We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Cross Keys Hotel

3.0 of 5 High Street, New Galloway DG7 3RN, Scotland
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
The Cross Keys Hotel
Professional photos View all
Browse nearby
The Cross Keys Hotel
Write a Review

50 reviews from our community

Traveler rating
    22
    16
    8
    1
    3
See reviews for
7
21
4
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (50)
  • Mar-May only
    (11)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (6)
All months
Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 of 5 stars Reviewed October 4, 2014

Decided we would have a nice quiet break for weekend spotted this on net, booked it and went! Landlady said check in after 4pm thought this was a bit odd but she wasnt available till then. We arrived in new galloway around lunchtime went to the smithy tearoom had most amazing toastie ever cos this hotel didnt do lunches. She... More 

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 25, 2014

Arrived here late on into the evening. Parking wasn't too much trouble although we got the last space on the street. We didn't use the bar but going through it looked cosy indeed. Room was very pretty and although you could describe it as small it felt nice n cosy. Breakfast was very nice. Wonderful host who provided for my... More 

Was this review helpful? Yes
London, United Kingdom
1 review
5 of 5 stars Reviewed September 7, 2014

Stayed here last weekend. Small B&B Hotel with lovely staff and terrific meals. Fantastic Neaps and Tatties (local Scottish dish)! Very clean and welcoming we had a fantastic, romantic evening of star gazing, when we saw many shooting stars (found out it's a European dark sky park). After a porridge and full cooked breakfast, we set off rested and determined... More 

Was this review helpful? Yes
Alexandria, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed August 31, 2014

There was no heating on in the hotel and the bar and restaurant were closed. Room was cheaply furnished and beds were uncomfortable. TV was about the size of a postage stamp. Detritus from previous guest found in several drawers. No toiletries in bathroom apart from liquid soap. For some strange reason the bathroom was carpeted.When I tried to open... More 

Was this review helpful? Yes 1
Morecambe, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 24, 2014

Excellent short stay just wish it could have been longer! Spotlessly clean rooms, comfy bed and a great shower. Delicious home cooked evening meal, a bar full of character and a great Scottish breakfast in the morning. Susan is a fabulous host and offered to help out when it looked like our plans for the evening had fallen through. If... More 

Was this review helpful? Yes 2
Durham, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 23, 2014

we loved this place area was beautiful, quite but lovely, i won this 2 night break, but it was my husbands birthday as well, so we really enjoyed our stay first time in scotland, we didn't go on our motorbikes, due to heavy rain forecast, but maybe if we go back sometime we will, lovely biking roads ....we enjoyed our... More 

Was this review helpful? Yes 2
Bellshill Scotland
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 15, 2014

Spent the night in this quaint village hotel after being recommended by friends who'd stayed previously. Cannot fault it, very cheery pleasant welcome, spotlessly clean room, and very comfy bed. Spent the evening in the hotel, with a lovely meal and some drinks in the cozy bar. We both felt very welcomed, especially by Oscar & Lilly the residents dogs.... More 

Was this review helpful? Yes 2
Norton, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 31, 2014

The owner of this hotel is looking to retire and to my mind she will be a great loss to the hotel trade. From the moment I arrived she went out her way to make my stay as enjoyable as possible. Absolutely nothing was too much trouble. The rooms were spotless and the bed was one of the most comfortable... More 

Was this review helpful? Yes 2
Portsmouth, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 16, 2014 via mobile

Stayed here for one night to attend a wedding in the village. Sue the owner was a great host and was very friendly and welcoming. The rooms were clean and comfy and the breakfast was great. I would recommend this hotel if your looking for a friendly,clean,good value for money place to stay. Thanks again sue

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 25, 2013

We stayed here for two nights and will definitely be back again soon for another romantic weekend. The Cross Keys is lovely small hotel in the village of New Galloway, in a remarkably beautiful part of the country. Our welcome was warm, the room was spotlessly clean and comfortable, and our meals were fantastic - just what we needed after... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Cross Keys Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Cross Keys Hotel

Address: High Street, New Galloway DG7 3RN, Scotland
Location: United Kingdom > Scotland > Dumfries and Galloway > New Galloway
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Cross Keys Hotel 3*
Number of rooms: 10
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Despegar.com, Odigeo and TripOnline SA so you can book your The Cross Keys Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

13 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (3)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay