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Holiday Inn London-Bexley

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Southwold Road, Bexley DA5 1ND, England
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Holiday Inn London-Bexley
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Holiday Inn London-Bexley
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284 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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English first
  • All months
    (284)
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    (81)
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Bexleyheath, United Kingdom
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

My daughters wedding night and had previously been to the hotel on the morning to drop off the couples overnight bag, a personalised bottle of champagne and card, I arranged for another bottle of sparkling wine to be placed in the room in a large ice bucket. The room was an executive room and supposed to have bath robes and... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I'm a photographer and I just covered a wedding at the Holiday Inn Bexley. (June 2015.) I just have to tell you all that the team there as just amazing. Focused on detail and customer service. Very impressed.

Was this review helpful? Yes 1
josselin
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

a lovely room we had one the call people acessabble for those with difficulties; The room was spotless warm and cozy; The bathroom was brilliant and huge; The staff were brilliant kind friendly and very helpful; A must stay and will go back

Was this review helpful? Yes 1
Southampton, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed for one night. The room was clean and tidy. The road noise not bad. Reception staff on arrival were a little patchy. The party was great. Good food, good venue, good bar. Breakfast was good with lovely staff. But the cost of Internet access is TOO high. It should be free in this day and age. Would stay... More 

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Redruth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Checked in on Sunday for two nights, after reading reviews on here I was expecting something awful yet it couldn't have been more different. I booked a family room for my mother, myself and my adult daughter. Immediate thoughts at reception were how clean the hotel seemed and how much better than travel lodge - felt better quality. Checking in... More 

Was this review helpful? Yes 1
HOLIDAYINN2012, General Manager at Holiday Inn London-Bexley, responded to this review

What a fantastic review, thank you so much !! I was delighted to read your comments about the cleanliness of the hotel, and that your allocated bedroom was spacious and comfortable for you and your family. I’m so pleased you enjoyed our food offerings and it really is good to know that you will visit us again next time you... More 

London, United Kingdom
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights to attend a wedding that was not held in the hotel, overall it was a very good stay, clean room good atmosphere not bad bar prices. I thought we might be in for a noisy couple of nights due to a party on Friday night going on I was told till 2am and a... More 

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HOLIDAYINN2012, General Manager at Holiday Inn London-Bexley, responded to this review

Thank you for your review, and I’m so pleased that you enjoyed your stay. I am however very disappointed to learn that your experience of our food quality at breakfast was below standard, and I will certainly discuss your comments with my Head Chef as this is not typical of our standard of service. I do hope you will consider... More 

Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

I stayed here in December 3 years ago Hotel is quiet large but has a smallish bar area Our food for our Christmas party was probably some of the worst food I have eaten however breakfast was good Hotel is directly on top on the motorway so can be noisy if staying in the front car park side of the... More 

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HOLIDAYINN2012, General Manager at Holiday Inn London-Bexley, responded to this review

Thank you for placing your review of our hotel regarding your stay here 3 years ago, and I’m very sorry you had a poor Guest Experience at that time. I hope you will give us the opportunity of restoring your faith in us by returning in the near future, when you will be made very welcome. More 

Swanley, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Wow, where do I start? This place can REALLY do weddings! Right from our first meeting Becky was enthusiastic and gave us loads of new ideas. The venue was perfect and looked amazing. The staff were all so professional and the food was delicious. We cannot find any fault to give andI cannot recommend this highly enough. Everyone who came... More 

Was this review helpful? Yes
HOLIDAYINN2012, General Manager at Holiday Inn London-Bexley, responded to this review

What a wonderful review, thank you so much for all your kind comments and we are all really pleased that your special day was a great success, and enjoyed by you all. It’s a great morale booster for the team when they are mentioned by name in reviews, so again I would like to thank you for your kindness. May... More 

UK
Level Contributor
91 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed May 29, 2015

Not one of the better Holiday Inns that I have stayed in and I can understand some of the negative replies now after staying there for the first time. Lets start with the positives; room and bathroom very clean, so I hope the management team pass on this feed back to the cleaning team. Everyone who provided my meals during... More 

Was this review helpful? Yes
HOLIDAYINN2012, General Manager at Holiday Inn London-Bexley, responded to this review

Thank you for placing your review and for your extremely kind comments about the cleanliness of the bedroom and the staff who delivered your room service. I can assure you that all of our guests comments are distributed to all members of staff, and I know they will be very pleased with your kind words. I’m really sorry that you... More 

Poitiers, France
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 27, 2015

Recently stayed in this hotel for two nights , not staying in a Holiday Inn hotel since Belgium around 12 years ago i wasn't sure what to expect, well i was pleasantly surprised the staff could not be more friendly and helpful, our room was a good size, very comfortable and clean and the breakfast was terrific a good selection... More 

Was this review helpful? Yes
HOLIDAYINN2012, General Manager at Holiday Inn London-Bexley, responded to this review

Thank you so much for your very kind comments about the staff, and I know they will all be thrilled to read such nice things about themselves. We always like to make our guests feel welcome, so when they come and stay with us, it is like "home from home". I was really pleased to see that you enjoyed our... More 

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