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Adagio Access Paris Porte de Charenton

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201-203 rue de Paris, 94220 Charenton-le-Pont, France (Formerly Citea Charenton - Porte de Charenton)
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Adagio Access Paris Porte de Charenton
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Adagio Access Paris Porte de Charenton
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371 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sao Paulo, SP
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

It is the third time I stay here – not a fancy hotel, but for me it works since it is very close to a convention center where I have meetings. Has some restaurants nearby, a small supermarket, subway and a streetcar line (which has been remodeled and can take you to other nice restaurants). Do not expect many amenities... More 

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Shah Alam, Selangor, Malaysia
Contributor
14 reviews 14 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 27, 2015

I have stayed for a week with family during year end trip. Location is not too far from the sub station but have to walk pass a park and can be a challenging task at late night. Size is not that friendly but what to expect...

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Thomas B, Directeur général at Adagio Access Paris Porte de Charenton, responded to this review

Hello, Thank you for taking the time to give us your opinion/Thank you for your comments. I am sorry that your stay at Adagio Access Porte de Charenton did not meet your expectations and I would like to apologize for any inconvenience caused. Unfortunately the constraints of the building and the space restrictions do not allow us to offer you... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 21, 2015

We had cock roaches in our room. They could not get us a new a new room but would reimburse us for our troubles. After 4 months of emailing back and forth signing things and giving our bank information they stopped replying. Nothing!!! They made the claim with insurance have our refund. The refund is a decent portion of the... More 

Was this review helpful? Yes 1
Ottawa
Top Contributor
100 reviews 100 reviews
20 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed December 6, 2014

We stayed here 1 week after a week near invalides. I was very surprised to find we were equally co comfortable in both. We had a small apt on 5th floor o overlooking the motorway and actually the tour,Eiffel in the distance. Yes you can hear the motorway but it is a dull hum and much better than usual big... More 

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Matlock, England, United Kingdom
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed November 5, 2014

This hotel was probably the shabbiest I've ever stayed in. We had a studio room which was extremely old-fashioned and long overdue a refurbishment. The room had clearly not even had a lick of paint in a long time as there was heavy scuffiing on every wall. Tatty old furniture included chairs which were falling to peices and some which... More 

Was this review helpful? Yes 1
Thomas B, Directeur général at Adagio Access Paris Porte de Charenton, responded to this review

Dear Customer, Thank you for taking the time to send us your comments. First of all, I would like to apologise for the inconvenience you experienced during your stay. We attach a great deal of importance to correcting any errors that occur, with a view to enhancing our quality standards and customer satisfaction levels, and your remarks have therefore been... More 

Toronto
Contributor
13 reviews 13 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed October 6, 2014

I have stayed 6 days at this hotel, I have mixed emotions... The location is fine, close to two subway stations, it is convenient for public transportation. It is a nice and safe area, even at night. However, it is a 30 minutes metro ride from the attractions, sometimes you get really tired, crowded Paris subway is an experience by... More 

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Thomas B, Directeur général at Adagio Access Paris Porte de Charenton, responded to this review

Dear Customer, Thank you for your comment, which has been carefully noted. We would like to apologise for the WIFI connection, we are pleased to inform you that the wifi is now available in our aparthotel. We hope to have the pleasure of seeing you again at the Adagio Paris Porte de Charenton, Kind regards Thomas BALDELLI – General Manager... More 

Santo Tirso, Portugal
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 14, 2014

The room was not quite like I booked. Instead of a 2 single beds and a sofa bed, they gave me one with a double bed. The sofa bed was small and uncomfortable. When we arrived, the room was clean. On the 2nd day, the room had been cleaned, but the toilet paper wasn´t replenished (no new towels also, but... More 

Was this review helpful? Yes 2
Thomas B, Directeur général at Adagio Access Paris Porte de Charenton, responded to this review

Dear Customer, Thank you for your comments. We were extremely sorry to learn that you were disappointed with the quality of our establishment, and in particular with the standards of cleanliness and upkeep of your bedroom. Please accept our sincere apologies. We would like to assure you that the necessary measures have been taken with our housekeeper in order to... More 

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