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All 1 Bickenhill hotels

Arden Hotel Birmingham NEC / Airport

3.0 of 5 Hotel   |   Coventry Road, Bickenhill, Solihull B92 0EH, England
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Arden Hotel Birmingham NEC / Airport
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Ranked #1 of 1 Hotels in Bickenhill
A recent review
5 of 5 stars reviewed 2 days ago
Crawley_boy Crawley, United Kingdom
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476 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Crawley, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for business recently and was ideally located as was working from the NEC and found it very good indeed. Was considerably cheaper than a Premier Inn, which is good because i detest Premier Inns. Room was very clean and comfortable, parking free, staff were very friendly, breakfast was good and use of a nice pool/spa and a basic... More

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High Wycombe, United Kingdom
Contributor
17 reviews 17 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here on a Saturday night when attending a 2-day meeting. The hotel was as expected for the price (though I discovered there was a huge variation in how much we'd each paid for the same sort of room). Hotel facilities were quite basic, but clean, and the rooms a good size. Reception staff were rather brusque and unfriendly. But... More

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HELSTON CORNWALL,
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stopped here over night on a company conferance. Bravo to all the reception team on getting two coach loads into there rooms quickly and without any hassels. Reception looked very bright and very clean. The room i was in had two single beds in and over looked the main room. I personnally didnt and couldnt hear the main road. The... More

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Reading, UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the Arden Hotel on 24/9/14. The location was excellent for the NEC which I daresay was walkable, but a taxi only cost a fiver. The room was clean, quiet and comfortable, though the bathroom could do with a bit of a face lift. Parking was free and the breakfast was good. It was remarkable value for money,... More

Review collected in partnership with Galahotels.com

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Norwich, United Kingdom
Top Contributor
100 reviews 100 reviews
82 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here just the one night to attend a seminar. The staff were just ordinary British people but the point is they made an effort. As a result they were faultless in their politeness and helpful attitude - much appreciated! The standard of the room was very good for the price paid and the food choices were also quite... More

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Plymouth
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Arden 18 months ago and returned for a 1 night stay and leave our Car whilist on holiday. Didn't use my Sat/Nav as Knew where I was going that was until leaving at junctoin 6 South and finding Coventry road closed and diversions in place and from there it all when wrong. First got lost,then used my... More

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Shrewsbury, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We have never had such terrible service while staying in a hotel.some staff were very unfriendly..No customer service at all.The management don't want to know if you have any problems.We would never stay at this hotel again.Which is a shame because the location is great and the food was nice.

Was this review helpful? Yes 4
Lostwithiel, United Kingdom
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Had a very pleasant stay here on two occasions (before and after a holiday involving flights from Birmingham airport) Good things about the hotel included large rooms, comfy beds, proximity to the airport, friendly staff and access to a bar, restaurant and leisure club. Also the towels I'm the room were large and plentiful and most importantly it was quiet... More

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Michael S, General Manager at Arden Hotel Birmingham NEC / Airport, responded to this review

Dear CAStead, Thank you for taking the time to review us. I am pleased to see that generally you enjoyed your stay with us. I will make sure your comments and feedback are passed to my housekeeping manager and we do constantly review our accommodation offering. All our guests are given a welcome pack on arrival that has a note... More

King's Lynn, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed one night. Had to request a room change as first room (148), smelled badly of smoke. Was informed there are smoking rooms - is this even legal? Reception staff reasonable. The whole hotel seems to need a refurb. Roadworks and access/exit to hotel a bit of a problem but this isn't really the hotels fault. I will not be... More

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Michael S, General Manager at Arden Hotel Birmingham NEC / Airport, responded to this review

Dear Georgina625, Thank you for taking the opportunity to review the Arden Hotel, Solihull. I am sorry that we didn't meet your expectations during your stay with us. I can confirm that smoking rooms are legal in hotels in the UK, you will find them in many of our competitor hotels too. To minimise the impact of the smoking rooms... More

under the toadstool
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here prior to long flight the next day, check in was swift and we each received a bag of complimentary toiletries and went to our room, clean functional bed was comfy and they provided extra pillows ...would have brought pillows home if I could have! We usually check in to a hotel and go off and find a pub... More

Was this review helpful? Yes 2
Michael S, General Manager at Arden Hotel Birmingham NEC / Airport, responded to this review

Dear Cheekyfairy, Thank you for your lovely review. I am pleased you enjoyed your stay with us, it sounds like we met your needs and expectations. I look forward to welcoming you back to us again in the near future. Kind regards, Michael Simpson More

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Additional Information about Arden Hotel Birmingham NEC / Airport

Address: Coventry Road, Bickenhill, Solihull B92 0EH, England
Location: United Kingdom > England > West Midlands > Solihull > Bickenhill
Price Range (Based on Average Rates): $
Hotel Class:3 star — Arden Hotel Birmingham NEC / Airport 3*
Number of rooms: 216
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Also Known As:
Arden Hotel And Leisure
Arden Hotel Birmingham NEC / Airport Bickenhill, UK - Solihull

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