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Pazo Santa Maria

#2 of 3 Hotels in Arzua
Certificate of Excellence
O Pazo s/n - Santa Maria, 15810 Arzua, Spain
Hotel amenities
Pazo Santa Maria
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Ranked #2 of 3 Hotels in Arzua
Certificate of Excellence
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101 Reviews from our TripAdvisor Community

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Traveler rating
    60
    29
    6
    4
    2
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11
34
14
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • Italian first
  • Portuguese first
  • Spanish first
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    (26)
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    (46)
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    (23)
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    (6)
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Level Contributor
4 reviews
5 of 5 stars Reviewed today NEW

This is one of the most beautiful hotels in which I have ever stayed. The staff was extremely friendly. The rooms were clean and beautifully decorated. Dinner was very tasty, with a great wine selection. They also have a wonderful masseuse.

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Dromore West, Sligo, Ireland
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Pazo Santa Maria is a haven for those of us who walked The Camino de Santiago! Real luxury after the budget hotels on previous days. Just out of the town, it's like a little hamlet in the countryside. Wonderful views of the surrounding area. Exceptional accomodation and great food. Rather more expensive than other places but what a treat. All... More 

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Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

because in my case, they couldn't do a thing for us. I was part of a high-end luxury tour. When we arrived I heard the woman say to our guide "what are you doing here?" Turns out they had double booked. Later I saw my guide's two emails confirming our stay (and the manager's response to one of the emails).... More 

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Chile
Level Contributor
77 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed June 23, 2015

This is an attractive adaptation of a farm/manor and outbuildings. We stayed for one night whilst walking the Camino. On arrival there was nobody about but eventually a very nice young lady appeared and showed us to our rooms. Our room was very dark and extremely cold.....although well enough equipped in other ways. Unfortunately the soundproofing between rooms is quite... More 

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Dublin, Ireland
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed June 22, 2015

We had walked 28km on this day as our Camino journey continued. To say we were foot sore & weary would be an understatement 😮 This beautiful hotel is nestled just outside Arzua so as part of the service they send a taxi to pick you up 👍🏻 The hotel is just gorgeous offering its guests individual bungalows which are... More 

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Park City, Utah
Level Contributor
123 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
5 of 5 stars Reviewed June 15, 2015

This is a tastefully restored manor house, spacious, modern and comfortable. The staff was friendly and accommodating. Our dinner was Galician gourmet. The breakfast was ample and Delicious. The value is incredible. It is a bit off the trail- took us 45 mins to walk from town, although we could have called for a ride. Being away from town is... More 

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brisbane
Level Contributor
46 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 7, 2015 via mobile

Stayed one night while walking Camino. Booked here by travel agent and did wonder at the time why as it is a bit if a hike off the Camino and out of town. Very nice girl on reception who was most helpful. Room nice and large and bathroom had a bath. Nice country views around as nothing else. Dinner was... More 

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England, United Kingdom
1 review
2 of 5 stars Reviewed June 5, 2015

Have tried to contact hotel manager via email to sort out a problem due to incorrect information given by one their customer relations manager but no response. Such a shame as hotel looked nice and in a lovely setting.

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emoraleslopez, Director de Relaciones con Clientes at Pazo Santa Maria, responded to this review

Dear Pippa, I have attended to you and your friend when you had a mistake in your reservation because you made a NO SHOW for the last day 12th, May and I have met you the last 23rd May. Never have been sleeping or eating in our hotel, I can´t understand your opinion here now. Moreover,I helped you when you... More 

Kelso, United Kingdom
Level Contributor
95 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed May 29, 2015

We stayed here when walking the Camino de Santiago and it was quite a long walk to get to it. The rooms are lovely and the gardens/setting are beautiful. However, the restaurant leaves a lot to be desired. We were told to be punctual for our meal at 7pm but by 7.30pm we still had not had our order taken.... More 

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emoraleslopez, Director de Relaciones con Clientes at Pazo Santa Maria, responded to this review

I am sorry to say this but, sometimes happens that not every days we can make all perfect, and perhaps... that day could have made better at the dinner time. I hope that you can return to enjoy again and our service will be different and faster. Normally, we are good with our service, but we could be do very... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed May 24, 2015

Beautiful surroundings cute accomodation would recommend that side of it however restaurant overpriced understaffed and staff quite rude no customer service here. So don't think I'll be back but more pilgrims will come here on their Way

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