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All 1 Bexley hotels

Holiday Inn London-Bexley

3.0 of 5 Hotel   |   Southwold Road, Bexley DA5 1ND, England
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Holiday Inn London-Bexley
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Ranked #1 of 1 Hotels in Bexley
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228 reviews from our community

Traveler rating
    57
    87
    52
    23
    9
See reviews for
49
48
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn London-Bexley
See the most recent reviews
Contributor
13 reviews 13 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 29, 2013

Arrived for bank holiday weekend stay for family event after a very long journey. All the staff were friendly and helpful and we were offered a free upgrade on 2 rooms next to each other. The rooms were very clean and comfortable ( especially the bed and pillows) all necessary facilities were available. The breakfast is the best I've had... More

Was this review helpful? Yes
HOLIDAYINN2012, General Manager at Holiday Inn London-Bexley, responded to this review

Thank you for such a lovely review of our hotel; I’m so pleased you found the staff to be so friendly and helpful, and that your bedroom was clean and welcoming. It was great to note that our famous award winning Holiday Inn breakfast was the best you had ever had !!! We look forward to welcoming you back when... More

London, England, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 28, 2013 via mobile

We stayed here after a wedding held at a nearby venue. The room was clean and fresh with all the facilities you'd need. The breakfast was plentiful and good quality. The only niggles were that the reception desk was understaffed with only one person, two were needed to deal with both the phone and in person queries. However, the staff... More

Was this review helpful? Yes
HOLIDAYINN2012, General Manager at Holiday Inn London-Bexley, responded to this review

Thank you for taking the time to place your review of our hotel, and I was thrilled to note that you found your bedroom to be so clean and fresh, and that our famous award winning Holiday Inn breakfast was the best you had ever had !!! I note your comments about our Reception, and would offer my apologies if... More

Aberdeen, United Kingdom
Top Contributor
57 reviews 57 reviews
41 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 19, 2013

Stayed here on business last week, first time in ages as we.have been using the nearby Marriot. No improvement from the previous moans and groans we had, restaurant food very average indeed, over priced and average quality. Rooms are just ok and also would class them as average, £10 for 24hr WiFi was also grudgingly aid, wake up when you... More

Was this review helpful? Yes 1
HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

Thank you for taking the time to place your review. As the new General Manager for this hotel, I was most disappointed to hear you felt there was no improvement, therefore would welcome the opportunity of speaking with you personally regarding your stay. I do hope we can arrange a mutually convenient time to talk through the issues, so please... More

1 review
5 of 5 stars Reviewed May 8, 2013 via mobile

Away on a training course with work for two nights. Booked in at the Holiday Inn Bexley. Quick and helpful reception staff. Had dinner in the restaurant with a colleague, lovely steak the first night, had sea bass the second night which was delicious. Thoroughly enjoyed the stay, would highly recommend for anyone needing a decent room and good food.... More

Was this review helpful? Yes
HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

Thank you so much for taking the time to place your review of our Hotel on Trip Advisor. I am so pleased you found our Reception and Food and Beverage teams to be so attentive and helpful, and delighted that you enjoyed the food. Thank you again for your kind comments and we look forward to welcoming you back in... More

Chelmsford, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 7, 2013

We arrived and checked in, the receptionists were very friendly and helpful, we put luggage in our room and then met family in the bar area for something to eat and a drink after our journey. Our room had a few cobwebs and a cracked wall mirror, but other than that was ok. We had a wait to order our... More

Was this review helpful? Yes 1
HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

Thank you for taking the time to place your review on Trip Advisor, and for your very kind comments about our friendly and helpful Reception Team. As the new General Manager of the Holiday Inn London-Bexley, I would like to apologise for the poor service you received when ordering drinks from the bar. Customer Service is our key focus, so... More

Leominster, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 29, 2013

Just off the the A2 at Bexely it's very easy to find. The staff I seriously could not praise highly enough, our two children were treated brilliantly by the very efficient young man on reception on the 27/04/13 ( I put the date in so that hopefully one of mangement will see the comment lol). The rooms were standard, very... More

Was this review helpful? Yes 1
HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

What a lovely review, and I am so pleased that you enjoyed your stay with us. We all work really hard to ensure our guests receive a warm welcome and a great stay, and I am really happy to learn this was the case for you. Thank you once again and I hope you will return to us again in... More

Cheshire
2 reviews
5 of 5 stars Reviewed April 27, 2013

I booked this hotel as part of their marathon package for the London Marathon 2013 and was more than happy with the hotel and the service. Room: - It was Clean, Tidy and comfortable and with 4 of us staying in the one room, more that spacious enough. Food: - The hotel put on a special "Marathon" breakfast and pre... More

Was this review helpful? Yes
HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

WOW, this is an absolutely fantastic review !! Thank you so much for taking the time to write this, and we are all so pleased that you enjoyed your stay with us. It’s not very often in this day and age that people actually take the time to write nice things, so I know all my staff will be thrilled... More

Louth, United Kingdom
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed April 25, 2013

I have been staying 1 or 2 nights most weeks for the past 5 months, and during that time my experience has changed. In the beginning I had a lot of problems with the service side in the restaurant and the bar. Front of House was very friendly and most efficient, so when I was asked "was everything OK?" I... More

Was this review helpful? Yes
HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

Thank you for your kind comments about our hotel staff, this is very much appreciated, and I am so happy that you stay at our hotel on a regular basis. I’m sorry to learn that you have experienced problems on some occasions, but so pleased to see that you have noticed a vast improvement. Our guest comments are extremely important... More

south staffs
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 24, 2013

One night here for family do'. It was ok , but this type of hotel are all the same. Boasted of Glutenfree bread whch i require but none available. Also no Mushrooms or Tomatoes available for what would have been a good breakfast in nice airy room. Nice room but slight noise from main A2 as at the front.

Was this review helpful? Yes
HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

Thank you for taking the time to place your review, and I’m so sorry we let you down with your dietary requirements at breakfast. I will certainly address this issue with my Head Chef, as this is not typical of our standard of service, as our famous Holiday Inn breakfast should have provided a great start to your day. I... More

Wales
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 24, 2013

This hotel is conveniently located for me visiting family in the area but in fact is the only quality, value hotel in Bexley as far as I know. The rooms are clean and spacious, the staff friendly and helpful, and it has a nice bar and lovely restaurant. When I wanted to change my room - the one I was... More

Was this review helpful? Yes
HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

What a lovely review !! thank you so much for taking the time to write such nice things about our hotel and staff, and I am absolutely delighted that you found the your room to be so clean and spacious. I'm so pleased we were able to accommodate you in a quiet part of the hotel, and sincerely hope that... More

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Additional Information about Holiday Inn London-Bexley

Address: Southwold Road, Bexley DA5 1ND, England
Phone Number:
Location: United Kingdom > England > Kent > Bexley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn London-Bexley 3*
Number of rooms: 107
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Also Known As:
Holiday Inn London-Bexley Hotel Bexley
Holiday Inn Bexley
Bexley Holiday Inn
Holiday Inn London-Bexley Kent

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