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All 2 Guisborough hotels

Good Night Inns Cross Keys Hotel

3.0 of 5 Hotel   |   Middlesbrough Road | Upsall - Guisborough, Guisborough TS14 6RW, England
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Good Night Inns Cross Keys Hotel
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Ranked #2 of 2 Hotels in Guisborough
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
coral51 middlesbrough
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102 reviews from our community

Traveler rating
    38
    34
    20
    7
    3
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22
34
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24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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middlesbrough
Contributor
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We normally go to the fox and hounds for Sunday lunch when we are out and about and always pass the Cross Keys,we noticed that it had had a makeover so decided to try it and so glad we did ,i had the lamb Sunday roast with all the trimmings and wonderful yorkshire puddings,husband and daughter also enjoyed their food... More 

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Spirit P, Guest Relations Manager at Good Night Inns Cross Keys Hotel, responded to this review

Dear coral51 Thank you for providing us with your review. I can confirm that I have passed on your kind comments to the management team and to the Area Manager of the Cross Keys who would like to thank you for your positive feedback. We hope to see you soon at the Cross Keys. Kind regards, Guest Services More 

england
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Popped into the cross keys for lunch today haven't been for a while do thought I'd give it a try, It has had a bit if a makeover since I last visited and it's vastly improved in appearance it's bright and clean. The food was top draw,the specials were all game and I opted for pheasant bubble and squeak and... More 

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King's Lynn, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

An quaint hotel/restaurant with bags of charm and character. Only booked in for the one night to meet with friends for a meal and a catchup! The room was a nice size with an enormous bed, the on suite was clean and adequate. I was a little disappointed that the tea and coffee was limited to just 2 tea bags... More 

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2 reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed here with my partner for 1 night in order to close to my favourite restaurant for a birthday meal. Got a rate of 49 pounds room only from booking.com which was the cheapest hotel in the area so wasn't expecting much. However on arrival we were pleasantly surprised by the size and quality of the room. Gigantic comfy... More 

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Spirit P, Guest Relations Manager at Good Night Inns Cross Keys Hotel, responded to this review

Dear Tara A Thank you for providing us with your review. I can confirm that I have passed on your kind comments to the management team and to the Area Manager of the Cross Roads Hotel who would like to thank you for your positive feedback. We hope to see you soon at the Cross Roads Hotel. Kind regards, Guest... More 

Cambridge, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 25, 2015

I always say that the sign of a good hotel is the quality of the beds and the deliciousness of the breakfast. Certainly, it scores well on both - lovely beds in our family room and the breakfast was a cooked-to-order full English affair which was beautifully cooked and plenty of Continental breakfast items available. Sets you up rather well... More 

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Spirit P, Guest Relations Manager at Good Night Inns Cross Keys Hotel, responded to this review

Dear PaulRowleyUK Thank you for providing us with your review. I can confirm that I have passed on your kind comments to the management team and to the Area Manager of the Cross Keys who would like to thank you for your positive feedback. We hope to see you soon at the Cross Keys. Kind regards, Guest Services More 

Redcar, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2015

We stayed last night for new years eve and had a lovely room. Staff were really friendly and helpful. We ate from the New year's eve menu and the food was beautiful. Staff told us the bar/restaurant had been recently re decorated.....it all looked very clean and fresh, with lovely furniture. Overall a fantastic way to celebrate the new year....... More 

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Spirit P, Guest Relations Manager at Good Night Inns Cross Keys Hotel, responded to this review

Dear JessicaRitchie I would like to thank you for taking the time to contact us. We truly appreciate your kind words. I can assure you that your comments have been passed to the Pub Team and the Business Development Manager for the pub who also thank you for your comments. We do hope you enjoy your next experience with the... More 

Suffolk, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2014

Booked an offer and rather last minute so my expectations were not high.Reception was not manned and this added to my unease.Room was on the first floor and i relaxed the moment i walked in Spacious in size with a large double bed tv wifi etc good heating and no road noise. Slept like a log on a very good... More 

Was this review helpful? Yes 1
Spirit P, Guest Relations Manager at Good Night Inns Cross Keys Hotel, responded to this review

Dear 3sinc3 I would like to thank you for taking the time to contact us. We truly appreciate your kind words. I can assure you that your comments have been passed to the Pub Team and the Business Development Manager for the pub who also thank you for your comments. We do hope you enjoy your next experience with the... More 

Rotherham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 20, 2014

We arrived to a friendly, efficient welcome. The room was spacious and clean with everything we needed .We loved the dining room. It was spacious, clean and beautifully decorated. Again the service was excellent, the meals was delicious. The staff were really accommodating as we only wanted starters with side dishes for the main meal and child sized full breakfasts.... More 

Was this review helpful? Yes 1
Spirit P, Guest Relations Manager at Good Night Inns Cross Keys Hotel, responded to this review

Dear Chezz2014 Thank you for providing us with your review. I can confirm that I have passed on your kind comments to the management team and to the Area Manager of the Cross Keys who would like to thank you for your positive feedback. We hope to see you soon at the Cross Keys. Kind regards, Guest Services More 

Birmingham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 13, 2014

This was Premier Inn when we stayed there for a week so maybe has been improved since. I am big fan of Premier Inns but this was poor by their standards. The whole place was tatty and overdue for update. It is right on a very busy, noisy dual carriageway. We ate there one night but that was enough. Service... More 

Was this review helpful? Yes 1
Spirit P, Guest Relations Manager at Good Night Inns Cross Keys Hotel, responded to this review

Dear Tonbon55 Thank for taking the time to provide us with your review regarding your recent experience at the Cross Keys. I would like to apologise that we failed to meet your expectations at the Cross Keys in regards to the service you received. I can assure you that I have passed on your comments to the Management Team who... More 

UK
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 11, 2014

This hotel used to be a Premier Inn and some of the old branding is still evident. Check in was handled quickly and the reception staff are friendly and efficient. Rooms are typical Premier Inn style. Large and clean but are in need of a bit of attention in places. Shower was a bit weak and the sink was cracked... More 

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Additional Information about Good Night Inns Cross Keys Hotel

Address: Middlesbrough Road | Upsall - Guisborough, Guisborough TS14 6RW, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Guisborough
Price Range (Based on Average Rates): $
Hotel Class:3 star — Good Night Inns Cross Keys Hotel 3*
Number of rooms: 20
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Also Known As:
Premier Inn Middlesborough South (Guisborough) Hotel Guisborough

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