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PV-Holidays Village Pierre & Vacances du Cap Esterel


Hotel class 3.0 of 5
Cap Esterel | Saint Raphael, 83530 Agay, France
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Reviews you can trust

60% Do not recommend
2.5 of 5 stars 68 reviews
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1 of 5 stars
bt_engineer   1 contribution
surrey
Sep 8, 2009 | Trip type: Family

arrrived to good views and a look around the complex raised expectations but after we checked in the problems did not stop , the apartment was clean but we asked for a ground floor one for the kids and the garden was so over grown we was useless for them to play in ,telly wasnt working which seems to be... more

Management response from
pv_customer_liaison, Site Manager for Pierre & Vacances du Cap Esterel

Dear bt_engineer, Many thanks for your comments regarding your recent stay at Pierre & Vacances Cap Esterel Holiday Village. I'm sorry to hear of your comments regarding the bad service that you received at our property. I'm pleased to say these comments have been strictly noted and not only will they be used within our next customer training session, they...

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2 of 5 stars
LaurieCallow   4 contributions
Beaconsfield UK
Sep 5, 2009 | Trip type: Family

We were not advised of lack of air conditioning in the apartments (the hotel does have it and is wonderful - we had a few extra days there). The rooms were unbearably hot and we had to open all the windows, resulting in a major mosquito problem.Once we bought plug-ins from the supermarket the problem was reduced, but this unadvertised... more

Management response from
pv_customer_liaison, Site Manager for Pierre & Vacances du Cap Esterel

Dear LaurieCallow, Many thanks for your comments on your recent holiday to the Pierre & Vacances Cap Esterel Holiday Village. We take great care to illustrate the on site facilities and amenities on our website to help our customers choose the right location for their needs. In this case, we apologise that it was not made clear that the apartments...

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2 of 5 stars
Acelawyer   2 contributions
Herts
Aug 17, 2009 | Trip type: Family

Cap Esterel is in a great location and the apartments have lovely views, but the accomodation is pretty basic. Apartments are very small - the double bedroom was less than 6 foot wide - and the bathroom we had was cramped and in dire need of an update, with a broken bath panel, grouting starting to go mouldy etc. The... more

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5 of 5 stars
MangoStar   2 contributions
London
Aug 16, 2009 | Trip type: Family

Cap Esterel is the perfect family holiday destination! Me and my family returned year after year. The pools are beautiful, The main pools are great for kids but i would recomment going up to the top pool during your stay which is quieter and has beautiful views. Restaurants are fabulous and there is a large choice. It is extremely safe... more

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5 of 5 stars
bmatraveler   8 contributions
New York NY
Aug 12, 2009 | Trip type: Family

PV is a fabulous resort for families, especially those with small children, although teenagers seem to love it as well. We stayed in the hotel (as opposed to staying in the apartments, which dominate the complex and seem very nice), which was super convenient and air conditioned. This is somewhat of a vacation factory, so this is not for romantic... more

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1 of 5 stars
m0usey   4 contributions
hertfordshire
Aug 5, 2009 | Trip type: Family
1/1 found this review helpful

I was just looking through the reviews on Trip Advisor and noticed this “hotel complex” was unbelievably still running. I have travelled extensively all over the world and can say this was the biggest hell hole I have ever had the misfortune to be in. Although it was a while back now, I had to add my review to the... more

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2 of 5 stars
johnswlondon   3 contributions
London
Jul 12, 2009 | Trip type: Family

Were the words my wife used yesterday just after we had checked in. We were confronted by a small room with all the cupboards full of mold dripping from the walls. The smell was awful. The TV had been ripped off the wall and there was no bedding in the room. We went back to reception to be greeted by... more

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5 of 5 stars
frenchtuesday   1 contribution
london
May 8, 2009 | Trip type: Friends getaway

second time I am going there and the location is fantastic. the appartements have been refurbished a few months ago and they are really pretty, very comfortable, felt at home very quickly. 2 large swimming pools, a good choice of restaurants, friendly staff. I recommend the place to anyone and I would go again very soon and with great pleasure! more

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2 of 5 stars
manuMilan   1 contribution
milan
Apr 19, 2009 | Trip type: Family

arrived around 10p.m., with heavy suitacases and granny. steep steps, badly lighted. no sheets for the beds, the refrigerator ko, television with nearly no sound at all. two hours later, we went to the reception to get the sheets by ourselves. toilet: a slight unpleasant smell lingering in. the flat, reallly too small. even though we had taken a more... more

Management response from
pv_customer_liaison, Site Manager

Dear manuMilan, I'd like to thank you for your recent review on Tripadvisor. I thought I would post to clarify a few points in your review. Our vast resort is a perfect mix of both red rock hillside and gardens, which our apartments are spread over. This may prove difficult for guests with restricted mobility but this fact is clearly...

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2 of 5 stars
TorresLover   13 contributions
west yorks
Feb 21, 2009 | Trip type: Family
1/1 found this review helpful

stayed here with hubby and son aged 5yrs, location is fab in the bay of Agay. pool complex was brilliant and there was a lifeguard on duty all the time, facilities good there is a supermarket and takeaways & restaurant as well as a pub! and some entertainment at night. The down side was the accomodation it was shabby and... more

Management response from
pv_customer_liaison, Site Manager of Cap Esterel

Dear Torreslover, I wanted to post a reply to express my apologies that you felt your accommodation was not up to the high standard you expected. Your points regarding the furnishings and hygiene levels of the apartment have been noted for further review. In addition to ensuring that all rooms are spotlessly clean for new guests, it is also our...

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PV-Holidays Village Pierre & Vacances du Cap Esterel Also Known As

  • Cap Esterel France
  • Cap Esterel
Address: Cap Esterel | Saint Raphael, 83530 Agay, France