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All 1 East Horsley hotels »

Horsley Park

3.0 of 5
Ockham Road South, East Horsley KT24 6DU, England
Hotel amenities
Horsley Park
Ranked #1 of 1 hotels in East Horsley
3.5 of 5 stars 137 Reviews
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137 reviews from our community

What travelers say about this hotel
  • De Vere(9)
  • Swimming pool(7)
  • Free tea(6)
  • Indian restaurant(3)
  • Other guest(3)
  • Very good(3)
Traveler rating
    19
    41
    42
    20
    15
Only show reviews for Family (15) | Couples (86) | Business (19)
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 28, 2012 NEW via mobile

Lovely buildings and grounds, shame about the service, i found the room dirty the loo was not clean the sink had a scum on it only 1 towel for 2 ! The carpet was dusty as was all the areas. Wood lice and ants in the tea tray and, also stained linen. We waited so long in reception to check... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 28, 2012 NEW

Stayed here for 6 nights on business mid May 2012. It took several attempts to find the turning for the hotel in the dark. To check-in you have to go to 'the management centre' - very poor signage again as the complex is huge and very difficult to find late at night in torrential rain. Then told my bedroom was... More

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midlands
1 review
5 of 5 stars Reviewed May 25, 2012 NEW

After reading some of the reviews on here i was slightly worried about my stay with Horsley Park however on arrival this was quickly changed. The grounds surrounding this building were incredible! Admittidly we had a bit of trouble trying to find the reception and went to the castle which was also incredible! Once we arrived we were greeted by... More

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France
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 18, 2012
1
person found this review helpful

Horsley Park is a beautiful setting for a wedding and the staff were very helpful but the bedroom at £95 was sad. The bottom sheet had stains as did the carpet and the bin lid in the bath room. The room did not feel clean. The bath had the enamel chipped of in several places and the paint was peeling... More

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6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 11, 2012
1
person found this review helpful

My husband and I recently stayed here when attending a wedding. Overall, our first impressions were good: the decor was inviting and there was ample parking. Check in was swift. However, our initial impression was soon tarnished by a number of things: Firstly, there was a hole (yes, a hole) on the door of the bathroom in the room. Don't... More

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Reading, United Kingdom
Senior Contributor
35 reviews 35 reviews
Reviews in 24 cities Reviews in 24 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 9, 2012

Stayed here on business and after seeing the set up was very excited. The grounds are gorgeous, it's just a shame the rooms are SO dated. The rest of the hotel is great and the staff were v helpful. The bathrooms were gross and felt slightly dirty. I also had no curtain for the morning! It's fine but could be... More

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Michael Micallef, General Manager at Horsley Park, responded to this review
May 11, 2012

Dear Portugal611 Many thanks for your review and great overall comments. Apologies if the rooms were not as you expected, you will note from recent responses that we are about to embark on a significant upgrade to our bedrooms, that will certainly lift their decor. Regards, More

Exeter
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 3, 2012
1
person found this review helpful

Stayed here as As a stop gap to Redhill from the west country. Venue was good, rooms well decorated and clean. It is a massive place so you may have to walk a lot to get to your room. Facilities are good, gym swimming pool, pool table, restaurant and bar meals (a bit limited). The hotel itself is hard to... More

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Michael Micallef, General Manager at Horsley Park, responded to this review
May 7, 2012

Dear Chafchi Many thanks for your recent review - delighted you had a great time. Regards More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 3, 2012
2
people found this review helpful

Stayed for the weekend due to attending a local wedding. When booking, please note that your bedroom will be in the main building, not the beautiful old Horsely Towers which is at the end of the carpark and used for private functions. Also bear in mind this is a management training centre - conference rooms all over the place, and... More

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Michael Micallef, General Manager at Horsley Park, responded to this review
May 7, 2012

Dear travellerocity Many thanks for your fantastic (& balanced) review - look forward to seeing you again at Horsley Park. Regards More

Bedford, United Kingdom
Top Contributor
101 reviews 101 reviews
Reviews in 50 cities Reviews in 50 cities
172 helpful votes 172 helpful votes
3 of 5 stars Reviewed May 2, 2012
1
person found this review helpful

We stayed here last weekend for 3 nights, the hotel is set in the most beautiful surroundings, with plenty of free parking, and security barriers to get in and out, so you feel very secure. The welcome we received from Kelly was fantastic, we asked for a quite room. We were given no 33, but unfortunatly it was right over... More

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Michael Micallef, General Manager at Horsley Park, responded to this review
May 7, 2012

Dear Jacandhow Thank you for your recent posting. I am sorry that the bedrooms did not match your expectation but as you say, there are upgrade options available to larger bedrooms, perhaps more suited to leisure guests staying as a couple. Kind regards, More

cumbria
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 30, 2012

This place really sells itself well but it fails to deliver. Admittedly we got a good price on our one night stay but we had expected much more. The grounds are wonderful but inside, the hotel has no soul. The reception staff (and we saw at least 4) ranged from nice-but-clueless to downright-rude. The room was tiny and noisy -... More

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Michael Micallef, General Manager at Horsley Park, responded to this review
May 3, 2012

Dear nellydeancumbria Thank you for your recent review - please accept my apologies that you stay did not live up to your expectations. Whilst we are indeed a corporate training centre I would hope we do offer excellent service & value for leisure weekend breaks if visiting the Guildford area. Your comments regarding our pool & gym are unusual but... More

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Additional Information about Horsley Park

  • Horsley Park Surrey
  • Horsley Park Hotel Surrey
Address: Ockham Road South, East Horsley KT24 6DU, England
Price Range: PLN: $

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Horsley Park
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