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All 1 Deganwy hotels

The Quay Hotel & Spa

4.0 of 5 Hotel   |   Deganwy Quay, Deganwy LL31 9DJ, Wales
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86%
Ranked #1 of 1 hotels in Deganwy
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Danielle1R London, United Kingdom
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1,220 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (409)
Date | Rating
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English first
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Amazing, luxury hotel. Everyone worked seamlessly together to ensure our stay was superb. It was my fiancé's birthday and they had placed a card and cupcakes in his room- lovely personal touch. We stayed in an executive suite and it was simply 1st class- worth the extra pennies for a timeless, memorable stay. We had treatments in the spa which... More

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Carmarthen
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

fabulous location,staff friendly food pricey and not high standard which you would expect at these prices. Only complaint is the restaurant food and prices,otherwise a good hotel..eat out nearby...only 200yd walk

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uk
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We and some other members of our family stayed here for a 2 night stay. We had booked bed and breakfast for 2 nights and an evening meal for the first night. The rooms are nice, we had a view over the zen gardens. My son and his family had a family room overlooking the estuary. The rooms are well... More

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Newcastle, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This was our second stay at this hotel and it will be our last. Although the facilities are good the service was unacceptable. After 2 trips to reception and 2 requests for maintenance the room key finally worked. Service in the Grill Room during dinner was slow and we left in the end before having our final course. Breakfast service... More

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Manchester
Contributor
16 reviews 16 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for one night to celebrate my husband's 40th birthday after a day at Zip World in Bethseda. It's a great location - fab views overlooking Conwy and the castle. Checking in at reception was quick and we were shown to our lovely suite - ground floor overlooking the estuary. The room was really spacious - 2 rooms... More

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Manchester, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

my husband and I stayed here for one night on a Dinner B&B basis, hotel immaculate, staff lovely and rooms spacious and well equipped, fantastic views over the estuary to Conway from the terrace (we were also blessed with fantastic weather!) only one small disappointment was the lack of local seafood, there is a mussel dish and some fish options... More

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Eloic M, General Manager at The Quay Hotel & Spa, responded to this review

Great to hear that you are thinking of coming back, I have passed on your comments to my Head Chef regarding the seafood suggestions. We look forward to welcoming you back. Regards Eloic Montagnier - General Manager More

Birmingham, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Stayed here for 3 nights in July 2014 with my husband. Everything was first class. We stayed in an executive room overlooking the estuary, view was beautiful, room spacious, bed comfortable. We both had treatments in the spa including a massage and hand/foot treatments which were great, spa staff were friendly and professional. The service throughout the hotel was outstanding... More

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Eloic M, General Manager at The Quay Hotel & Spa, responded to this review

Dear June B, great review, thank you very much! glad to read that you thought the hotel was first class and the service was outstanding, I will certainly pass on your comments to the team. Best wishes More

2 reviews
5 of 5 stars Reviewed 1 week ago

Me and my fiancé stayed here for 2 nights, we booked the escape spa package for the first night which was absolutely wonderful! All the staff throughout the hotel are always extremely friendly and enthusiastic to help. The pool and steam room are excellent and the hydra pool is lovely and relaxing. Very top quality food in the restaurant steak... More

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Eloic M, General Manager at The Quay Hotel & Spa, responded to this review

Thank you for taking the time to post a lovely review following your recent stay. I am glad to read that you enjoyed your "Escape Spa Package" and that you are thinking of coming back for a longer stay. See you soon! Best wishes Eloic Montagnier - General Manager More

Stafford, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We love it here & come back time & time again for short breaks. We had a penthouse this last time & were thoroughly impressed. Can I suggest a shelf in the shower? Having to put shampoo, soap etc on the floor is very inconvenient.

Was this review helpful? Yes 1
Eloic M, General Manager at The Quay Hotel & Spa, responded to this review

Dear Famers1954, great to read that you enjoyed your return visit at the Quay, I am sure we will see you again very soon. Best wishes Eloic Montagnier - General Manager More

Shropshire, United Kingdom
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Having been for a lovely lunch at The Quay last year, we decided to spent a weekend there in April to celebrate our anniversary. We were fortunate to being upgraded to the Penthouse Suite which, on entry, simply took our breath away. Beautifully decorated and equipped with everything needed for a relaxing stay, we knew that this would be a... More

Was this review helpful? Yes 1
Eloic M, General Manager at The Quay Hotel & Spa, responded to this review

Reviews do not get much better than that! Thank you very much!! your kind comments are very much appreciated. We look forward to your return visit. Best wishes Eloic Montagnier - General Manager More

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Additional Information about The Quay Hotel & Spa

Address: Deganwy Quay, Deganwy LL31 9DJ, Wales
Phone Number:
Location: United Kingdom > Wales > North Wales > Deganwy
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Quay Hotel & Spa 4*
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Also Known As:
The Quay Hotel And Spa
The Quay Hotel Deganwy
Quay Hotel Conwy
The Quay Hotel & Spa Deganwy, Wales

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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Set on the idyllic Conwy Estuary,the luxury 4* Quay Hotel commands awe-inspiring views of the most magical scenery in North Wales. Offering 74 en-suite luxury bedrooms,including waterfront Suites and Penthouses. All rooms have been exquisitely designed, and boast spacious bathrooms, incorporating all the style and comfort you would expect from this award-winning hotel. Our Waterfront Lounge Bar and Vista Terrace is the perfect location to enjoy an informal meal or alfresco dining by the water’s edge. The 2 AA Rosette Grill Room Restaurant introduces you to a mouth-watering selection of award-winning culinary delights encompassing locally produced and sourced ingredients to present the true Welsh flavour of the region. Advance bookings required.Relax in our on-site Spa offering a host of indulgent treatments using Aromatherapy Associates and REN Products. Advance Bookings required.Our Complimentary Leisure Facilities include a 15M indoor heated swimming pool, sauna, aromatheraphy steam room, hydrotherapy whirpool and life fitness gym. The Hotel offers ample free car parking on site and Complimentary Wi-Fi in all areas. The Quay Hotel and Spa is only a short drive from the Victorian town of Llandudno, the Historic town of Conwy and within a 45 minute drive from the breath-taking Snowdonia national park. On the doorstep there are the award winning Golf Courses - A great location for exploring North Wales! Located only minutes from the A55 and only 2 minute drive from Llandudno Junction railway station with direct links from London, Chester, Manchester, Cardiff. ... more   less 
Number of rooms
74

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