We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Cross Keys Hotel

High Street, New Galloway DG7 3RN, Scotland
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
The Cross Keys Hotel
Professional photos View all
Browse nearby
The Cross Keys Hotel
Add Photo

51 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    22
    17
    8
    1
    3
See reviews for
7
21
5
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (51)
  • Mar-May only
    (12)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (6)
All months
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed April 21, 2015

Stayed one night as I was visiting the Galloway Forest Dark Sky park. This hotel is well placed for access to the park. I was unable to check in earlier due to getting stuck at a local Observatory, but the landlady was very understanding (although I should have called first, my fault!). Parking could be a little challenging I expect... More 

Was this review helpful? Yes
Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 4, 2014

Decided we would have a nice quiet break for weekend spotted this on net, booked it and went! Landlady said check in after 4pm thought this was a bit odd but she wasnt available till then. We arrived in new galloway around lunchtime went to the smithy tearoom had most amazing toastie ever cos this hotel didnt do lunches. She... More 

Was this review helpful? Yes 2
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 25, 2014

Arrived here late on into the evening. Parking wasn't too much trouble although we got the last space on the street. We didn't use the bar but going through it looked cosy indeed. Room was very pretty and although you could describe it as small it felt nice n cosy. Breakfast was very nice. Wonderful host who provided for my... More 

Was this review helpful? Yes
London, United Kingdom
1 review
5 of 5 stars Reviewed September 7, 2014

Stayed here last weekend. Small B&B Hotel with lovely staff and terrific meals. Fantastic Neaps and Tatties (local Scottish dish)! Very clean and welcoming we had a fantastic, romantic evening of star gazing, when we saw many shooting stars (found out it's a European dark sky park). After a porridge and full cooked breakfast, we set off rested and determined... More 

Was this review helpful? Yes
Alexandria, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed August 31, 2014

There was no heating on in the hotel and the bar and restaurant were closed. Room was cheaply furnished and beds were uncomfortable. TV was about the size of a postage stamp. Detritus from previous guest found in several drawers. No toiletries in bathroom apart from liquid soap. For some strange reason the bathroom was carpeted.When I tried to open... More 

Was this review helpful? Yes 1
Morecambe, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 24, 2014

Excellent short stay just wish it could have been longer! Spotlessly clean rooms, comfy bed and a great shower. Delicious home cooked evening meal, a bar full of character and a great Scottish breakfast in the morning. Susan is a fabulous host and offered to help out when it looked like our plans for the evening had fallen through. If... More 

Was this review helpful? Yes 2
Durham, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 23, 2014

we loved this place area was beautiful, quite but lovely, i won this 2 night break, but it was my husbands birthday as well, so we really enjoyed our stay first time in scotland, we didn't go on our motorbikes, due to heavy rain forecast, but maybe if we go back sometime we will, lovely biking roads ....we enjoyed our... More 

Was this review helpful? Yes 2
Bellshill Scotland
Contributor
15 reviews 15 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 15, 2014

Spent the night in this quaint village hotel after being recommended by friends who'd stayed previously. Cannot fault it, very cheery pleasant welcome, spotlessly clean room, and very comfy bed. Spent the evening in the hotel, with a lovely meal and some drinks in the cozy bar. We both felt very welcomed, especially by Oscar & Lilly the residents dogs.... More 

Was this review helpful? Yes 2
Norton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 31, 2014

The owner of this hotel is looking to retire and to my mind she will be a great loss to the hotel trade. From the moment I arrived she went out her way to make my stay as enjoyable as possible. Absolutely nothing was too much trouble. The rooms were spotless and the bed was one of the most comfortable... More 

Was this review helpful? Yes 2
Portsmouth, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 16, 2014

Stayed here for one night to attend a wedding in the village. Sue the owner was a great host and was very friendly and welcoming. The rooms were clean and comfy and the breakfast was great. I would recommend this hotel if your looking for a friendly,clean,good value for money place to stay. Thanks again sue

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

14 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (3)
Viewed
Other (6)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay