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Suite Princess

Travelers' Choice award winner
C/ Alcazaba, 4 (Urb. de Taurito), 35138 Taurito, Gran Canaria, Spain
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2,038 Reviews from our TripAdvisor Community

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Traveler rating
    1,069
    652
    241
    54
    22
See reviews for
116
1,655
23
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (870)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2038)
  • Mar-May only
    (523)
  • Jun-Aug only
    (599)
  • Sep-Nov only
    (457)
  • Dec-Feb only
    (459)
All months
Weston super Mare, United Kingdom
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

When we eventually arrived at the hotel. ( Thomson transfer was twice the time listed as it went to every hotel. We had the same problem when we left!!!!) we were met with the usual arrival drink then given our key to the room. Our room was on the same level as the pool which we liked but the views... More 

Was this review helpful? Yes
Portsmouth, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Great scenery, great weather, wonderful food and welcoming friendly staff.... couldn't have been better!! Spent 2 weeks at this hotel and I couldn't fault it. We booked several trips and highly recommend the VIP by Night as well as the horse riding :-)

Was this review helpful? Yes
Cheltenham
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

My boyfriend and I visited here last week (23rd - 30th), arranged through Thompson. We loved it! We are both sceptical of all inclusive, but as they are cheaper we have done two now. This years was definitely the best! I don't know why so many people have written negative reviews. I read a few before I went and it... More 

Was this review helpful? Yes 1
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We booked our holiday for a week away to relax and have our final holiday as a couple before our baby arrives. We were expecting a calm and tranquil place for couples only but how we were mistaken. As the hotel is situated next door to a water park, it is hard to ignore the screams from the children and... More 

Was this review helpful? Yes 2
Crowle, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I'm really shocked to read all the negative reviews for this hotel, especially in the same week we visited; it was brilliant! We are both teachers and the adults only hotel was a huge bonus for us-relaxing, enjoyable and quiet. The staff were brilliant, room clean and lovely and as much food as you could eat! Yes, there is a... More 

Was this review helpful? Yes 2
MARIBELLOPEZREY, General Manager at Suite Princess, responded to this review

First of all, we would like to thank you for choosing the Hotel Suite Princess to spend your holidays, and as well as for taking the time to share your experience with us and other travellers. This will certainly motivate your team to continue delivering the best service to all our guests! It is always very rewarding to receive such... More 

Manchester, United Kingdom
1 review
1 of 5 stars Reviewed 4 days ago NEW

We booked this hotel based on the good reviews and lovely promotional images / description. Both are completely misleading on closer scrutiny I do think that the hotel owners and or Thompson invest a lot of time posting fake reviews on this site in order to over inflate its popularity. The room we were allocated was extremely dated and certainly... More 

Was this review helpful? Yes 1
MARIBELLOPEZREY, General Manager at Suite Princess, responded to this review

Thank you for taking the time to write a review about your recent stay with us at the Hotel Suite Princess; we take all comments, both positive and negative, very seriously, as we constantly strive to achieve the utmost level of guest satisfaction. Our main commitment is your entire satisfaction from our guests and all the staff is focus on... More 

Dundee, Scotland
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We are just back from a 2 week stay in this hotel. Our summer break for us is all about recharging our batteries, and this is exactly what we did courtesy of this lovely hotel and their staff. We were allocated a lower floor suite, however the sea views were good and we were near all the amenities. Sound proofing... More 

Was this review helpful? Yes 2
MARIBELLOPEZREY, General Manager at Suite Princess, responded to this review

Thank you for taking the time to write a review about your recent stay with us at the Hotel Suite Princess and for sharing your experience with us and other travellers. Your evaluation is of special importance to us. Positive reviews like yours are proof of our commitment to consistent and quality service. I´m taking the opportunity to thank you... More 

Norway
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

When I stay at a 4 star hotel I expect certain things, this hotel delivered on only a minimum of those. The reception-staff is ok, it depends on who are working, some will do whatever they can for you, and some seem not to care. Upon arrival I was given a room, and found it easily enough and it seemed... More 

Was this review helpful? Yes 2
MARIBELLOPEZREY, General Manager at Suite Princess, responded to this review

Thank you for taking the time to write a review about your recent stay with us at the Hotel Suite Princess; we take all comments, both positive and constructive, very seriously, as we constantly strive to achieve the utmost level of guest satisfaction. We are very concerned to learn of your discomfort regarding the ants in your room, we make... More 

London, United Kingdom
Level Contributor
3 reviews
1 of 5 stars Reviewed 6 days ago NEW

I honestly don't know where to start with this hotel. It was, quite honestly, the worst holiday I've ever had, and that's including the girls' holiday I took to Zante when I was 19. We booked this holiday as a pre-baby relaxing break, expecting to enjoy a nice week of child-free relaxation with good food, nice walks, and pleasant days... More 

Was this review helpful? Yes 6
MARIBELLOPEZREY, General Manager at Suite Princess, responded to this review

Thank you for taking the time to write a review about your recent stay with us at the Hotel Suite Princess; we take all comments, both positive and negative, very seriously, as we constantly strive to achieve the utmost level of guest satisfaction. I would like to apologise for any inconvenience that you experienced during you stay. We always try... More 

Canton of Zurich, Switzerland
Level Contributor
65 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This will be a lengthy review. There were both good and bad things about this resort, but the overall theme is that it was not at all the quality that I expected. I am rating it three out of five, though based on past experiences with resorts, I would rank it much, much lower. I think my expectations were higher... More 

Was this review helpful? Yes 3
MARIBELLOPEZREY, General Manager at Suite Princess, responded to this review

Thank you for taking the time to write a review about your recent stay with us at the Hotel Suite Princess; we take all comments, both positive and negative, very seriously, as we constantly strive to achieve the utmost level of guest satisfaction. Our main commitment is your entire satisfaction from our guests and all the staff is focus on... More 

Hotel Review Summarization

What travelers say

  • Very good(42)
  • Piano Bar(36)
  • Pool area(27)
  • Black band(20)
  • Evening entertainment(17)
  • Sun bed(15)
  • Sea view(14)
  • Thomson rep(12)
  • Animation Team(12)
  • Dining room(10)
Questions? Get answers from hotel staff and past guests. Ask a question

1,053 photos of this hotel

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Hotel & grounds (272)
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Room/suite (167)
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Dining (60)
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View from room (120)
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Family/play areas (2)
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Pool/beach area (126)
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Bathroom (20)
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Business center/function rooms (1)
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7:26
Videos (3)
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Other (275)

Management photos: Courtesy of the property manager

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Room/suite (1)
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Other (6)
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