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The Quay Hotel & Spa

Certificate of Excellence
Deganwy Quay, Deganwy LL31 9DJ, Wales
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1 room 1 guest
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The Quay Hotel & Spa
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1,621 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (528)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (1621)
  • Mar-May only
    (429)
  • Jun-Aug only
    (516)
  • Sep-Nov only
    (355)
  • Dec-Feb only
    (321)
All months
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

service was perfect. room was gorgeous. food was lovely. drinks were beautiful. spa treatments were amazing. everything was just fab! enjoyed every second of our stay and was well worth the money!! Thanks a lot, we cant wait to come again :)

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West Midlands, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Went 2nd September as a birthday treat from my boyfriend - stopped one night and spent the day using facilities and spa treatment. Spa - Lots of treatments to choose from, really enjoyed mine, rooms were very professional and the girls were friendly. Facilities - didn't use the gym so cannot comment. pool was nice although felt it was strange... More 

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Nantwich
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed for one night at the wonderful Quay Hotel, I had booked this to celebrate our Ruby wedding anniversary. When we arrived we went to our room and to our delight we had been upgraded to a estuary view which I believe are the executive rooms. We also had a card wishing us a very happy anniversary and 2... More 

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Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

We have just come from staying two nights on a Dinner Bed and Breakfast terms at this fab hotel. It really did exceed our expectations on every level. Every one of the staff members that we came across were fantastic nothing was too much trouble The service in the resturant together with the food was excellant. Outstanding position breath taking... More 

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Fareham, United Kingdom
Level Contributor
103 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed in a room with a balcony and view of Conwy Castle. Absolutely fantastic stay sharing with a crowd of Hollywood actors doing some local filming. Perfect location from which to explore Snowdonia. Rooms are a good size and the service is excellent. Restaurant also a very high standard. Will definitely return.

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UK
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Organised months ago, the hotel got off to a slow start with a mediocre events manager. The hotel has a new owner and slowly it is being upgraded and given a fresh look. I would categorise it at between 3 and 4 star depending on which areas of the hotel you are using. Recently they hired a new Head Chef... More 

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Amsterdam, The Netherlands
Level Contributor
102 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed 1 week ago

I used to visit relatives nearby as a child; while not that much has changed in the area since it’s quite a contrast coming to stay at a 2007-built luxury hotel … where most things are very good, just a few minor niggles. What’s excellent Food quality (quantity is high at breakfast if you want it to be, less so... More 

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London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We arrived at the hotel only to find that our room was unavailable due to a maintenance issue, we didn't have any time to be disgruntled as the very efficient and professional staff member called Jaren reassured us that we had been booked into a hotel of the same standard 5 minutes down the road. She also offered us an... More 

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Northwich, England, United Kingdom
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our honeymoon, staff were really helpful and friendly. The room was a marina view and was lovely. The mattress is very soft, not ideal for us but we still managed to sleep really well. The breakfast was a real highlight, great choice, great coffee and again really friendly staff. A short walk along the coast road to Conwy.... More 

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Eglwys Fach, United Kingdom
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

My mother was visiting and I booked an afternoon tea for a treat. We have previously been to Bodysgallen Hall and this compared well. The sandwiches and cakes were more than enough and the drinks were good too. The views were lovely and the service friendly and efficient. Price-wise it was very reasonable. I have been with my husband on... More 

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Hotel Review Summarization

What travelers say

  • Friendly and helpful(7)
  • Very good(7)
  • Ground floor(7)
  • Penthouse suite(6)
  • Leisure facilities(6)
  • Lovely stay(5)
  • First class(5)
  • Evening meals(5)
  • Room service(4)
  • Swimming pool(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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