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Norton Park - A QHotel

Sutton Scotney | Hampshire, Sutton Scotney SO21 3ND, England
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Norton Park - A QHotel
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Norton Park - A QHotel
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1,428 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (330)
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Norwich, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

our stay was with a tour company. We could not fault any part of our stay - staff friendly and helpful, room clean and comfortable, with every facility one could wish for. Food good, with choices to suit all tastes. Pool clean, as were shower and changing rooms. All in all, a very enjoyable stay.

Was this review helpful? Yes
Tom186284, General Manager at Norton Park - A QHotel, responded to this review

Thank you so much for your review and I am thrilled that you had such an enjoyable stay with us. I will pass on your kind words to the team regarding their friendly and helpful service and we hope to be able to welcome you back soon to Norton Park. More 

Tunbridge Wells, kent
Level Contributor
27 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

just come back from a spa night at the norton park hotel. We had lunch dinner and breakfast plenty to eat and nice food. The hotel is very spread out lots of walking which was fine for us but not so good if you had loads of luggage or a wheelchair quite a lot of passages and doors to contend... More 

Was this review helpful? Yes
Tom186284, General Manager at Norton Park - A QHotel, responded to this review

Thank you very much for your review and I am so pleased that you enjoyed a relaxing break away at Norton Park, in particular the food, spa and peaceful grounds. We are planning to extend the spa reception area shortly which will create more space for guests to relax in as well as extra changing room space to cope with... More 

Sutton Coldfield, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Amazing place to stay. Very relaxing, fabulous spa with very friendly staff. Nice grounds to walk round. Great choice for breakfast. Evening meals can be a little expensive, but would recommend as a lovely venue.

Was this review helpful? Yes
Tom186284, General Manager at Norton Park - A QHotel, responded to this review

Thank you so much for your review and I am thrilled that you enjoyed your relaxing break so much, particularly the grounds and spa. I shall pass on your kind words to the team and we look forward to welcoming you back to Norton Park in the future. More 

Hove, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We booked this hotel on a really good deal so it almost seems cheeky finding fault. However, I wouldn't have wanted to have been on a normal rate over the last couple of days. Our first night we ordered food in the bar, my husbands choice of meal and drink had both run out. Slight embarrassment when they told us... More 

Was this review helpful? Yes 1
Tom186284, General Manager at Norton Park - A QHotel, responded to this review

Thank you for your review and I am sorry for the issues you experienced during your stay. This was a particularly busy time at the hotel and I apologise for the shortfalls in service due to staff shortages. These are not our usual standards as the majority of reviews show and I hope we can welcome you back in the... More 

Sandown, United Kingdom
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 days ago NEW

Booked two nights as a anniversary treat to visit Winchester and also enjoy some peace and quiet. Room was nothing special and more akin to a travel lodge than what was expected from a Q hotel. First evening, attempted to order from the bar, enquiring about gluten free choices- followed by every request having to go back to the kitchen... More 

Was this review helpful? Yes
Tom186284, General Manager at Norton Park - A QHotel, responded to this review

Thank you for your review and I am sorry that aspects of your stay fell short of expectations. We are located in 53 acres of Hampshire countryside so ideal for those looking for peace and quiet. I am sorry that there were queues for breakfast - our restaurant is fairly small and can get busy at peak times. The team... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

From the main reception it is a trek to get to the rooms. On the way to the room we noticed how tired and tatty the place looked. We got to our room and the keys didn't work, a cleaner let us in and my husband trekked all the way back to reception to get keys that worked. The room... More 

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Normanton, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

although my son didn't get married at the hotel they hotel was very helpful and friendly receptionist was lovely we arrived early but she checked and said room was available booked us in very friendly and helpful. Only down side the signage for gym and pool could be better . Room very clean as was the bathroom. Definitely stay again... More 

Was this review helpful? Yes
Tom186284, General Manager at Norton Park - A QHotel, responded to this review

Thank you for your review and I am pleased to hear that you would like to stay with us again. I hope you had a wonderful time enjoying your sons wedding and we look forward to welcoming you back to Norton Park in the future. More 

Andover, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a very nice hotel. Plus points. Rooms very ell presented and equipped. Clean and comfy. very quiet. The grounds are beautiful with the lake and the manor house, even though there were 2 weddings we were still on our own in the middle of the ground. very nice. The swimming pool was clean, warm and again a lovely... More 

Was this review helpful? Yes
Tom186284, General Manager at Norton Park - A QHotel, responded to this review

Thank you for your review and I am thrilled that you were pleased with the hotel, particularly the grounds, facilities and breakfast. I am sorry you were unable to book your spa treatments ahead of arrival - our therapists can be busy with treatments but messages left on our answer phone will be responded to as soon as possible. We... More 

Husbands Bosworth, null, United Kingdom
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We only had a quick stopover at this hotel but made use of the smallish but adequate pool, if not many in it. Steam areas etc., again as you would expect and clean. Changing rooms, on this day there was no hot water so wasn't long in the shower, went back to finish off in the room. Evening dinner choice... More 

Was this review helpful? Yes 1
Tom186284, General Manager at Norton Park - A QHotel, responded to this review

Thank you for your review and I am thrilled to hear that you would happily stay with us again. Our terrace BBQ's are becoming a very popular choice for the warm summer evenings and we hope to have many more! I am pleased that you enjoyed strolling around our grounds and we hope to welcome you back again soon. More 

Nottingham, United Kingdom
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

A one night business stay - so cant comment on the full range of facilities The location is good close to the A34 with good access to Southampton etc which was my destination The reception was very efficient and effortless - which is unusual in hotels these days The rooms are a bit of a trek from reception - why... More 

Was this review helpful? Yes 1
Tom186284, General Manager at Norton Park - A QHotel, responded to this review

Thank you for your review and I am sorry that aspects of your stay fell short of your expectations. I am pleased that you found the location of the hotel to be good and that you were made to feel welcome by our team on arrival. More 

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