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BEST WESTERN Passage House Hotel

Hackney Lane, Kingsteignton TQ12 3QH, England
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1 room 1 adult
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BEST WESTERN Passage House Hotel
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846 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hotel was very clean and the staff were very helpful on arrival. We were made very welcome, even that we booked using a groupon deal made no difference, staff were very friendly and attentive. Breakfast and dinner were excellent also having a pot of tea in the conservatory on a rainy afternoon was relaxing, watching the wildlife in the estuary.... More 

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1 Thank Ann B
Sheffield, United Kingdom
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

When I arrived at this hotel it was late at night, it's not easy to find as up country lanes.. When I arrived I checked in and given my room.. I never got told where the restaurant was or where breakfast was served.. So I asked, to my dismay the booking that they had received was for room only yet... More 

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Thank Toposhtocamp
Milano, Italy
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

On the positive side, the hotel’s quiet, riverside location is lovely. The Pub restaurant food is good, the staff were friendly. Otherwise, it is a great shame the hotel is not up to the potential it could have. Dingy, outdated decor (dark purple walls and floors - frankly depressing!). The room was not very clean and we had to ask... More 

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Thank Parrotfish321
Liverpool, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I often visit Devon to see my elderly aunt and usually stay in a suite at the Grande hotel in Torquay . This doesn't come cheap but we like the location and the outside pool but seeing as this was a winter visit we decided on a change. We found a great cheap deal at The Passage... More 

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Thank Lynda K
Exeter, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Booked a deluxe double room last minute. Overall exceeded expectations. Beautiful clean and spacious room with fantastic views over the estuary to watch the bird life. Double bed is two twins put together though but not too much of an issue. Food in restaurant was very good with a varied menu. Most members of staff were very polite although one... More 

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Thank AngieB739
Swindon
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed for two nights at this unpleasant hotel. Received very poor service from the bar and reception staff. The "you're an inconvenience" type attitude prevailed on each encounter. Changed room because bathroom was unpleasant - tired and grubby. See pics. Refurbished room was better but it's a hotel with no life or soul. Would not recommend to anyone.

Helpful?
Thank julieannc2004
Derby, United Kingdom
Level Contributor
139 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 228 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The double beds are two singles pushed together but that gives you plenty of space although we found them a little too firm for us. The hotel is built in three separate blocks so you may have to encounter the weather as you move from one to another to use the facilities. The breakfasts are quite good and the leisure... More 

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Thank Harv12
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

two night stay, room was in south lodge. Room was ok but double bed was 2 singles pushed together, very soft and uncomfortable, sheets didn't fit so came loose. bathroom extractor either wasn't working or was so bunged up with dirt that it couldn't work. breakfast was in main building so got wet as didn't have brolly. wifi according to... More 

Helpful?
Thank moose1162
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed 21st, 22nd January The hotel is in a lovely position overlooking the estuary, room was spotlessly clean and warm. We ate in the hotel restaurant the first night, the food was excellent and waiters very friendly, breakfast also was great. The second night we visited the attached pub and we're lucky enough to catch a live band who were... More 

Helpful?
Thank Terry W
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