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All 1 Bickenhill hotels

Arden Hotel Birmingham NEC / Airport

3.0 of 5 Hotel   |   Coventry Road, Bickenhill, Solihull B92 0EH, England
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Ranked #1 of 1 Hotels in Bickenhill
A recent review
3 of 5 stars reviewed 1 week ago
CAStead Lostwithiel, United Kingdom
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470 reviews from our community

Traveler rating
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    166
    129
    50
    22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Shrewsbury, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

We have never had such terrible service while staying in a hotel.some staff were very unfriendly..No customer service at all.The management don't want to know if you have any problems.We would never stay at this hotel again.Which is a shame because the location is great and the food was nice.

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Lostwithiel, United Kingdom
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

Had a very pleasant stay here on two occasions (before and after a holiday involving flights from Birmingham airport) Good things about the hotel included large rooms, comfy beds, proximity to the airport, friendly staff and access to a bar, restaurant and leisure club. Also the towels I'm the room were large and plentiful and most importantly it was quiet... More

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King's Lynn, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed one night. Had to request a room change as first room (148), smelled badly of smoke. Was informed there are smoking rooms - is this even legal? Reception staff reasonable. The whole hotel seems to need a refurb. Roadworks and access/exit to hotel a bit of a problem but this isn't really the hotels fault. I will not be... More

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under the toadstool
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here prior to long flight the next day, check in was swift and we each received a bag of complimentary toiletries and went to our room, clean functional bed was comfy and they provided extra pillows ...would have brought pillows home if I could have! We usually check in to a hotel and go off and find a pub... More

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Yateley
Contributor
12 reviews 12 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel, was a bit difficult to get to, due to the road works, however was very comfortable. The hallway carpets really need replacing. My room was very comfortable and clean, but the tiles in the bathroom were quite marked and the grout quite black in places. The extractor fan was clogged with dirt. The swimming pool, sauna, steam room... More

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Salisbury
1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

We arrived and checked in. We went to out room which was still dirty from the previous occupants, even the toilet was still filling so clearly someone had just been in there. We for upgraded to a champagne room. This was very basic, the shower had no power and the spare pillows were dirty. I would not stay in this... More

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

We stayed at this hotel as a couple, as my husband was attending a course held at this hotel. We were supposed to stay again for another course but decided to book a better hotel. The rooms were not badly decorated but the older rooms we saw were quite bad. For some reason we received our toiletries packs at reception... More

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Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 11, 2014

On 2nd August we celebrated our wedding at this beautiful hotel. Richard Billingham was our wedding co-ordinator and he really couldn't have done more for us both in the 2 years leading up to our big day and to ensure everything ran smoothly on the day! The service from all the team was second to none and they all helped... More

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Caleta de Fuste, Spain
1 review
5 of 5 stars Reviewed August 9, 2014

Richard Billingham the hotels Wedding Co-ordinator organised everything for us, great food, excellent service and on the day liaising with the registrars so we didn't have to worry about a thing. We had an amazing day in December 2011 and since then have returned to the hotel on many occasion to stay both for business and leisure. The Arden Hotel... More

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Ipswich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 8, 2014 via mobile

One night stay while visiting NEC. Very happy with the experience. It's a big busy place with a big turnover of guests but there were plenty of cheerful,helpful staff around and there was no hanging around for service. A little jaded in places but excellent value. Really good evening meal in restaurant. Breakfast not quite as good( but we were... More

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Additional Information about Arden Hotel Birmingham NEC / Airport

Address: Coventry Road, Bickenhill, Solihull B92 0EH, England
Location: United Kingdom > England > West Midlands > Solihull > Bickenhill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Arden Hotel Birmingham NEC / Airport 3*
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Also Known As:
Arden Hotel And Leisure
Arden Hotel Birmingham NEC / Airport Bickenhill, UK - Solihull

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