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Hesperia Playa El Agua

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Avenida 31 de Julio | Manzanillo, Playa el Agua, Margarita Island 6311, Venezuela
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1 room 1 guest
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1,831 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 9, 2015

I stayed at that hotel for about 7 days (enough to know the good things and te bad things about the resort) with all my family including my two brothers, parents and two of my grandparents. I disliked my stay there and I would never recommend it, at least for the people I care about. Good things I noticed: they... More 

Was this review helpful? Yes 1
OFernandezLo, Director General at Hesperia Playa El Agua, responded to this review

Dear Guest, First and foremost, we would like to take this opportunity to thank you for the trust you have placed in Hesperia Playa El Agua and for having sent us your comments referring to your last stay with us. We appreciate that you have taken the time to share with us your experience at our Hotel. We are deeply... More 

San Fernando, Trinidad
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 9, 2015

We (Wife and I) stayed at this hotel during the February 2015 Carnival period for the first time. The check-in took an bit long (just under an hour). Management should look at these situations so they can add more personnel to the Front desk during busy check-in periods. The clerk spoke English so this is a big positive. The hotel... More 

Was this review helpful? Yes 4
Buenos Aires, Argentina
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed March 2, 2015

This is a nice and clean hotel. Perdiod. I spent 4 days and nights there at the Eden Club part which is supposed to be the best one. The first day a perfume went missing from my luggage (the one and only thing we didnt put in the safe box). The management treated us as if we wanted to cheat... More 

Was this review helpful? Yes 3

Travelers are raving about these Playa el Agua hotels

Ottawa, Canada
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 9, 2015

Considering the current political and economic situation of Vza, the resort was very good. I did not notice a shortage of anything. Staff is very friendly and you can really have a good time in this place. The beach is not private, though. Food is ok, however, after the fourth day, I had had enough of it. I would go... More 

Was this review helpful? Yes 3
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed January 30, 2015

We booked this trip with our families, as a good bye to Venezuela, as we are planning to study abroad. Given that fact that Hesperia is an international hotel group, we supposed it was going to be a great vacation. How wrong we where! Let's start by saying that I am writing this on my first day of vacation, so... More 

Was this review helpful? Yes 3
OFernandezLo, Director General at Hesperia Playa El Agua, responded to this review

Dear Guest, In name of all the Staff that works in the Hotel Hesperia Playa el Agua, we would like to send you our most sincerely regards. It’s very important for us and we also appreciate that you let us know your comments, for us this is a gift that gives us the opportunity to improve our service. We sincerely... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 7, 2015

I arrived with my husband to the hotel on December 22th. I was very surprised and happy with the service the receptionist provided. She was very friendly and professional. Magdalena accommodated us immediately with our room and gave us all the information about the amenities the hotel had to offer and explained to us how the restaurants services worked at... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 13, 2014

OK the Location is great. The price is really good. But Everything else is just plain. If you área looking for a simple hotel clean and next to the beach is a good choice. Ill probably go back. Saw a great road to mountain bike near playa el agua.

Was this review helpful? Yes 1
OFernandezLo, Director General at Hesperia Playa El Agua, responded to this review
Google Translation

Estimado Huésped, Un placer saludarle. Nos agrada saber que nuestro Hotel y su ubicación hayan sido de su agrado, e... More 

Port of Spain, Trinidad
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 11, 2014

Spent five days, initial mix up with the room so we were given another room, that was a bit dirty. After this, we had little problems. Relaxed on the beach in the day, sometimes used the pool. Food was excellent though. Staff very helpful, language barrier cause a little problem here and there but that was to be expected. Wifi... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 18, 2014

I came here in February of 2013 for a vacation with my boyfriend. We spent four days at this all inclusive hotel. From the moment we arrived at the airport in Margarita we met with "Ricardo" our transporter. He was friendly, very accommodating and helpful towards us. At the hotel their were only one english speaking staff on the day... More 

Was this review helpful? Yes 2
Caracas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 26, 2014

It is unavoidable to stress out the current political and economical environment in the country before stating anything about this property in a review. Having said that, you must take into consideration that currently-and hopefully not permanently-the current state is of scarcity of basic goods and imported materials, to which hotels do not scape at the current state of events.For... More 

Was this review helpful? Yes 2
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