews for
24
52
22
55
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
boston
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 12, 2014

Stayed 2 nights at the Mercure Lyon Charbonnieres this past Feburary. The hotel feels old and a bit run down. It supposedly caters to business travelers yet you cannot get laundry done in one day (drop by 9am to get back by 5pm the NEXT day). It is not located near anything - you cannot walk anywhere. On Sunday the... More

Was this review helpful? Yes
Damien C, Directeur général at Mercure Lyon Charbonnieres, responded to this review

Dear Sir, We thank you for your comments on Tripadvisor site. We noted the different points that did'nt satisfy you but we are pleased to read that your stay in our hotel was globally good. We hope to have the pleasure to welcome you another time. Yours faithfully, More

Cologne, Germany
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 2, 2013

I should start this review saying that I have been in this hotel end of July and really enjoyed it. However, this time I have been there with my whole family (including two little children) and it was a nightmare. The room was far too small to start with. The service at dinner was the most arrogant I have ever... More

Was this review helpful? Yes 1
Damien C, Directeur général at Mercure Lyon Charbonnieres, responded to this review

Dear Sir, My team and I took in consideration every comments you note about your stay on the website Tripadvisor. We are deeply sorry that this second stay didn't meet your expectations. Concerning the restaurant, the chef will chnage the quantities in the 10€ kid menu. However, we are very surprised about what you said regarding bedrooms as we do... More

verona
Contributor
11 reviews 11 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 20, 2013

It's an old structure, refurbished. Rooms are clean and little. Old shower! No problem for car parking. Anyhow the breakfast is nice and good: finally I had a big hot water pot for my tea and not only a cup! Perfect for business: right cost.

Was this review helpful? Yes
Damien C, Directeur général at Mercure Lyon Charbonnieres, responded to this review

Dear Sir, The hotel team and I are pleased to see that your stay was pleasant. We work every day to make our customers stays as enjoyable as possible. We are looking forward to welcome you in Lyon again. Best Regards, Damien COMBET General Manager More

Kiev
Senior Contributor
48 reviews 48 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 7, 2013

I stayed there one night. It is a quite old mercure, I would guess 80's building, small 3 floors but no lift. Breakfast is ok. There is a restaurant that I did not tried, but which offered rather attractive meal and wines. Staff was at the level, polite and efficient. Good for business and short stays

Was this review helpful? Yes
Pune
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 17, 2013

I stayed for 2 nights on business to Lyon. It is a nice small property which would suits the business travelers. It is typical Mercure (Accor) group small business hotel. I found breakfast okay with enough choices of drinks, cheese and breads with couple of hot options. The room was okay but clean. The upside - hotel offer free wi-fi... More

Was this review helpful? Yes
Bordeaux
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed October 18, 2012

The staff at this hotel are remarkable. The are helpful in everyway. I go here regularly on business and will continue to do so. The only issue is the matress. One side of the matress had such a big indent that I kept rolling into it during the night. Time to be replaced! Otherwise facilities are good.

Was this review helpful? Yes
Kuwait City, Kuwait
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 16, 2012

good hotel, but no elevator , we had to pull our bags for 2 floors without assistance, room is small but ok, good parking

Was this review helpful? Yes
Orleans, France
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 22, 2011

Very beautiful and clean, restaured hotel. People very helpful and kind. Clean room and very best quality (TV cable, Wi-Fi for free, fresh drinks...). Restaurant was good, and breakfast good, but expensive. Very good professional stay in this hotel.

Was this review helpful? Yes 2
A TripAdvisor Member
4 of 5 stars Reviewed September 15, 2011

We stayed at this hotel on our way down to St. Tropez. It was a few miles off the autoroute, but worth the extra distance. The hotel was in a nice village just outside of Lyon. The rooms were small but nice. We enjoyed dinner in the hotel restaurant. The breakfast, as with all Mercure hotels, was overpriced. We would... More

Was this review helpful? Yes 2
Israel
Top Contributor
101 reviews 101 reviews
100 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed November 2, 2009

In the middle of a pleasant suburban area, has a grassy areas around it. bust station nearby can take you to the train station. 3 floors with no lift. Rooms are newly renovated and quite nice, bathroom is fine. There is no free internet - you have to buy an Orange wifi subscription - an hour for 5 euros, I... More

Was this review helpful? Yes 2
Owners: What's your side of the story?
If you own or manage Mercure Lyon Charbonnieres, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Mercure Lyon Charbonnieres? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Lyon Charbonnieres

Address: 78 bis route de Paris Route Nationale 7, 69260 Charbonnieres-les-Bains, France
Location: France > Rhone-Alpes > Rhone > Charbonnieres-les-Bains
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Lyon Charbonnieres 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, ACCOR, Travelocity, Tingo, BookingOdigeoWL, Hotels.com and Venere so you can book your Mercure Lyon Charbonnieres reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

15 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Dining (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Dining (3)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (2)
Viewed
Other (2)

Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Mercure Lyon Charbonnieres is located in a leafy park, 5 km from the centre of Lyon and 2 minutes from the Lyon Vert Casino. With WiFi available throughout, the hotel also features the Cap Ouest restaurant with a terrace looking out towards the Monts des Lyonnais area (closed Saturdays, Sundays and public holidays). The restaurant will be closed from 09.08.08 to 24.08.08 inclusive. The hotel also offers three modular meeting rooms with a total floor space of 150 sqm. ... more   less 
Number of rooms
60

See which rooms travelers prefer