Second year running. Probably slightly better than last year,food was was an improvement on excellent. Requested and got same room. Will definitely return again next year. We usually play tennis at the Taurito Princess across the promenade but the hotel was being refurbished.Just as well as we found some better courts a short walk away in the resort.

We have travelled the world ....this is the only hotel we return to year after year. The staff are AMAZING. This year was no exception - lead by an exceptional Management Team ALL the staff are so friendly and happy. Nothing is too much trouble. Susie 501 where were you staying?? Food is well prepared, attractively presented and what should... More

What a lovely place ! My husband and I stayed here for our honeymoon, and we didn't want to leave ! I read all the comments previously on here and knew it had some very good reviews, but you never know what other peoples standards are until you go yourself. The staff here work very hard and are always so... More

How anyone can complain about this hotel is beyond me! Even though we arrived late at night the staff were immediately so friendly and accommodating. We had missed the evening meal but the hotel had kindly laid a cold buffet out for the new guests. Our room was on the 5th floor, and what a room - fantastic views of... More

Have read a few recent reviews covering the same time we stayed (end of May 13) and on the whole agree with many of the comments, although I do think some people are maybe a bit too ambitious with their expectations. The hotel is a 4star but does require some updating. Our room on the 7th floor was cleaned each... More

Got back on 1st June, I cannot agree with susie501. Staff friendly and very helpful, I see the pool attendant cleaning the pool every morning at 7am. We found plenty of choice in the restaurant morning and night and tappas bar at lunch.

we went with another couple for a week at the end of may we would say the hotel was ok but the staff need to be a bit more sociable and friendly the rooms were ok all with a seaview the shows in the evenings were very good especially the 3 tenors on friday nite. The food was fine plenty... More

We have been to Gran Canaria a couple of times before and loved it, it is our favourite Canary Island. Unfortunately we can not say that the Suite Princess is our favourite accommodation. Staff wise some were brilliant, others awful. Our check in was handled by a very friendly chap who gave us the false impression that this would be... More

Our package holiday from Thompsons was very good from start to finish, the rep who met us from the airport was very friendly and helpful in their advice, our check-in was fast and efficient, and on arriving at the hotel at about 1am they opened the restaurant for us to have a snack and drink before we went to bed.... More