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The Cottage in the Wood

3.0 of 5 Holywell Road, Malvern Wells, Great Malvern WR14 4LG, England
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The Cottage in the Wood
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The Cottage in the Wood
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554 reviews from our community

Traveler rating
    389
    110
    40
    9
    6
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60
356
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31
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Winchester, United Kingdom
Contributor
15 reviews 15 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at this establishment with a group of friends. We wwre allocated a bedroom in the annexe which had 4 bedrooms, ours was upstairs and had lovely views but the heating was intermittent and we had to call staff to sort it out. The bathroom fittings were dated and the furniture in the bedroom old fashioned. The food in... More

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Suffolk
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We had stayed at this hotel once before and were a little disappointed that the only double room free did not have a good view, but it really didn't matter. Our room in the Pinnacles (44) was warm & spacious, with a lovely bathroom. There were plenty of towels and products but the heated towel rail was the only heating... More

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England
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this hotel for ourselves and another couple having read reviews of the wonderful views from the hotel! All the rooms with a view were booked sadly so we opted for straightforward double rooms. The setting was lovely but the hotel doesn't really have a heart and centre and we felt it was a bit disjointed, we were in... More

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Pattinfamily, Owner at The Cottage in the Wood, responded to this review

Thank you for taking the time to post a review. The weather was not at it's best when you stayed with us and this always takes the edge of a break away from home. We do provide golf umbrellas for The Pinnacles guests to stroll over for breakfast and dinner for this very reason. We are sorry that you felt... More

Purton
Contributor
19 reviews 19 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We decided to treat ourselves to a weekend away. Upon arrival the staff were friendly and we checked into the Pinnacles - room 21 which is a beautiful spacious room, with stunning views and a very comfortable bed. Bathroom is spacious with shower over bath. A dog bed, bowl and biscuit was provided for our cocker spaniel - which was... More

Was this review helpful? Yes 1
Pattinfamily, Owner at The Cottage in the Wood, responded to this review

Hello and thank you for your constructive comments. We are delighted that you enjoyed your stay in The Pinnacles and that your dog did too! We were sorry to read that your continental breakfast was so sparse. This should not have happened and I will look into this and ensure it does not happen to other guests. We hope to... More

Macclesfield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

A return trip after a few years, and it did not disappoint. The food was excellent! The staff were very friendly and helpful and went out of their way to make our stay a lovely and memorable occasion, even helping us with local transport information to enable us to do a special walk we would otherwise not have been able... More

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Pattinfamily, Owner at The Cottage in the Wood, responded to this review

Thank you for your complimentary review. We are really glad that you enjoyed your special anniversary break. We are lucky enough to be surrounded by miles of footpaths that are an absolute joy to walk, especially at this time of year when the colours are so vibrant. It must have made it extra special to be able to appreciate the... More

Winchester, United Kingdom
Contributor
12 reviews 12 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights as a taster , to see if this place really was as good as we were told. YES it was. This place has welcome written all over it, from the moment we arrived, to the time we checked out. The food is absolutely amazing, and gourmet standard. It is not Posh , just a... More

Was this review helpful? Yes 2
Pattinfamily, Owner at The Cottage in the Wood, responded to this review

Thank you for your generous review. We are delighted that you have enjoyed your brief stay after the recommendations. Our ethos is to provide a friendly and genuine welcome, underpinned by professionalism from our whole team. It sounds as though you appreciated this approach and we look forward to you visiting us again, perhaps next time with a front facing... More

Altrincham, Cheshire
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A brief return stay as a late booking. We stayed in Room 1 in the main hotel - a compact but nonetheless well fitted-out room with all mod cons, both cosy and luxurious. Unfortunately I wasn't well enough to enjoy the delicious-looking breakfast but my husband tucked in with enthusiasm. I could at least enjoy the wonderful views! Sorry our... More

Was this review helpful? Yes 1
Pattinfamily, Owner at The Cottage in the Wood, responded to this review

Thank you so much for taking the time to review us. We are very pleased you enjoyed your stay but were sorry to hear that you did not get the chance to enjoy our full English breakfast this time. We look forward to seeing you both again in the near future and hope that you are feeling well again very... More

istanbul
Contributor
14 reviews 14 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Disappointed with this hotel. Was expecting much more. First impression poor reception,pokey and not very professional. Dining room decor not of a restaurant standard and the dining prices charged expensive. Decor poor and its best described as a breakfast room(you take your breakfast here) not a restaurant. Food was good but no more than that. I ordered gressingham duck which... More

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Pattinfamily, Owner at The Cottage in the Wood, responded to this review

We were sorry to read your review expressing the disappointment with your room and the hotel in general. We have taken on board your comments and brought this bedroom to the top of our refurbishment list which will be actioned towards the end of Autumn. The Beech Cottage is the oldest part of the hotel and pre-dates the main Georgian... More

Warlingham, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely hotel with magnificent views - unfortunately as the weather was so murky we couldn't see it! Our room was in the main building - smallish but perfectly equipped. The staff are friendly and helpful. The meals - well this is were it excels! Breakfast was was delicious and the evening meal was up to gourmet standards! A bit expensive... More

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Pattinfamily, Owner at The Cottage in the Wood, responded to this review

Thank you for your kind review. We are delighted that you enjoyed your stay with us and especially the food. It is such a shame the weather was murky during the dates you stayed...after such a lovely summer with very clear days, it was really disappointing. We hope that you will come back and be treated with better weather so... More

Northamptonshire, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We enjoyed a weekend break to celebrate a family occasion at this charming, family run country hotel. The service is warm and attentive. We noticed that a few other guests took the hotel at its word and felt able to wear hoodies and ripped jeans in the breakfast room - alongside older adults in more conservative leisure wear. Our dog... More

Was this review helpful? Yes 1
Pattinfamily, Owner at The Cottage in the Wood, responded to this review

Thank you for this review, I'm pleased to read you - and especially your Mother - enjoyed the special get together. Regarding dress, I would prefer guests to be at least "smart casual" as I'm a bit conservative in these things but I'm more concerned about behaviour rather than dress. We had a guest a while ago who asked to... More

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Additional Information about The Cottage in the Wood

Address: Holywell Road, Malvern Wells, Great Malvern WR14 4LG, England
Phone Number:
Location: United Kingdom > England > Worcestershire > Great Malvern > Malvern Wells
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Cottage in the Wood 3*
Number of rooms: 30
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Also Known As:
The Cottage In The Wood Hotel Malvern Wells
The Cottage In Wood
The Cottage In The Wood Great Malvern/Malvern Wells

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