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All 3 Derio hotels

Hotel Holiday Inn Express Bilbao

3.0 of 5 Hotel   |   Zarandoa Kalea 5 | (junto al aeropuerto de Bilbao), 48160 Derio, Spain
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Ranked #1 of 3 Hotels in Derio
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
RamiH-10 Jyvaskyla, Finland
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246 reviews from our community

Traveler rating
    63
    131
    45
    5
    2
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69
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Jyvaskyla, Finland
Top Contributor
77 reviews 77 reviews
40 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is in the airport area and they offer free shuttle buss to airport. Hotel is quite modern and standard holiday inn quality. My room was some kind of special for invalids I guess. Anyhow room was spacious and bathroom was big. Breakfast was not yet served when I left so cannot tell about that. Anyhow I can recommend... More

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Cambridge, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Standard international chain. Very useful for the airport, the free shuttle runs from 5am until 11.45pm. If you are a light sleeper this hotel is not the best, the walls are very thin and you can definitely hear the motorway just outside.

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Perth, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Sure its a Holiday Inn and it's right next to the airport but that's exactly what I needed and this one delivered without a hitch. Checking in was a breeze and the lady at reception was extremely helpful and spoke great english. The room was much larger than I was expecting for the "cheap" double, with new furnishings and a... More

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HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express Bilbao, responded to this review

Hello TheShah77! Thank you very much for taking your time to write a review about our hotel. We are really glad to know you enjoyed your recent stay with us and that you definetely will come back if needed. We take note about your suggestion for the shuttle bus meeting point at the airport, it is always good for us... More

London, United Kingdom
Top Contributor
56 reviews 56 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 11, 2014

One would think that HIEx hotels all over the world are the same. Maybe so, but I think this one deserves a special mention. For one thing, it's the first hotel in ages where we've had zero problems on check in. We requested 2 connecting rooms - no problem at all, didn't even need to remind them. Extra bed for... More

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HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express Bilbao, responded to this review

Hi JinWee T! Thank you very much for your recent stay in our hotel. We are very very glad to know we fulfilled your expectations and you enjoyed staying with us. We hope you choose the hotel in your next visit to Bilbao or the area, we would like to welcome you back. Kind regards, More

Istanbul, Turkey
Top Contributor
86 reviews 86 reviews
25 hotel reviews
113 helpful votes 113 helpful votes
5 of 5 stars Reviewed August 7, 2014

Maybe we have stayed so far at least fifty different Holiday Inn Express Hotels. This chain offers fairly good service, affordable price and you get what you pay for without any unexpected surprise, that’s why, we normally don’t attempt to review Hi-Ex Hotels. This hotel at Bilbao Airport surprisingly exceeds the average standards of this chain. Rooms are comfortable, maintenance... More

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HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express Bilbao, responded to this review

Dear Turkishfamily, First of all, thank you for staying with us! We are very glad to know that we exceeded your expectations. As a regular guest of Holiday Inn Express hotels we appreciate your review. We hope you or your realtives can stay with us in a near future. Regards, More

Ghent, New York
Top Contributor
182 reviews 182 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed August 5, 2014

Perfect location for international travelers near the airport. Comfortable, quiet, clean rooms. Reasonably priced. We were pleasantly surprised. Room was large enough and well-appointed. Very friendly, helpful staff. Restaurant adjacent. Free computer and terminal to print boarding passes and bar in lobby and breakfast and shuttle to airport provided as well. Loved Bilboa too!

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IHGCare, Guest Relations Manager at Hotel Holiday Inn Express Bilbao, responded to this review

Dear Judith S, Let me first thank you for choosing our hotel during your recent visit. We are delighted to know that you had an overall good stay at our property and that you appreciate our perfect location, friendly and helpful staff as well as our comfortable rooms. Your feedback is very important to us as this assists us in... More

Shropshire
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 28, 2014

Rooms were spacious enough and clean. Location by the airport was very handy and the shuttle bus was constantly running. Breakfast was good - buffet style in the main building. The urbe restaurant however smacked of fawlty towers. A couple of girls were lured into an argument on the table next to us but we managed to avoid it! It... More

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HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express Bilbao, responded to this review

Dear SwimBikeRunWalk, Thank you very much for your recent stay in our hotel. We are glad to know you liked the services offered from the hotel but we are really sad that your experience with the adjoining restaurant was not so good. We have passed your complaints to their manager. We appreciate your confidence in the hotel and that you... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 22, 2014 via mobile

Got to the hotel at 10:30 and after checking in, rushing to the room and back down to the restaurant for a bite to eat, I was met with a very rude girl behind the bar. She asked me what I would like and I pointed to the bolognese thinking it would be fairly quick. Also asked for a coke... More

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HIEXBILBAO, Director de Recepción at Hotel Holiday Inn Express Bilbao, responded to this review

Dear Simon54321, Thank you very much for choosing us in your recent stay in Bilbao. We are very sorry to know your bad experience in the restaurant next door. We are going to pass your comments to the restaurant´s management so they can improve in their service. We hope you give us a second chance in a future. Kind regards More

Aarhus
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 22, 2014

Holiday Inn Express, Bilbao, is a relatively new airport hotel. It is so new that we could not even find the street with our GPS (with 5 years old maps), But knowing it was near the airport we drove there and could easily spot the hotel, and after turning around a couple of times we arrived. The room was OK,... More

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HIEXBILBAO, Director de Recepción at Hotel Holiday Inn Express Bilbao, responded to this review

Dear Peterdk8000, Thank you very much for your recent stay in our hotel. Since we opened 4 years ago we could be some GPS do not find the address of the hotel bus as you said we are nearby the airport so it is a good reference to follow. We hope to see you soon. Kind regards More

Mudgeeraba, Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 7, 2014

This is a typical Holiday Inn hotel as it would be in Australia, the rooms a tad smaller but well set and with tea and coffee in room facilities, sounds easy? it's not in the EU. The staff were very courteous and the only annoying thing about it is that it is a EU$20 taxi ride from Bilbao's CBD and... More

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HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express Bilbao, responded to this review

Hello! Thank you very much for taking your time to write a review about your recent stay with us. We are glad to know we exceeded your expectations. We hope to see you soon! Regards More

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Additional Information about Hotel Holiday Inn Express Bilbao

Address: Zarandoa Kalea 5 | (junto al aeropuerto de Bilbao), 48160 Derio, Spain
Phone Number:
Location: Spain > Basque Country > Vizcaya Province > Derio
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Holiday Inn Express Bilbao 3*
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