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The Quay Hotel & Spa

Certificate of Excellence
Deganwy Quay, Deganwy LL31 9DJ, Wales
Hotel amenities
The Quay Hotel & Spa
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Ranked #1 of 1 Hotels in Deganwy
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Louise J Menai Bridge, United Kingdom
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1,588 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (514)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (1588)
  • Mar-May only
    (429)
  • Jun-Aug only
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  • Dec-Feb only
    (321)
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Menai Bridge, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

I must say I have always loved the setting of the Quay hotel and attended a few weddings and had a pamper there but never utilised the conference facilities. Within my job we used The Quay for a meeting on Venturing into Collaboration at the end of June 2015. We opted for the classic package and I was truly impressed.... More 

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Birmingham, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed yesterday NEW

We stayed at this hotel last year and loved it and recommended it to our friends and stayed for a couple of nights at the end of March 2015. During the early hours of the morning approx 0600 - 0630 there were high winds and the unsecured tables and chairs were picked up by the wind and thrown into the... More 

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John R, General Manager at The Quay Hotel & Spa, responded to this review

Dear Amanda, Unfortunately when insurance companies get involved, matters are taken out of our hands and our insurance company, as with all insurance companies sent out an investigator who found out from the Coastal Marina that the winds that particular morning were 5 knots off a hurricane. I sincerely apologise for any damage caused and if you are thinking of... More 

liverpool
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for one night for a friends wedding. A beautiful hotel. The room was spacious, huge bed, dressing gowns, large bathroom ( shower could have been more powerful though). The food was lovely and staff very accommodating. The location is great

Was this review helpful? Yes 1
Wales
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our second visit to the hotel and again it didn't disappoint, very friendly and helpful staff. This time we had a room overlooking the marina, very clean, spacious with very comfortable beds, bathroom immaculate as one would expect. We ate in the restaurant the first night, the service, cod and wine were excellent. Now comes the hard bit,... More 

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Stoke-on-Trent, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

A really great location let down by some fundamentals. We were lucky to be at the Quay during hot weather but unfortunately there is no AC in the rooms. We were on the ground floor so opening doors or windows was not a safe option. Way too hot! There was a mini bar fridge but not stocked. Good breakfast and... More 

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Leeds, United Kingdom
Level Contributor
76 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Quay Hotel whilst visiting Zip World which is about a twenty five minute drive away. It must be twenty five years since I last visited Conwy and was pleasantly surprised that its pretty much dual carriage way and motor way all the way from west Yorkshire. The hotel is on the opposite bank of the river... More 

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Tarporley cheshire
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Love this hotel, the staff are always very helpful and acknowledge you when they pass you, location is lovely by the marina, and the breakfast has such a good choice and is always delicious. I have one gripe the bedrooms are always too warm. I always make sure I book a room with a patio door and then I can... More 

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Stoke-on-Trent, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

I booked this hotel for a short break for my daughter and adult grandson. I chose it because it had a pool. I was very disappointed to find that they did not enjoy this facility as the pool was reserved from 10.00 am to 3.00 pm for children. What is going on ? ? Everything else was PERFECT

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Manchester, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We love this hotel for short breaks. We have been several times now and it never fails us! The staff are so helpful,the rooms are good and clean.The food in the resteraunt is excellent along with the bar snacks!

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Paisley, Scotland, United Kingdom
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Absolutely loved this hotel and its venue is breathtaking, staff and locals were amazing, service excellent and the location and nearby town were beautiful; would recommend highly for a visit and stay-over, the walk to town and back was relaxing, scenic and therapeutic.

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Hotel Review Summarization

What travelers say

  • Friendly and helpful(7)
  • Very good(7)
  • Ground floor(7)
  • Penthouse suite(6)
  • Leisure facilities(6)
  • Lovely stay(5)
  • First class(5)
  • Evening meals(5)
  • Room service(4)
  • Swimming pool(3)
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