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84 rue de Hegenheim | Hagenthal le Bas, 68220 Hagenthal-le-Bas, France
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Certificate of Excellence 2013
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112 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Ottawa, Canada
1 review
5 of 5 stars Reviewed January 3, 2014

We travelled for 2 months last summer and it is time to write a review because we still reminisce about our overnight at the Hotel Jenny. We needed an overnight stay between flights. It was the last night of a long trip, and we wanted something a bit more homey than an airport hotel. Every aspect of the stay was... More

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Senior Contributor
28 reviews 28 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 19, 2013

Oh dear. Nice place with helpful staff. Room was ok, perhaps better than most but why, oh why, do French businesses try to rip off their clients. Room price was 95E on check-in, 118E on check-out. My French is fluent so it was sorted quickly but what a shame that they tried. My advice would be to stay in CH... More

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Monique K, Propriétaire at Jenny, responded to this review

We wish you a happy new Year ! We tried to find out to whom we did this!! And we did not find! Because it is not the way WE treat our guests... Maybe you booked for 1 pers. on a booking website and you were 2 pers?!! Best regards ... More

Fribourg, Switzerland
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed October 27, 2013

I stayed in this Hotel with my family for 1 night. Check in and Check out was very quick. Lady at reception was very friendly and nice. Room was spacious and clean. There was Free Wifi in the room but you have to ask for the code at reception. Breakfast was also very nice but with limited choice. Overall we... More

Was this review helpful? Yes 5
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed October 21, 2013

There are things that are very good about this hotel - the pool was lovely and the grounds looked great. We had a large family room with with in effect 2 doubles and a single. However, after reading all the very positive reviews here, our own experience was a slight let down. We were driving from Italy and come through... More

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Monique K, Propriétaire at Jenny, responded to this review

Dear Guest, I am very sorry about all these, i just tried to be helpfull in finding a restaurant. For the "closed" door, chek in is after 02.00PM & there is a presence at reception the whole day, as we live in the hotel and there is a door bell! Best regards More

Brussels, Belgium
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 20, 2013

Family (2 adults, 2 young kids, and one infant) decided to do a long weekend visiting Basel from Brussels, and found this hotel through a large booking website. A little nervous about being out of town, but it turned out great. Although we arrived very early morning (8am), the hotel OWNER herself came out and picked us up from the... More

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Harrogate, United Kingdom
Top Contributor
77 reviews 77 reviews
42 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 9, 2013

Stayed here with 30 of my colleagues whilst travelling to Switzerland. Staff really polite and helpful. Good sized rooms with some nice views from the rooms. Would I stay here again, Yes maybe longer while we tour the area. One thing to watch out for in the morning are the tolling bells - so when you retire for the night... More

Was this review helpful? Yes 1
Vreeland, The Netherlands
1 review
4 of 5 stars Reviewed August 22, 2013

Booked the hotel through booking site. Expectations neutral on arrival. Good, spacious and tidy rooms with excellent matrasses. Diner exceeded our expectations. Nice service, really good en food prepared with attention and delicious ingredients. Compliments to the chef. Noticed that a lot of locals came there to eat, although the hotel targets at conference participants of Basel and transit passengers... More

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4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 9, 2013

i recommend this hotel ..close to the Basel airport and Basel city...i recommend the rooms garden side..quiet and nice.. Recomand acest hotel este aproape de aeroport Basel la fel si fata de oras..camerele sunt ok nu este lux dar este curat cele cu vedere la gradina sunt super, racoroase si linistite..hotelul este inconjurat de verdeata...

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Senior Contributor
31 reviews 31 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 30, 2013

We had a late flight from Berlin to Basel and made arrangements with Hotel Jenny for a shuttle pickup. Even though we were 90 minutes late due to weather in Berlin and a slow baggage claim our shuttle driver was still there holding a sign at midnight as we exited the Basel airport on the French side. The rooms were... More

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5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 23, 2013

We had an excellent stay at Jenny on a transfer to Basel airport. Restaurant served good food with higher ambitions than the price. Service was not perfect, but the mistakes were corrected with a smile and friendliness which made the stay even more enjoyable! Pool and sauna facilites are very nice. I would recommend this place to anyone, business traveller... More

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Additional Information about Jenny

Address: 84 rue de Hegenheim | Hagenthal le Bas, 68220 Hagenthal-le-Bas, France
Phone Number:
Location: France > Alsace > Haut-Rhin > Hagenthal-le-Bas
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Hagenthal-le-Bas
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Near Basel fair & center (15mn), swiss border and public transports,our family hotel with a french cuisine,indoor pool and sauna,is situated in France and provides calm rooms to the garden side, a nice breakfast buffet and a warm welcome. ... more   less 
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