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Holiday Inn Derby - Nottingham M1

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Bostocks Lane, Sandiacre NG10 5NJ, England
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Holiday Inn Derby - Nottingham M1
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Holiday Inn Derby - Nottingham M1
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281 reviews from our community

Traveler rating
    59
    111
    70
    26
    15
See reviews for
54
66
27
80
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Chester, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

My family and I would like to thank all the staff who made my father's surprise 80th birthday celebration such a lovely occasion. Everyone was so kind and helpful ...nothing seemed too much trouble. Special thanks to Hannah for organising the party and Danielle who was fantastic ...hiding 50 guests, keeping lookout and orchestrating everyone through the carvery. A lovely... More 

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Caernarfon, United Kingdom
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

A wedding was going on in the hotel on the night we stayed and late in the night people were obviously making their way back to their rooms but carrying on conversations (and, at one point, loud arguments) in the room corridors, which could be clearly heard from our room. The drainage from the sink in the en suite was... More 

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Newcastle Upon Tyne
Top Contributor
55 reviews 55 reviews
37 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

It's been a few years since I last stopped here and the rooms have been pleasantly decorated than I remember. The hotel has good parking and is easy to find. What has not changed is the poor customer service. Bar staff always missing, the distrust they have if you in that you not asked for a credit card swipe when... More 

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Butterwick
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed overnight as we had travelled 'back home' to catch up with family and see Lionel Ritchie at Capital FM Arena. I originally chose this hotel as breakfast is at a reasonable time and it is a late check out from the hotel. We arrived late afternoon and was greeted warmly by the lady on reception. It was a... More 

Was this review helpful? Yes 1
Samir S, General Manager at Holiday Inn Derby - Nottingham M1, responded to this review

Many thanks for taking the time to leave your review and for your kind feedback. I have shared this with the team and they are delighted to receive such positive comments as we pride ourselves on our high standards of customer service. Once again, thanks for your time and I hope that we will have the opportunity to welcome you... More 

Derbyshire, England
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband booked us in to this hotel for my birthday and they couldn't do enough for us and was very helpful.. I walked in to a big bouquet of flowers what my husband had got delivered there before we got there. The rooms was very clean and also loved the fact we ordered breakfast to the room the next... More 

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Samir S, General Manager at Holiday Inn Derby - Nottingham M1, responded to this review

Many thanks for taking the time to leave your review and for your kind comments. It is always a pleasure to receive such positive feedback and I am delighted that you had an enjoyable birthday here at the hotel. I hope that we will be able to welcome you back again very soon. More 

Maidenhead, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Good location, friendly staff and nice meals. Entertaining murder mystery competition in the evening although I was only a spectator. During the evening I could hear a dog barking in reception and later I could hear a different dog constantly making a growling sound. I looked around and saw a small dog and a large bulldog. I did not know... More 

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Samir S, General Manager at Holiday Inn Derby - Nottingham M1, responded to this review

Thank you for taking the time to leave your review. I have noted your observations regarding the lift and will share them with the management team. I am pleased that you enjoyed your stay with us and hope that we will have the opportunity to welcome you back again in the future. More 

Mablethorpe, England, United Kingdom
Contributor
12 reviews 12 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here to enable us to go to a friends birthday party nearby. Easy booking online Great check in and out times, early and later than usual hotels. Very friendly staff at reception and bar. Breakfast was really good. The room was clean and spacious. As other review it was too hot though and the aircon controls kept defaulting... More 

Was this review helpful? Yes 1
Samir S, General Manager at Holiday Inn Derby - Nottingham M1, responded to this review

Thank you for taking the time to leave your feedback following your recent stay with us. I am sorry that you experienced issues with our heating system and I have passed your comments to our Maintenance Manager for review. I am pleased that you enjoyed your stay with us and hope that we will have the opportunity to welcome you... More 

Hants
Contributor
18 reviews 18 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here for 2 nights with my husband and our 2 children. The location is fantastic, we were watching our team play away at Derby and this hotel is only a short drive away. We also went to Alton towers which was a lovely drive away through the countryside. The rooms are comfortable and clean as with all holiday... More 

Was this review helpful? Yes
Samir S, General Manager at Holiday Inn Derby - Nottingham M1, responded to this review

Many thanks for taking the time to leave your review following your recent stay with us. It is always a pleasure to receive such positive feedback and I have shared this with the team. I am delighted that you had an enjoyable weekend and hope that we will be able to welcome you back the next time you are in... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I use the venue on a regular basis and have yet to be disappointed. Denise who greets and sets up the meeting rooms has always got a smile on her face and always takes time to welcome me. Denise is a credit to the hotel as are all the staff who always address any requests quickly and honestly. Ste BG

Was this review helpful? Yes
Samir S, General Manager at Holiday Inn Derby - Nottingham M1, responded to this review

Many thanks for taking the time to leave your review following your recent visit to the hotel. It is always a pleasure to receive such positive feedback and I will ensure that Denise is recognised for her excellent service. We look forward to welcoming you back again very soon. More 

Contributor
17 reviews 17 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 18, 2015

Stayed here a night, hotel was clean, reception welcome was straight forward and very polite! Shame the hotel doesn't have a swimming pool but I'm being picky. Frustrating room temperature for a good nights sleep as every time I turned this down it would just go back up to what it was set at. Room was too warm for a... More 

Was this review helpful? Yes
Samir S, General Manager at Holiday Inn Derby - Nottingham M1, responded to this review

Many thanks for taking the time to leave your feedback. I am sorry that the temperature of your room was not comfortable and I have passed your comments regarding this to our Maintenanace Manager. I am pleased that you enjoyed your stay with us and hope that we will have the opportunity to welcome you back in the future. More 

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