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All 17 Playa el Agua hotels

Portofino Hotel

3.5 of 5 Resort (All-Inclusive)   |   Prolongacion, Playa el Agua, Margarita Island, Venezuela
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Ranked #9 of 17 hotels in Playa el Agua
A recent review
4 of 5 stars Reviewed July 20, 2014
rosaeb Iran, Spain
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766 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • French first
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  • Portuguese first
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English first
London, Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

This is lucky to be called a 3 1/2 star. We spent 2 weeks at this resort. The food was terrible. All 4 family members became sick. They do not believe in purified water and most of their salads etc are washed in the same un-purified water. I would never every return here.

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Debe, Trinidad
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 21, 2014

I stayed at Portofino complex it was terrible. The toilet could not flush, shower had no hot water, had to make a deposit of 200 B's for a remote control for the TV and towels for the Beach and pool. I will not recommend the hotel to anyone.

Was this review helpful? Yes 1
Iran, Spain
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed July 20, 2014

Caribbean sea , this hotel is like a paradise , I love there , I hope for holiday I come back there , very nice views and very fantastic hotel , entertainment programs, nice music and foods and ... every where is full of green plants and flowers , a beautiful calm beach ...

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Orlando, Florida
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 30, 2014

First to start the location is very far from everything and very dark at night. The rooms smell humidity, bathroom really bad smell coming out from the sewers plus in really bad shape, rooms will need to be redone completely. Service was good as well as the entertainment given at any time by the pool, beach and theatre at night.... More

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 22, 2014

I checked in at 10.30pm and went to room 410. Flushed the toilet and the room smelt like a leaking cesspit. I waited for about 15 mins to see if the smell would go away and it didn't. I went to reception and told them and the receptionist who was not very helpful said to go back to the room... More

Was this review helpful? Yes 3
5 reviews 5 reviews
4 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 20, 2014

I stayed here for a mini holiday with my boyfriend in Aug 2013 We were holidaying in Venezuela around Caracas and surrounding areas when we decided to book this hotel for 4 days. I honestly think this hotel was good! We were with an all inclusive package so we could eat whatever we wanted to to, the afternoon snacks weren't... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 13, 2014

I want to fair - the hotel and food are not too bad. But the fact that my money and camera was stolen by one of the cleaners whilst I had breakfast was an utter disappointment and shocker. This was my first stay at the hotel and I will not be returning. I would like others to be aware of... More

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 7, 2014 via mobile

Omg...The rooms, the bathroom disgusting. The cleanliness of the place was a huge issue..everything was concrete yet though the mattresses weren't too bad. The food maybe a little bland was still okay there were salt and pepper shakers on the table. Wide variety each day of food fruits and desserts ..the exterior was beautiful. ..Although it is roughly an hour... More

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 7, 2014 via mobile

Stayed at portofino hotel from feb 28 to mar 04 with 8 members of my family. The resort is beautiful the food was good, did not have the problem of good being recycled over our few days there. The rooms were cleaned early everyday. The hotel had just a couple staff members who can speak english at the front desk.... More

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 28, 2013

Stayed there on my anniversary. Friendly staff. Nice spacious grounds. Lots of beautiful ppl around. Food not too bad. Drinks were good. Located a bit far from the town but the drive to and from was nice. Overall it was a fun few days.

Was this review helpful? Yes 2
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Additional Information about Portofino Hotel

Address: Prolongacion, Playa el Agua, Margarita Island, Venezuela
Location: Venezuela > Insular Region > Coastal Islands > Margarita Island > Playa el Agua
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Portofino Hotel 3.5*
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Also Known As:
Portofino Hotel Playa El Agua
Portofino Hotel Margarita Island/Playa El Agua, Venezuela

818 photos of this hotel

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Pool/beach area (156)
Hotel & grounds (198)
Dining (44)
Room/suite (70)
View from room (40)
Family/play areas (28)
Bathroom (14)
Other (269)
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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