We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel Paris Sud Porte de Charenton

4.0 of 5
Hotel website
3-5 place des Marseillais, 94220 Charenton-le-Pont, France
Special Offer
City Breaks up to 40% off
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Novotel Paris Sud Porte de Charenton
View Map
Add Photo Write a Review

517 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    102
    292
    80
    27
    16
See reviews for
268
102
31
73
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (517)
  • Mar-May only
    (130)
  • Jun-Aug only
    (183)
  • Sep-Nov only
    (112)
  • Dec-Feb only
    (92)
All months
Wolverhampton, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

I stayed here for a couple of nights in August. The room was nice, well equipped, comfy bed and a lovely choice at breakfast time. Excellent location for metro. Liberte metro stop on track 8 is just outside. A little further out than we would have normally gone for but excellently located for visiting Euro Disney and Paris because of... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Brotton, United Kingdom
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here due to the good reviews we read. I must say it did not disappoint the staff are extremely friendly and helpful. The meals are reasonably priced and the breakfast is great. The only downside we found was the 20min metro ride to the centre but the station is only 1 min away. On the upside the area... More 

Was this review helpful? Yes
Frédéric B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

Thank you very much. Positive feedback from satisfied clients is our greatest reward and we will share it with our team so they will be aware of their contribution in helping to satisfy you and meet your expectations. Hope to welcome you soon in our hotel. More 

Emirate of Abu Dhabi, United Arab Emirates
1 review
1 of 5 stars Reviewed 4 weeks ago

Unfortunately I just visited this hotel and the service levels are so pathetic that they made me to sleep here for 2 nights with no air conditioning where outside weather is so hot . In turn I got a beautiful advice that open the windows and sleep. Can you imagine Novotel people said that.....Also No one picks the calls from... More 

Was this review helpful? Yes
Frédéric B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

Dear Guest, We are very sorry about your bad experience in our hotel. In fact, as it is written on our website, we have only a system of refreshed air but no air conditioning. Regarding our staff answers, that is unacceptable and please allow me to say how sorry I am that these issues affected your satisfaction during your stay... More 

Amsterdam, The Netherlands
Level Contributor
38 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed July 26, 2015

We family of 4 (2 adults, 2 children 14,11) stayed for 2 nights at this hotel. Hotel is situated in a nice residential area. When we arrived we found the public parking just 20 meters past the hotel. Check in hotel was smooth. Our room was clean and had a comfortable bed for the adults. The children's bed was quiet... More 

Was this review helpful? Yes
Frédéric B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

Thank you for taking the time to answer our questionnaire. We very much appreciate your comments regarding your stay at the Novotel Paris Sud POrte de Charenton. We look forward to welcoming you again at Novotel. More 

London, United Kingdom
2 reviews
1 of 5 stars Reviewed July 21, 2015

All fine except the fact I was bitten by bed bugs and one week later still have horribly itchy red bites on my arms, legs and chest. Did not expect that in an (albeit fairly low cost) business hotel. Awful.

Was this review helpful? Yes
Frédéric B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

Dear Guest, We are really sorry about your bad experience in our hotel and be assured, that I will do my utmost to provide an appropriate follow up to your comments. In the meantime, I remain at your disposal by phone to discuss this further with you. Kind regards. More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 17, 2015

With Novotel chain, one takes a few things for granted - quality comfortable rooms, friendly service, international cuisine, etc etc. Sadly this hotel turned out to be an exception in all that regard. The room was very hot in the night with nothing much to be done with the ACs temperature- as we were told it was already the lowest.... More 

Was this review helpful? Yes
Frédéric B, General Manager at Novotel Paris Sud Porte de Charenton, responded to this review

Dear Guest , Thank you for taking the time to tell us about your experience at the Novotel Paris Sud Porte De Charenton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 8, 2015

Breakfast was ok, hotel was excellent, very clean, very good sleep ,matress was excellent.What more can I say, 4* stay I would recommend to anyone who is travelling to Paris.Centre is quite far from station Liberté, but that was ok.

Was this review helpful? Yes
Frédéric B, General Manager at Novotel Paris Sud Porte de Charenton, responded to this review

Dear guest Thank's for your comment. Hope to see you back in our hotel soon again. Kind regards More 

Dudley, United Kingdom
1 review
4 of 5 stars Reviewed July 7, 2015

Overall the hotel was great value. It is right by the metro and is an ideal base to explore the city if you don't mind the 20 minute metro ride. We are a young couple who stayed there and we found there was not a lot to do around the local area by the hotel. No bars etc.. We ended... More 

Was this review helpful? Yes
Frédéric B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

Thanks for your comments. We hope to welcome you soon again in our hotel ! More 

Leicester, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 6, 2015

This is not a "city centre" hotel but we booked it for that very reason. If your budget I such that you want a 4 start hotel but at 2 star prices then this is the one for you. The sacrifice is that you will have a 15 minute metro ride back into Paris. Albeit the metro station (Liberte) is... More 

Was this review helpful? Yes
Frédéric B, Directeur général at Novotel Paris Sud Porte de Charenton, responded to this review

Thank you very much for your comments. Positive feedback from satisfied clients is our greatest reward - thank you. More 

Questions? Get answers from hotel staff and past guests. Ask a question

84 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (50)
Viewed
Bathroom (8)
Viewed
View from room (4)
Viewed
Room/suite (18)
Viewed
Dining (1)
Viewed
Hotel & grounds (5)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Dining (9)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (8)
Viewed
Other (9)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Charenton-le-Pont
Bercy / Nation
Novotel Paris Bercy
Novotel Paris Bercy
#748 of 1,790 in Paris
4.0 of 5 stars 836 reviews
Novotel Paris Est
#3 of 6 in Bagnolet
3.5 of 5 stars 1,306 reviews
Show Prices
Show Prices
Show Prices
Bercy / Nation
Pullman Paris Centre - Bercy
Ibis budget Paris Porte de Bercy
#2 of 3 in Charenton-le-Pont
3.5 of 5 stars 786 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay