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Hotel Los Gigantes

Certificate of Excellence
Flor de Pascua, 38683 Acantilado de los Gigantes, Tenerife, Spain
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1 room 1 guest
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Hotel Los Gigantes
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1,508 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (675)
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Barnstaple, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

Currently on day 4 of our two week holiday. Positives: hotel looks classy and clean. Free transfer to hotel room on a golf style buggy cart. Free wifi access codes given with welcome pack. Pools are salt water and beautifully kept with diligent life guards. Saw one Spanish chap with eagle eyes walk around the pool when a young girl... More 

Was this review helpful? Yes
London, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

I went with my other half (both age 22) for 10 days. Fantastic views, close to a lot of things and beaches. Entertainment every night and during the day, which was nice. All staff were very friendly and the other guests at the hotel. There is a taxi rank next to the hotel so it was very easy to get... More 

Was this review helpful? Yes
Antonio R, Director de Recepción at Hotel Los Gigantes, responded to this review

Dear Grace L, Let us thank you for spending your vacation at Hotel Stil Los Gigantes, and for posting your opinion here on this site. We are more than happy to know you had a fabulous time, and that the hotel's facilities and services were to your liking. It is our first goal to provide our guests everything they need... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is a lovely little spa and the perfect break for a bit of relaxation. The spa is neat and provides a good hour of tranquility. However, the massage was INCREDIBLE! I would recommend it to everyone and is without doubt the best full body massage I have ever had (and I have had a few!)

Was this review helpful? Yes 1
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear Simon P, Thank you very much for your kind review about the spa. we will pass your freidnly words on to them, but suggest as well that you might want to move it to their own page, so they can appreciate your comments even better. Yours sincerely More 

Birmingham, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Having read all the reviews and finally deciding on going to this hotel, my wife and I have just got home after a 2 week stay there. We arrived late and were given a couple of dry sandwiches which were in our fridge in the room. We weren't given much information about the hotel by the receptionist which was a... More 

Was this review helpful? Yes 1
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear baggieboy80, We would like to express our gratitude for chosing Hotel Stil Los Gigantes and sharing your holiday experience with the tripadvisor community. We are glad to see you overall spent a nice time with us and left with a good impressions. we are happy you enjoyed the food and will pass your nice word about the restaurant staff... More 

Exeter, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I also feel compelled to say that the idea of reviews is for the individual to give others their perception of the hotel & staff,not for someone else to then give their view that people's perceptions are wrong & theirs right! This hotel is really lovely,what you make it,there are little issues that you could moan about,or put that effort... More 

Was this review helpful? Yes 4
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear Pru51, Firstly, we would like to thank you for visiting Hotel Stil Los Gigantes. We are very happy that you enjoyed your time with us, and that you left your positive impressions here on Tripadvisor. Your kind words are very much appreciated and encourage us to work even harder to achieve our guests' satisfaction. We would be please to... More 

Glasgow, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just back from this hotel and have to say it's was fab. We arrived late and missed dinner but were told a snack was waiting for us in our room fridge. Found all staff very friendly ( tho agree with others that the older waiters really need to smile more looked like they really didn't want to be there) the... More 

Was this review helpful? Yes
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear 246Helen, Let us thank you for having chosen our hotel for your vacation, and for taking your time to post your holiday experience on this site. The entire team of Hotel Stil Los Gigantes is very pleased that you enjoyed your time with us, and that their work enabled you to a nice and relaxing stay. We would be... More 

Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I felt compelled to come to the defence of this wonderful hotel. We have been going to this hotel for a number of years and have enjoyed every holiday. The staff from Rueban at reception to Tomas head of restaurant are excellent at their job, nothing is too much trouble. Also to come to the defence of the restaurant staff,... More 

Was this review helpful? Yes 2
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear appleby236, We would like to thank you for your loyalty throughout the years and revisiting Hotel Stil Los Gigantes for so many times. We feel extremely proud that we have so many content regular visitors returning year after year, and it is pleasure to count you to them. Your comments are very much appreciated, and we will pass your... More 

Dartmoor National Park, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We first stayed 4yrs ago when the hotel was a Gold classification and we both thought we had been sent to a Retirement Home. However we decided to revisit last year after reading the reviews post the refurbishment and were really impressed. HOWEVER 1yr later and it's all down hill - what happened to the themed evenings in the restaurant?... More 

Was this review helpful? Yes 6
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear Helen B, First of all, we would like to thank you for leaving your holiday impressions here on this site, as your feedback is very important to us. We regret to hear that you did not enjoy your stay this time, and that you felt the services and facilites to be inadequate compared to the last time you have... More 

England
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

Just back from a week's stay at the Hotel Los Gigantes. The hotel may class itself as 4 star but it was a 5 star holiday all the way. I will try not to cover what has been said before in many of the other reviews and just focus on those that combined to make our holiday that extra bit... More 

Was this review helpful? Yes 2
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear GuvnorPB, We would like to thank you for having chosen Hotel Stil Los Gigantes for your holiday. Your review here on Tripadvisor is very much appreciated, and we are very happy that you find so kind words for us. We are truely glad you passed a nice time in our premises, and we will forward these nice words to... More 

Lancashire
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

Firstly, this hotel is truly lovely. Quite modern and very clean. Gorgeous, spacious rooms which were cleaned to a high standard. On arrival we were greeted by one of the staff who gave us a run down of the hotel facilities, a welcome drink and a lovely smile ............... he could do with speaking to some of the other staff... More 

Was this review helpful? Yes
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear angela143, Thank you very much for writing this review and sharing your opinion about the hotel on Tripadivsor. We are very glad that you overall had a nice holiday at Hotel Stil Los Gigantes, and would like to thank you for your kind words. Nevertheless be sure that your remarks about the restaurant and the entertainment will not be... More 

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