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De Vere Venues Horsley Park

Ockham Road South, East Horsley KT24 6DU, England
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1 room 1 guest
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De Vere Venues Horsley Park
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666 Reviews from our TripAdvisor Community

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Traveler rating
    143
    225
    168
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

Satisfactory for the price I paid, but disappointed overall. The hotel exterior view as advertised is not what we saw. No covered walkway to the entrance (and it was raining). Parking adequate. Restaurant menu very limited; I wished I'd chosen to eat in the bar, as their food was freshly cooked and with a wider range. More suited to a... More 

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Ashington, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed here now for both business and pleasure a few times. You can get some really good rates booking in advance. The hotel is really 2 totally separate entities put together! On the one side you have the Towers, the original buildings, stay here for pleasure.... The building will have no staff and the bars won't be available.... More 

Was this review helpful? Yes 1
London ,England
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed at horsley park in July.we booked direct with Deveres and quickly found its a hotel of two locations. We booked to stay here because of the historic venue.horsley towers is the original stately home. Horsley park is a 70s bolt on hotel built in it's grounds. It's not very nice . after a quick talk with reception. We... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I booked the superior double room for a weekend with my girlfriend and the room was very poor to say the least. Extremely basic and tired looking, there were markings on the wall and the bathroom was not very clean. The grounds are lovely and the communal areas of the hotel are good but the rooms are such a let... More 

Was this review helpful? Yes 1

Travelers are raving about these East Horsley hotels

Norwich, United Kingdom
Level Contributor
41 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booking a week before we got a great room rate, rooms are a little compact, bed very comfortable, everywhere clean and tidy, friendly helpful staff. Free tea and coffee in the lounge area close to leisure facility. Breakfast seems overpriced so we take our own fruit and cereals and eat that in our room. This is the second time we've... More 

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The initial room didn't have much light and when I told the staff, I was upgraded which I was grateful for. I think it's great value, we booked early so the prices were lower. Being in the tower was a lovely experience, there were no lifts and we were on the second floor, but after we brought our suitcases up... More 

Was this review helpful? Yes 1
MG_Micallef, Manager at De Vere Venues Horsley Park, responded to this review

Dear Stellar007, Thank you for taking time to write review of Horsley Park. I am pleased to read that overall you enjoyed your stay with us. We look forward to welcoming you back to Horsley Park. Kind Regards More 

Nottingham, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here overnight with my son on a trip to nearby Thorpe Park. Given the price we'd made many jokes on the way, suggesting we would end up camping in a barn or under the stars. The staff were excellent and attentive, the accomodation clean and spacious, and the breakfast was great. It's a conference hotel, the walls were... More 

Was this review helpful? Yes 1
MG_Micallef, Manager at De Vere Venues Horsley Park, responded to this review

Dear Richard, Thank you for taking time to write review of Horsley Park. I am pleased to read your comments and glad that we were able to offer value for money. We look forward to welcoming you back to Horsley Park. Kind Regards More 

London, United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Am a repeat visitor to Horsley Park as it provides a comfortable environment with economy. The rooms are comfortable and clean, if a little characterless. Rooms in the tower are more individual but also more variable in comfort. Staff are friendly and helpful in the main and the grounds and facilities are very pleasant. The definite downside is the catering... More 

Was this review helpful? Yes 1
MG_Micallef, Manager at De Vere Venues Horsley Park, responded to this review

Dear Alistair, Thank you for your recent review. I am disappointed to read that you found the catering staff unhelpful. What you have experienced is inexcusable. I have spoken to the restaurant manager to ensure that the shortfalls you encountered do not recur in the future and that our normal standard in quality and service is excellent. Kind regards More 

Leics
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped over for one night and it was a lovely place. The rooms are a little dated and I think they could do with a update but they were very clean. The staff were very friendly and the food in the bar was exceptional we ate in their rather than the restaurant.

Was this review helpful? Yes 1
MG_Micallef, Manager at De Vere Venues Horsley Park, responded to this review

Dear Claire20Leics, Thank you for taking time to write review of Horsley Park. I am delighted to read your comments and I will pass it on to the team. We look forward to welcoming you back to Horsley Park. Kind Regards More 

Hailsham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Well if your first impression of a hotel is made by people queuing up at reception waiting to complain...your expectations aren't high... The ovens aren't working & no one tells you beforehand (giving you the opportunity to change your booking) so expect cold congealed food, a BBQ meal every night that's well below standard and a breakfast covered in grease.... More 

Was this review helpful? Yes 2
MG_Micallef, Manager at De Vere Venues Horsley Park, responded to this review

Dear RiaPaddy, Thank you for taking the time to write a review, I was disappointed to read your comments and I can only apologise that we did not meet all your expectations during your stay with us in particular with restaurant standards. We ultimately want all our guests to leave the venue with a lasting good impression, and where issues... More 

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