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Gran Hotel Vecindario Aeropuerto

Certificate of Excellence
Avenida del Atlantico 353 | Vecindario, 35110 Vecindario, Gran Canaria, Spain
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Best prices for:1 room 1 adult
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Gran Hotel Vecindario Aeropuerto
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242 Reviews from our TripAdvisor Community

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Stafford, United Kingdom
Level Contributor
62 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
2 of 5 stars Reviewed 1 week ago

We chose this hotel on booking site because of its proximity to the airport. I thought being a business hotel, it would be modern but in fact everything is very dated in the hotel. The carpet along the corridor is just a disaster to look at! I felt like staying in an old fashioned hotel!... It needs refurbishment for sure!... More 

Helpful?
Thank Soleil_Gal
ELBAVECINDARIO, Director General at Gran Hotel Vecindario Aeropuerto, responded to this review

Dear Guest: Thank you about your feedback. We are sorry that not all aspects of your stay have been positive and we regret that the hotel has not met your expectations. We will take note about all your comments, in order to improve. Best Regards Jonathan Cañellas Manager More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is just far from expectations. We're two friends sharing a room, and never got the second headpillow (they said it was empty...). There is no lock on the doors to the toilets, the lights on the balcony turns off at 12pm and we didnt get any clean glasses (also empty). Very bad service. No help with extra pillows... More 

Helpful?
Thank Julian C
ELBAVECINDARIO, Gerente at Gran Hotel Vecindario Aeropuerto, responded to this review

Dear Guest, Thank you for taking the time to share this review. It will be very useful for us in order to improve our services. We are sorry to hear that this stay was not up to your standards. I will make sure to share your experience with our hotel staff to emphasize the importance of providing acceptable services and... More 

Geneva, Switzerland
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This could have been a positive stay: clean, modern business hotel relatively close to the airport. The problem: false advertising about the airport shuttle. We had to stay a night in Gran Canaria just to catch a connecting flight - booked this hotel because it advertised free airport shuttle. At time of booking, we indicated that we'll need a shuttle... More 

Helpful?
Thank Travel_Snova
ELBAVECINDARIO, Gerente at Gran Hotel Vecindario Aeropuerto, responded to this review

Dear Guest, We want to thank you for your review and apologize for the misunderstanding at the hotel. As you explain, we offer a free bus shuttle service, but we inform to our guest that is a service on request . We do not have a set schedule, we arrange it every day in order to satisfy all our guest¨s... More 

Warren, New Jersey
Level Contributor
78 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed December 19, 2015

If you like swimming pool acoustics in the bar that is located in the reception area you will love this place! No alternative close at hand! Rooms OK if now getting a little dated. Airport hotel with no early shuttle and no late shuttle so look forward to adding the taxi ride in both directions. Dinner buffet seemed to be... More 

Helpful?
Thank antheajames
ELBAVECINDARIO, Gerente at Gran Hotel Vecindario Aeropuerto, responded to this review

Dear Guest: We appreciate you have taken the time to write this review. It will help us to improve. We are happy that you found friendly our staff and we hope to see you again with us. Best Regards, Jonathan Cañellas Manager More 

Level Contributor
51 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed September 14, 2015

We stayed overnight at this hotel. The check in was supposed to be from 12 midday but we arrived about 10,30 and were able to check in straight away thanks to the helpful receptionist. The rooms are quite large and comfortable. WiFi is not very good but all the other amenities in the hotel room were more than adequate. Perfect... More 

Helpful?
Thank Glass1944
ELBAVECINDARIO, Gerente at Gran Hotel Vecindario Aeropuerto, responded to this review

Dear Glass, Thank you very much for writing this great review about our HOTEL ELBA VECINDARIO AEROPUERTO. I am glad to read that you had a great time with us and you enjoyed our large and comfortable room. It is appreciated your comments regarding the receptionist. Each and every one of us do their very best to achieve the level... More 

County Dublin, Ireland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 15, 2015 via mobile

Ended up staying here for a night after we missed our flight. Reasonable rates and room very nice, delighted to finally see air con after 2.5 weeks in the heat!Never had such a good night's sleep!A free airport shuttle bus at whatever time you need it.A really lovely shopping centre right across the road to pass a few hours if... More 

Helpful?
Thank Deirdre H
ELBAVECINDARIO, Gerente at Gran Hotel Vecindario Aeropuerto, responded to this review

Dear Mrs. Deirdre, Thank you kindly for the time taken to write this review about our HOTEL ELBA VECINDARIO AEROPUERTO. We are glad Know that you have had a very nice stay with us. We always try to give our best, so thank you very much for your review and if you are going to return please do not hesitate... More 

Salt Lake City, Utah
Level Contributor
121 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed July 15, 2015

The hotel was fairly clean with a very nice staff. The wifi was reliable and the hotel was within a 5-min walking distance of a mall. There is also a free hotel shuttle to the airport, which makes it a nice "airport hotel." The rooms aren't very secure though from the outside, so beware of that; and the location of... More 

Helpful?
Thank RAF_Tendy
ELBAVECINDARIO, Gerente at Gran Hotel Vecindario Aeropuerto, responded to this review

Dear Guest, Thank you kindly for the time taken to write this review about our HOTEL ELBA VECINDARIO AEROPUERTO. It is lovely to read such a review from a guest and to know that you have enjoyed the hotel location (near the shopping mall), the free shuttle service to the airport, the reliable wifi... I am truly glad to know... More 

Geneva, Switzerland
Level Contributor
389 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
3 of 5 stars Reviewed April 4, 2015

Arriving very late in GC and having to leave quite early the next morning we were a bit surprised of the lack of options in the airport vicinity. Not wanting to go downtown we selected this place and spent only a short night there. The price was very decent (but keep in mind that you must add two taxi fares... More 

Helpful?
Thank JMGeneva
ELBAVECINDARIO, Gerente at Gran Hotel Vecindario Aeropuerto, responded to this review

Dear Guest, Thank you very much for the time taken to write this review. We are very grateful for your constructive comments. This may help us improve the experience for future guests. If you decide to return to the hotel, please do not hesitate to contact me Best Regards Jonathan Cañellas Manager More 

1 review
1 of 5 stars Reviewed March 19, 2015 via mobile

The oppressive smell of the cheap deodorant in the air conditioning was too much too handle. I had to check out because I thought I would suffocate. This hotel should not mask odours with cheap allergy-causing perfume.

Helpful?
Thank Fknetanhu
ELBAVECINDARIO, Gerente at Gran Hotel Vecindario Aeropuerto, responded to this review

Dear Guest : Thanks for your constructive comment. The smell issue is already fixed. I hope see you soon with us. Best Regards Jonathan Cañellas Manager More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 8, 2015 via mobile

The rooms were clean and spacious. Airco was in good order and the beds were ok. Unfortunately no balcony. The breakfast, lunch and diner were good. Lot of choise and it tasted good. Shopping mall in the neighborhood

Helpful?
Thank Balou T
ELBAVECINDARIO, Gerente at Gran Hotel Vecindario Aeropuerto, responded to this review

Dear Guest, Thank you for taking the time to recommend HOTEL ELBA VECINDARIO AEROPUERTO. We are very glad to know that you enjoyed your stay, hotel facilities, staff services and the shopping aerea. Please, let us know in your next reservation that you prefer a room with balcony. Hope see you soon again in our Hotel. Best regards Jonathan Cañellas... More 

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