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All 1 Deganwy hotels

The Quay Hotel & Spa

4.0 of 5 Hotel   |   Deganwy Quay, Deganwy LL31 9DJ, Wales
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Ranked #1 of 1 Hotels in Deganwy
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
ELP4665
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1,270 reviews from our community

Traveler rating
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    315
    122
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (421)
Date | Rating
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English first
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here in March and I have to say it was amazing. We had to change hotels and stumbled across this hotel whilst looking round the area. We had a suite with an amazing view over the bay. The room was to a very high standard. We also ate breakfast and dinner in the hotel restaurant and would highly... More

Was this review helpful? Yes 1
West Yorkshire
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Overall the set up of the hotel good. Location very nice. We requested a room with an actual balcony but got put in one with a juliet balcony but no matter the room was spacious and well appointed. However one major negative was that the mattress was either poor quality or very old. Oh dear the springs were digging in... More

Was this review helpful? Yes 1
Bedford, United Kingdom
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked one night, dinner, bed and breakfast. Staff were all very helpful, room was clean and to find a card and cake for our anniversary was lovely! The bar and restaurant overlook the estuary with beautiful views including the castle. Dinner was fantastic, wine very good which contributed to a great nights sleep! Breakfast was plentiful and again the staff... More

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Bishops Castle, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My husband and I have just spent the most amazing weekend ( 6-8th Sep ) at this hotel. I just can not fault it! The staff are so professional and friendly and incredibly helpful and understanding as i have a few food intolerences, nothing was too much trouble. The hotel and spa are beautifully kept, the rooms are so inviting... More

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Waterdown, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

After backpacking it for a couple days we came across this hotel by accident. It is a gorgeous hotel, the staff are very friendly and helpful. They will do their best to make you feel comfortable. If you are walking, the hotel could be a hike for some not used to walking around, but is easily accessible by car or... More

Was this review helpful? Yes 1
Bristol, United Kingdom
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed for a night at the Quay Spa & hotel. Very comfortable room ( had a free upgrade to a Suite with estuary views ). Excellent location - great views of the estuary. Also ate in the restaurant - excellent food and service.

Was this review helpful? Yes
Eloic M, General Manager at The Quay Hotel & Spa, responded to this review

thank you for your lovely comments following your recent stay, glad to read you had a very enjoyable stay and that you enjoyed our complimentary upgrade to a suite. We look forward to welcoming you back soon. Regards Eloic More

Manchester
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed for 2 nights, lovely location on the Estuary with stunning views of Conwy Castle. Only 20-25 minutes walk to Conwy along the coastal path. The room was very spacious, modern and clean bathroom, wifi and Sky TV with all sports channels. The restaurant and bar has amazing views. My only criticism is the service was a little slow and... More

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Eloic M, General Manager at The Quay Hotel & Spa, responded to this review

Thank you very much for taking the time to write a lovely review following your recent stay with us, I am glad to read that you will recommend and visit us again. Best wishes Eloic More

cheshire.uk
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed there recently to celebrate a family birthday. The rooms were a very good size . What impressed me most of all was the friendliness and helpfulness of all the staff. The views of the harbour and coastline from the dining room and some of the bedrooms were spectacular. We ate in the dining room both evenings and the... More

Was this review helpful? Yes
Eloic M, General Manager at The Quay Hotel & Spa, responded to this review

Thank you very much for your lovely review, I am glad to read that you enjoyed your family birthday. We look forward to welcoming you back in the near future. Best wishes Eloic More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Went for breakfast before meeting some friends, only a small looking place on the out side but big on everything on the inside!! Beautiful entrance surroundings toilets very clean (but small cubical ) Will be back👍⭐️⭐️⭐️⭐️⭐️

Was this review helpful? Yes
Eloic M, General Manager at The Quay Hotel & Spa, responded to this review

WOW! FANTASTIC review, thank you very much!! maybe come and stay with us next time?! Best wishes Eloic More

Chester, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked a nights stay for wedding Anniversary celebration. The positives :- - superb location with stunning scenery/views - only 20 min walk (along coastal path) to Conwy - good food/wine (we had diner for 2) - well presented and tasty The negatives (areas for improvement ) :- - despite requesting a 7pm diner booking - we were initially advised that... More

Was this review helpful? Yes
Eloic M, General Manager at The Quay Hotel & Spa, responded to this review

Dear Gareth B, thank you for your review, I am glad to read that you enjoyed our super location and views. I am sorry we were unable to accommodate your request to dine at 7pm, unfortunately the night you stayed with us was a very busy evening in the restaurant and to ensure we provide our customers with an enjoyable... More

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Additional Information about The Quay Hotel & Spa

Address: Deganwy Quay, Deganwy LL31 9DJ, Wales
Phone Number:
Location: United Kingdom > Wales > North Wales > Deganwy
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Quay Hotel & Spa 4*
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Also Known As:
The Quay Hotel Deganwy
The Quay Hotel And Spa
Quay Hotel Conwy
The Quay Hotel & Spa Deganwy, Wales

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