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Holiday Inn London-Bexley

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Southwold Road, Bexley DA5 1ND, England
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Holiday Inn London-Bexley
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Holiday Inn London-Bexley
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291 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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English first
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    (291)
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    (81)
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    (93)
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    (51)
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    (66)
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london
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good Stay, Stayed with the Mrs last this past weekend. Excellent Bed and Pillows. Excellent Staff and Good Breakfast. Cons Stained glass in dining area needs wiping down. Some of the rail handles in the bathroom were slightly rusty. Struggled a bit with the shower. Otherwise a very good one nights stay.

Was this review helpful? Yes
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for 1 night on business. The hotel itself was nice enough when once you got inside, its not a looker from the outside so dont let that put you off. My room was spacious and had everything i needed. The bathroom could maybe use a little updating but everything was clean. Dinner in the restuarant was ok. Cant... More 

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HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

Thank you so much for taking the time to place your review, and we are all so pleased that you enjoyed your stay with us. It’s not very often in this day and age that people actually take the time to write nice things, so I know all my staff will be thrilled to read your comments. I would however... More 

Wolverhampton, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Had a lovely 1 night stay in an Exec room however the shower was a great disappointment kept going cold and there was hardly any pressure the water just trickled out. But generally stay was nice bed comfortable breakfast standard staff very polite

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HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

Thank you for taking the time to write such a nice review of our hotel, and I’m so pleased that you found your room to be clean and comfortable. I am sorry however to note that the shower wasn’t working to it’s full potential, so I have arranged for our Maintenance Manager to investigate that. Thank you once again and... More 

London
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed here recently for a night due to business in central London the hotel is right on the A2 and have to say have the most friendly staff of anywhere I have stayed before, the rooms are clean and everyone that you meet is very welcoming. I will be staying here again and would recommend it to anyone

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HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

WOW, this is an absolutely fantastic review !! Thank you so much for taking the time to write this, and we are all so pleased that you enjoyed your stay with us. It’s not very often in this day and age that people actually take the time to write nice things, so I know all my staff will be thrilled... More 

Whitstable, United Kingdom
Level Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We decided to stay here as it was close by to a family party. The hotel is well located just of the A2 (we heard no noise from the road). Hotel was very clean and reception was very pleasant and helpful. There is a bar and restaurant which looked very nice, although we never used either. The room was adequate,... More 

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IHGCare, Guest Relations Manager at Holiday Inn London-Bexley, responded to this review

Dear Russell F, Thank you for taking the time to review your recent stay with us. I am pleased with your kind comments towards our hotel staff and our housekeeping service. However, it is regrettable that you only found our hotel to be at its average best. Your feedback is highly appreciated and rest assured that this will be considered... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

What a lovely,clean,friendly hotel and perfectly situated for an easy,low hassle trip into central London. We had a two night stay so we could visit the Audrey Hepburn exhibition in the city. The hotel staff were more than friendly and helpful and the breakfast choices were plenty,with the English buffet breakfast being lovely and hot. The one suggestion I would... More 

Was this review helpful? Yes 3
HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

What a great review of our hotel !! Thank you so much for your kind comments, and I’m so pleased you enjoyed your stay with us. As you say, we are only a short walk away from Bexley Village and the railway station, so I’m delighted you found us in an ideal location for visiting the Audrey Hepburn exhibition in... More 

Newton Abbot, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff here are some of the most friendly and attentive I've encountered anywhere in either restaurant or hotels. I'd never been to the area before and they helped me with everything, from taking my bags to my room, making restaurant reservations, booking taxis and finding my way to the business venue I had to attend. Of course, places like... More 

Was this review helpful? Yes 1
HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

What a fantastic review, thank you so much !! I was delighted to read your comments about the friendliness of the staff, and really pleased you enjoyed our food offerings. It’s so good to know that we were able to make your trip a lot more bearable, and I am really pleased you will stay with us if you ever... More 

Bexleyheath, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

My daughters wedding night and had previously been to the hotel on the morning to drop off the couples overnight bag, a personalised bottle of champagne and card, I arranged for another bottle of sparkling wine to be placed in the room in a large ice bucket. The room was an executive room and supposed to have bath robes and... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn London-Bexley, responded to this review

Dear CIDERMAN1, Thank you for posting a review. We would like to apologize for the issues you had regarding your request and for failing to meet your expectations from our staff. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. In addition, we have sent you a... More 

Travelers are raving about these Bexley hotels

London, United Kingdom
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I'm a photographer and I just covered a wedding at the Holiday Inn Bexley. (June 2015.) I just have to tell you all that the team there as just amazing. Focused on detail and customer service. Very impressed.

Was this review helpful? Yes 1
HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

What a great review !! Thank you so much for your lovely comments about the staff at Bexley, and I hope you will return to us again soon. Thank you once again. More 

josselin
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

a lovely room we had one the call people acessabble for those with difficulties; The room was spotless warm and cozy; The bathroom was brilliant and huge; The staff were brilliant kind friendly and very helpful; A must stay and will go back

Was this review helpful? Yes 1
HolidayInnBexley, General Manager at Holiday Inn London-Bexley, responded to this review

Thank you for placing your review, and for your kind comments about our hotel staff, this is very much appreciated. I'm so pleased that you enjoyed your allocated room and that it was lovely and spacious for your needs. Thank you once again, and I'm so pleased that you will return to us if ever you are travelling this way... More 

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