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Novotel Orleans Charbonniere

145 Ave de Verdun, 45800 Saint-Jean-de-Braye, France
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Novotel Orleans Charbonniere
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A recent review
3 of 5 stars reviewed 1 week ago
f1photos oxford, UK
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245 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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oxford, UK
Level Contributor
97 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 1 week ago

Given that in a response to an earlier review the manager said that renovations would take place in February I had high hopes for this Novotel. Unfortunately the hotel hasn't been renovated. The carpets look like they are the originals from 1988. The staff however are great.

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Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

This, from the motorway, easy to reach hotel has a big parking space and friendly staff. To bad it isn't the Novotel you'd expect. It's glory days lie in a somewhat more distant past and if you're used to newly build Novotels, this one is quite run down. The carpets are stained, the windows need to be cleaned, just litle... More 

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Travelers are raving about these Saint-Jean-de-Braye hotels

Rochdale, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed May 21, 2015

A comfortable and spacious room with complimentary wi-if. Situated in a pleasant suburb of Orleans with a woodland walk behind the hotel and an interesting walk through the village as well. Restaurant had a pleasant ambiance and the staff were efficient and friendly. Food was very good and reasonably priced

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NOVOTELSJDB, Responsable réception at Novotel Orleans Charbonniere, responded to this review
Google Translation

Cher CBnewry, je tiens vivement à vous remercier pour nous avoir fait part de votre ressenti quant à votre séjour... More 

Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed November 27, 2014

We stayed for 5 nights as part of a group visiting some of the Loire Châteaux's. First impressions not good, 70s concrete building near a small industrial estate. The carpets on the ground and first floors were very worn. Our room was a good size but had little cupboard or hanging space, the bathroom had an unusual bath/shower cabinet arrangement... More 

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NOVOTELSJDB, Responsable réception at Novotel Orleans Charbonniere, responded to this review

Dear Duffer 432014, Thank you for your comment further to your stay in our hotel,and particularly concerning our staff and restaurant. I take note of your felt concerning the state of our rooms. Dear guest,just know that we commit a program of renovation (of the hall, the bar,carpets, rooms and bathrooms ) around the month of february 2015. I hope... More 

Perth, United Kingdom
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed November 11, 2014

Stayed at this Hotel on 2 different nights on a coach tour of France.....it was a set meal on both occasions and was very good, the breakfast had a good selection of hot and cold food and plenty of it. The hotel was warm and comfortable and most of the staff spoke english and were helpful. If staying ask for... More 

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NOVOTELSJDB, Responsable réception at Novotel Orleans Charbonniere, responded to this review

Dear IOMCATS, I thank you for having shared your felt concerning your stay in our hotel. I notice that your stay in our establishment passed well and it is true that our new bedding is very comfortable and a copious breakfast is ideal to begin well the day. I hope that we shall have the pleasure to welcome you again... More 

Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 2, 2014

In October 2014 we stayed in this hotel where friendly, efficient reception staff made us feel welcome. The bed and pillows were very comfortable. It was good to eat in the hotel restaurant and we enjoyed our meals. I particularly enjoyed the breakfast tea as there was a wide selection of teas served in teapots. The reception area was pleasant... More 

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NOVOTELSJDB, Responsable réception at Novotel Orleans Charbonniere, responded to this review

Hello Miss Kate, We are more than satisfied to receive such comments which can just encourage our Novotel Charbonnière Team to continue improving our guest service. Thanks a lot,hoping to see you again soonly. Nacer El haddadi More 

Moreton-in-Marsh, United Kingdom
Level Contributor
241 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed September 25, 2014

Not in a scenic location - it is in an industrial region - but comfy enough. Large reception area with little bar and breakfast room / restaurant. Pool to rear of restaurant together with outdoor seating area. Lifts and stairs to all floors. Staff all seem friendly and helpful. Good buffet style breakfast - loved the green and mint tea... More 

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NOVOTELSJDB, Responsable réception at Novotel Orleans Charbonniere, responded to this review

Hello Miss Tosca1962, We are pleased to see that you have globally spent a confortable stay in our hotel,in spite of some inconveniences of the room,like the view for example.It is right that we welcome also at that time some businessmen and conferences,but you could be sure that we try hard to do our best to satisfy all our guests.This... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 1, 2014

Not far from the motorway, we arrived late at night to a warm welcome from friendly staff. We had an excellent late night snack, were able to walk our travel weary dog in the immediate grounds (free parking) and then went to a very clean and comfortable room. Good night's sleep and up to a wonderful spread for breakfast. Good... More 

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NOVOTELSJDB, Responsable réception at Novotel Orleans Charbonniere, responded to this review

Miss Corinne, You see us delighted to see that you appreciated and took advantage of our services, and you could be sure that we shall continue to do our best to welcome you next time. Kind regards More 

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