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Hotel Los Gigantes

Certificate of Excellence
Flor de Pascua, 38683 Acantilado de los Gigantes, Tenerife, Spain
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Hotel Los Gigantes
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Hotel Los Gigantes
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1,354 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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south yorkshire
Contributor
11 reviews 11 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just returned from this hotel ,our 2nd visit since the makeover,but have been visiting for the past 15 years.The previous review has said it all and we too agree that we found no surly waiters as previous comments.We also found if you were pleasant with them,they too would be pleasant back.We did see a couple of guests that... More 

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Sheffield
Contributor
11 reviews 11 reviews
11 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We arrived at Tenerife South airport on time and were directed to our coach for the journey to Los Gigantes. The coach was virtually full and we were told by the Thomson rep that the first drop off would be the Be Live Costa Los Gigantes followed by the Los Gigantes itself. We set off from the airport about 12.30... More 

Was this review helpful? Yes 6
Lincoln, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We spent a holiday at this hotel when it was Thomson Gold and it is now a couples only hotel. The whole atmosphere of the hotel is now very relaxed and quiet. The standard room we had was clean and the food in the choice in the restaurant was excellent.

Was this review helpful? Yes 2
Antonio R, Director de Recepción at Hotel Los Gigantes, responded to this review

Dear Guests, we would like to thank you for sharing your opinion on Tripadvisor. We are pleased to see that you have enjoyed your holidays with us and that the quality of our services was up to your expectations. we hope to see you soon at hotel Los Gigantes. meanwhile, take care. More 

Norwich, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very friendly staff, hotel was clean, and food superb. We were on the 7th floor with corner room and amazing sea views. Will return next year. Absolutely perfect. Lovely setting, very close to sea and amenities.

Was this review helpful? Yes 2
Antonio R, Director de Recepción at Hotel Los Gigantes, responded to this review

Dear Guests, We would like to thank you for your kind words on Tripadvisor. We hope you will consider coming back in the future. Hotel Los Gigantes' Staff wish you a great summer. More 

Lincolnshire
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Just got back from a weeks stay. Had seen some of the previous reviews, some good and some bad! We had room 229 which was right on the end with fantastic views front and back. Room was very quiet at all times of the day. Yes there was some building work nearby but it didn't bother us or spoil the... More 

Was this review helpful? Yes 2
Antonio R, Director de Recepción at Hotel Los Gigantes, responded to this review

Dear Guests, we hope your journey back home went well. We are happy to read that you enjoyed your stay with us and that you consider coming back in the future. Please let us know when you do so, as we always have special attention for our returning guests. We wish you a great summer Best regards, More 

Milton Keynes, United Kingdom
Contributor
20 reviews 20 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Now 5-days into a 14-day break at the Los Gigantes 'Couples Hotel'. We booked via Thomson on the basis that no children under 16 were allowed and found this to be 100% accurate - if should have stated however that no couples under 65-years of age allowed as we found ourselves to be in a grey brigade hotel - that... More 

Was this review helpful? Yes 2
Antonio R, Director de Recepción at Hotel Los Gigantes, responded to this review

Dear Guests, We would like to thank you for passing your holidays at Hotel Stil Los Gigantes. It is an extremely pleasure for us to know that you enjoyed the holidays. Your kind words encourage us to maintain our standards and work even harder to obtain better results and offer better service. We hope your journey back home went well... More 

West Kirby, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent Hotel (Adults only) in a quiet but very scenic location on the edge of Los Gigantes village. In our opinion, this is one of the prettiest areas on the island away from the bustling resorts. We booked the hotel independently but there are a lot of Thomson guests here. The guests were mainly mature with some young couples.Lots of... More 

Was this review helpful? Yes 1
Antonio R, Director de Recepción at Hotel Los Gigantes, responded to this review

Dear Guests, We are thrilled to read your opinion on Tripadvisor and that you enjoyed your holiday at Hotel Los Gigantes. We thank you so much for sharing that experience. This will probably make a lot of future guests want to come and experience it for themseleves. We'll also pass your comments on to our staff members, which will make... More 

england
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hotel is very good with some excellent staff. Food excellend, lots of variety and fabulous Restaurant Manager. Bar staff really good headed up by the wonderful Miguel. Pool good, missed having a beach. Small area of Los Gigantes is quiet, there was a little noise at the front of the hotel, but nothing excessive and it did not go on... More 

Was this review helpful? Yes 1
Antonio R, Director de Recepción at Hotel Los Gigantes, responded to this review

Dear Guests, we thank you so much for sharing your experience on Tripadvisor. we hope you got home well and that you'll consider coming back for your next holiday. Best regards, More 

Crowthorne
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at hotel Los gigantes again for two weeks with friends . We have visited several times before and this hotel never fails to please. In particular this time the reception staff were exceptionally attentive as we were expecting a package and they sent it to our room on arrival - but all the staff are polite and excellent... More 

Was this review helpful? Yes
Antonio R, Director de Recepción at Hotel Los Gigantes, responded to this review

Dear Guests, We hope you got home well. We highly appreciate your comments made on Tripadvisor, this encourage us to work even harder to please all of our guests. Be assured we will pass your comments on to our staff members. We would be happy to welcoming you back for another great holiday at Hotel Los Gigantes. Take good care. More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Very friendly staff, tasty food, pool cold and salty but very clean lots of sun beds around the pool, room was lovely plenty of space and very comfy beds, was all adults so if you want quite this is the place to be

Was this review helpful? Yes 2
Antonio R, Director de Recepción at Hotel Los Gigantes, responded to this review

Dear Guests, how are you today? we thank you for sharing your opinion on Tripadvisor. We are pleased to read you enjoyed your vacation with us and it would be a pleasure to welcoming you back in the future. Meanwhile, take good care. More 

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