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BEST WESTERN Passage House Hotel

Certificate of Excellence
3.0 of 5
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Hackney Lane, Kingsteignton TQ12 3QH, England
BEST WESTERN Passage House Hotel
Best prices for: 1 room 1 guest
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Ranked #1 of 1 Hotels in Kingsteignton
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
MerlinRalphie Newcastle upon Tyne, United Kingdom
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693 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle upon Tyne, United Kingdom
Top Contributor
57 reviews 57 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Travelling from Cornwall back to Gatwick Airport we decided to stay over here for one night to break the journey after sightseeing in the area. It was less than £60 for the double room which was a very good price. We were placed in the north lodge, room 51, and I was a little dubious at first about being out... More 

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bristol
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I took advantage of an amazon local offer to book two nights at the Passage House Hotel this week. We choose this particular hotel as it was on the banks of the river. We had room 11 in South Lodge which afforded a lovely view of the estuary from the balcony - we really enjoyed watching the birds on the... More 

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Weston super Mare, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here for 3 nights whilst exploring the local area. Rooms were as expected, although the bathroom was a little gloomy and would benefit from an update. Good Tv and furnishings, clean and tidy - only very minor cleaning issues missed. Bed looked a bit flimsy, but at the end of the day, it's all about... More 

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Bristol, United Kingdom
Top Contributor
361 reviews 361 reviews
73 hotel reviews
356 helpful votes 356 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location, large car park, quiet and friendly but still very customer focused.Could not fault the restaurant and bar areas nor the rooms and other facilities. I believe my comment say it all but i keep getting an annoying prompt to submit a minimum of 200 words,

Review collected in partnership with Best Western GB

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Billingshurst, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My wife and I had heard good things about this hotel and arrived after a 4-hour drive. We were checked in adequately by the receptionist and then set off for our room. The room was nice with a balcony providing a wide view overlooking a pretty (albeit windswept) estuary. It was adequately decorated and (a nice touch) our towels were... More 

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PassageHouse, Director of Sales at BEST WESTERN Passage House Hotel, responded to this review

Thank you for your review, I will be sure to pass on your feedback to the rest of the team to review also. I am really disappointed that you weren't satisfied with your stay, and the complimentary use of the dressing gown and slippers in your room, this is the first time that we have had negative feedback on these... More 

Blandford Forum, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I went for a nice night away, Good Friday, As the room had been reduced I was dreading it, but we stayed in South Lodge room 12, the room was lovely, big bed, really clean, I run a housekeeping company, so I am very very particular and picky, but I could not fault the housekeeping standards at... More 

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PassageHouse, Director of Sales at BEST WESTERN Passage House Hotel, responded to this review

Thank you for your review. I was really disappointed reading your review. Firstly thank you for your feedback regarding the cleanliness of our rooms, I will pass on your feedback to the housekeeping team. I have given your feedback to our restaurant manager and our Chef to review and advise why or how this happened. I can reassure you that... More 

Hereford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked a double room for a business trip, with an excellent accommodation only deal. Plenty of parking. Friendly, efficient check in staff. The room was modern, very generously sized and very clean, with one double and one single bed. My only criticism would be lack of bedside/reading lights. Overhead ones too bright. Would book a room with estuary view if... More 

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PassageHouse, Director of Sales at BEST WESTERN Passage House Hotel, responded to this review

Thank you for your review, I will be sure to pass on your feedback Kind Regards Carley Warren More 

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago

This Hotel needs updating in the areas of Pool Sauna and changing rooms very. Dirty Showers not working pegs hanging off the walls urine on floors plus an abundance of hair left in the drainage area no management available to complain about this issue Pool water COLD NOT CONDUSIVE to a pleasant experience General Staff polite Toilets not clean no... More 

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PassageHouse, Director of Sales at BEST WESTERN Passage House Hotel, responded to this review

Thank you for your review, I will be sure to pass on your feedback If you would like to discuss your experience further please contact me on 01626 355515 Kind Regards Carley Warren More 

Bristol, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spent a pleasant 3 day break here with my wife and found the room very comfortable with a huge bed and breakfast was also very good. Had drink at bar on first day which was very expensive so no more drinks in the hotel for us.The biggest gripe we have is that we could not get WiFi in our room... More 

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PassageHouse, Director of Sales at BEST WESTERN Passage House Hotel, responded to this review

Thank you for your review, I will be sure to pass on your feedback. I will personally contact our WiFi supplier now to find out what happened to ensure that it doesn't happen again Kind Regards Carley Warren More 

Cirencester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I took my other half here in early february for his birthday. Our room was lovely overlooking the Estuary with a balcony. The staff were very friendly and helpful. Restaurant was good, lovely breakfast. We enjoyed our stay here and would definitely go back.

Was this review helpful? Yes
PassageHouse, Director of Sales at BEST WESTERN Passage House Hotel, responded to this review

Thank you for your review, I will be sure to pass on your feedback Kind Regards Carley Warren More 

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