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Portofino Hotel

Prolongacion, Playa el Agua, Margarita Island, Venezuela
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Portofino Hotel
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Ranked #6 of 15 Hotels in Playa el Agua
A recent review
4 of 5 stars Reviewed September 23, 2014
Jiri K Prague, Czech Republic
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899 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Prague, Czech Republic
16 reviews 16 reviews
3 hotel reviews
4 of 5 stars Reviewed September 23, 2014

It was some time ago, many things could change since that time. But when we were there, it was absolutely perfect. A wonderful beach, friendly staff, good food and all the related al inclusive services. We enjoyed night bars where waiters did not take care about the amount of rum in your drink :-). Every day, there was a perfect... More 

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London, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed August 19, 2014

This is lucky to be called a 3 1/2 star. We spent 2 weeks at this resort. The food was terrible. All 4 family members became sick. They do not believe in purified water and most of their salads etc are washed in the same un-purified water. I would never every return here.

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Debe, Trinidad
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 21, 2014

I stayed at Portofino complex it was terrible. The toilet could not flush, shower had no hot water, had to make a deposit of 200 B's for a remote control for the TV and towels for the Beach and pool. I will not recommend the hotel to anyone.

Was this review helpful? Yes 3
Iran, Spain
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 20, 2014

Caribbean sea , this hotel is like a paradise , I love there , I hope for holiday I come back there , very nice views and very fantastic hotel , entertainment programs, nice music and foods and ... every where is full of green plants and flowers , a beautiful calm beach ...

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Orlando, Florida
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed June 30, 2014

First to start the location is very far from everything and very dark at night. The rooms smell humidity, bathroom really bad smell coming out from the sewers plus in really bad shape, rooms will need to be redone completely. Service was good as well as the entertainment given at any time by the pool, beach and theatre at night.... More 

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1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 22, 2014

I checked in at 10.30pm and went to room 410. Flushed the toilet and the room smelt like a leaking cesspit. I waited for about 15 mins to see if the smell would go away and it didn't. I went to reception and told them and the receptionist who was not very helpful said to go back to the room... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed April 20, 2014

I stayed here for a mini holiday with my boyfriend in Aug 2013 We were holidaying in Venezuela around Caracas and surrounding areas when we decided to book this hotel for 4 days. I honestly think this hotel was good! We were with an all inclusive package so we could eat whatever we wanted to to, the afternoon snacks weren't... More 

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 13, 2014

I want to fair - the hotel and food are not too bad. But the fact that my money and camera was stolen by one of the cleaners whilst I had breakfast was an utter disappointment and shocker. This was my first stay at the hotel and I will not be returning. I would like others to be aware of... More 

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 7, 2014

Omg...The rooms, the bathroom disgusting. The cleanliness of the place was a huge issue..everything was concrete yet though the mattresses weren't too bad. The food maybe a little bland was still okay there were salt and pepper shakers on the table. Wide variety each day of food fruits and desserts ..the exterior was beautiful. ..Although it is roughly an hour... More 

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Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 7, 2014 via mobile

Stayed at portofino hotel from feb 28 to mar 04 with 8 members of my family. The resort is beautiful the food was good, did not have the problem of good being recycled over our few days there. The rooms were cleaned early everyday. The hotel had just a couple staff members who can speak english at the front desk.... More 

Was this review helpful? Yes 1
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Family/play areas (31)
Pool/beach area (219)
Hotel & grounds (281)
Room/suite (94)
Business center/function rooms (1)
Dining (58)
View from room (45)
Bathroom (15)
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