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All 5 Saint-Jean-de-Braye hotels

Novotel Orleans Charbonniere

4.0 of 5 Hotel   |   145 Ave de Verdun, 45800 Saint-Jean-de-Braye, France
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A recent review
3 of 5 stars reviewed 2 weeks ago
Hackford Norwich, United Kingdom
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193 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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  • English first
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  • German first
  • Italian first
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English first
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

Reception area was pleasant with a bar, chess board and xbox 360 for the kids to play on, only one controller though. Beer and soft drinks almost Paris prices, pool area ok with a sun terrace. Room unbearably hot with road noise as we were at the front on the building, TV didn't work. Toilet a bit smelly with interesting... More

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Newport Pagnell, United Kingdom
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at the Novotel for one night as a stop over on returning from our holiday in the Dordogne. Check in was straight forward and we were told that no reservation was needed for an evening meal or breakfast. Off we went to our room - all was as we would have expected for a Novotel although we had... More

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Travelers are raving about these Saint-Jean-de-Braye hotels

Norwich, United Kingdom
Top Contributor
142 reviews 142 reviews
22 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 5 nights for its location in order to visit the Loire Valley and its Chateaux. Our room on the first floor was large with a double bed, large sofa (which can be converted into a double bed), TV and tea/coffee making facilities-only one teabag so we replenished this with more but each day when... More

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NOVOTELSJDB, Responsable réception at Novotel Orleans Charbonniere, responded to this review
Google Translation

Bonjour M.Hackford, Je vous remercie d'avoir pris le temps de donner vos appréciations et de nous transmettre vos bonnes impressions.J'ai... More

Norfolk England
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was the second Novotel we stayed in whilst travelling in France. The hotel is on an industrial estate on the outskirts of Orleans. Room was adequate, bed, settee, etc but like the rest of the hotel had definitely seen better days. It was cleaned daily but the carpet could really have done with taking up and replacing. The stairwell... More

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NOVOTELSJDB, Responsable réception at Novotel Orleans Charbonniere, responded to this review

Hello Ms Candice, By giving your appreciations, you take time to show the inconveniences that appeared during your stay, and I thank you for it and excuse me sincerly for the incidents which disrupted your stay. I understand and am really sorry about it . I attach a lot of importance to rectify our gaps and your remarks were well... More

13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We have been stopping off at this hotel on our way to the South of France for around a decade. It is a shame to see it declining so much. The place is looking tired, the carpets on our floor were simply worn out, stained and threadbare. Our room had not been serviced correctly, there were dirty soiled towels in... More

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NOVOTELSJDB, Responsable réception at Novotel Orleans Charbonniere, responded to this review

You kept a reserved impression of your stay in our hotel and you underline certain inadequacies in the service which has been delivered to you and I am sincerely sorry about it and ask you to accept my excuses. I attach a lot of importance to correct our errors. Your remarks,transmitted to my team, are partly solved and we work... More

Ghent, Belgium
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 16, 2014 via mobile

airco broken - bad mattress (too old) - mold in the shower - toilet too old - room and reception desk did not smell fresh: needs to be renovated as soon as possible as it gave a general used impression , not up to Novotel standards or too expensive...

Was this review helpful? Yes 1
NOVOTELSJDB, Responsable réception at Novotel Orleans Charbonniere, responded to this review

Hello Sir, You kept mixed memories of your stay in our hotel and highlight some shortcomings in the pretsation that has been issued and I am sincerely sorry and please accept my excuses.j 'attaches great importance to correct our erreurs.vos remarks sent to my team and will allow us to work sr quality of our prestations.Sachez we are about to... More

Jerusalem, Israel
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 16, 2014

Nice hotel, but has seen better days, the front desk, bar and restaurant have been modernised, but the rest of the hotel is still back in the sixties. The room was spacious, the bathroom was good with a separate toilet. The breakfast was more than adequate, while the food in the restaurant was well cooked and presented, but was only... More

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Bath, United Kingdom
2 reviews
4 of 5 stars Reviewed April 22, 2014

Really good stay. Lovely welcoming reception. Convenient with lift access for our disabled daughter who's in a wheelchair. Nice large family room. Perfect! Food a little overpriced for what it was, but breakfast was wonderful and kids breakfast is free

Review collected in partnership with Accorhotels.com

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Isle of Wight, United Kingdom
Top Contributor
131 reviews 131 reviews
34 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed January 4, 2014

Rooms clean & comfortable but we were traveliing with a coach party & felt compromises had been made. No toiletries & the fridges were locked although there was not much inside them. Breakfast on our first stay was an insult. Bread, jam, fruit juice & coffee only. Dinner was not much better & vegetarians were not really catered for. On... More

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Glasgow, United Kingdom
11 reviews 11 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 2, 2014

this hotel although good quality rooms ,but seems to lack something , the prices in the bar were very expensive for instance 1 pint of beer was a very dear 7 euros and lack of imagination at mealtime and breakfast consisted of tea, coffee and a bread roll with not so fresh fruit all round very poor meals as we... More

Was this review helpful? Yes 1
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Additional Information about Novotel Orleans Charbonniere

Address: 145 Ave de Verdun, 45800 Saint-Jean-de-Braye, France
Location: France > Centre > Loiret > Saint-Jean-de-Braye
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Orleans Charbonniere 4*
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Also Known As:
Novotel Orleans Charbonniere Hotel Saint-Jean-De-Braye
Saint-Jean-De-Braye Novotel
Novotel Orleans Charbonniere France/Saint-Jean-De-Braye

25 photos of this hotel

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Room/suite (3)
Hotel & grounds (1)
Bathroom (1)
Pool/beach area (1)

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Room/suite (5)
Dining (4)
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Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Novotel Orleans Saint Jean de Braye is a hotel close to the A71 and the A19, 10 minutes from the center of Orleans and in the heart of the Orleans Est business park. It has 107 modern rooms, as well as multi-purpose meeting rooms, and is the perfect location for your business trips or relaxing family breaks, with a wooded park, a pool, a terrace and outdoor games. The Novotel Cafe offers contemporary catering. Free car park. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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