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Mogan Princess & Beach Club

C/ Albacin 17, 35138 Taurito, Gran Canaria, Spain (Formerly Mogan Princess Aparthotel)
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1 room 1 guest
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694 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I will start with the very few bad points to begin. The hotel was very high up the side of the cliff and we were put in a room in block 4, which is the block furthest away from reception/ dining/ pool etc. To reach our room we had to climb several sets of stairs and elevators. It felt like... More 

Was this review helpful? Yes 3
Island of Anglesey, United Kingdom
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

On arrival checkin was efficient. We were a party of three generations . We were given rooms in block 3 and close by as previously requested by email . The views were amazing, rooms spotless. TVs are old and reception poor but this didn't bother us because we barely turned it on. The food was gorgeous and lots of choice.... More 

Was this review helpful? Yes 1
London
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent a week at the hotel at the end of July - had great sea view from room - we were in one of the higher blocks and there are a lot of stairs and lifts but if anyone has looked at the photos of the hotel, it is on a cliff so we expected this and didn't find it... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

we travelled to the mogan princess 6th june this year and it certainly had the wow factor ..our room was beautiful and the views over the bay were breath taking we were on level 4 and plenty of lifts to help if not good on your feet ...we would certainly go again the food was fab and we had entertainment... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Just back from this hotel. Some good points some bad. The good- staff very friendly and helpful although it was one of the waiters, not reception,that had to tell us that all inc+ meant we could have bottled water and a bottle of wine with lunch and dinner. Well done Javier. Rooms a good size and wonderful views. Good selection... More 

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Cardiff, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Went in early July 2015 with my girlfriend. Very competitive in price and has good reviews. The food, pools and staff service were excellent. I loved the fact there were separate family and adult pools, both of which are of great quality. My only problem with the food would be the labelling e.g a dish will say beef but won't... More 

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Taurito_Princess, Subdirector at Mogan Princess & Beach Club, responded to this review

Dear Guest, Thank you very much for chosen Mogan Princess Hotel & Beach Club for your holiday in the beautiful island of Gran Canaria. In terms of food labeling we have informed the department and we will continue working towards the betterment of this category as soon as possible. And in regards to our entertainment variety, we have taken note... More 

Conwy, United Kingdom
Level Contributor
39 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Just got back from a week at the Mogan Princess. Had room 6206, three lifts later or a mixture of stairs and you arrive, when you understood the layout it was fine. All the staff seemed to work hard and generally with a smile.......and that is not easy. Niggles Entertainment was very poor in the evening Transfer was long (not... More 

Was this review helpful? Yes 5
Taurito_Princess, Subdirector at Mogan Princess & Beach Club, responded to this review

Dear Guest, First of all we would like to take this opportunity to thank you dearly for choosing Mogan Princess & Beach Club as your hotel in the island of Gran Canaria. We really appreciate your comments about our hotel. Our team will work hard on a daily basis in order to improve the issues that you mentioned and as... More 

Surrey, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We (me, my husband, 14 year old daughter and 11 year old son) have just returned from a 10 night stay at this fantastic hotel. We stayed in a suite overlooking the main pool and with lovely sea views in block 1 which essentially was 2 rooms with an interconnecting door giving us 2 bathrooms, 2 balconies and lots of... More 

Was this review helpful? Yes 3
Taurito_Princess, Subdirector at Mogan Princess & Beach Club, responded to this review

Dear Joanne, First of all, we would like to thank you for choosing us as your hotel for your holidays in Gran Canaria, and to take your time to write your nice comments. However we must apologies for not being up to standards in terms of our animation team as well as our entertainment variety. We will put words into... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have just returned from 10 days at this hotel and we won't be returning. Beautiful, beautiful views from block 3 but the room was a nightmare to get to especially when the lifts keep braking! Also the balconies were not safe for children. Food started off ok but soon got repetitive, you could even guess what you would be... More 

Was this review helpful? Yes 4
Taurito_Princess, Subdirector at Mogan Princess & Beach Club, responded to this review

Dear Guest, Thank you very much for chosen Mogan Princess & Beach Club for your holiday in the beautiful island of Gran Canaria. Kindly receive our sincerest apologies for not being able to have met your expectations in a satisfactory level. We do however appreciate your views and all your comments have been taken into account. We will work hard... More 

Wales, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We visited this hotel during the last week of June. When we arrived we were blown away by the views from the hotel including our room. We cannot fault the cleanliness as it was cleaned daily and to a high standard. Some of the reception staff were very helpful, others on the other hand got agitated easily. The food was... More 

Was this review helpful? Yes 4
Taurito_Princess, Subdirector at Mogan Princess & Beach Club, responded to this review

Dear Charlotte, Thank you very much for your comments regarding your stay at Mogan Princess. Please rest assured that all these are taken very seriously and they will certainly help us pick up our pace where we lack it. We will work hard to improve our variety and liveliness of our animation team in order to provide a much more... More 

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