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Caramel Grecotel Boutique Resort

Certificate of Excellence
Adele, Platanias, Rethymnon, Crete 74100, Greece
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Caramel Grecotel Boutique Resort
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76 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Geneva, Switzerland
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a beautiful resort and as others have said the staff are just wonderful - making you feel so welcome, remembering special things about you, and ready to have a laugh. Everything is very white, the floors, the walls, the area around the pool. I enjoyed the aqua gym with Guido who is a true professional but kept us... More 

Was this review helpful? Yes
Caramel_Resort, General Manager at Caramel Grecotel Boutique Resort, responded to this review

Dear Sir and Madamme It was a great pleasure to welcoming you in Caramel Boutique Resort recently and we thank you very much for taking the time in writing your personal review in Trip Advisor. We are very pleased to read that in general you liked our Boutique Hotel and that you were pleased with our personnel. We have very... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

This destination is perfection and the staff cannot do enough. It says something that after just the first day you know the names of individual members of the Caramel team because they have each made an impression on you. Oggy, the Maitre D. Yannis, the Front of House Manager and everyone else on Marika's highly professional staff, from maids to... More 

Was this review helpful? Yes
Caramel_Resort, General Manager at Caramel Grecotel Boutique Resort, responded to this review

Dear Mr. Roderick Hereby, we would like to thank you very much for taking the time in writing your personal review regarding your visit in our Boutique Hotel. We are very flattered receiving your positive comments for our staff and our services. Personal service, attention to detail, and fulfilling every special wish of our guests are the key factors of... More 

Nottingham, United Kingdom
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 6 days and although we had a nice time I don't think that it was the hotel for us. Probably easier to just do a pros and cons for clarity. Pros The staff team are amazing. Warm, friendly, obliging. kind and helpful. They absolutely make the hotel. Spotless environment. Gorgeous food (but there's a comment below... More 

Was this review helpful? Yes 1
Caramel_Resort, General Manager at Caramel Grecotel Boutique Resort, responded to this review

Dear Madamme, Thank you very much for taking the time to write your review for our hotel on Trip Advisor website. We have very carefully noticed your valuable and constructive comments and we would like to reassure you that working with the greatest enthusiasm every possible effort will be placed to improve the service areas that you brought to our... More 

Shrewsbury, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Our beach villa was simply amazing. The hotel had everything for us, a family of 4 including 2 teenagers 19y & 16y. Inside the hotel - the design, the pool, the beach, the villa, the food and not least the beach volleyball at 5pm every day to re-energise us all after siesta. Wido was patient with us beginners and my... More 

Was this review helpful? Yes
Caramel_Resort, General Manager at Caramel Grecotel Boutique Resort, responded to this review

Dear Sir Taking the time to post your review on the Trip Advisor is very much appreciated by all of us and your positive comments and feedback of your stay strengthen us to continue our efforts for providing luxuries and high standards of services. We are very pleased to hear that your liked the daily activity of Beach Volleyball and... More 

Cheshire
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The most amazing stay we have had. The hotel is warm and welcoming from the minute we arrived to the send off at end of our holiday, making us feel so truly pampered. The free ice buckets, the mid morning cold flannels and the afternoon fresh juice and fruit was five star material. Ozzy made my birthday such an occasion,... More 

Was this review helpful? Yes
Caramel_Resort, General Manager at Caramel Grecotel Boutique Resort, responded to this review

Dear Madamme and Sir It was a great pleasure for us being one of our valuable guest and we are very delighted to read that you have enjoyed your stay with us. We especially appreciated the time you spent to complete a review in the Trip Advisor website. We are pleased that the room and the large veranda met your... More 

Georgia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 26, 2015

Wonderful Indulgence! Spent 3 days here and were upgraded to a junior suite with a side view of the ocean. The hotel staff is so friendly, entertaining, and goes out their way to make sure you are comfortable. Enjoyed the welcome drink and while in the pool we were given complimentary water bottles, or water drinks. I had just been... More 

Was this review helpful? Yes
Caramel_Resort, General Manager at Caramel Grecotel Boutique Resort, responded to this review

Dear Sir Thank you for posting your review in Trip Advisor referring to your recent stay in our boutique Hotel. We are very delighted to read that you enjoyed your stay with us and that we exceeded your expectations regarding your accommodation, the food, the pool and the facilities. I have passed your greetings and thanks to Oggy, our Restaurant... More 

Ringwood, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 24, 2015

What a fabulous stay. Stayed beginning of June 2015.The hotel is nice and small. pool area is lovely and plenty of sunbeds to choose from plus in water loungers. Beach seemed ok but quite busy compared to the pool and very stoney. The free ice buckets at the start of the days was a real 5* touch, as was the... More 

Was this review helpful? Yes
Caramel_Resort, General Manager at Caramel Grecotel Boutique Resort, responded to this review

Dear Sir We would like to thank you for writing a review regarding your stay in our Boutique Hotel in the Trip Advisor. We are very pleased to hear that in you have enjoyed the hotel’s facilities, the pool and the beach area in connection with our services. We have taken into consideration you comment regarding a fresh cooked egg... More 

UK
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 18, 2015

Truly the best hotel I've ever stayed at. We went for our 25th anniversary and had a wonderful time. The facilities and food are wonderful but they are nothing compared to the staff who are unbelievably good and go out of their way to make you feel welcome. Here are two examples: we arrived late on our first night (midnight)... More 

Was this review helpful? Yes 2
Abersoch, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 10, 2015

We returned from Caramel on the 5th of June 2015, I didn't want to come home! The hotel is pristine, the staff are beyond attentive, the food is fabulous, the kids club is easy going and fun and the pool is gorgeous. We stayed in a beach front villa with our own beach cabana which was wonderful. The kids club... More 

Was this review helpful? Yes 3
Caramel_Resort, General Manager at Caramel Grecotel Boutique Resort, responded to this review

Dear Madamme & Sir Τhank you very much for your kind words for our hotel and services referred on your recent review in the Trip Advisor. We are very pleased that we have exceeded your expectations and that you and your son have enjoyed your ten days stay in our Boutique Hotel. For us it is the greatest award to... More 

England
Level Contributor
81 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed June 3, 2015

We stayed here for a week at the end of May with friends and four energetic boys between us. We booked a Beach Villa which was fantastic. Beautifully decorated with two bedrooms and two bathrooms. A double bed for the kids which was a bit of a shame and bathrooms were quite small but adequate. The villa's are directly on... More 

Was this review helpful? Yes 2
Caramel_Resort, General Manager at Caramel Grecotel Boutique Resort, responded to this review

Dear Madamme / Sir It was a great pleasure for us accommodating your family and friends recently and we trust that you have enjoyed your stay with us. We especially appreciated the time you spent to complete a review in the Trip Advisor website. We are very pleased to hear that the Two bedroom villa met your expectations regarding you... More 

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