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Good Night Inns Cross Keys Hotel

Certificate of Excellence
Middlesbrough Road | Upsall - Guisborough, Guisborough TS14 6RW, England
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Good Night Inns Cross Keys Hotel
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Ranked #2 of 2 Hotels in Guisborough
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
benson88 Nottingham, United Kingdom
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104 reviews from our community

Traveler rating
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    21
    7
    3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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  • French first
  • Any
English first
  • All months
    (104)
  • Mar-May only
    (23)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (27)
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Nottingham, United Kingdom
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here when visiting family in the area. The accommodation was clean and the bed comfortable. We were in a room at the front which was quiet, we were not disturbed by traffic noise at all. The staff were friendly and helpful, although you do have to wait for someone to come through from the pub to the reception. Have... More 

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Northamptonshire, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On arrival had to wait about 20 minutes for somebody to come to reception, one person was trying to serve in the bar and man reception. Overall the room was very good, large comfortable bed good bathroom all very clean. The only downside was the noise from the main road next to the hotel, try and get a room on... More 

Was this review helpful? Yes 1
middlesbrough
Contributor
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We normally go to the fox and hounds for Sunday lunch when we are out and about and always pass the Cross Keys,we noticed that it had had a makeover so decided to try it and so glad we did ,i had the lamb Sunday roast with all the trimmings and wonderful yorkshire puddings,husband and daughter also enjoyed their food... More 

Was this review helpful? Yes
Spirit P, Guest Relations Manager at Good Night Inns Cross Keys Hotel, responded to this review

Dear coral51 Thank you for providing us with your review. I can confirm that I have passed on your kind comments to the management team and to the Area Manager of the Cross Keys who would like to thank you for your positive feedback. We hope to see you soon at the Cross Keys. Kind regards, Guest Services More 

england
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 20, 2015 via mobile

Popped into the cross keys for lunch today haven't been for a while do thought I'd give it a try, It has had a bit if a makeover since I last visited and it's vastly improved in appearance it's bright and clean. The food was top draw,the specials were all game and I opted for pheasant bubble and squeak and... More 

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King's Lynn, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 20, 2015

An quaint hotel/restaurant with bags of charm and character. Only booked in for the one night to meet with friends for a meal and a catchup! The room was a nice size with an enormous bed, the on suite was clean and adequate. I was a little disappointed that the tea and coffee was limited to just 2 tea bags... More 

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed February 8, 2015

I stayed here with my partner for 1 night in order to close to my favourite restaurant for a birthday meal. Got a rate of 49 pounds room only from booking.com which was the cheapest hotel in the area so wasn't expecting much. However on arrival we were pleasantly surprised by the size and quality of the room. Gigantic comfy... More 

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Spirit P, Guest Relations Manager at Good Night Inns Cross Keys Hotel, responded to this review

Dear Tara A Thank you for providing us with your review. I can confirm that I have passed on your kind comments to the management team and to the Area Manager of the Cross Roads Hotel who would like to thank you for your positive feedback. We hope to see you soon at the Cross Roads Hotel. Kind regards, Guest... More 

Cambridge, United Kingdom
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed January 25, 2015

I always say that the sign of a good hotel is the quality of the beds and the deliciousness of the breakfast. Certainly, it scores well on both - lovely beds in our family room and the breakfast was a cooked-to-order full English affair which was beautifully cooked and plenty of Continental breakfast items available. Sets you up rather well... More 

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Spirit P, Guest Relations Manager at Good Night Inns Cross Keys Hotel, responded to this review

Dear PaulRowleyUK Thank you for providing us with your review. I can confirm that I have passed on your kind comments to the management team and to the Area Manager of the Cross Keys who would like to thank you for your positive feedback. We hope to see you soon at the Cross Keys. Kind regards, Guest Services More 

Redcar, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2015

We stayed last night for new years eve and had a lovely room. Staff were really friendly and helpful. We ate from the New year's eve menu and the food was beautiful. Staff told us the bar/restaurant had been recently re decorated.....it all looked very clean and fresh, with lovely furniture. Overall a fantastic way to celebrate the new year....... More 

Was this review helpful? Yes 2
Spirit P, Guest Relations Manager at Good Night Inns Cross Keys Hotel, responded to this review

Dear JessicaRitchie I would like to thank you for taking the time to contact us. We truly appreciate your kind words. I can assure you that your comments have been passed to the Pub Team and the Business Development Manager for the pub who also thank you for your comments. We do hope you enjoy your next experience with the... More 

Suffolk, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2014

Booked an offer and rather last minute so my expectations were not high.Reception was not manned and this added to my unease.Room was on the first floor and i relaxed the moment i walked in Spacious in size with a large double bed tv wifi etc good heating and no road noise. Slept like a log on a very good... More 

Was this review helpful? Yes 1
Spirit P, Guest Relations Manager at Good Night Inns Cross Keys Hotel, responded to this review

Dear 3sinc3 I would like to thank you for taking the time to contact us. We truly appreciate your kind words. I can assure you that your comments have been passed to the Pub Team and the Business Development Manager for the pub who also thank you for your comments. We do hope you enjoy your next experience with the... More 

Rotherham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 20, 2014

We arrived to a friendly, efficient welcome. The room was spacious and clean with everything we needed .We loved the dining room. It was spacious, clean and beautifully decorated. Again the service was excellent, the meals was delicious. The staff were really accommodating as we only wanted starters with side dishes for the main meal and child sized full breakfasts.... More 

Was this review helpful? Yes 1
Spirit P, Guest Relations Manager at Good Night Inns Cross Keys Hotel, responded to this review

Dear Chezz2014 Thank you for providing us with your review. I can confirm that I have passed on your kind comments to the management team and to the Area Manager of the Cross Keys who would like to thank you for your positive feedback. We hope to see you soon at the Cross Keys. Kind regards, Guest Services More 

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