We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Quay Hotel & Spa

Certificate of Excellence
Deganwy Quay, Deganwy LL31 9DJ, Wales
Hotel amenities
The Quay Hotel & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #1 of 1 Hotels in Deganwy
Certificate of Excellence
A recent review
Add Photo Write a Review

1,549 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    926
    387
    147
    58
    31
See reviews for
194
879
27
108
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (500)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (1549)
  • Mar-May only
    (429)
  • Jun-Aug only
    (448)
  • Sep-Nov only
    (351)
  • Dec-Feb only
    (321)
All months
Bodelwyddan, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

Meeting friends at restaurant/bar. Sat outside admiring the beautiful view of the bay. Unfortunately had to go inside as we waited ages for waiter service to come and none appeared so suggest order drinks before going outside. The view is worth sitting out even in the rain. Comfortable surroundings with a social buzz about the place Staff very pleasant once... More 

Was this review helpful? Yes
Llandudno, United Kingdom
Level Contributor
108 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I go to the Quay a few times a year, to buy vouchers to use as gifts for relatives etc, as many people like to eat there for obvious reasons- nice meals, great location. However, every time I visit the Reception is under-manned, I have to wait ages, and there is no "personal touch/interraction" at all- today, I was there... More 

Was this review helpful? Yes
Stockport, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Firstly, and most importantly the food and service is great here. We were there last Saturday, having a burger, Fish and chips and a steak. These were cooked perfectly and service was excellent with great staff. The reason I have reduced the rating is because the way the food is served. The restaurant has got themselves into a silly routine... More 

Was this review helpful? Yes
Lichfield, United Kingdom
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Modern hotel on the Conwy Estuary with spectacular views over the estuary to Conwy Castle on the one side and views over the marina to the other. Convenient for visiting Llandudno and most of North Wales. We had a balcony room overlooking the marina which was modern, spacious and light. The restaurant food and service was exceptional and the overall... More 

Was this review helpful? Yes
Miami, Florida
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful renovated hotel, very comfortable and quiet. On the water with beautiful sunsets. The food at the hotel was good, and staff very accomodating. You can see the sailboats and castle across the way which makes for amazing pictures. Very Romantic. I recommend it, we really loved it.

Was this review helpful? Yes
West Midlands
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We arrived on 25th June 2015 for 1 night, given room 242, (this is a disabled room). But didn't know this until we looked into the bathroom and was we were only staying 1 night, didn't mind, if we were staying longer, we would of asked to change rooms. The executive rooms overlooking the estuary are amazing, the views alone... More 

Was this review helpful? Yes
Wirral
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed for one night to celebrate our first anniversary. We were given a beautiful superior room with a balcony overlooking the estuary and Conwy castle. The bed was huge and very comfy. Everything in the room was clean and modern, it was much more luxurious than we expected. The management brought us an anniversary card and 2 cupcakes, a... More 

Was this review helpful? Yes
Staffordshire
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The setting of this hotel is key to it's unique qualities and that is not meant to do the staff down, they make the difference here and go about their tasks with gusto. The food is excellent and all areas of the complex are clean and presentable and this includes the pool and spar areas, probably the cleanest and most... More 

Was this review helpful? Yes
Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Hotel staff first class,breakfast best ever,cleanliness excellent,room brilliant,views beautiful,spa well run great facilities.Our first visit very pleased with all aspects even when it rained it was still great, because of the atmosphere that all staff contribute toward I cannot recommend this hotel highly enough.

Was this review helpful? Yes
Coventry, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

We had 3 nights at this lovely hotel. It was the perfect solution for a stress free break. The food was superb especially the breakfasts.... best scrambled eggs ever!! We had a 'marina facing' room with an enormous bed which was good as the room was in the shade in the afternoon... it meant it was a bit chilly on... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

495 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (423)
Viewed
View from room (91)
Viewed
Hotel & grounds (96)
Viewed
Room/suite (104)
Viewed
Dining (36)
Viewed
Bathroom (23)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
0:48
Videos (3)
Viewed
Other (68)

Management photos: Courtesy of the property manager

Viewed
All management photos (72)
Viewed
Hotel & grounds (13)
Viewed
Dining (7)
Viewed
Room/suite (33)
Viewed
Bathroom (1)
Viewed
View from room (3)
Viewed
Pool/beach area (6)
Viewed
Business center/function rooms (3)
Viewed
Other (6)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay