I have just had three nights at the White Horse as I was working near to the Inn. When I am next in the area this will be my choice of accommodation. A friendly welcome from Anne the owner, clean room, a comfy bed and clean sheets, tea and coffee, wi-fi what more do you need? The sirloin steak was... More

My husband and I stayed at the White Horse while we were in England over Christmas holiday. It really was a delightful place to stay. The caretakers were very nice. We had some great conversations about the history of the place. The full English breakfast was really a nice surprise for me being an American. My husband who is from... More

Perhaps this hotel is wonderful inside - but I will never know, as when I showed up there was nobody there to let us in. They were happy to still charge my card though and when I called them the owner screamed at me down the phone. I certainly don't recommend booking with this hotel.

I Arrived at the Hotel to be greated by a young smallish Gentlemen with slicked back, black hair i think he was new as there was someone else before but he seemed very confused and didn't really know what he was doing, which wasn't very reassuring i think he tryed to hard. Putting that aside the room was ok maybe... More

Having booked in a hurry and not reading the Tripadvisor reviews until afterwards we booked into the White Horse with some trepidation. We need not have worried. We were quickly checked in by a very friendly young man who explained how we could get back into the hotel after hours, the meal times etc. and that the guest lounge is... More

My partner and I booked into the Old White Horse whilst taking a few days sightseeing around Bury St Edmunds. The Inn is easy to find, well located to the A14 and was a fantastic old coaching Inn. We knew the opening times which were well published on their website, and understood that the bar opened from 4pm - 9pm... More

I really don't understand all the criticism and bad experiences people have had here. I read the reviews before we came here for 3 nights, and i was a bit worried what with loads of bad reviews, but we had a very enjoyable 3 day stay here, from last Tuesday 23 oct 2012. Yes the rooms are small, but we... More

The woman who owned the hotel was quite a strange and cold lady and bordering on rude. The stay was ok as this was a one night stopover arriving late and leaving early. The bar area was exceptionally quite as not many people seemed to be booked in. The room was not good, portable heater did nothing to fight the... More

the staff is nice but the owners are so rude and unhelpfull, they gave me food poisioning for two weeks, advise people not to stay here and not to eat, even the glasses was dirty and the rooms had mould.