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Arden Hotel & Leisure Club

Hotel website
Coventry Road, Bickenhill, Solihull B92 0EH, England
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Arden Hotel & Leisure Club
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Arden Hotel & Leisure Club
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686 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (686)
  • Mar-May only
    (223)
  • Jun-Aug only
    (156)
  • Sep-Nov only
    (179)
  • Dec-Feb only
    (128)
All months
Level Contributor
85 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel can clearly do with a refurbishment as the areas I saw (bedroom, common areas, breakfast room) looked late 1990's but that shouldn't put you off. A very comfortable room which benefitted with very effective AC on one of the hottest days of the year, good bed and the room was surprisingly quiet given the hotel's proximity to a... More 

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Stroud, United Kingdom
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Almost impossible to find a space to park as the (large) car parks were all full - I had to park on the grass. Good location very near Birmingham airport - next to the A45 so there is traffic noise - I requested a quiet room so they put me at the back which was worth the hike. Room was... More 

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Birmingham
Level Contributor
120 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 231 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Having stayed here before, we knew what to expect in terms of rooms, facilities etc., which are basic but adequate. The main attraction of the hotel is its proximity to The Genting Arena, and we'd booked for a night following a show at the arena itself. Trying to find somewhere to park was an absolute nightmare. Cars were parked everywhere;... More 

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Newark-on-Trent, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Leaving from Birmingham early morning we decided to stay at the Arden Hotel for the evening and leave the car.. What a pleasant stay. Reception staff were great ...smiling when I could not remember my own car number !!! Hotel room spacious and attractive. In the restaurant again the staff were really welcoming, pleasant and helpful. Three course dinner at... More 

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Santa Rosa, California
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was clean, though on the dated side. The personnel were very pleasant and helpful. We stayed there as we went to a concert at Genting Arena. The breakfast offering was ok. Do not ask for marguerite as the bar staff has no idea of what it is. They were kind enough to refund the cost without even asking... More 

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Hereford, United Kingdom
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here before we flew out of Birmingham Airport. Areas of the hotel are showing there age, but overall a pleasant stay, good food, comfortable rooms and full use of the pool, gym and sauna rooms. Short walk to the mono rail or taxi if you prefer. Will certainly stay here again if we fly from the airport

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Bristol, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here as we were visiting the NEC which was 10 mins walk which was great also 10 mins to the train station . On entering the hotel we not welcomed with a smile , it took a few mins to find us on computer , were early so had a coffee in the bar which was painfully slow... More 

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MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Noel C, Thank you for your review. I appreciate your comments with regards to the décor in the hotel, we have worked on improving this in most of our public areas and had 50% of our bedrooms refurbished in 2014, this programme is now on-going and we will continue to work on this as areas need improvement in 2015... More 

monmouthshire
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here to go to Genting Arena.Very clean and comfortable rooms and public areas with extremely pleasant and helpful staff. Breakfast was average but better than a lot of hotels we have stayed in. The spa facilities were excellent with good steam room and sauna but a little disappointed with the jacuzzi as it wasn't powerful enough. Will stay there... More 

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MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear kim n, I am really pleased you had a great stay with us at Arden Hotel. I look forward to welcoming you back to us again for the next event at Genting Arena. Kind regards, Michael Simpson More 

Bristol, England, United Kingdom
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here last night,and had to write this-it was that good! Staff were very friendly and helpful,room spotless and comfortable.Had a swim in the lovely pool,a delicious spot of lunch,then walked to the arena to see Take That-amazing show,and we were back in the hotel bar before some had managed to leave the car park! Wonderful breakfast as well,will certainly... More 

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MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Trudy S, Thank you for such a lovely review! I am pleased you had a great time with us, and were happy with the service experience. I look forward to welcoming you back to us again in the near future. Regards, Michael Simpson More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

On check in, we turned up to our room to find it had not been made up. Dirty cups, dirty beds etc. We were moved to another room. This room was smaller than the first, was exceptionally hot due to a radiator that would not turn off, and had a broken toilet flush, making a continuous noise. We were eventually... More 

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MichaelDSimpson, General Manager at Arden Hotel & Leisure Club, responded to this review

Dear Mingles01, Thank you for your review. I have to say your experience has distressed me, and I will ensure the issues you have highlighted in this review, are brought to the attention of my management team with them focusing on delivering a better performance in each of these areas in the future. I hope you give us an opportunity... More 

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