We stayed in the hotel for seven days. The plus: good room, enough food quiet beach, warm water very good animation the minus: the beach not very clean the food not tasty the water from the pool very cold But the kids had a very good time, we as partents enjoyed also a good time, so we recommend this place... More

I don't know how it;s working for the rest of the season( Aug for ex.) but in Sept. it really sucks. From the very arriving on Tsarevo, there is nothing to lead you to the Serenity bay. No sign, nothing to serve directing you to the hotel. At the resort, there is the same problem as whenever I was on... More

I and my wife spent ten days in this hotel. When we chose this location, we thought that by being a TUI owned hotel, they will observe the TUI standards. Big disappointment. I was given an obscure studio in the basement. The hall was smelling badly, and the so called balcony was occupied with a rusted basket ball basket. The... More

Really great hotel, especially for the price. Paid 40 euros per night, which is something you could easily spend on a day's worth of food. There was a huge variety of food. The quality was good, not excellent, which is to be expected at a buffet restaurant. The desserts were a little repetitive, but acceptable. A lot of vegetables and... More

The level of service we received by the staff was good and they were very friendly, but at times the level of supervision was inadequete resulting in a lack of cleanliness and clearing of tables in the dining area.The pool area during the day was very busy and this resulted in a lack of sun loungers. There was no area... More

The Good: great service (except the kids club) - the maids were really nice and cleaned well, the restaurant/bar staff were very fast, polite and cheerful, with one exception front desk was also great. The animation team is just excellent, they go above and beyond to entertain and keep guests happy. The hotel is right on the beach, water was... More

We had a lovly time at Serenity bay, Bulgaria. Great hotel on the beach and the activetis and shows were great. You could have fun all day or just relax by the pool or by the sea. Quiet and very nice for families.

Fantastic hotel, fantastic animation team, fantastic holiday!Thank you to all the staff especially the animation team.