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Hilton Singer Island Oceanfront/Palm Beaches Resort

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3700 N Ocean Dr., Singer Island, FL 33404
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Hilton Singer Island Oceanfront/Palm Beaches Resort
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Hilton Singer Island Oceanfront/Palm Beaches Resort
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942 reviews from our community

Traveler rating
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    343
    153
    55
    36
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253
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139
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Singer Island Oceanfront/Palm Beaches Resort
See the most recent reviews
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here for a week and had a wonderful time. The hotel was extremely clean and the staff was very accommodating . The hotel is right on the beach and they give you chairs and umbrellas at no extra cost! The restaurant was delicious and staff was friendly and helped us with all of our dietary needs. I would... More 

Was this review helpful? Yes 1
George I, General Manager at Hilton Singer Island Oceanfront/Palm Beaches Resort, responded to this review

We appreciate your review and I am very pleased that you had an excellent experience at our hotel. It appears that our entire team provided you with attentive and friendly service, and that you were able to enjoy the Resort amenities and dining options. Thank you for the great recommendation, we will see you soon. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Checked in very late and the front desk was helpful, courteous, and respectful William, Michelle, and Helen are a great team of employees. After working a long day they recommended oone of there favorite restaraunts and had a great meal. The sunrises at breakfast were beautiful and the morning staff were great. Roberts service was awsome

Was this review helpful? Yes 1
George I, General Manager at Hilton Singer Island Oceanfront/Palm Beaches Resort, responded to this review

Bscappy, thank you for taking the time to compose such a nice review of your stay at the Hilton Singer Island. I am pleased the front desk made your arrival experience positive and the rest of the team at the hotel was able to provide excellent service. The team members you mentioned are true professionals. We look forward to welcoming... More 

Syosset, New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Badly managed and poor staff. The breakfast was overpriced for what they offered. I gave a $100 bill to pay a $38 charge and the waitress returned with $8. When I informed her that I had given her a $100 bill, she tried to argue that I gave her a Visa card and showed me "my signature". That evening at... More 

Was this review helpful? Yes 1
Michigan City, Indiana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My daughter and son-in-law recommended this hotel to me and made arrangements for me to stay here as part of gift after recovering from a lengthy illness. Everything was fine until one thing ruined everything for me. They never replaced all the supplies properly after cleaning the room and kept me short someway. I went into the hallway, saw a... More 

Was this review helpful? Yes 1
George I, General Manager at Hilton Singer Island Oceanfront/Palm Beaches Resort, responded to this review

Dear GoldenGirl066,thank you for taking the time to review your experience at our property. I am very sorry you experienced an undesirable stay and level of customer service with us. I addressed the problems you mentioned with housekeeping. I appreciate you alerting me to these issues, and hope you will give us a second chance to make it right in... More 

Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is old, but clean and comfortable. Slight disappointment with the view from the room. Apparently nothing faces the ocean or has a good direct view except for a handful of rooms that were all booked. But it's ok. We spent most of our time at the beach and exploring the area anyway. We were treated well by the... More 

Was this review helpful? Yes 1
George I, General Manager at Hilton Singer Island Oceanfront/Palm Beaches Resort, responded to this review

dmman2007, thank you for the five star rating and taking the time to post your comments concerning your stay. The staff at our hotel is devoted to servicing our guests. The team members you mentioned are well known for making the guest experience special. We look forward to welcoming you back. More 

San Francisco, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice hotel with good amenities for relaxation, even if you're on business. I feel like I got value for my stay. But they keep that lobby hotter than a boiler. Very unpleasant if you have to wait in line like I had to many times. Sweating to death in the lobby is not fun, especially if you're dressed to leave... More 

Was this review helpful? Yes 1
Tucson, Arizona
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The staff are mostly good but with some problems. The breakfast crew is horrible. They don't know what they're doing and can't be pulled away from their money to help you. I mean it. The waiter Shawn was openly counting his tips in front of everyone and wouldn't answer to anyone. Guess he made enough tips that day to not... More 

Was this review helpful? Yes 1
Ottawa
Contributor
17 reviews 17 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Five night stay at the HIlton SInger Island. Quite a nice hotel. It is not as posh as the Marriott next door, but very nice. Lobby looks greatl. A couple of drawbacks. One is that no one tells you that the "balconies" at the hotel are not full balconies. You cannot sit on them, which is what we pictured doing.... More 

Was this review helpful? Yes 2
George I, General Manager at Hilton Singer Island Oceanfront/Palm Beaches Resort, responded to this review

We appreciate your review about your recent stay at the Hilton Singer Island. I will share your comments and feedback with our entire team, and hope you can return soon. Thank you. More 

West Palm Beach, Florida
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We've been Hilton Honor Members since 1996 and the Hilton experience is getting worse and worse. This has been the worst trip of them all. The management and staff are sub par to say the least. The service of the restaurant was horrible and there is no sense of urgency. We had issues from things in our room not working,... More 

Was this review helpful? Yes 3
George I, General Manager at Hilton Singer Island Oceanfront/Palm Beaches Resort, responded to this review

I appreciate your review of your recent experience at our hotel. I am sorry for the disappointing service that you received; I will make sure to address these issues with our staff. Exceptional guest service is the foundation of our brand promise and your feedback helps us to improve. Regards. More 

United States
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I wanted an easy access in and out beach location over the Easter weekend. The Hilton was a perfect choice. They have a very long white sandy beach with plenty of chairs and cabanas. The chairs and umbrellas are free and the cabana is only a small up fee. The view is excellent of the open ocean. In addition the... More 

Was this review helpful? Yes
George I, General Manager at Hilton Singer Island Oceanfront/Palm Beaches Resort, responded to this review

Thank you for your five-star review. I am happy to hear you enjoyed your time at the hotel and were able to utilize all the amenities of our hotel. We look forward to welcoming you back. More 

Hotel Review Summarization

What travelers say

  • Very nice(16)
  • Breakfast buffet(9)
  • Pool area(8)
  • Palm beach(4)
Questions? Get answers from hotel staff and past guests. Ask a question

322 photos of this hotel

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Pool/beach area (8)
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View from room (1)
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Other (9)
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