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Good Night Inns Cross Keys Hotel

Certificate of Excellence
Middlesbrough Road | Upsall - Guisborough, Guisborough TS14 6RW, England
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Good Night Inns Cross Keys Hotel
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Ranked #2 of 2 Hotels in Guisborough
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
lindylou80 Aberdeen, United Kingdom
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107 reviews from our community

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    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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    (26)
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Aberdeen, United Kingdom
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I had a one night stay as we were atending a family funeral. The room was clean but basic as expected. We had a room on the lower floor, right at the end . The traffic noise was no problem at night but a different story in the morning. Constant traffic noise from 7am! We had a... More 

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Senior Contributor
42 reviews 42 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Came here with my partner and his family. Everyone ordered the mixed roast which they loved, we ordered one child's meal which was a very fair portion and I had the vegetarian nut wellington. I have had some very poor veggie options before but I was very pleasantly surprised with this one, it was very fresh and tasty. The veggie... More 

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Rakkestad, Norway
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel, good placement in the country side (however some noise from nearby road at daytime). We had a room at the back, that was very quiet and nice. However, a bit too easy to hear the neighbor in the next room... Spacious rooms, well furnished. OK bathroom. The hotel and rooms are old, but working as expected. Friendly staff,... More 

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Spirit P, Guest Relations Manager at Good Night Inns Cross Keys Hotel, responded to this review

Dear bjorngl Thank you for providing us with your review. I can confirm that I have passed on your kind comments to the management team and to the Area Manager of the Cross Roads Hotel who would like to thank you for your positive feedback. We hope to see you soon at the Cross Roads Hotel. Kind regards, Guest Services More 

Nottingham, United Kingdom
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here when visiting family in the area. The accommodation was clean and the bed comfortable. We were in a room at the front which was quiet, we were not disturbed by traffic noise at all. The staff were friendly and helpful, although you do have to wait for someone to come through from the pub to the reception. Have... More 

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Spirit P, Guest Relations Manager at Good Night Inns Cross Keys Hotel, responded to this review

Dear benson88 I would like to thank you for taking the time to contact us. We truly appreciate your kind words. I can assure you that your comments have been passed to the Pub Team and the Business Development Manager for the pub who also thank you for your comments. We do hope you enjoy your next experience with the... More 

Northamptonshire, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 13, 2015

On arrival had to wait about 20 minutes for somebody to come to reception, one person was trying to serve in the bar and man reception. Overall the room was very good, large comfortable bed good bathroom all very clean. The only downside was the noise from the main road next to the hotel, try and get a room on... More 

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middlesbrough
Contributor
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 24, 2015

We normally go to the fox and hounds for Sunday lunch when we are out and about and always pass the Cross Keys,we noticed that it had had a makeover so decided to try it and so glad we did ,i had the lamb Sunday roast with all the trimmings and wonderful yorkshire puddings,husband and daughter also enjoyed their food... More 

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Spirit P, Guest Relations Manager at Good Night Inns Cross Keys Hotel, responded to this review

Dear coral51 Thank you for providing us with your review. I can confirm that I have passed on your kind comments to the management team and to the Area Manager of the Cross Keys who would like to thank you for your positive feedback. We hope to see you soon at the Cross Keys. Kind regards, Guest Services More 

england
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 20, 2015 via mobile

Popped into the cross keys for lunch today haven't been for a while do thought I'd give it a try, It has had a bit if a makeover since I last visited and it's vastly improved in appearance it's bright and clean. The food was top draw,the specials were all game and I opted for pheasant bubble and squeak and... More 

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King's Lynn, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 20, 2015

An quaint hotel/restaurant with bags of charm and character. Only booked in for the one night to meet with friends for a meal and a catchup! The room was a nice size with an enormous bed, the on suite was clean and adequate. I was a little disappointed that the tea and coffee was limited to just 2 tea bags... More 

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2 reviews
4 of 5 stars Reviewed February 8, 2015

I stayed here with my partner for 1 night in order to close to my favourite restaurant for a birthday meal. Got a rate of 49 pounds room only from booking.com which was the cheapest hotel in the area so wasn't expecting much. However on arrival we were pleasantly surprised by the size and quality of the room. Gigantic comfy... More 

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Spirit P, Guest Relations Manager at Good Night Inns Cross Keys Hotel, responded to this review

Dear Tara A Thank you for providing us with your review. I can confirm that I have passed on your kind comments to the management team and to the Area Manager of the Cross Roads Hotel who would like to thank you for your positive feedback. We hope to see you soon at the Cross Roads Hotel. Kind regards, Guest... More 

Cambridge, United Kingdom
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 25, 2015

I always say that the sign of a good hotel is the quality of the beds and the deliciousness of the breakfast. Certainly, it scores well on both - lovely beds in our family room and the breakfast was a cooked-to-order full English affair which was beautifully cooked and plenty of Continental breakfast items available. Sets you up rather well... More 

Was this review helpful? Yes
Spirit P, Guest Relations Manager at Good Night Inns Cross Keys Hotel, responded to this review

Dear PaulRowleyUK Thank you for providing us with your review. I can confirm that I have passed on your kind comments to the management team and to the Area Manager of the Cross Keys who would like to thank you for your positive feedback. We hope to see you soon at the Cross Keys. Kind regards, Guest Services More 

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