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All 3 Derio hotels

Hotel Holiday Inn Express Bilbao

3.0 of 5 Hotel   |   Zarandoa Kalea 5 | (junto al aeropuerto de Bilbao), 48160 Derio, Spain
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Hotel Holiday Inn Express Bilbao
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78%
Ranked #1 of 3 hotels in Derio
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
JinWee T London, United Kingdom
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  • Reviews (231)
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231 people have reviewed this hotel

Traveler rating
    59
    121
    44
    5
    2
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63
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
London, United Kingdom
Top Contributor
56 reviews 56 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

One would think that HIEx hotels all over the world are the same. Maybe so, but I think this one deserves a special mention. For one thing, it's the first hotel in ages where we've had zero problems on check in. We requested 2 connecting rooms - no problem at all, didn't even need to remind them. Extra bed for... More

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HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express Bilbao, responded to this review

Hi JinWee T! Thank you very much for your recent stay in our hotel. We are very very glad to know we fulfilled your expectations and you enjoyed staying with us. We hope you choose the hotel in your next visit to Bilbao or the area, we would like to welcome you back. Kind regards, More

Istanbul, Turkey
Top Contributor
86 reviews 86 reviews
25 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed 1 week ago

Maybe we have stayed so far at least fifty different Holiday Inn Express Hotels. This chain offers fairly good service, affordable price and you get what you pay for without any unexpected surprise, that’s why, we normally don’t attempt to review Hi-Ex Hotels. This hotel at Bilbao Airport surprisingly exceeds the average standards of this chain. Rooms are comfortable, maintenance... More

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HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express Bilbao, responded to this review

Dear Turkishfamily, First of all, thank you for staying with us! We are very glad to know that we exceeded your expectations. As a regular guest of Holiday Inn Express hotels we appreciate your review. We hope you or your realtives can stay with us in a near future. Regards, More

Ghent, New York
Top Contributor
169 reviews 169 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Perfect location for international travelers near the airport. Comfortable, quiet, clean rooms. Reasonably priced. We were pleasantly surprised. Room was large enough and well-appointed. Very friendly, helpful staff. Restaurant adjacent. Free computer and terminal to print boarding passes and bar in lobby and breakfast and shuttle to airport provided as well. Loved Bilboa too!

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Shropshire
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rooms were spacious enough and clean. Location by the airport was very handy and the shuttle bus was constantly running. Breakfast was good - buffet style in the main building. The urbe restaurant however smacked of fawlty towers. A couple of girls were lured into an argument on the table next to us but we managed to avoid it! It... More

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HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express Bilbao, responded to this review

Dear SwimBikeRunWalk, Thank you very much for your recent stay in our hotel. We are glad to know you liked the services offered from the hotel but we are really sad that your experience with the adjoining restaurant was not so good. We have passed your complaints to their manager. We appreciate your confidence in the hotel and that you... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

Got to the hotel at 10:30 and after checking in, rushing to the room and back down to the restaurant for a bite to eat, I was met with a very rude girl behind the bar. She asked me what I would like and I pointed to the bolognese thinking it would be fairly quick. Also asked for a coke... More

Was this review helpful? Yes 1
HIEXBILBAO, Director de Recepción at Hotel Holiday Inn Express Bilbao, responded to this review

Dear Simon54321, Thank you very much for choosing us in your recent stay in Bilbao. We are very sorry to know your bad experience in the restaurant next door. We are going to pass your comments to the restaurant´s management so they can improve in their service. We hope you give us a second chance in a future. Kind regards More

Aarhus
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Holiday Inn Express, Bilbao, is a relatively new airport hotel. It is so new that we could not even find the street with our GPS (with 5 years old maps), But knowing it was near the airport we drove there and could easily spot the hotel, and after turning around a couple of times we arrived. The room was OK,... More

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HIEXBILBAO, Director de Recepción at Hotel Holiday Inn Express Bilbao, responded to this review

Dear Peterdk8000, Thank you very much for your recent stay in our hotel. Since we opened 4 years ago we could be some GPS do not find the address of the hotel bus as you said we are nearby the airport so it is a good reference to follow. We hope to see you soon. Kind regards More

Mudgeeraba, Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 7, 2014

This is a typical Holiday Inn hotel as it would be in Australia, the rooms a tad smaller but well set and with tea and coffee in room facilities, sounds easy? it's not in the EU. The staff were very courteous and the only annoying thing about it is that it is a EU$20 taxi ride from Bilbao's CBD and... More

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HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express Bilbao, responded to this review

Hello! Thank you very much for taking your time to write a review about your recent stay with us. We are glad to know we exceeded your expectations. We hope to see you soon! Regards More

Grand Bank, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 22, 2014

Clean rooms, free shuttle to the airport; great food in the restaurant & very friendly staff. All-in-all a very good business stopover hotel! Note: Try the Chickpea & chorizo local Basque mountain stew... wonderful meal with fresh bread!!

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Cambridge, Massachusetts
Contributor
20 reviews 20 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 17, 2014

My husband and I stayed at the Hotel Holiday Inn Express the night before an early morning flight from Bilbao to the United States. We chose it for its proximity to the airport and for the fact that it operated a free shuttle to and from the airport that ran every 15 minutes. Most features of the hotel were standard.... More

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Wolverhampton, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 4, 2014

I stayed here before an early flight from Bilbao. There is a free shuttle between the airport and hotel, running around every 10 minutes from 5.30am. It can take maximum 8 passengers at a time, so you need to book onto the earliest shuttles and may have a short wait coming from the airport. The room and welcome from reception... More

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HIEXBILBAO, Front Office Manager at Hotel Holiday Inn Express Bilbao, responded to this review

Dear AlisonC070877, Thank you very much for taking your time to write about your recent stay in our hotel. We are glad to know you enjoyed your stay with us. We hope to see you again in a near future! Regards More

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Additional Information about Hotel Holiday Inn Express Bilbao

Address: Zarandoa Kalea 5 | (junto al aeropuerto de Bilbao), 48160 Derio, Spain
Phone Number:
Location: Spain > Basque Country > Vizcaya Province > Derio
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Holiday Inn Express Bilbao 3*
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111 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free Parking Restaurant Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
New hotel Holiday Inn Express Bilbao, 500mts from Bilbao Airport, free transfer (from 06:00 to 00:00), breakfast included, free wi-fi area, complimentary parking for guests. Brand new rooms, confortable beds, flat tv, envigorating power shower.5 minutes away from the airport, no noise at all. Bilbao down 10 minutes away, beach within 15 minutes.Holiday Inn Express Bilbao, Enjoy it. ... more   less 
Number of rooms
114

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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