We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 17 Playa el Agua hotels

Portofino Hotel

3.5 of 5 Resort (All-Inclusive)   |   Prolongacion, Playa el Agua, Margarita Island, Venezuela
Hotel amenities
Save Saved
You added Portofino Hotel to your Saves list
Portofino Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
58%
Ranked #9 of 17 hotels in Playa el Agua
A recent review
4 of 5 stars reviewed 4 days ago
rosaeb Iran, Spain
  • Overview
  • Reviews (743)
  • Photos (813)
  • Amenities
  • Q&A (1)
  • Room tips (17)
  • Location
  • More
Write a Review

743 people have reviewed this hotel

Traveler rating
    126
    277
    192
    88
    60
See reviews for
259
265
20
9
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Debe, Trinidad
1 review
1 of 5 stars Reviewed 3 days ago NEW

I stayed at Portofino complex it was terrible. The toilet could not flush, shower had no hot water, had to make a deposit of 200 B's for a remote control for the TV and towels for the Beach and pool. I will not recommend the hotel to anyone.

Was this review helpful? Yes
Iran, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Caribbean sea , this hotel is like a paradise , I love there , I hope for holiday I come back there , very nice views and very fantastic hotel , entertainment programs, nice music and foods and ... every where is full of green plants and flowers , a beautiful calm beach ...

Was this review helpful? Yes
Orlando, Florida
Contributor
19 reviews 19 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First to start the location is very far from everything and very dark at night. The rooms smell humidity, bathroom really bad smell coming out from the sewers plus in really bad shape, rooms will need to be redone completely. Service was good as well as the entertainment given at any time by the pool, beach and theatre at night.... More

Was this review helpful? Yes
Trinidad
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 22, 2014

I checked in at 10.30pm and went to room 410. Flushed the toilet and the room smelt like a leaking cesspit. I waited for about 15 mins to see if the smell would go away and it didn't. I went to reception and told them and the receptionist who was not very helpful said to go back to the room... More

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
4 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 20, 2014

I stayed here for a mini holiday with my boyfriend in Aug 2013 We were holidaying in Venezuela around Caracas and surrounding areas when we decided to book this hotel for 4 days. I honestly think this hotel was good! We were with an all inclusive package so we could eat whatever we wanted to to, the afternoon snacks weren't... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 13, 2014

I want to fair - the hotel and food are not too bad. But the fact that my money and camera was stolen by one of the cleaners whilst I had breakfast was an utter disappointment and shocker. This was my first stay at the hotel and I will not be returning. I would like others to be aware of... More

Was this review helpful? Yes
Tobago
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 7, 2014 via mobile

Omg...The rooms, the bathroom disgusting. The cleanliness of the place was a huge issue..everything was concrete yet though the mattresses weren't too bad. The food maybe a little bland was still okay there were salt and pepper shakers on the table. Wide variety each day of food fruits and desserts ..the exterior was beautiful. ..Although it is roughly an hour... More

Was this review helpful? Yes
trinidad
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 7, 2014 via mobile

Stayed at portofino hotel from feb 28 to mar 04 with 8 members of my family. The resort is beautiful the food was good, did not have the problem of good being recycled over our few days there. The rooms were cleaned early everyday. The hotel had just a couple staff members who can speak english at the front desk.... More

Was this review helpful? Yes 1
Tacarigua
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 28, 2013

Stayed there on my anniversary. Friendly staff. Nice spacious grounds. Lots of beautiful ppl around. Food not too bad. Drinks were good. Located a bit far from the town but the drive to and from was nice. Overall it was a fun few days.

Was this review helpful? Yes 2
2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed September 10, 2013 via mobile

I stayed there with a group of 10 women and we all had the same opinion :we were never returning to this hotel EVER! The rooms smelt old and moldy, there are times when there was no water to shower. There was also short periods of power outages ( I guess to save on energy). The bed bases are made... More

Was this review helpful? Yes 5
Owners: What's your side of the story?
If you own or manage Portofino Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Portofino Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Portofino Hotel

Address: Prolongacion, Playa el Agua, Margarita Island, Venezuela
Location: Venezuela > Insular Region > Coastal Islands > Margarita Island > Playa el Agua
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Portofino Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Despegar.com and HotelsClick so you can book your Portofino Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Portofino Hotel Playa El Agua
Portofino Hotel Margarita Island/Playa El Agua, Venezuela

813 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (814)
Viewed
Pool/beach area (154)
Viewed
Hotel & grounds (197)
Viewed
Room/suite (70)
Viewed
Dining (43)
Viewed
Family/play areas (28)
Viewed
View from room (40)
Viewed
Bathroom (14)
Viewed
Other (268)

Amenities

Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool
Hotel Style
#3 Top resorts Hotel in Playa el Agua
Hotel Class
Number of rooms
501

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Portofino Hotel and other travelers.
1 question

See all questions (1)

See which rooms travelers prefer