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The Cross Keys Hotel

High Street, New Galloway DG7 3RN, Scotland
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The Cross Keys Hotel
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53 Reviews from our TripAdvisor Community

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Traveler rating
    23
    18
    8
    1
    3
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7
22
5
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (53)
  • Mar-May only
    (12)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (6)
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Manchester, United Kingdom
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a traditional rural hotel in a great location for exploring the surrounding area, being on the edge of the fabulous forest park. Susan is a good host and made us feel very welcome. Our room was very warm when we arrived and the bathroom felt like a sauna, but this was easily sorted by just turning the radiators... More 

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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here last night, fantastic food and really welcoming landlady, Susan. Loads of information about what to do, wish we'd booked earlier! And we got to stay in Guy Martin's room....he stayed here whilst filming his hovercraft attempt. Not surprised, lovely area and lovely people. Will come and stay again as we've not got to see everything.

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Level Contributor
3 reviews
4 of 5 stars Reviewed April 21, 2015

Stayed one night as I was visiting the Galloway Forest Dark Sky park. This hotel is well placed for access to the park. I was unable to check in earlier due to getting stuck at a local Observatory, but the landlady was very understanding (although I should have called first, my fault!). Parking could be a little challenging I expect... More 

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Glasgow, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed October 4, 2014

Decided we would have a nice quiet break for weekend spotted this on net, booked it and went! Landlady said check in after 4pm thought this was a bit odd but she wasnt available till then. We arrived in new galloway around lunchtime went to the smithy tearoom had most amazing toastie ever cos this hotel didnt do lunches. She... More 

Was this review helpful? Yes 3
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 25, 2014

Arrived here late on into the evening. Parking wasn't too much trouble although we got the last space on the street. We didn't use the bar but going through it looked cosy indeed. Room was very pretty and although you could describe it as small it felt nice n cosy. Breakfast was very nice. Wonderful host who provided for my... More 

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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 7, 2014

Stayed here last weekend. Small B&B Hotel with lovely staff and terrific meals. Fantastic Neaps and Tatties (local Scottish dish)! Very clean and welcoming we had a fantastic, romantic evening of star gazing, when we saw many shooting stars (found out it's a European dark sky park). After a porridge and full cooked breakfast, we set off rested and determined... More 

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Alexandria, United Kingdom
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed August 31, 2014

There was no heating on in the hotel and the bar and restaurant were closed. Room was cheaply furnished and beds were uncomfortable. TV was about the size of a postage stamp. Detritus from previous guest found in several drawers. No toiletries in bathroom apart from liquid soap. For some strange reason the bathroom was carpeted.When I tried to open... More 

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Morecambe, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 24, 2014

Excellent short stay just wish it could have been longer! Spotlessly clean rooms, comfy bed and a great shower. Delicious home cooked evening meal, a bar full of character and a great Scottish breakfast in the morning. Susan is a fabulous host and offered to help out when it looked like our plans for the evening had fallen through. If... More 

Was this review helpful? Yes 3
Durham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 23, 2014

we loved this place area was beautiful, quite but lovely, i won this 2 night break, but it was my husbands birthday as well, so we really enjoyed our stay first time in scotland, we didn't go on our motorbikes, due to heavy rain forecast, but maybe if we go back sometime we will, lovely biking roads ....we enjoyed our... More 

Was this review helpful? Yes 3
Bellshill Scotland
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 15, 2014

Spent the night in this quaint village hotel after being recommended by friends who'd stayed previously. Cannot fault it, very cheery pleasant welcome, spotlessly clean room, and very comfy bed. Spent the evening in the hotel, with a lovely meal and some drinks in the cozy bar. We both felt very welcomed, especially by Oscar & Lilly the residents dogs.... More 

Was this review helpful? Yes 2
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