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Hesperia Playa El Agua

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Avenida 31 de Julio | Sector la Mira, Playa el Agua, Margarita Island 6311, Venezuela
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1 room 1 adult
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Hesperia Playa El Agua
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2,015 Reviews from our TripAdvisor Community

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Trinidad
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have stayed at this hotel 3 Times. My last trip i stayed at the Eden Club which was really good. PRO - Great clean hotel, Rooms were nice and spacious, The pool area is amazing, The food was good, The spa is incredible, Friendly staff once you can understand them. The Asian Night was nice. The outdoor (Sat night)... More 

Helpful?
Thank Rainier S
Antwerp, Belgium
1 review
5 of 5 stars Reviewed January 7, 2016

nice hotel good food and the staff was excellent !!!. I was at the eden club - the are rooms are big (2 dubble beds). pool was nice - with a good bar :) the beach is in front the hotel easy access from the hotel hotel recommented for everyone

Helpful?
Thank jeff w
Escazu
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 2, 2016 via mobile

I came to this hotel to spend new year eve holidays and it has been my worst hotel experience ever! Starting from the fact that they don't have towels!!! On the second day of my stay I realized that they took dirty towels from the floor and hanged it to look like a fresh one, when I complained, they said... More 

Helpful?
Thank CLPTB

Travelers are raving about these Playa el Agua hotels

Cincinnati, Ohio
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 5, 2015

I came here awhile ago, ( before the country's down spiral down fall ) The hotel was amazing, It was the first time that I had been to a all inclusive hotel. SO this was quite the treat for us. ( my family, & wife's family - being Venezuelans ) We opted for 2nd floor rooms, as i always do,... More 

Helpful?
Thank SnowM_nn
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 9, 2015

I stayed at that hotel for about 7 days (enough to know the good things and te bad things about the resort) with all my family including my two brothers, parents and two of my grandparents. I disliked my stay there and I would never recommend it, at least for the people I care about. Good things I noticed: they... More 

Helpful?
3 Thank Regina F
OFernandezLo, Director General at Hesperia Playa El Agua, responded to this review

Dear Guest, First and foremost, we would like to take this opportunity to thank you for the trust you have placed in Hesperia Playa El Agua and for having sent us your comments referring to your last stay with us. We appreciate that you have taken the time to share with us your experience at our Hotel. We are deeply... More 

San Fernando, Trinidad
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed March 9, 2015

We (Wife and I) stayed at this hotel during the February 2015 Carnival period for the first time. The check-in took an bit long (just under an hour). Management should look at these situations so they can add more personnel to the Front desk during busy check-in periods. The clerk spoke English so this is a big positive. The hotel... More 

Helpful?
5 Thank Dickson P
Buenos Aires, Argentina
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed March 2, 2015

This is a nice and clean hotel. Perdiod. I spent 4 days and nights there at the Eden Club part which is supposed to be the best one. The first day a perfume went missing from my luggage (the one and only thing we didnt put in the safe box). The management treated us as if we wanted to cheat... More 

Helpful?
5 Thank Lucila A
Ottawa, Canada
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed February 9, 2015

Considering the current political and economic situation of Vza, the resort was very good. I did not notice a shortage of anything. Staff is very friendly and you can really have a good time in this place. The beach is not private, though. Food is ok, however, after the fourth day, I had had enough of it. I would go... More 

Helpful?
5 Thank Nelson M
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed January 30, 2015 via mobile

We booked this trip with our families, as a good bye to Venezuela, as we are planning to study abroad. Given that fact that Hesperia is an international hotel group, we supposed it was going to be a great vacation. How wrong we where! Let's start by saying that I am writing this on my first day of vacation, so... More 

Helpful?
3 Thank Voltimere
OFernandezLo, Director General at Hesperia Playa El Agua, responded to this review

Dear Guest, In name of all the Staff that works in the Hotel Hesperia Playa el Agua, we would like to send you our most sincerely regards. It’s very important for us and we also appreciate that you let us know your comments, for us this is a gift that gives us the opportunity to improve our service. We sincerely... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 7, 2015

I arrived with my husband to the hotel on December 22th. I was very surprised and happy with the service the receptionist provided. She was very friendly and professional. Magdalena accommodated us immediately with our room and gave us all the information about the amenities the hotel had to offer and explained to us how the restaurants services worked at... More 

Helpful?
1 Thank Rogsi C
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