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All 3 Derio hotels

Hotel Holiday Inn Express Bilbao

3.0 of 5 Hotel   |   Zarandoa Kalea 5 | (junto al aeropuerto de Bilbao), 48160 Derio, Spain
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Hotel Holiday Inn Express Bilbao
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79%
Ranked #1 of 3 hotels in Derio
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
SwimBikeRunWalk Shropshire
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  • Reviews (224)
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224 people have reviewed this hotel

Traveler rating
    57
    120
    40
    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Shropshire
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Rooms were spacious enough and clean. Location by the airport was very handy and the shuttle bus was constantly running. Breakfast was good - buffet style in the main building. The urbe restaurant however smacked of fawlty towers. A couple of girls were lured into an argument on the table next to us but we managed to avoid it! It... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Got to the hotel at 10:30 and after checking in, rushing to the room and back down to the restaurant for a bite to eat, I was met with a very rude girl behind the bar. She asked me what I would like and I pointed to the bolognese thinking it would be fairly quick. Also asked for a coke... More

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HIEXBILBAO, Director de Recepción at Hotel Holiday Inn Express Bilbao, responded to this review

Dear Simon54321, Thank you very much for choosing us in your recent stay in Bilbao. We are very sorry to know your bad experience in the restaurant next door. We are going to pass your comments to the restaurant´s management so they can improve in their service. We hope you give us a second chance in a future. Kind regards More

Aarhus
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Holiday Inn Express, Bilbao, is a relatively new airport hotel. It is so new that we could not even find the street with our GPS (with 5 years old maps), But knowing it was near the airport we drove there and could easily spot the hotel, and after turning around a couple of times we arrived. The room was OK,... More

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HIEXBILBAO, Director de Recepción at Hotel Holiday Inn Express Bilbao, responded to this review

Dear Peterdk8000, Thank you very much for your recent stay in our hotel. Since we opened 4 years ago we could be some GPS do not find the address of the hotel bus as you said we are nearby the airport so it is a good reference to follow. We hope to see you soon. Kind regards More

Mudgeeraba, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a typical Holiday Inn hotel as it would be in Australia, the rooms a tad smaller but well set and with tea and coffee in room facilities, sounds easy? it's not in the EU. The staff were very courteous and the only annoying thing about it is that it is a EU$20 taxi ride from Bilbao's CBD and... More

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HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express Bilbao, responded to this review

Hello! Thank you very much for taking your time to write a review about your recent stay with us. We are glad to know we exceeded your expectations. We hope to see you soon! Regards More

Grand Bank, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 22, 2014

Clean rooms, free shuttle to the airport; great food in the restaurant & very friendly staff. All-in-all a very good business stopover hotel! Note: Try the Chickpea & chorizo local Basque mountain stew... wonderful meal with fresh bread!!

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Cambridge, Massachusetts
Contributor
19 reviews 19 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 17, 2014

My husband and I stayed at the Hotel Holiday Inn Express the night before an early morning flight from Bilbao to the United States. We chose it for its proximity to the airport and for the fact that it operated a free shuttle to and from the airport that ran every 15 minutes. Most features of the hotel were standard.... More

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Wolverhampton, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 4, 2014

I stayed here before an early flight from Bilbao. There is a free shuttle between the airport and hotel, running around every 10 minutes from 5.30am. It can take maximum 8 passengers at a time, so you need to book onto the earliest shuttles and may have a short wait coming from the airport. The room and welcome from reception... More

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HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express Bilbao, responded to this review

Dear AlisonC070877, Thank you very much for taking your time to write about your recent stay in our hotel. We are glad to know you enjoyed your stay with us. We hope to see you again in a near future! Regards More

2 reviews
3 of 5 stars Reviewed May 5, 2014

We were very pleased with the staff and the clean room.. The front desk staff were excellent. The big downside was the food service in the adjoining restaurant. The waitress could not describe the menu offerings, the food was cold, and the chicken was undercooked. We would definitely stay here again, but would eat outside the hotel.

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HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express Bilbao, responded to this review

Dear Ernie C, Thank you very much for your recent stay in our hotel as well as for your kind words about our services and staff. We are very sorry to know that you got a poor service from the restaurant next door. We will pass on your impressions to the restaurant managers. We hope to see you again in... More

Birkenhead, United Kingdom
Contributor
15 reviews 15 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 1, 2014

Stayed here before an early flight from Bilbao. Booked in to the hotel as it's airport adjacent and HIEX are all the same, so you know you'll get a good night's sleep. Arrived to a very warm welcome from the reception, the receptionist was happy to help in any way. Checked in efficiently and went up to the room. The... More

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HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express Bilbao, responded to this review

Dear DMed_12, Thank you very much for your positive review about your last stay in our hotel! We are really happy to know you enjoyed all the services we have. Our staff appreciate your kind words. We hope to see you soon! Regards More

Prudhoe
Top Contributor
104 reviews 104 reviews
64 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 1, 2014

A short shuttle (free) ride from the Airport to the hotel. Had to wait 45 minutes for the shuttle so that spoilt it a bit and then the bar was closed when I got there. There is a vending machine this was the only place to get something to drink. Check in was swift but no free internet. Room was... More

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HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express Bilbao, responded to this review

Dear Clive B, Thank you for taking your time to write a review about the hotel here in Trip Advisor. Our apologies for the waiting time regarding the shuttle bus. In case of any kind of delay guests can call the hotel and we will send the shuttle bus inmediately to the airport. We hope to see you again in... More

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Additional Information about Hotel Holiday Inn Express Bilbao

Address: Zarandoa Kalea 5 | (junto al aeropuerto de Bilbao), 48160 Derio, Spain
Phone Number:
Location: Spain > Basque Country > Vizcaya Province > Derio
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Holiday Inn Express Bilbao 3*
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Amenities

Business Center with Internet Access Free Breakfast Free Parking Restaurant Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
New hotel Holiday Inn Express Bilbao, 500mts from Bilbao Airport, free transfer (from 06:00 to 00:00), breakfast included, free wi-fi area, complimentary parking for guests. Brand new rooms, confortable beds, flat tv, envigorating power shower.5 minutes away from the airport, no noise at all. Bilbao down 10 minutes away, beach within 15 minutes.Holiday Inn Express Bilbao, Enjoy it. ... more   less 
Number of rooms
114

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