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Good Night Inns Cross Keys Hotel

Certificate of Excellence
Middlesbrough Road | Upsall - Guisborough, Guisborough TS14 6RW, England
Hotel amenities
Good Night Inns Cross Keys Hotel
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Ranked #2 of 2 Hotels in Guisborough
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 weeks ago
Francesandclive New Zealand
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126 Reviews from our TripAdvisor Community

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Traveler rating
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    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (126)
  • Mar-May only
    (33)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (27)
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New Zealand
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Tired and needs an update. Hard bed. Room hot, if windows open to let in breeze too much road noise as on busy road. Shower weak, towels thin and toiletries consisted of 2 hand soap dispensers. Did have a meal with family in the restaurant which was good.

Review collected in partnership with Good Night Inns

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Leeds, England
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night recently, it was very clean & comfortable & very reasonably priced both for the room & the food, the staff were very pleasant, we had a family get together & no problems with serving eleven people at the same time without too much waiting. The only problem was the traffic noise in the front bedrooms,... More 

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Ilminster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We arrived after a 6 hour journey from Somerset and we rang the bell on reception - we had to ring 4 times before someone came. She was then very rude and snapped that our rooms weren't ready and that we couldn't check in until 2 (this was standard but she didn't need to be rude) and then said "that's... More 

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2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We had a good night stay here as we visited Whitby and the coast. The room was very good value as a family room. We had a lovely evening meal and great breakfast! We were made to feel very welcome and the staff were very friendly - thank you!

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middle east
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A great place for lunch, pleasant decor inside, and on a warm day, seating outside. Staff were friendly and ready to take our order. Because it was lunch, my friend and I had a simple meal, fish and chips and the summer chicken. Both were good, no complaints, good standard but nothing special. The service was pretty poor. It wasn't... More 

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Lytham
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Been coming here since 2010 (it was 'anther brand' then) Chef and Brewer restaurant food excellent as always. Rooms as you would expect, and far better value for money with option of reduction in price or free breakfast if you join 'the club'. Manageress and staff lovely.

Review collected in partnership with Good Night Inns

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Torbay
1 review
3 of 5 stars Reviewed 4 weeks ago

Staff were very good and the restaurant but continental breakfast was below average journey - however the shower was pathetic you had to run around to get wet, the hot water was intermittent, there are no plug sockets by the bed and only 2 sachets of coffee in the room and no decaf. we didn't have a hand towel in... More 

Review collected in partnership with Good Night Inns

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Cheadle, United Kingdom
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for one night, staff friendly room was a good size with comfortable bed and a working area. There was a kettle with tea and coffee ( but no decaf), on the less positive side the TV was surprisingly small and the soap dispenser was 'naff'. Ate in the restaurant at night where a colleague was able to order off... More 

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Northampton, United Kingdom
1 review
5 of 5 stars Reviewed 5 weeks ago

We stayed 2 nights and were really happy with the hotel. The room was so clean and quiet . The staff were friendly and welcoming and the food was fantastic. Really nice décor all round . Great value. Hope to stay there again .

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sudbury, suffolk, uk
Level Contributor
48 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 20, 2015

Stayed in room 14 for one night in June, really impressed with the comfort and cleanliness of the room which had towels, tea making equipment and a hairdryer. The soap dispenser in the bathroom was a bit naff though and it would have been good see to complimentary bottles left out .Much better than other chains I have used. The... More 

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