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Hotel Los Gigantes

Certificate of Excellence
Flor de Pascua, 38683 Acantilado de los Gigantes, Tenerife, Spain
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Hotel Los Gigantes
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Hotel Los Gigantes
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1,270 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have just returned from a weeks stay with friends at this hotel. I don't why people complain. The staff on reception were helpful and sorted rooms and passports while we had a drink on arrival. The rooms were very big with comfortable beds. We had a sea view room which was lovely as with the glass fronted balcony you... More 

Was this review helpful? Yes 2
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear Linda D, First of all, we would like to express our gratitude for choosing our hotel for your holidays and taking time to write such a nice feedback. The Satisfaction of our guests is our primary goal and we are glad we achieved it with you.Thank you for your kind words regarding food, staff and cleanliness. Please be sure... More 

Sedgefield, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed here for 7 nights from 15-22 March. The hotel has an adults only policy which is ideal if you like peace and quiet around the pool and other public areas. The restaurant meals are of a very high standard with lots of choice. Everything about the restaurant is well organised and immaculate. All the food... More 

Was this review helpful? Yes 1
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear Gottofsedgefield, Thank you very much for chosing Hotel Stil Los Gigantes and sharing your holiday experience on Tripadvisor. We are very happy about your feedback and are glad you enjoyed the hotel's services and facilites, so you could make most of your holiday. We hope your journey back home went well and are looking forward to welcoming you for... More 

Maidstone, United Kingdom
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Third return visit , always welcomed back .Management and staff remain the same which is very nice , all very friendly and approachable . Food still very varied ,with plenty of choices ,hot or cold , Entertainment different to last year , sound quality still needs to be sorted out ,what amazed me was that some nights , Obsession ,(the... More 

Was this review helpful? Yes 2
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear Marion H, First of all, let us thank you for choosing Hotel Stil Los Gigantes again for your holiday and taking the time to post your feedback here. We are so glad to hear that your overall imporession was good, although you are considering the entertainment to be ending too early. We have informed the respective department about this.... More 

Liverpool United
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just returned from a week's stay at the Los Gigantes Hotel. This was our first visit to this hotel and resort. We had a very speedy and efficient check-in with a welcoming glass of wine. We had e-mailed the hotel prior to our visit asking for a high floor and we were delighted to find our request had... More 

Was this review helpful? Yes 4
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear Childwall020, In the name of the whole Stil team we would like to thank you for leaving your comment regarding your recent stay. We are very pleased about your positive feedback and appreciate a lot that you have taken the time to pass us your impressions. We hope to have another opportunity to welcome you back in the future.... More 

Barnsley, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just returned from here after spending a week here with my wife, sisters and there partners. i have to say this is by far the best hotel we have ever stayed in. It is so clean and tidy and the food has so much choice and is of a very high standard. If you do see any bad reviews about... More 

Was this review helpful? Yes 1
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear Everton51, we think you posted your comment for the wrong hotel, you might have been visiting Costa Los Gigantes and not Stil Los Gigantes, which we deducted from your comment about coming to visit again with your grandchildren, and we are an adults only hotel. Maybe you would like to review again. Yours sincerely More 

Maidstone, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Relatively quiet resort , this hotel seemed to be aimed at the over sixties which it caters for very well, it is a couples hotel so no children.It is best if you have a sea view room as you could suffer noise from adjacent bars on the town side of the hotel.The hotel has been updated with light and modern... More 

Was this review helpful? Yes 4
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear Grahame L, In first place, let us thank you for chosing Hotel Stil Los Gigantes for your vacation and for sharing your experience on Tripadvisor. We are very happy that you spend a nice and relaxing holiday in our premises and you left with a good overall impression. Your comments are very much appreciated and will be forwarded to... More 

Horsley in Surrey
Reviewer
3 reviews 3 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Having never been to Tenerife before, nor travelled on a half board basis for many years my wife and I were a little uncertain as to what to expect. We needn't have worried as we had a wonderfully relaxing time at this hotel. True, the beaches are not very appetising given the black sand and rocks at this resort, but... More 

Was this review helpful? Yes 7
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear Richard6heart, First of all, we would like to thank you for choosing our hotel for your holidays and for taking the time to share your holiday experience here on Tripadvisor. Please, receive our thanks for your wonderful feedback regarding our resort. We are always glad to read such kind words, which encourage us to work hard to achieve even... More 

essex
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Ideal hotel too stay as its couples only, no children dashing about in restaurant, rooms very nice but choose sea view worth extra cost,try to avoid first floor facing pool as below is the entertainment area which can be a little bit noisy after 9 in the evening,but good news they finish by eleven.good value hotel.

Was this review helpful? Yes 3
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear Essexwineman, We would like to thank you very much for visiting Hotel Stil Los Gigantes. We are very happy you had a nice holiday, and that the hotel's facilities and services met your expectations. We will pass your comments on to all departments. We hope you had a good journey back home and would be thrilled to welcoming you... More 

hull england
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We have just arrived home after a wonderful week in this hotel, beautiful rooms and views smashing food and lovely staff. We thoroughly enjoyed ourselves in this couples only hotel and will definitely visit again

Was this review helpful? Yes 2
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear Lizzi T, We are happy that you decided to spend your vacation with us, and that you posted your review here. Besides we are more than glad that your feedback is so positive. Satisfied guests who consider returning are the most valuable rewards for our commitment, so we are very pleased you entirely enjoyed your holidays. We are happy... More 

Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I returned home last week after another lovely two week holiday in Los Gigantes Hotel. ( We have going to the hotel for the last twenty years or so ) The weather and all aspects of the hotel were excellent. The staff as usual were very friendly and efficient. The food was of a high standard and... More 

Was this review helpful? Yes 3
Antonio R, Front Office Manager at Hotel Los Gigantes, responded to this review

Dear Tom D, We would like to express our gratitude for your loyalty and your repeated visits throughout the last years. It is always a pleasure to have you here. Your positive feedback encourages us to work even harder to achieve better results. We will pass your nice words regarding the hotel's facilities and services on to the different departments.... More 

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