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Village Urban Resort Leeds North

3.5 of 5 186 Otley Road | Headingly, Headingley, Leeds LS16 5PR, England
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Village Urban Resort Leeds North
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Village Urban Resort Leeds North
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590 reviews from our community

Traveler rating
    110
    196
    154
    84
    46
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117
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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English first
  • All months
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  • Mar-May only
    (134)
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A TripAdvisor Member
1 of 5 stars NEW

I'm writing this review because I was so disgusted with the way my family and friends were made to wait over an hr for there food. This is unexceptable when the food you have only ordered is bar grub. And when the waiter was bringing the food it was wrong. It showed to me a lack of customer service. I... More 

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1 review
2 of 5 stars Reviewed 1 week ago NEW

I am writing this at 4:20am after the worst night sleep in a hotel room I have ever had. Room 121 is situated right above the swimming pool pump according to Ben the duty manager whom I called to my room. Ben suggested I move to a room on the next floor, but I did not want to pack or... More 

Was this review helpful? Yes
Helen T, Front Office Manager at Village Urban Resort Leeds North, responded to this review

Dear HowellChester, Thank you for taking the time to leave us feedback. It is disapointing to hear you didnt get a good nights sleep with us and I must offer you my sincere apologise. I have passed your comments onto our maintainance team to investigate where the noise is coming from. I have also spoken with our Head Chef regarding... More 

Gillingham, England, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

From the outside this hotel is really built up to look good, but the rooms are tired and in need of a refresh, if you want a hotel to lay your head and thats it then fine. The leisure facilities are good, food good, just the rooms need a revamp. Would recommend for a couple of days if your in... More 

Was this review helpful? Yes 1
Helen T, Front Office Manager at Village Urban Resort Leeds North, responded to this review

Dear Ryan A, Thank you for taking the time to leave us feedback following your recent visit to us. I am sorry to hear the rooms werent as you were expecting. We are currently looking at refurbishing our standard bedrooms. Our Upper Deck rooms were refurbished last year. Its great to hear you enjoyed our Leisure club and the food.... More 

NEWCASTLE
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked for an overnight stay with my friend to have a break from the children and a nice night away. The hotel its self seemed fine, check in was quick and the guy gave all the information needed. Had booked ourselves 2 deluxe pedicures in the spa. Spa was a nice size and had a nice atmosphere but when I... More 

Was this review helpful? Yes 1
Helen T, Front Office Manager at Village Urban Resort Leeds North, responded to this review

Dear Geordiegirl27, Thank you for taking the time to leave us a review following your recent stay with us. I must apologise for your experience in our Spa. I have forwarded you comments onto our Spa Manager to investigate and feed back to me. It is with great disapointment to learn you didnt get what you and your friend were... More 

Hull,England
Contributor
19 reviews 19 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

Rooms in the annex are quiet. The restaurant food is lovely and service is friendly and efficient. Breakfast is good. Leisure facilities are good. Bar service not so good. Waiting staff are very slow to clear and clean tables and there are lots of kids running around. This is a good place to come for family get togethers. Not so... More 

Was this review helpful? Yes
Helen T, Front Office Manager at Village Urban Resort Leeds North, responded to this review

Dear Mary p, Thank you for taking the time to leave us feedback. Its good to hear that on the whole you enjoyed your time with us. Your feedback has been passed to the relevant managers to praise staff or address the issues you have raised in our Pub. We hope our younger guests havent put you off and that... More 

Newcastle-upon-Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Me and a friend came here for her 30th for a spa weekend - it was lovely. It was very reasonably priced and we upgraded to an Upper Deck room for just £20 which was a steal. The Upper Deck room was lovely and spacious and the bed was so comfy! It also included some Starbucks coffee and other little... More 

Was this review helpful? Yes 1
Helen T, Front Office Manager at Village Urban Resort Leeds North, responded to this review

Dear lacy2392, Thank you for taking the time to leave us such a lovely review. Its great to hear you had such a good time with us. Your feedback has been passed onto the relevent departments to be shared with the staff. We really do hope we can welcome you back to Village Leeds North again very soon. Kind Regards... More 

Northallerton, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

on Jan 29th and 30th it was my 6oth birthday and my mums 80th ..we were both very disappointed with the service . the room was cold .no one helped my mum at all , the pedicure and manicure deluxe a total waste of money .never had such a poor one . although the spa staff were very friendly ....... More 

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Helen T, Front Office Manager at Village Urban Resort Leeds North, responded to this review

Dear 556Susan26, Thank you for taking the time to leave us feedback following your recent stay with us. It is disapointing to hear that you didnt enjoy your time with us. I have passed you comments on to our Head Chef, Restaurant Manager and Spa Manager to investigate and re train the team where necessary. I would be very greatful... More 

Telford, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We first stayed in this hotel 17 years ago as our first weekend 'break without the children'. We enjoyed it so much that we took the children with us shortly afterwards. We have stayed in a number of Village Resorts in the intervening years but this was the first time we had returned to Leeds. Our son is now living... More 

Was this review helpful? Yes
Helen T, Front Office Manager at Village Urban Resort Leeds North, responded to this review

Dear holidayplanner920, Thank you for taking the time to write us a good review. Its lovely to hear that you have returned to us after so long and have used other Villages. We are ideally situated for the Dales and many other areas in Yorkshire. Hopefully now with your son living close by we will see a little more of... More 

Bath
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay here regularly when visiting family in Leeds who live very close to the place. Hotel sits in lovely grounds, lots of parking, decent size rooms, good beds and bedding, everything in the bathrooms works and all very clean. All facilities in the rooms. Great self service breakfast in refurbished surroundings, children and dogs welcome. We have both. Can't... More 

Was this review helpful? Yes
Helen T, Front Office Manager at Village Urban Resort Leeds North, responded to this review

Dear AnnetteBath, Thank you for taking the time to leave us such a lovely review following your recent stay with us. I am delighted to hear you really enjoyed your time with us and were able to bring along your 4 legged friend, we are dog friendly and love to welcome all kind of guest!! We really do hope you... More 

Leeds, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

After a lot of research to plan the perfect anniversary I decided to book at the village spa club in Headingley. I put a lot of organization in this Day as we have two little kids, so babysitting was arranged , everything I thought was sorted to have a special day, a magic day as we don't have a lot... More 

Was this review helpful? Yes 1
Helen T, Front Office Manager at Village Urban Resort Leeds North, responded to this review

Dear Mangad77, Thank you for taking the time to leave us feedback regarding your recent stay with us. It is very disapointing to hear that we didnt meet your expectations and you left unhappy. I must offer my sincere apologise for this. I have passed your comments onto our Spa Manager who will review and address the issues with her... More 

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Additional Information about Village Urban Resort Leeds North

Address: 186 Otley Road | Headingly, Headingley, Leeds LS16 5PR, England
Location: United Kingdom > England > Yorkshire > West Yorkshire > Leeds > Headingley
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Village Urban Resort Leeds North 3.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Village Hotel And Leisure Club Leeds North
Village Hotel And Leisure Leeds
Village Urban Resort Leeds North Headingley

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