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Esmeralda Resort

Baie Orientale | BP 5141, Orient Bay 97071, St Maarten-St Martin
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Esmeralda Resort
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Esmeralda Resort
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287 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Memphis, Tennessee
Top Contributor
141 reviews 141 reviews
34 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed yesterday NEW

My wife and I and another couple stayed here for three nights in April. This was our second time here; and if we ever come back, we will stay here again. The rooms are quite nice - each one has a kitchenette and small pool which we find handy. You are on the nicest beach on the island - and... More 

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Merrick, New York
Contributor
17 reviews 17 reviews
9 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited Esmeralda for 13 days in January. We have stayed here many times. It is so quiet and so very relaxing. The rooms are immaculate and the staff are just awesome!! Claudie is lovely, Leo at the front desk is so knowledgable and so very helpful! Chris is amazing, we once watched him help change a guest's tire in... More 

Was this review helpful? Yes 1
Thornton, Colorado
Top Contributor
61 reviews 61 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our time at Esmeraldas, the rooms are very spacious and have everything you need from a fridge, microwave, tv and a pool right out side your building if you need to cool off and you don't want to be at the beach, we would jump in on our way back to our room from the beach. There... More 

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USAsalesoffice, Guest Relations Liaison at Esmeralda Resort, responded to this review

Thank you for your review! We are glad you enjoyed our resort, and our charming feline residents. They are indeed harmless - sweet and loving if you return the affection, but they keep their distance if you're uninterested. Our staff is dedicated to making your stay exceptional, so we are glad they exceeded your expectations! We hope to have the... More 

kc
Top Contributor
138 reviews 138 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We visited St Martin for 10 days in March. We spent 5 days at an all-inclusive in Anse Marcel, and 5 days here. We loved St Martin and will definitely return. We will stay in Orient bay again, but won't stay at the Esmeralda as it was overpriced, not particularly clean (how did they clean the bathroom if there was... More 

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USAsalesoffice, Guest Relations Liaison at Esmeralda Resort, responded to this review

We are glad you enjoyed our location, and hope you reported any housekeeping issues you had to the Front Desk. Orient Bay indeed has multiple resorts, Esmeralda is the most convenient to Coco Key, and you are able to have a more private experience. Thank you for your review! More 

Farmington, New Hampshire
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed at the Esmeralda with only the internet as a source of info. We were extremely pleased from the moment we arrived and would definitely stay here again. The "beach boys" on Coco beach were the best and the bartender was great. The atmosphere is very laid back and could not be more comfortable. Very short... More 

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USAsalesoffice, Guest Relations Liaison at Esmeralda Resort, responded to this review

Thank you for your review! The internet is indeed a great tool to figure out what location is right for each traveler, and we are glad that the Esmeralda met all of your expectations. We truly believe it's a great place to relax, as I'm sure you saw. We look forward to your next visit! More 

Manhattan, Kansas, Usa
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 21, 2015

The service was fabulous, everyone very helpful and friendly. Staying at the far end of Orient Beach worked well for us. Short walk to the village and everything it has to offer including a grocery store and restaurants. Lots of things to do on the beach. The Astrolab breakfasts are delicious. We rented a car at the resort for as... More 

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USAsalesoffice, Guest Relations Liaison at Esmeralda Resort, responded to this review

Thank you for your review! We find that our Guests enjoy the location of our Resort on the beach, and we are glad you did as well. We hope to see you again! More 

Brooklyn, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 10, 2015

It's near the beach and located away from the more crowded areas of the beach which was exactly what I was looking for. I called the day before to give them notice of my early arrival and was able to get a room with no problems before the official check in time. (Thanks Audrey!). The porter Chris was wonderful as... More 

Was this review helpful? Yes 2
USAsalesoffice, Guest Relations Liaison at Esmeralda Resort, responded to this review

Thank you for your review. We try to deliver excellent service and amenities at competitive pricing, so we are glad you enjoyed the hotel and amenities. We will follow up with our nighttime receptionist, as being "rude" to our Guests is clearly unacceptable. Thank you! More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 29, 2015

We had a wonderful week in St Martin at the Esmeralda Resort. A beautiful island and the resort itself was great. A wonderful cross between France and the Caribbean and we found all the staff to be helpful and friendly. The Astrolabe restaurant was excellent and the restaurant on the beach was too, in a completely different way. The only... More 

Was this review helpful? Yes 5
USAsalesoffice, Guest Relations Liaison at Esmeralda Resort, responded to this review

We are glad you (mostly) enjoyed your stay with us! As you said, occasionally we do see an influx of mosquitos, and do offer repellent at our hotel gift shop. If that wasn't working, we would have been more than happy to provide directions to the closest pharmacy. We are sorry to hear about your husband, hopefully he is getting... More 

Gothenburg
Contributor
16 reviews 16 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 16, 2015

This is a quite OK hotel with a good location on the beach, but it is not a four star hotel. This is a typical three star hotel. It is Clean and the staff are service minded, but it is a bit run down. One pool for each complex of four apartments, Clean and no complaints, but I would actually... More 

Was this review helpful? Yes 5
USAsalesoffice, Guest Relations Liaison at Esmeralda Resort, responded to this review

Thank you for your feedback! We believe that our well-appointed rooms and semi-private pools, dedicated guest service, and excellent location on beautiful Orient Bay usually meets or exceeds our guests' expectations. If you choose to stay with us again, please let us know how we can make your stay more enjoyable! More 

Buenos Aires
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 14, 2015

We chose Esmeralda because we wanted the "island feel" with comfort and relaxing atmosphere. The resort is really nice, and the Coco Beach Bar and restaurant are wonderful. But, Hotel staff were definitely a mixed bag when it comes to customer service. The front desk receptionist at the hotel was barely civil and she never told us that breakfast was... More 

Was this review helpful? Yes 3
USAsalesoffice, Guest Relations Liaison at Esmeralda Resort, responded to this review

We are glad that you enjoyed our resort! We of course always aim to make our guests feel take care of, and will be following up with the agent at reception, as well as the staff at Coco. Please feel free to ask for a hotel manager if you experience these issues in the future so we can quickly recover... More 

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