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Caramel Grecotel Boutique Resort

5.0 of 5
Adele, Platanias, Rethymnon, Crete 74100, Greece
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Caramel Grecotel Boutique Resort
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Caramel Grecotel Boutique Resort
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42 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Firenze
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 18, 2015

This place is a gem in Crete, service is perfect, breakfast is amazing, food at the restaurant is one of the best you can have on the island, and everything is luxurious. The beach is very nice, and private and the hundreds of personal touches of the great staff and General Manager Marika makes this hotel even more special. The... More 

Was this review helpful? Yes 3
Caramel_Resort, Manager at Caramel Grecotel Boutique Resort, responded to this review

Dear Sir We would like to thank you for taking the time to write your review regarding your stay in our Boutique Hotel In Spetember. We are very delighted to hear that we met all your expectations as far as it concerns the quality of the food in our Restaurants as well as our service. We do support strongly the... More 

TA
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 11, 2014

This was indeed the best holiday our family has had in years. In this beautiful boutique hotel, with its white marble and green palm trees, magnificent pool and private beach - every corner is a work of art. Greeted by the most charming and energetic General Manager Marika Zanettou with smiles and friendliness that have influenced her entire staff -... More 

Was this review helpful? Yes 6
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 9, 2014

However this hotel is just new. They do all THE best they can to improve. We stayed there a week, and in THE morning was a lot of noise by THE clearing staff. We have informed the manager about that and THE next day, it was already much better. Our room and the hotel itself is explended clean. You can... More 

Was this review helpful? Yes 3
Moscow
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 23, 2014

My wife and I spent 12 nights in early October in Caramel Grecotel. Here’s our detailed review of the hotel split into key topics (so that you can read only what is most important for you) plus numerous photos to add visuality. So, let’s start. Hotel and location The hotel itself is brand-new and it opened its doors to the... More 

Was this review helpful? Yes 9
Leeds, United Kingdom
Top Contributor
293 reviews 293 reviews
78 hotel reviews
175 helpful votes 175 helpful votes
5 of 5 stars Reviewed October 21, 2014

This gorgeous boutique hotel is situated directly on the beach at Platanias, about a 1 hour 10 minute easy drive along the coast road from Iraklion airport, and about 10 minutes outside Rethymino. The hotel abuts the "old road" into Rethymino with huge electric gates and a lovely glamorous sweeping entrance .There is under cover parking for hire cars at... More 

Was this review helpful? Yes 2
Caramel_Resort, General Manager at Caramel Grecotel Boutique Resort, responded to this review

Dear Madamme Herewith, we would like to thank you for taking the time to write this detailed review regarding our Boutique Hotel. Starting with the helpful information about the location of the hotel and providing all the relative facilities offered in the villa you were accommodated, may only assist someone to get the prompt impression about the high standards of... More 

Brussels, Belgium
Contributor
12 reviews 12 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 20, 2014

Everything has been perfect - I am a picky and frequent traveler and I have been left speechless by this hotel, service, staff, facilities and the whole package. Best holiday ever. Dining prices are a little steep, but there are a few cheaper options within 10 min of driving. But do avoid the resto right in front of the hotel.

Was this review helpful? Yes
Caramel_Resort, General Manager at Caramel Grecotel Boutique Resort, responded to this review

Dear Sir/ Madamme Although a bit late, we would like to thank you for taking the time to write your review and express your satisfaction about your stay in our New Boutique Hotel. We are very pleased to hear that we have exceeded your expectations and as your are a frequent traveler, your view is even more respectable. Rest assured... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 6, 2014

Thanks very much to all the staff members for making this an unforgettable stay. The hotel excels in every way and the beach is really great. Especially the bungalows with beach access are highly recommendable. The hotel size is just about right and luckily not too big and has nice Mediterranean-style palm plantations. Thanks also a lot to the entertainment... More 

Was this review helpful? Yes 2
Caramel_Resort, General Manager at Caramel Grecotel Boutique Resort, responded to this review

Dear Mrs. Iris Thank you very much for taking the time to write a review and for your kind comments regarding your stay in our Boutique Hotel. We are very pleased to hear that you have met your expectations regarding the style and the atmosphere of the hotel as well as that the standard of the services provided by our... More 

Lightwater
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 3, 2014

Stayed here for last full week in September through a deal with Voyage Prive. It was stll expensive but it fitted exactly what we were looking for. We were upgraded to a 2 bedroom villa which was on the sea front. Beautifully appointed rooms. Lovely big bed which was extremely comfortable. Do agree with other comments on the pillows. A... More 

Was this review helpful? Yes 2
Kiev, Ukraine
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 29, 2014

Fantastical hotel. Very fresh and new. Everything is snow-white and shining. Individual approach to each guest, tasty and delicious food, friendly and caring staff, professional animation team. Iryna, September 2014

Was this review helpful? Yes 1
Caramel_Resort, General Manager at Caramel Grecotel Boutique Resort, responded to this review

Dear Mrs. Iryna Thank you for your positive comments and kind words regarding our Boutique Hotel. We are also very happy to hear that you were satisfied by the friendliness and the service of our personnel and the quality of the food! We would like to ensure you that we will continue working with enthusiasm and care, in order to... More 

Munich, Germany
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 29, 2014

We spent 12 truely relaxing days at recently opened Caramel in August. The staff was excellent and most of all sincerely affectionate, so we felt very welcome. Many thanks to Eliza from guest service, Olessya from the kids club, Oggi and Natasha from the restaurant and everyone we might have forgotten and who made our stay so relaxing. This hotel... More 

Was this review helpful? Yes 2
Caramel_Resort, General Manager at Caramel Grecotel Boutique Resort, responded to this review

Dear Guests, We would like to thank you for taking the time to write your review and for your positive comments and kind words regarding our Boutique Hotel. We are also very happy to hear that you were satisfied by the friendliness of our personnel, and we have already passed your thankful wishes to each one of our staff members.... More 

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