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Bell House Hotel

Certificate of Excellence
47 High St, Sutton Benger, Chippenham SN15 4RH, England
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Best prices for: 1 room 1 guest
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Bell House Hotel
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Bell House Hotel
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65 reviews from our community

Traveler rating
    28
    13
    11
    6
    7
See reviews for
13
26
4
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Swindon, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We visited the Bell House to have a Sunday lunch as it was my birthday and had often driven past the pub. We arrived at 2.25pm and when I enquired if food was still being served, the barman informed us they only served food until 2.30. but said it was no problem for us to come on in. There were... More 

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Royal Wootton Bassett, United Kingdom
Contributor
16 reviews 16 reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As part of Clive and Tom's 2015 HEC survey - The Bell House Hotel at Sutton Benger - scored as follows: (For Clive and Tom's scoring process go to http://hameggandchipssurvey.yolasite.com) Got off to a poor start as we were kept waiting for half an hour for the food and there was nobody else in. Even the bar maid greeted us... More 

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Sandbach, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
114 helpful votes 114 helpful votes
1 of 5 stars Reviewed April 21, 2015

Hotel rooms are worn, broken glass window (covered with cardboard), large damp marks to walls, toilet stained, walls heavily marked, shower curtain rotten, kettle three years out of electrical test date and full of limescale, corridors are messy...just awful

Was this review helpful? Yes 2
Chris W, General Manager at Bell House Hotel, responded to this review

Dear Tony B Thank you very much for your comments my I firstly take this opportunity to offer my sincere apologies for the experience you had on your recent visit. Our comments have been discussed at length with my team. The room has now been redecorated the kettle has been removed and the shower curtain replaced with a shower screen.... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 24, 2014

The food and atmosphere at the Bell House Hotel is exquisite and a match for any good Cotswold hotel. The prices are more inline with a high quality pub than a first rate hotel. The staff are exceptionally friends and attentive and there is a first rate selection of Ales and wines. I wasn't surprised to find out the new... More 

Was this review helpful? Yes 1
Amsterdam
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 21, 2014 via mobile

We went for a typical british dinner together with our 3 yo daughter and Chris- the owner- welcomed us in such a lovely way!! He took the time to have a chat with us which we really appreciated, and the food was really delicious! Service was impeccable, really a place to recomend! Thanks Chris and to the next occasion! Ps.... More 

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Bath, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 6, 2014

We had our club Christmas dinner here. There were 16 of us dining and every single one of us were delighted with the food and service we received. The beef Wellington was AMAZING and a very generous portion. It came with plenty of vegetables, potatoes and gravy. The starters and desserts were equally as good. The landlord was a very... More 

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Leeds, United Kingdom
1 review
1 of 5 stars Reviewed December 4, 2014

This hotel is a dump Avoid at all costs The hotel needs to be condemned The room is cold and damp with filthy bed spread and sheets I tried to have a shower the next morning to find the water was clap cold

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Chris W, General Manager at Bell House Hotel, responded to this review

Dear John N of LEEDS Please accept my sincere apologies, your comments have been the matter of great discussion with members of my team. I was made aware of the hole in the wall the following day of your visit by one of our regular guests. Needless to say the room was taken out of service immediately and has already... More 

Worthing, United Kingdom
Top Contributor
51 reviews 51 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed December 2, 2014

We stayed for one night with my son & daughter-in-law so we could catch the train from Chippenham to the Christmas market in Bath. Ideal location & made to feel very welcome. Our son's room had been redecorated & was clean & welcoming, while our room in the old part of the hotel was not as pleasant. The staff were... More 

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Brighton
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 1, 2014

Stayed here (in the bedroom with the four-poster)! late November 2014. Lovely hotel. Would definitely recommend. The owner Chris and staff were very friendly and made us feel at home. We ate in the stylish restaurant on the first evening and were very impressed with the lovely surroundings and tasty food. Our breakfast next day, served in the bar set... More 

Was this review helpful? Yes 1
Barnstaple, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 17, 2014

WHAT CAN I SAY…. Thank you to Chris, Beth, Danielle, Celine, John and all the other staff for making me feel very welcome, it was a home from home, I stayed here for 7 months due to work and I was made to feel very welcome, nothing was too much effort. The hotel is in a lovely quiet location, the... More 

Was this review helpful? Yes 1
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