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Pazo Santa Maria

#2 of 3 Hotels in Arzua
Certificate of Excellence
O Pazo s/n - Santa Maria, 15810 Arzua, Spain
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Pazo Santa Maria
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Ranked #2 of 3 Hotels in Arzua
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
Pelican65 Chile
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95 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chile
Level Contributor
77 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an attractive adaptation of a farm/manor and outbuildings. We stayed for one night whilst walking the Camino. On arrival there was nobody about but eventually a very nice young lady appeared and showed us to our rooms. Our room was very dark and extremely cold.....although well enough equipped in other ways. Unfortunately the soundproofing between rooms is quite... More 

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Dublin, Ireland
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had walked 28km on this day as our Camino journey continued. To say we were foot sore & weary would be an understatement 😮 This beautiful hotel is nestled just outside Arzua so as part of the service they send a taxi to pick you up 👍🏻 The hotel is just gorgeous offering its guests individual bungalows which are... More 

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Park City, Utah
Level Contributor
122 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a tastefully restored manor house, spacious, modern and comfortable. The staff was friendly and accommodating. Our dinner was Galician gourmet. The breakfast was ample and Delicious. The value is incredible. It is a bit off the trail- took us 45 mins to walk from town, although we could have called for a ride. Being away from town is... More 

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brisbane
Level Contributor
46 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed one night while walking Camino. Booked here by travel agent and did wonder at the time why as it is a bit if a hike off the Camino and out of town. Very nice girl on reception who was most helpful. Room nice and large and bathroom had a bath. Nice country views around as nothing else. Dinner was... More 

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England, United Kingdom
1 review
2 of 5 stars Reviewed 4 weeks ago

Have tried to contact hotel manager via email to sort out a problem due to incorrect information given by one their customer relations manager but no response. Such a shame as hotel looked nice and in a lovely setting.

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emoraleslopez, Director de Relaciones con Clientes at Pazo Santa Maria, responded to this review

Dear Pippa, I have attended to you and your friend when you had a mistake in your reservation because you made a NO SHOW for the last day 12th, May and I have met you the last 23rd May. Never have been sleeping or eating in our hotel, I can´t understand your opinion here now. Moreover,I helped you when you... More 

Kelso, United Kingdom
Level Contributor
95 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed May 29, 2015

We stayed here when walking the Camino de Santiago and it was quite a long walk to get to it. The rooms are lovely and the gardens/setting are beautiful. However, the restaurant leaves a lot to be desired. We were told to be punctual for our meal at 7pm but by 7.30pm we still had not had our order taken.... More 

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emoraleslopez, Director de Relaciones con Clientes at Pazo Santa Maria, responded to this review

I am sorry to say this but, sometimes happens that not every days we can make all perfect, and perhaps... that day could have made better at the dinner time. I hope that you can return to enjoy again and our service will be different and faster. Normally, we are good with our service, but we could be do very... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed May 24, 2015

Beautiful surroundings cute accomodation would recommend that side of it however restaurant overpriced understaffed and staff quite rude no customer service here. So don't think I'll be back but more pilgrims will come here on their Way

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Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 16, 2015

This is a delightful place to relax. Originally owned by Norwegian Nobility, it is now a beautiful hotel. There is a library, gardens, a fountain and restaurant. I was greeted with homemade lemonade upon arrival. The waiter gave us a history of Gallicia. I enjoyed it greatly. Dinner was delicious - traditional Gallicean soup and pasta.

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Xanten, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 7, 2015

This hotel is not right on the Camino, about a 1km walk, but well worth it. Hidden behind a quiet typical nieghborhood, you open up to beautiful views of the mountains and green carpet of nature. The hotel had a wonderful menu and great wine. After having been in some tricky hostels of the Camino, this was a real treat.... More 

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Los Angeles, California
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed April 5, 2015

I stayed here a few nights ago. I was walking the Camino from Sarria to Santiago and felt I wanted a nice, comfortable, kinda fancy little place because I was walking alone. I walked to the Casa from the road which is about 2 or 3 km from the actual Camino which I didn't mind, but they can pick you... More 

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