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The Cottage in the Wood

Certificate of Excellence
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Holywell Road, Malvern Wells, Great Malvern WR14 4LG, England
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The Cottage in the Wood
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The Cottage in the Wood
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590 reviews from our community

Traveler rating
    419
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
Date | Rating
  • English first
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  • Portuguese first
  • Spanish first
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English first
  • All months
    (590)
  • Mar-May only
    (146)
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    (164)
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    (144)
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    (136)
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Coventry, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Been wanting to visit this hotel for a long time and was not disappointed. Friendly staff, excellent food, lovely room. Definitely one to re-visit. Shame they couldn't work their magic on the weather so we could enjoy the magnificent views fully.

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Newport, United Kingdom
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The Cottage in the Wood is well hidden and if, as we were, you are fortunate enough to have one of the forward facing rooms, the views are absolutely stunning. The hotel is a family run business and the staff we encountered were all pleasant, friendly and engaging. The room we had (in the Pinnacles) was spotless and well appointed.... More 

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Pattinfamily, Owner at The Cottage in the Wood, responded to this review

Firstly, thank you for your review. All the feed back here chimes with the verbal feedback you gave as you checked out and in the questionnaire that you completed. I'm delighted you enjoyed all of your stay bar the food , which of course is a key part of any break. We always used to have two vegetarian main courses... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Booked this hotel for a surprise one night stay for my boyfriends 21st birthday - and I couldn't be more happy with the choice. It was absolutely beautiful and can't thank the staff enough; they made our stay very comfortable and special. It was the warmest welcome I have ever had at any hotel, and it was clear the family... More 

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Pattinfamily, Owner at The Cottage in the Wood, responded to this review

We are very glad that you enjoyed your stay with us and found us through Secret Escapes. Delighted the team did their bit and fixed the menu choice dilemma too. Food is the responsibility of my son Dominic but you can blame me for the wine "book"! We look forward to your return in the summer sunshine. Thank you for... More 

Aylesbury, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Thank you for a really wonderful stay. Everything, from the room, food and service to the helpful, lovely staff, was perfect. Glorious views (especially from our lovely room in the Pinnacles) and a great map provided by the hotel to guide us up to the even more spectacular ones on the hill tops above the hotel. Even the weather was... More 

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Pattinfamily, Owner at The Cottage in the Wood, responded to this review

That's great to read. Just what we aim to provide, a haven from life's hurly-burly. What a bonus with the nice weather. March always seems to throw everything at us from cold winds, bit of rain but always some glorious days too which hint at things to come.Thank you very much for the review and I hope you will return... More 

derbyshire
Top Contributor
56 reviews 56 reviews
31 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

From our greeting at reception to the surprise Birthday card for my wife, the team here really know how to listen and go out of their way to please. My 2 minor grumbles on leaving, blankets rather than a quilt on our bed and wifi working intermittently could have been sorted if I had mentioned them earlier. The breakfast was... More 

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Pattinfamily, Owner at The Cottage in the Wood, responded to this review

My team really do try to help our guests. The moto is "The answers 'yes', now what is the question?" I'd be amazed if we - or anyone else for that matter - is 100% to every guest all the time as all of us are different in our views, moods etc but we do our very best! Thank you... More 

Baldock, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I wanted a couple of nights in a comfortable hotel close to the Malvern Hills to celebrate our anniversary. After some research we decided to book at the Cottage in the Wood for dinner bed and breakfast. The welcome we received on arrival was great and reception provided us with a map to guide us through the... More 

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Pattinfamily, Owner at The Cottage in the Wood, responded to this review

It's really pleasing to read that we "hit the spot" with your stay. Delighted we fulfilled your expectations, I've brought your comments to the attention of the team. Many thanks for taking the trouble to post a review and..............as they say in my beloved Scotland "haste ye back!" John More 

Solihull, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We spent one night here,booked through secret escapes.Superb accommodation with a beautiful bathroom, beautifully decorated through out, dinner was lovely with views across the countryside. Would not hesitate to return.

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Pattinfamily, Owner at The Cottage in the Wood, responded to this review

Thank you very much for your review, I'm delighted you enjoyed your break with us. Pleased too that you found us through Secret Escapes. Keep an eye on our website for special offers. Hope to see you again. John More 

Lincolnshire, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From start to finish our break was second to none . Staff courteous, and professional without too much formality. Our room was warm and comfortable with a large en suite and had stunning views. Well stocked hospitality tray , and useful toiletries in en suite . The cuisine was outstanding , and really deserves more rosettes, top marks to the... More 

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Pattinfamily, Owner at The Cottage in the Wood, responded to this review

What a tonic for my team for them to read your comments. Many thanks indeed. We are of course delighted that we "hit the spot" and that you enjoyed your three nights with us. Dominic and the brigade are especially pleased that you enjoyed the food from the latest of our a la carte menus. We do try to provide... More 

Gloucestershire, United Kingdom
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 23, 2015

A perfect place for a break,close to really good walks across the malverns, plenty of parking space,very nice large ensuite rooms,with some thoughtful extras including,binoculars and a sewing kit , book your table for dinner the food is excellent ,although prior to eating i did think a tad expensive,..but the quality remains long after the price is forgotten ! great... More 

Was this review helpful? Yes 1
Pattinfamily, Owner at The Cottage in the Wood, responded to this review

Thank you for a balanced review and I'm delighted we were able to ensure you had a good break. Good to read you enjoyed dinner, the wine list and some of the little extras we add to the rooms. Glad to read you will return. Many thanks for the review. John More 

Cheltenham, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2015

A lovely warm welcome. Had a room in the Pinnacles with far reaching views mad even better by the sunny weather. Staff were friendly and helpful. Food outstanding. The break was just what we needed. thanks.

Was this review helpful? Yes 1
Pattinfamily, Owner at The Cottage in the Wood, responded to this review

So glad the break set you up. it sounded as if you were able to relax and recharge. The team really enjoy what they do and like being part of what we trust is the antithesis of a chain hotel. Glad too that you enjoyed the food - such an important part of a break away. Many thanks for your... More 

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