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All 4 Erts hotels

Hotel Palome

4.0 of 5 Hotel   |   Ctra d'Arinsal, s/n, Erts AD400, Andorra
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Ranked #1 of 4 hotels in Erts
A recent review
5 of 5 stars reviewed 3 weeks ago
peripatetic83 Vancouver, Canada
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  • Reviews (129)
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129 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here 9 nights after staying one night at another hotel we had pre-booked. The other hotel was noisy and stuffy. Both hotels had comparable prices and we got rooms on the top floor facing the back. Palome's breakfast was great and it was not a buffet. You get a large selection of fresh fruit, croissants and rolls, yoghurt,... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed just on night as a stop over , amazing decor in the rooms , great bathroom. Very helpful staff couldn't do enough for you, including letting me use their garage to park my motorbike free of charge - free soft drinks included in the mini bar. Nice meal in the restaurant also , reasonably priced. I hope I can... More

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Shanghai, Shanghai, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

It was our second visit to Palome hotel. Another unforgettable stay. We love the contemporary paintings and settings. Dinner at the Emo restaurant is always a treat. We loved it. What makes the Palome hotel special is its staff who is always there ready to help. Our suite was very spacious, wooden floor, balcony, free wifi...

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 22, 2014 via mobile

We were tired and looking for a lovely boutique hotel in Andorra away from rush of other crowds. We came across Hotel Palome. We got a great overview deal, the best room view ever overlooking the river and little bridge. The food was magnificent! The staff speak English and were very helpful. Thank you Maxi for a lovely stay!

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County antrim
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed March 10, 2014

Boutique hotel will very small albeit well finished rooms in a modern style about 20 mins walk from the gondola at Arinsal ski resort. Our stay was spoiled by the exceptionally rude manager who treated my wife with complete contempt when trying to book-in, Basil Faulty without the humour!

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 4, 2014

As the hotel goes it is really great! very clean, friendly staff, good food, spacious and modern rooms. The only "but" i would point out is the long walk to and from the góndola. There is a free bus but it takes a long time for it to come along so we always walked instead (it is an uphill walk).... More

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Lisbon, Portugal
2 reviews
5 of 5 stars Reviewed February 24, 2014

Loved it! Close to ski shops, pal-arinsal ski resort is just some meters away by feet or you can catch the free bus really close to the hotel street. Very nice staff, perfect service, the restaurant has amazing food, perfect location and room.

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London, United Kingdom
1 review
5 of 5 stars Reviewed February 22, 2014

Stayed for 5 nights during Feb half-term - two adults and two children. Suite was spacious and spotlessly clean. Intimate feel to the hotel - nothing was too much trouble: staff were very friendly, polite and helpful. We had the half-board option and the dining experience both at breakfast and dinner was excellent. Tranquil base - highly recommend.

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Senior Reviewer
8 reviews 8 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 15, 2014

Refreshingly different mix of modern design and typical mountain stone and wood construction. Great rooms and the staff are very keen to meet your every needs and take a great pride in their work. Half board comes with a la carte dining instead of the typical buffet which was very good. Overall excellent value for money and highly recommended.

Was this review helpful? Yes 1
Tarragona, Spain
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 18, 2013

We stayed here in February during the big deep snow time!!, We were greeted by the Hotel Manager, who was welcoming, lovely, polite, informative about the hotel and the area. We were shown to our hotel room, which faced to the front. There was a little balcony. The room was clean and fresh. The bathroom was super clean. We were... More

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Additional Information about Hotel Palome

Address: Ctra d'Arinsal, s/n, Erts AD400, Andorra
Location: Andorra > La Massana Parish > Erts
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Palome 4*
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Also Known As:
Palome Hotel Erts
Hotel Palome Andorra/Erts

66 photos of this hotel

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Hotel & grounds (2)
Bathroom (2)
Room/suite (19)
View from room (2)
Dining (1)
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Hotel & grounds (8)
Room/suite (14)
Dining (2)
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Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
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Official Description (provided by the hotel)
A remarkable elegance impregnates your skin. You sense the roar of the big city outside.The window calls you and you approach it. There’s only nature out there.Welcome.The hotel, which has a cosmopolitan design, contrasts with peaceful surroundings in the heart of nature.Its local exterior architecture in wood and stone contains a urban interior design of contrasts in materials such as leather and iron.The interior LED lighting produces an intimate, discreet and welcoming atmosphere for people with their own identity. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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