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All 2 Deganwy hotels »

The Quay Hotel & Spa

4.0 of 5
Deganwy LL31 9DJ, Wales
Hotel amenities
The Quay Hotel & Spa
Ranked #1 of 2 hotels in Deganwy
4.5 of 5 stars 432 Reviews
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432 reviews from our community

What travelers say about this hotel
  • Very good(15)
  • Friendly and helpful(12)
  • Swimming pool(10)
  • Executive room(10)
  • First class(8)
  • Reception staff(7)
  • Ground floor(7)
  • Evening meals(7)
  • Really nice(5)
  • Great location(5)
Traveler rating
    249
    107
    49
    20
    7
Only show reviews for Family (60) | Couples (265) | Business (37)
Date Rating
Shrewsbury, United Kingdom
1 review
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 25, 2012 NEW

Our first stay at this Great Hotel, wonderful views from Restaurant and Lounge, ever changing. We had booked in for Sunday Lunch and from the moment we walked into this hotel you were made to feel special. Sunday Lunch excellent value and first class service from the excellent Restaurant Team. We had a Marina View Room just great. We really... More

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Southport, United Kingdom
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2012 NEW

My husband booked us a two day break with some friends, via TravelZoo, at the Quay Hotel, Deganwy. When we arrived we were delighted to find ourselves in a modern, luxurious hotel overlooking the estuary and with stunning views of Conwy castleand Conwy mountain. We had a beautiful room overlooking the terrace (but very quiet at night) with every mod... More

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Wrexham,North Wales
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 23, 2012 NEW

We only stayed one night on May 15th but we loved this hotel. We had a special deal through Travelzoo and were upgraded to a luxury sea estuary facing room. It was a beautiful day and sitting on our balcony with a glass of wine with the view of Conwy Castle in the distance was breathtaking. All the staff were... More

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Steve Ogden, General Manager at The Quay Hotel & Spa, responded to this review
May 25, 2012

Dear Guest Thank you for your kind comments regarding your recent stay at the Quay Hotel. Delighted to know you enjoyed the stunning views, spacious room, leisure and restaurant facilities and my team were extremly helpful and friendly. We very much look forward to welcoming you back on another occasion and thanks for the endoresement for our "flights of wine"... More

Llanrwst, Wales, United Kingdom
2 reviews
5 of 5 stars Reviewed May 20, 2012 NEW

This is an excellent place to stay. The views are breathtaking and the Hotel is very classy. I particularly liked the swimming pool and spa suite. Staff in the fitness suite were genuinely helpful, especially Hannah and Matt. They looked after me really well. More

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Steve Ogden, General Manager at The Quay Hotel & Spa, responded to this review
May 21, 2012

Dear Guest Delighted to read your pleasing comments in respect of your recent stay with us. Your kind words regarding the swimming pool and spa have been forwarded on to Hannha and Mat and my Leisure and Spa teams. I look forward to welcoming you back on another occasion for another "classy" visit. Kind regards Steve Ogden General Manager More

Bury, United Kingdom
1 review
5 of 5 stars Reviewed May 19, 2012

My wife and I stayed at 'The Quay' one night, 8th May, the final night of a Bank Holiday weekend trip around North Wales.The stay far exceeded our expectations. The Hotel location and outlook over the estuary is breathtaking. On arrival greeted by most helpful, welcoming and polite reception staff. The public areas of the hotel are light, airy, clean... More

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Steve Ogden, General Manager at The Quay Hotel & Spa, responded to this review
May 21, 2012

Dear Guest Thank you for your generous comments following your recent stay at the Quay Hotel. I was so pleased to read of your appreciation of my helpful and polite team, the location with breathtaking views and your spacious room overoloking the estuary. I look forward to welcoming you back in the future and perhaps persuade you to stay longer... More

Lancaster, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 15, 2012
1
person found this review helpful

The hotel setting is lovely, fairly close (1.5 mls) to Conwy, with beautiul views across the Bay to the Hills beyond. It is fairly new and well appointed with nice spacious rooms and good Health Spa facilities. What let the experience down was the food presentation - the choice was fine, but the cooking let them down, overcooked, indeed burnt... More

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Steve Ogden, General Manager at The Quay Hotel & Spa, responded to this review
May 25, 2012

Dear Guest Thank you for taking the time to post your kind comments, following your recent stay. I was pleased to note your appreciation of our stunning views, well appointed spacious rooms and Spa facilities. I also very much appreciated the constructive feedback in respect of your dining experience, I am sorry to hear that dinner and breakfast were less... More

Stockport, United Kingdom
1 review
5 of 5 stars Reviewed May 15, 2012

Stayed here on a two night stay with my wife and four children, what a beautiful hotel this is. Situated on a marina the arrival gives you a sense of relaxation. The main reception area is open and spacious and we were welcomed by a lovely receptionist who made us all feel at home very quickly.The room was spacious and... More

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Steve Ogden, General Manager at The Quay Hotel & Spa, responded to this review
May 16, 2012

Dear Guest Thank you for your very generous comments following your recent family break. I was so pleased to note that my team were welcoming and ensured your children were just as well looked after as yourselves, with comfy beds, pool facilities and first class beaches. Delighted to know that our Restaurant catered for all tastes and the Fish &... More

Contributor
12 reviews 12 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 15, 2012

Stayed here and held business meetings here since built in the marina. You have got to ask for a sea view - negotiate with booking for a deal and upgrade. Rooms- boutique style and spotless. Food - lovely - breakfast delicious and coffee (I am a coffee snob) most sourced locally. Hotel used by stars and "the famous" when working... More

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Steve Ogden, General Manager at The Quay Hotel & Spa, responded to this review
May 16, 2012

Dear Guest Thank you for your complimentary comments regarding your experience of the Quay Hotel, not only recently but since 2006. I am delighted to read that you are still enjoying our fabulous location. spotless rooms and our coffee!! We look forward to welcoming you back next time, maybe for a leisure break rather than a business meeting. Kind regards... More

Wrexham, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 14, 2012

Stayed just the one night on a special deal. The room was proabably the nicest we have ever stayed in. Nothing had been overlooked. The staff were most welcoming, warm and attentive. The food was simply excellent. Everything about this place is class! The views are stunning! Really top drawer. More

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Steve Ogden, General Manager at The Quay Hotel & Spa, responded to this review
May 18, 2012

Dear Guest Thank you for your kind comments posted after your special one night stay recently. I am delighted to read that the Quay Hotel was probably the nicest you had ever stayed in and your generous compliments have been forwarded on to my team. Yes, our views are stunning and I look forward to welcoming you back sometime in... More

2 reviews
5 of 5 stars Reviewed May 14, 2012

We stayed on a travelzoo deal and it was amazing! They had run out of the rooms that were part of the deal so upgraded us to a suite which was lovely! Amazing views of mountains and Conwy castle from our room! Lovely aromatherapy products in the room, great jacuzzi, steam room, sauna and swimming pool! The food was very... More

Was this review helpful? Yes
Steve Ogden, General Manager at The Quay Hotel & Spa, responded to this review
May 18, 2012

Dear Guest Thank you so much for your generous compliments regarding your recent stay. Delighted to know we had been able to upgrade you and you were so appreciative of the amazing views, lovely aromatherapy products, leisure facilities and our restaurant offerings. I look forward to welcoming you back soon. Kind regards Steve Ogden General Manager More

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Additional Information about The Quay Hotel & Spa

  • Quay Hotel Conwy
  • The Quay Hotel
  • Quay Hotel
Address: Deganwy LL31 9DJ, Wales
Price Range: $$$

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The Quay Hotel & Spa
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