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Hotel Los Gigantes

Certificate of Excellence
Flor de Pascua, 38683 Acantilado de los Gigantes, Tenerife, Spain
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Hotel Los Gigantes
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1,453 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Crewe, United Kingdom
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We have been to this hotel once before and were so impressed that we decided to return for a last min holiday this summer. The hotel is very modern and clean, the staff are friendly and there is such a chilled and relaxed atmosphere about the place, it is perfect for relaxing. We arrived late evening and checked in quickly,... More 

Was this review helpful? Yes 1
Paignton, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is our 4th visit to Hotel Los Gigantes. We last visited about 4 years ago and had a good holiday then but the hotel was a little dated. Since our last visit the hotel has had a revamp and improved greatly. We had a sea view room and balcony which was particularly lovely and the staff were very friendly... More 

Was this review helpful? Yes
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear Jez_and_Sue, In first place, we would like to thank you for your loyalty in the last years. It is always a pleasure to know that our guests come back, it shows us that we are one the right way. We are very happy you entirely enjoyed your holiday again. Your kind words are the proof that our efforts are... More 

Liverpool, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here at the beginning of July, overall it was a good holiday but just too many little niggles for my liking. I might just be being too picky, there are many good things about this hotel but like other reviews there is just something missing to make it a great one, the staff overall are great but there... More 

Was this review helpful? Yes
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear lovingmajorca, First of all, let us thank you for chosing Hotel Stil Los Gigantes for your holiday and taking the time to write this review. We are glad that you overall enjoyed your time with us, but we regret that there were sufficient points you did not like. We are taking the comments of our guests always in consideration... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Spent a week here in mid July. The hotel is very much as described by others, clean, good food, friendly staff, nice rooms, excellent views. Some of the waiters could do with cheering up but I spoke to other regular guests who said staff numbers seem to have fallen meaning the service was not as good as before and this... More 

Was this review helpful? Yes 2
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear Devonboy101, Please let us thank you very much for choosing our location for your holiday and taking the time to leave your comments here on Tripadvisor. Your positive feedback is a very important aspect to us, so we can keep improving our services and ensure our guests will experience a unique stay in our hotel. We are very happy... More 

Doncaster, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a lovely hotel, a little dated perhaps, but the amazing views and location make up for that. Rooms are spacious and clean, as are all areas of the hotel, Breakfast and evening meals are to a high standard, and varied. Now the down side: The air conditioning is centrally controlled and no where near adequate in 35 degree... More 

Was this review helpful? Yes 2
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear 153gem1, First of all, thank you very much for having chosen our hotel for your holiday. Your comments and remarks are very valuable to us to improve our services and facilites. We are glad to hear that overall you enjoyed your time at Los Gigantes. Rest assured we are taking your commetns about the air conditioning very serious and... More 

London
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed in this hotel at the end of July 2015, we are a couple in our twenties and really enjoyed our stay! The hotel is large and has all round gorgeous views of Los Gigantes. We had a friendly welcome and our cases were taken up to our room. We opted for a mountain view room which still had... More 

Was this review helpful? Yes 2
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear Purple9126, Let us thank you for visiting Hotel Stil Los Gigante,s and for taking the time to share your impressions on Tripadvisor. Your positive feedback encourages us to work even harder to achieve better results. We will pass your nice words regarding the hotel's facilities and services on to the different departments. We are glad to know you arrived... More 

London, United Kingdom
5 of 5 stars Reviewed 4 days ago NEW

We all enjoyed a fantastic break that was relaxing with amazing views . As previous reviews say the rooms are clean and spacious. The restaurant in the hotel caters for many different tastes offering a selection of freshly cooked (in front of you) and a never ending selection of vegetables, salads and deserts that are also suitable for vegetarians. The... More 

Was this review helpful? Yes 4
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear CatherinB B, In first place, thank you very much for spending your vacation at Hotel Stil Los Gigantes. Your review posted here on Tripadvisor is very much appreciated, and more as it is such a positive one. Guests that consider to return are our best achievement, and we are more than happy to read that you had such a... More 

Nottinghamshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed in hotel Los Gigantes for 11 nights and generally had a good stay. The room was spacious and clean with a lovely view of the mountains, all the staff were very polite and approachable and the hotel in general was clean and well maintained. The view from the main pool area is fantastic, over looking the sea with... More 

Was this review helpful? Yes 3
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear Ashley W, We would like to express our thanks for spending your holiday at Hotel Stil Los Gigantes and taking the time to share your impressions on Tripavisor. Customer's satisfaction is very important to us, and we are glad that your overall impression of the hotel is a good one. However, we regret that the evening and daytime entertainment... More 

Exeter, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Simply a wonderful Hotel!! The pictures of the Hotel on here do not lie, the place is stunning. Hotel is kept very clean and the staff were always helpful and polite (Bald waiter on the outside terrace could do with smiling a bit though!). Food was always cooked well and tasted lovely, (Chef who works the grill is worth a... More 

Was this review helpful? Yes 2
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear Mattjb42, We would like to thank you so much for putting down your holiday experience here on Tripadvisor. We are very glad you have chosen our hotel for your vacations. We are very grateful for your nice comments regarding our staff, food, rooms, pools and services and will pass your friendly words on to all departments. We hope you... More 

Norwich, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a lovely hotel, definitely geared around the older generation however. Very quiet, with various things going on throughout the day to entertain if you're into that kind of thing, (pool excersise, a cooking demonstration, fashion show, daily quiz etc). The entertainment in the evening is really quite terrible, but it seemed to draw a good crowd. The hotel... More 

Was this review helpful? Yes 2
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear HH832013, We would like to express our gratitude for posting your comments here on Tripadvisor, and for having chosen our hotel for your holiday. We are very glad that you had an overall good impression, and that most of the services and facilites were to your liking, although we are sorry that the evening entertainment wasn't to your taste.... More 

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