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St Gothard Hotel

Carretera d'Arinsal s/n, Erts AD400, Andorra
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St Gothard Hotel
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1 room 1 guest
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Ranked #3 of 4 Hotels in Erts
A recent review
5 of 5 stars Reviewed July 14, 2015
Rachel K
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297 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 14, 2015

My family, boyfriend and I stayed here in March 2015 it is the PERFECT location to stay in Andorra. Close to slopes, nearest town and shopping. Bus runs from town to centre all the time and prices are reasonable. Bar staff are FAB! Such friendly people with lots of information to share if you ask! Provide you with burgers, sandwiches... More 

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salisbury
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed June 7, 2015

We stayed here as a family of 2 adults and 2 children ages 17 and 13 in February. The hotel staff were helpful. The half board meals were good and plenty of choice. Drinks reasonably priced in hotel bar. Room clean. The only problems we found were that the beds were very hard and there was no where to dry... More 

Was this review helpful? Yes 1
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed May 17, 2015 via mobile

We stayed here as a couple for a skiing trip in January. The hotel was clean and quite nice. However, it should not be classed as a 4 star hotel. This hotel is definitely 3 star. The breakfasts were great but dinners weren't amazing. We aren't picky eaters but the Arabian and Iranian foods didn't appeal to us tired and... More 

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Kildare, Ireland
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed April 25, 2015

Overall the hotel is ok. Our room was clean but cold, there was obviously an issue with our heating system as the rooms of others in our party didn't have the arctic chill we had! Looking back we should have asked to move but anyway. Food was hit and miss with the themed nights but always something to fill our... More 

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Miguel Ángel G G, Gerente at St Gothard Hotel, responded to this review

Dear Chery, Thank you so much for taking the time to write a review about your stay here in Hotel St Gothard. I am so pleased that your staying with us overall was good and that walk up to the ski lift was easier than expected from other reviews. We have to say sorry about the heating but in this... More 

Doncaster, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 9, 2015

We stayed in a triple room, double + single bed. The room was clean, pleasant and comfortable with enough room for 3 plus ski gear, enough plenty of cupboard space, sockets and mirrors in sensible places, beds really comfortable and towels were changed daily. we found all the staff really helpful and friendly, restaurant had themed nights but there was... More 

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Miguel Ángel G G, Gerente at St Gothard Hotel, responded to this review

Dear Jenny, It is great to here such nice comments about our service and hotel I know my team will be really pleased to read your comments and they are a really great way to both thank and to motivate us all in offering the most genuine service we can. Best Regards Miguel Ángel García General Manager More 

Northampton, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed April 7, 2015

I have stayed at this hotel on several occasions and found it to be a reasonably good hotel, but this year the staff and service at the reception was quite shocking. The first receptionist that we met, was clearly extremely 'fed up' and didn't make any effort to hide it. When we got to our room, it was smaller than... More 

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Miguel Ángel G G, Gerente at St Gothard Hotel, responded to this review

Dear Mrs. Legrand First of all, we want to thank you for the time taken to fill out this review . We strive to provide the best possible service to our customers and deeply regret not having been to the height of your expectations. For over a year now, we have differentiated our rooms into 3 categories - Standard (... More 

Greater London, United Kingdom
1 review
4 of 5 stars Reviewed April 6, 2015 via mobile

We're just back from a great family ski holiday. It's the first time we took our 5 year old so needed family friendly hotel/resort/slopes but also something which would keep an advanced snowboarder and intermediate skier happy. The hotel was fine, rooms clean and fairly basic, staff were very friendly, dinner was a different themed buffet every night which was... More 

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Miguel Ángel G G, Gerente at St Gothard Hotel, responded to this review

Dear Jo, Dear Juana Elena L, Thank you so much for taking the time to write a review about your stay here at the Hotel St Gothard. I am so Pleased you enjoyed your stay here with us and that you liked the hotel and the friendly service. I hope that you have the opportunity to come to Andorra again... More 

Halifax, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 5, 2015

Clean, comfortable hotel. Nice restaurant, large lobby area, pleasant rooms. Good room service. Towels changed daily. Good food but could be hotter. No evening entertainment for the week I was there. Bus up to the gondola was regular but not in accordance with the timetable. Friendly reestaurant staff with good service. Walk to the gondola not a problem unless you... More 

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Miguel Ángel G G, Gerente at St Gothard Hotel, responded to this review

Dear Tartenarmy, Thank you so much for taking the time to write a review about our hotel. I am so pleased you like the Hotel and service, we really appreciate your reccomendation for us. I do hope that you have the opportunity to come and stay with us again soon. Kind Regards Miguel Ángel García General Manager More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 1, 2015

We stayed in st gothard in a triple room. The air con/heating didn't work, when we mentioned this we were provided with an electric heater, which was sufficient for heat but the room got stuffy after we had showers. The was a leak in the bathroom one day from the room above, staff came up very quickly to clean and... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 28, 2015

Overall the hotel is fine, the rooms are of a decent size, the showers/baths in the rooms are good. Food was variable. It reminded me of what I used to get in University Halls at times. Good selection though. A slight annoyance was that you couldn't get a coffee at your dinner table with/after dinner. They send you upstairs to... More 

Was this review helpful? Yes 1
Miguel Ángel G G, Gerente at St Gothard Hotel, responded to this review

Dear Alex, We appreciate you taking the time to share your feedback regarding your stay with us. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. We are sorry our hotel did not live up to your expectations and regret you were not satisfied with the conditions... More 

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