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Hotel Los Gigantes

4.0 of 5 Flor de Pascua, 38683 Acantilado de los Gigantes, Tenerife, Spain
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Certificate of Excellence 2014
Hotel Los Gigantes
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Hotel Los Gigantes
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1,239 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chelmsford, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars

I last stayed at this hotel 38years ago when all that existed in this area was this hotel it was very upmarket and a lot smaller ,we have not been back to tenerife in 28years due to finding small Greek islands and smaller hotels more to our taste, We decided to return after looking for some winter sun without a... More 

Was this review helpful? Yes 5
Antonio R, Director de Recepción at Hotel Los Gigantes, responded to this review

Dear Guests, We thank you for sharing your opinion on Tripadvisor. We cannot be more pleased after reading your review, it is our aim to provide the best services: Also, we are so glad our staff could transmit this to you. We are happy you still enjoy our little village, just as it used to. Hopefully, we'll get to see... More 

Dornoch, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

From our experience, I cannot recommend this hotel enough. From the moment we arrived and were greeted with a glass of wine, our luggage was taken to our room while we checked in until 7 days later and the early morning departure, when the night porter helped us get our luggage to the coach, the whole week was fantastic. I've... More 

Was this review helpful? Yes 4
Antonio R, Director de Recepción at Hotel Los Gigantes, responded to this review

Dear Guests, We thank you for choosing our hotel for your vacation and hope you got home well. This is a very nice feedback. We are so happy you have enjoyed your holidays to the maximum and that the quality of our services met your expectations. We would be thrilled to have you here again and let you experience the... More 

UK
Top Contributor
54 reviews 54 reviews
20 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful welcome from the staff and a chance to sit down and enjoy a complimentary glass of wine instead of the usual reception scrum! Our room was on 7th floor facing the harbour and village. Sea view is very nice but it must get very hot in the summer months. First hotel I have stayed in where any maintenance problems... More 

Was this review helpful? Yes
Leeds
Top Contributor
97 reviews 97 reviews
20 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved this hotel and its location. The staff could not be any more helpful and gave us an upgrade to a suite on arrival. The rooms are lovely (especially the sea view with balcony), nicely decorated and very comfortable. There was a wide choice of food each evening and breakfast and the location absolutely spot on. We hired a car... More 

Was this review helpful? Yes 5
Antonio R, Director de Recepción at Hotel Los Gigantes, responded to this review

Dear Guests, We would like to thank you for having chosen our hotel for your vacation and sharing your experience with us. We are happy that you enjoyed the hotel’s facilities and services, and that you made the most out of your holidays. Also, we are glad you arrived back home well. We would be thrilled to welcome you back... More 

Nottingham, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Some years ago we went to the old Los Gigantes Hotel. I wasn't sure if I would enjoy going back, but as it has had such a drastic make over it was like being in a new hotel. The place looks so clean & bright. Our room was over the town (our choice) , & was a lovely one to... More 

Was this review helpful? Yes 3
Antonio R, Director de Recepción at Hotel Los Gigantes, responded to this review

Dear Guest, We thank you so much for this lovely review and for choosing Hotel Los Gigantes for your holidays. We are so happy you enjoyed our Christmas celebration as well as the Kings. It is our aim to please our guests and make sure everybody enjoy themselves. All of our staff send you their best regards. Hopefully, we'll get... More 

Surrey
Contributor
18 reviews 18 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We do not usually stay in this sort of place preferring smaller more personal accommodations. So we were very impressed with the welcome on arrival and the fact that the Reception staff managed to work out who we were. This set the tome of friendly and efficient staff. The views are outstanding and I like the interior décor...clean and uncluttered.... More 

Was this review helpful? Yes 3
Antonio R, Director de Recepción at Hotel Los Gigantes, responded to this review

Dear Guests, Thank you very much for writing this review and sharing your experience. We are very sorry that your stay with us did not meet your all of your expectations. We are mostly concerned about offering an excellent service to all our guests, therefore, we have taken special note about the details you mentioned and will forward them to... More 

Wigan
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have just returned from a week at the Hotel Los Gigantes. We had a nice big bedroom with a fabulous sea view. The outside pool area is lovely and, despite the 'early morning sunbed grabber brigade' (which gave us a laugh), we didn't have any problems getting beds. We didn't have any problems with the staff and found them... More 

Was this review helpful? Yes 5
Antonio R, Director de Recepción at Hotel Los Gigantes, responded to this review

Dear Guests, We thank you for chosing our hotel for your vacations. Wwe hope you returned back home well. We are very happy you enjoyed your stay with us, and that our services and installations met all your expectations. We would love to welcoming you back for another holiday. Yours sincerely More 

Leicester, United Kingdom
Top Contributor
69 reviews 69 reviews
10 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel rates 5 stars for the views alone. However not everything is perfect. Hotel is generally very good- in a great location - clean and spacious public areas ( bit minimalistic for me ) - Rooms have nearly all you need ( better quality loo rolls and tissues would be nice ) but Tea and Coffee facilities are good... More 

Was this review helpful? Yes 3
Antonio R, Director de Recepción at Hotel Los Gigantes, responded to this review

Dear Guests, We thank you for chosing our hotel for your holidays. We are very happy you fully enjoyed your stay with us, and that our services and installations met all your expectations. Although, we hope your return journey went fine and you arrived back home well. We noticed the restaurant was not your favourite place and we have forwarded... More 

devon,U.K.
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived at this hotel following a horrendous cuise.We were met by an officious receptionist and ordered to sit in a area used for music in the evenings.The area resembled a hospital waiting room with uncomfortable chairs,stark decoration and cold with it.We were pleasantly surprised when we got to our room,which had apparently been re-furbished.It was spacious and had good... More 

Was this review helpful? Yes 4
Antonio R, Director de Recepción at Hotel Los Gigantes, responded to this review

Dear Guests, Initially we want to thank you for having chosen our hotel for your holidays. Your comments and suggestions are highly appreciated because they are important for us to improve our services and facilities, and we deeply regret you did not enjoy your stay with us. We would like to apologize for any inconveniences and troubles caused by our... More 

Newbury, United Kingdom
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the second time that we have been to this hotel. The hotel is spotless. Bedrooms are very large so plenty of room to move around. Our balcony from room 411 wrapped around the building so we could see sea view and view over the quieter swimming pool and the famous Gigantes cliffs and harbour. A large variety of... More 

Was this review helpful? Yes 1
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear Dawn L, First of all, thank you very much for passing your holidays again at Hotel Stilm Los Gigantes. We are very happy you enjoyed your holiday and left with a positive overall experience. We would be very glad to welcoing you back in the future for another nice vacation. Yours sincerely More 

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Additional Information about Hotel Los Gigantes

Address: Flor de Pascua, 38683 Acantilado de los Gigantes, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Acantilado de los Gigantes
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Los Gigantes 4*
Number of rooms: 225
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Also Known As:
Los Gigantes Acantilado De
Los Gigantes Hotel Tenerife
Hotel Los Gigantes Tenerife, Spain

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