Just arrived back from a 2 night 'valentines' break at this hotel, the room was of a high standard with a large confortable bed and large bath with seperate shower, included in our price was the evening meal which was of a very high stadard and tasted terrific (the cheescake dessert is to die for !!!) We used the gym...
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My boyfriend took me to this hotel for a Valentines treat, we stayed for one night and loved every minute! arrived saturday afternoon and checked in within 5 mins, excellent service and very friendly staff. we arrived around 2pm thinking our room wouldnt be ready until 4 but to our surprise the room was waiting for us and we were...
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So pleased to read how much you enjoyed your Valentines treat at the Quay Hotel last Saturday. Delighted to know of your appreciation of our Spa, pool, fabulous views and amazing rooms and we scored 10 out of 10 !!
You kind comments in respect of my team and your delicious breakfast has been passed on to my staff. We...
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Just returned from a night's stay at the Quay Hotel.
What a gem!! Gorgeous location and gorgeous hotel. A Couple of days before we arrived we noticed the rate had reduced online so upon ringing the hotel they ammended our booking of the lower rate. We arrived at 12 getting into our room looking onto the marina. We asked about...
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Many thanks for your kind appreciation of your recent stay at the Quay Hotel, Delighted to hear you enjoyed the "gorgeous" location and room, spa facilities and that one of our porters was able to assist in recommending local restaurants.
Your constructive comments regarding the pool temperature and breakfast staffing levels are being addressed and pleased to note you would...
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I booked an overnight stay for Saturday 11th Feb2012 including breakfast , for myself,wife and the dog. The staff were very friendly and made a fuss of the dog.The room was all we could have wished for, with the option of a cage for the dog if needed(which we didn't).Having the dog we chose room service for our evening meal...
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Thank you for your generous compliments, delighted to know that your weekend was "brilliant" and we offered all the facilities you could have wished for. I was pleased to note your kind appreciation of our food, room service, amenities and our stunning location.
We look forward to welcoming you back in the future.
Regards
Steve Ogden
General Manager
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We have been to the Quay hotel a few times now. It is our favourite hotel in the country, but we'd never taken our daughter there before. The last time we went, I was still pregnant. We booked a suite and were given a travel cot; the room was amazing and we were put on the ground floor, to make...
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How lovely to hear that you have enjoyed the Quay as a couple and now as a family with your daughter. Thank you for your kind compliments in respect of my team, your words of appreciation have been passed on to the individuals. I was delighted to hear we had provided the perfect accommodation for you and able to assist...
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Just wanted to send an overdue thank you to all the staff at your hotel. My parents had a wonderful time at the Quay Hotel in January and said that you made their stay very special. I got them a suite there as a gift and they enjoyed everything from the quality of the accommodation to the afternoon tea and...
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Thank you for your kind remarks, delighted to know your parents stay with us at the Quay Hotel was such a success. I was so pleased to hear of their appreciation of the Suite accommodation, Spa treatments, our stunning views, and their enjoyment of Dinner and Afternoon Tea.
Your generous recommendations to friends and family is most welcome and we...
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We arrived on Sunday afternoon (girlfriend, her mother and sister were also doing the Spa/massage experience the next day). We booked a twin and a double very reasonably priced considering how nice the hotel is (there is a special offer on Sundays, which also gets you a 3 course meal and breakfast each).
The place is quite difficult to find...
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Thank you for your great feedback, delighted to know your recent stay with such a success, Glad to hear you enjoyed our Spa massage experience, our restaurant, service and appreciated the accommodation upgrade.
Look forward to welcoming you back for that soft poached egg !!
Kind regards
Steve Ogden
General Manager
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An excellent hotel.
We have stayed there previously and plan to stay again.
The staff are excellent, from the reception, to the dining.
The food we ordered and experienced was O.K. The choice from the menu is disappointing, and all the choices (which means everything from the menu!) lacked vegetables, sadly!
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Thank you for your kind remarks and appreciation of my staff, Your constructive comments are also very much welcomed, enabling us to address and resolve any issues promptly.
I am sorry you found the menu disappointing and would confirm that we currently have selection of 8 vegetable dishes on our menu, which you may have been unaware of at the...
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Have just got back from a weekend at The Quay Hotel. As it was our anniversary we had decided to opt for the suite. We were not disappointed. The accommodation was first class, the views phenomenal (we had a sea view) and the service was perfect, incredibly attentive but not over the top. The only negative i could place on...
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Thank you for your kind comments, I was delighted to read that you enjoyed your anniversary break with us at the Quay Hotel. Pleased to note your appreciation of our Suite Accommodation with the fantastic esturay views and the perfect service offered by my team.
Apologies for the disturbance experience from your neighbours, but delighted that you will be recommending...
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Our two night stay in this lovely modern hotel exceeded all our expectations. Its magnificent location and facilities were second to none. We found the staff friendly, helpful and knowledgable throughout our stay. Our room was spacious,warm and well appointed. All meals were enjoyable, tasty and very well cooked and presented in the beautiful dining area.
We would not hesitate...
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Thank you for your kind comments in respect of your two night anniversary weekend with us at the Quay Hotel. I am delighted to know that you found my staff firendly, your room was spacious and warm and you enjoyed all your meals.
Your recommendation to friends is much appreciated and we look forward to welcoming you back on another...
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