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All 5 Saint-Jean-de-Braye hotels

Novotel Orleans Charbonniere

4.0 of 5 Hotel   |   145 Ave de Verdun, 45800 Saint-Jean-de-Braye, France
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A recent review
5 of 5 stars reviewed 2 weeks ago
Corinne S
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201 reviews from our community

Traveler rating
    33
    87
    59
    16
    6
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105
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
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English first
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Not far from the motorway, we arrived late at night to a warm welcome from friendly staff. We had an excellent late night snack, were able to walk our travel weary dog in the immediate grounds (free parking) and then went to a very clean and comfortable room. Good night's sleep and up to a wonderful spread for breakfast. Good... More

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was our second Novotel of the holiday and the comments regarding the breakfast buffet are exactly the same as the review of the Novotel in Maffliers, France. In other words - excellent. Our room was better and bigger than the one in Maffliers and very comfortable. We did not eat in the A la Carte restaurant as there was... More

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NOVOTELSJDB, Responsable réception at Novotel Orleans Charbonniere, responded to this review

Miss Marion, Thank you of the time which you took to express your opinion on Tripadvisor to communicate us your good impressions, which I announced to my collaborators so that they are aware that their daily efforts contribute to answer to your satisfaction and to your expectations. Testimonies warm as yours are our most beautiful reward, and once again thank... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Reception area was pleasant with a bar, chess board and xbox 360 for the kids to play on, only one controller though. Beer and soft drinks almost Paris prices, pool area ok with a sun terrace. Room unbearably hot with road noise as we were at the front on the building, TV didn't work. Toilet a bit smelly with interesting... More

Was this review helpful? Yes 1
NOVOTELSJDB, Responsable réception at Novotel Orleans Charbonniere, responded to this review

Hello, You kept a reserved memory of your stay within our hotel, underlining certain inconveniences at the level of the service which was delivered to you. I am personally sorry about it and ask you to accept my excuses. I attach a lot of importance for the fact of correcting our errors, reason why your remarks have been well transmitted... More

Travelers are raving about these Saint-Jean-de-Braye hotels

Newport Pagnell, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 11, 2014

We stayed at the Novotel for one night as a stop over on returning from our holiday in the Dordogne. Check in was straight forward and we were told that no reservation was needed for an evening meal or breakfast. Off we went to our room - all was as we would have expected for a Novotel although we had... More

Was this review helpful? Yes 1
NOVOTELSJDB, Responsable réception at Novotel Orleans Charbonniere, responded to this review

Madam, You kept a reserved memory of your stay within our hotel, underlining certain inconveniences at the level of the service(performance) which was delivered to you. I am personally sorry about it and ask you to accept my excuses. I attach a lot of importance for the fact of correcting our errors, reason why your remarks one well transmitted to... More

Norwich, United Kingdom
Top Contributor
142 reviews 142 reviews
22 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed August 6, 2014

We stayed at this hotel for 5 nights for its location in order to visit the Loire Valley and its Chateaux. Our room on the first floor was large with a double bed, large sofa (which can be converted into a double bed), TV and tea/coffee making facilities-only one teabag so we replenished this with more but each day when... More

Was this review helpful? Yes 1
NOVOTELSJDB, Responsable réception at Novotel Orleans Charbonniere, responded to this review
Google Translation

Bonjour M.Hackford, Je vous remercie d'avoir pris le temps de donner vos appréciations et de nous transmettre vos bonnes impressions.J'ai... More

Norfolk England
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed August 1, 2014

This was the second Novotel we stayed in whilst travelling in France. The hotel is on an industrial estate on the outskirts of Orleans. Room was adequate, bed, settee, etc but like the rest of the hotel had definitely seen better days. It was cleaned daily but the carpet could really have done with taking up and replacing. The stairwell... More

Was this review helpful? Yes 1
NOVOTELSJDB, Responsable réception at Novotel Orleans Charbonniere, responded to this review

Hello Ms Candice, By giving your appreciations, you take time to show the inconveniences that appeared during your stay, and I thank you for it and excuse me sincerly for the incidents which disrupted your stay. I understand and am really sorry about it . I attach a lot of importance to rectify our gaps and your remarks were well... More

Battisford
Contributor
15 reviews 15 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed July 27, 2014

We have been stopping off at this hotel on our way to the South of France for around a decade. It is a shame to see it declining so much. The place is looking tired, the carpets on our floor were simply worn out, stained and threadbare. Our room had not been serviced correctly, there were dirty soiled towels in... More

Was this review helpful? Yes 1
NOVOTELSJDB, Responsable réception at Novotel Orleans Charbonniere, responded to this review

You kept a reserved impression of your stay in our hotel and you underline certain inadequacies in the service which has been delivered to you and I am sincerely sorry about it and ask you to accept my excuses. I attach a lot of importance to correct our errors. Your remarks,transmitted to my team, are partly solved and we work... More

Ghent, Belgium
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 16, 2014 via mobile

airco broken - bad mattress (too old) - mold in the shower - toilet too old - room and reception desk did not smell fresh: needs to be renovated as soon as possible as it gave a general used impression , not up to Novotel standards or too expensive...

Was this review helpful? Yes 1
NOVOTELSJDB, Responsable réception at Novotel Orleans Charbonniere, responded to this review

Hello Sir, You kept mixed memories of your stay in our hotel and highlight some shortcomings in the pretsation that has been issued and I am sincerely sorry and please accept my excuses.j 'attaches great importance to correct our erreurs.vos remarks sent to my team and will allow us to work sr quality of our prestations.Sachez we are about to... More

Jerusalem, Israel
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 16, 2014

Nice hotel, but has seen better days, the front desk, bar and restaurant have been modernised, but the rest of the hotel is still back in the sixties. The room was spacious, the bathroom was good with a separate toilet. The breakfast was more than adequate, while the food in the restaurant was well cooked and presented, but was only... More

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Additional Information about Novotel Orleans Charbonniere

Address: 145 Ave de Verdun, 45800 Saint-Jean-de-Braye, France
Location: France > Centre > Loiret > Saint-Jean-de-Braye
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Orleans Charbonniere 4*
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Also Known As:
Novotel Orleans Charbonniere Hotel Saint-Jean-De-Braye
Saint-Jean-De-Braye Novotel
Novotel Orleans Charbonniere France/Saint-Jean-De-Braye

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