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BEST WESTERN Passage House Hotel

Certificate of Excellence
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Hackney Lane, Kingsteignton TQ12 3QH, England
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BEST WESTERN Passage House Hotel
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Ranked #1 of 1 Hotels in Kingsteignton
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
PSKT London, United Kingdom
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684 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Exeter, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW

Lovely setting on the River Staff very friendly but we could see why on a dry mild Friday lunch time they were so quiet The menu choice if you did not want Carvery was poor we had sandwiches The whole place needed redecorating even the many outside garden tables did not look as if they had seen a lick of... More 

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London, United Kingdom
Senior Contributor
43 reviews 43 reviews
41 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel three times and have always had a good experience. The location right by the river is beautiful, even allowing for the nearby main road, and is great for photographing wildlife and sunrises. All the rooms I have had have been large “American style” with plenty of space and a good sized bathroom with a... More 

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Epsom, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just spent a very enjoyable 1 week holiday with another couple in a 1 bedroom estuary view appartment. The appartment was well appointed, clean and the holiday club reception booking in pleasant and efficient. The kitchen was on the top floor and was clean and well stocked with china and cooking utensils. There was an open plan dining... More 

Was this review helpful? Yes 1
Lydney, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We have just returned from an Amazon break at the hotel. We added a third night and upgraded to a room with an estuary view. The room was quiet and comfortable, and the view well worth the upgrade (though we did have lovely weather which helped). Unlike some previous reviewers we found the hotel smart and the staff pleasant and... More 

Was this review helpful? Yes 1
Weston super Mare, United Kingdom
Top Contributor
66 reviews 66 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just spent a lovely 3-night weekend here on an offer with Amazon Local, which was excellent value. The hotel is clean, modern and tastefully-decorated and its' position is delightful, sitting right on the Teign Estuary. We had dinner in the restaurant on the first night which was excellent, but the drinks rather expensive. On the 3rd. night we... More 

Was this review helpful? Yes 1
Oxford, United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

The bar service and table service at dinner were awful - worthy of Fawlty Towers , the service at breakfast wasn't much better - worthy of Mrs Overall ..... The room in the North Lodge had NO hot water , a TV that didn't work , and no bedside tables - just awful ceiling spot lights . But best of... More 

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Bournemouth, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Well, this review is one I'd hoped not to write. Been going to the Passage House for at least six years, twice a year. When we first went it was an independent hotel and everything about it was faultless. We reviewed it many times and all the reviews were 5-star. We have just returned after a 'birthday 'weekend' and it... More 

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PassageHouse, Director of Sales at BEST WESTERN Passage House Hotel, responded to this review

Thank you for your review, I think that there may be some confusion. The hotel hasn't been taken over by Best Western, it is still independently owned by the same owner. Best Western is used as a marketing tool, and has no financial investment in the hotel. I will however pass on your feedback to the owner and the rest... More 

Portsmouth, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel offered far more than I was expecting. Our room (situated in North Lodge) was of a very high standard - clean, modern with views to the estuary, making a relaxing and comfortable space. Dinner the first night (part of Amazon deal) was first class - including choice on menu, service and high standard of the meal itself. Breakfast... More 

Was this review helpful? Yes 1
Bristol, United Kingdom
Top Contributor
55 reviews 55 reviews
33 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 2 nights on a Groupon deal. We absolutely loved it. No complaints at all. The staff are amazing. We had to cancel and rearrange our booking initially. They were very helpful. When we were there they were super friendly and helpful and the lady on reception even brought some plates and cutlery to our room so... More 

Was this review helpful? Yes 1
ringwood
Top Contributor
63 reviews 63 reviews
21 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked on Groupon deal and was very happy with the hotel. Paid for an upgrade to estuary view only £15 per night. Worthwhile. Nice large room and quieter I would think, than the standard room as there is road and rail noise. Swimming pool looked great but didn't try it. Lovely spot for touring. Good for bird watching over the... More 

Was this review helpful? Yes 2
PassageHouse, Director of Sales at BEST WESTERN Passage House Hotel, responded to this review

Thank you for your review, hope to see you again soon Kind Regards Carley Warren More 

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