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All 19 Platanias hotels

Caramel Grecotel Boutique Resort

5.0 of 5 Hotel   |   Adele, Platanias, Rethymnon, Crete 74100, Greece
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Caramel Grecotel Boutique Resort
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Ranked #5 of 19 Hotels in Platanias
A recent review
4 of 5 stars reviewed 2 days ago
Andriy777 Kiev, Ukraine
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19 reviews from our community

Traveler rating
    13
    4
    1
    1
    0
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8
4
1
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Kiev, Ukraine
1 review
4 of 5 stars Reviewed 2 days ago NEW

I've stayed at the Caramel Hotel for a week in mid September. First of all, I'd suggest to plan these or late Spring dates for non-family visitors. Based on what I heard from the staff the hotel had been packed with young children in the summertime, which is a bit strange for it doesn't provide any good animation to kids.... More

Was this review helpful? Yes 1
Muenster, Germany
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a very warm welcoming with a cool drink and very kind staff at the reception. Or room (Caramel Junior Suite) was lovingly equiped. All brand new, light and stylish. The bath was modern and had a big (rain)-shower... Unfortunately the surrounding of the hotel is not very attractice. The pictures on the website http://caramel.grecotel.com/de/photo-gallery/index.html perfectly describe the real... More

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London, England, United Kingdom
2 reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 1 week ago

We have just returned from a stay at The Caramel Boutique Hotel which I had booked for a 10 night relaxing break, we managed just 4 nights then had to move to a different hotel. Let me start first by saying the staff here are very pleasant(sometimes a little to much) and seem to be the real positive of the... More

Was this review helpful? Yes 24
London, England.
Top Contributor
160 reviews 160 reviews
157 hotel reviews
320 helpful votes 320 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for seven nights in the last week of August and sadly our holiday at the Caramel Boutique Resort, our first as guests of the Grecotel group, did not get off to a happy start. We arrived at 5pm and were told that our accommodation was not ready. Instead we were offered a late lunch and then showed to... More

Was this review helpful? Yes 14
Caramel_Resort, General Manager at Caramel Grecotel Boutique Resort, responded to this review

Dear Sir We would like to thank you for writing a review of your holiday in our hotel. We would once more like to express our apologies for the inconvenience not providing the quaranteed upgraded room type category of your accommodation, as we have already also discussed personally the afternoon on the date of your arrival. However, after arranging the... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 2 weeks, I found this Hotel after long search (not enough reviews on Tripadvisor, so please believe me I am quite normal traveller, patient, not, arogant, not complaining etc, travelling with my family - my lovely wife and 2 children). Hotel was opened on 15th July 2014. Caramel Boutique is promoted as new hotel, but it is... More

Was this review helpful? Yes 8
Caramel_Resort, General Manager at Caramel Grecotel Boutique Resort, responded to this review

With your review, we would like to thank you for taking the time to let us know about your stay in Caramel Boutique Resort. We truly welcome and value all the comments of our guests as direct feedback always helps us to try harder, in order to exceed our guests’ expectations and continue providing exclusive luxury services. We are very... More

Paris, France
Contributor
17 reviews 17 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've spent 2 weeks at the newly re-opened Caramel hotel for family holidays. The hotel is beautiful, rooms are very well designed with a mediterranean touch. As a family, we really appreciated the size of the room and the quality of the equipment. Guests can choose between the beautiful pool and the sea shore, where big tents allow the to... More

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

There is a broad spectrum of accommodations in Crete and the Creta Palace firm sits at the luxury end of the range. The property is impeccable and the amenities are top notch; simply put it's an oasis that provides all that you can ask for in a resort... There's never any need to leave unless you desire to. But the... More

Was this review helpful? Yes 1
Caramel_Resort, General Manager at Caramel Grecotel Boutique Resort, responded to this review

Dear Guest, We would like to thank you very much for taking the time to write a review and the feedback regarding your stay in our hotel. We do hope that as you have been moved by our sister hotel Creta Palace, referring to it in your review was just per mistake instead of naming our hotel. We are very... More

Viareggio, Toscana, Italy
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have just come back from an 11 nights stay and for the 11th year in a row with Grecotel, maybe the nicest properties in the whole Greece. Place just opened it. Back in July they had still no hotel pictures to show on the website. Place is very nice, very quiet and very relaxing. Just 3 things to be... More

Was this review helpful? Yes 7
London, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just arrived and thinking to extent our stay. Superb service from the minute we arrived. Room is spacious with a magnificent view to the gardens and swimming pool. Welcome drinks and fruits and local sweets! We'll beyond my expectations!

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 15, 2014

Our family of 4 stayed here from Aug 2-9 which was 3 short weeks after opening. The hotel was almost at capacity and it still felt like we were the only ones there! This is where to go if you want peace and quiet and relaxation! We spent 4 days by the pool and could not have been happier. Excellent... More

Was this review helpful? Yes 2
Caramel_Resort, General Manager at Caramel Grecotel Boutique Resort, responded to this review

Dear Guest We would like to thank you for taking the time to write a review and let us know about your impressions for your stay in newly opened Boutique hotel. We are very pleased to hear that have experienced the feeling of quietness and the relaxation although the hotel was fully booked due to the peak season. We are... More

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Additional Information about Caramel Grecotel Boutique Resort

Address: Adele, Platanias, Rethymnon, Crete 74100, Greece
Location: Greece > Crete > Rethymnon Prefecture > Rethymnon > Platanias
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Caramel Grecotel Boutique Resort 5*
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Also Known As:
Adele Mare Rethymnon
Caramel Grecotel Boutique Resort Crete, Greece

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