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West Tower Country House Hotel

Certificate of Excellence
Mill Lane | Aughton, Ormskirk L39 7HJ, England
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West Tower Country House Hotel
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109 Reviews from our TripAdvisor Community

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St Helens, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I first went to visit West Tower in January 2015, from the minute I walked in, I knew I wanted to get married there. I had my wedding on the 6th Decemeber 2015, it really was more magical than I ever could have imagined. Everyone commented on how beautiful the venue was, how amazing the food was ( the confit... More 

Helpful?
Thank AmandaParr
KaranMaguire, Director of Sales at West Tower Country House Hotel, responded to this review

Dear Amanda & Geoff Thank you so very much for your lovely comments - I've forwarded them to the team who I know will be thrilled to read them!. Maria and Sue, along with the rest of the team work tirelessly to make sure that each & every second of your day is perfect for you and your guests. Thank... More 

Liverpool
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 20, 2015

Our daughter has just married here 17/12. We had the ceremony,reception and evening at West Tower and it is difficult to see how it could have been any better. We dealt with Steph and Sue who where very friendly and accommodating. From the outset the level of service we received was second to none, they delivered on all that was... More 

Helpful?
2 Thank Stevemarg01
KaranMaguire, Director of Sales at West Tower Country House Hotel, responded to this review

Dear Steve & Marg Many thanks for your very kind comments which I've forwarded to the team. Here at West Tower we ensure that we keep every promise that we make, and I'm thrilled that both Lisa & Andrew along with you and all your guests had such a wonderful day. Thank you once again for your recommendation. With very... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 9, 2015

We attended a wedding here in November. The location itself is quaint, serene. The view from the ballroom/reception room was stunning as the sunset stretched quietly in the background as chatter of family and friends grew stronger with each speech and toast. The food was delicious, and I especially enjoyed the onion balsamic tart. We were however, extremely disappointed in... More 

Helpful?
1 Thank Vicki H
KaranMaguire, Director of Sales at West Tower Country House Hotel, responded to this review

Dear Vicki H Many thanks for your review and for your lovely comments about our beautiful venue; I'm delighted that you enjoyed the food at the wedding you attended recently but I am very sorry to hear of the problems you encountered with your bedroom and customer service. All maintenance issues are immediately logged for our team to carry out... More 

Bolton, United Kingdom
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed October 26, 2015

As a wedding photographer in the North West we get to go to a lot of wedding hotels and venues. In being at the West Tower on Saturday I have to compliment the management and staff for producing one of the best venues we have ever attended. It was a pleasure to work there, the staff were helpful, (not always... More 

Helpful?
1 Thank smileweddings
KaranMaguire, Director of Sales at West Tower Country House Hotel, responded to this review

Dear Smile Weddings Thank you so much for your very detailed review, which I have shared with the team. I'm delighted that you were able to take advantage of our stunning grounds, we take great care to ensure all areas of the venue are in tip top condition all year round - both inside and out! I would be delighted... More 

Wigan, United Kingdom
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed October 13, 2015

We came to West Tower for our friends wedding and first impressions.... WOW! Such a beautiful venue with wonderful views. However, we were a little disappointed as we were initially put in the wrong room so had to pack everything back up and move to another room in a separate building. This room was nowhere near as nice as the... More 

Helpful?
1 Thank LauraTallulah
KaranMaguire, Director of Sales at West Tower Country House Hotel, responded to this review

Dear Laura Tallulah Many thanks for your review. We have 6 Georgian style guest bedrooms in the main house with a further 12 contemporary style bedrooms outside; of course each room has a different outlook and theme but all are excellent standard. All our bedrooms are allocated by our bride & grooms and not ourselves, and I'm sorry if you... More 

Merseyside
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed October 9, 2015

My daughter and (new) son-in-law have just married on Sunday 4th October. The staff could not have been more welcoming. The leader of the day Sue was amazing, she sorted the whole day seamlessly, even getting paracetamol tablets at a guests request. The whole family stayed on the Sunday evening and the breakfast the following morning was lovely. The hotel... More 

Helpful?
2 Thank CathMerseyside
KaranMaguire, Director of Sales at West Tower Country House Hotel, responded to this review

Dear Cath Many thanks for your very kind review which I've forwarded to everyone here at West Tower. It's great to hear that everything went so well for you all on the day -I know Sue will be thrilled with your comments. Many thanks for your recommendation. With kind regards Karan Maguire Sales Director 01695 423328 More 

Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 14, 2015

Excellent venue for my daughter's wedding. The venue itself is beautiful and is set in the perfect location, surrounded in part by trees which then opens itself up to good views across the countryside. The staff were brilliant and really helpful and this allowed the wedding to run smoothly, with no problems whatsoever. I can't praise the staff high enough... More 

Helpful?
2 Thank Paul R
KaranMaguire, Director of Sales at West Tower Country House Hotel, responded to this review

Dear Paul Many thanks for your lovely review - I have forwarded it to the team who were thrilled to receive such lovely comments. We take great care to ensure that everyone has a great time at West Tower and I'm delighted that your daughter's day was perfect in every way. Many thanks once again for your recommendation. With kind... More 

Liverpool, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 12, 2015 via mobile

The most beautiful magical setting I have ever been to for a wedding so close to home too Not sure if the prices have changed much But the hotel has expanded so it caters for larger groups X very special too me As we had our wedding there are all our children's christening

Helpful?
1 Thank debbiemcgovern2013
KaranMaguire, Director of Sales at West Tower Country House Hotel, responded to this review

Dear Debbie Many thanks for your review. West Tower is indeed the dream wedding venue and perfect for all other events too! I'm delighted that it holds such special memories for you. Kind regards Karan Maguire 01695 423328 More 

Ormskirk
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 29, 2015

We attended our friends' wedding here last week. What a lovely venue and what fun we had. Food was perfect, staff extremely friendly and helpful, singer brill and we danced all night! Although it rained and we couldn't enjoy the lovely terrace with nice views over the countryside, the cellar bar proved a good place to have drinks and canapes... More 

Helpful?
3 Thank Sharon R
KaranMaguire, Director of Sales at West Tower Country House Hotel, responded to this review

Dear Sharon R Thank you very much for your very kind review. It's great to receive such lovely comments, we all work tirelessly to make sure that come rain or shine every day is perfect for our guests; I've forwarded your comments onto everyone to read. Many thanks once again for your lovey review. Kind regards Karan Maguire 01695 423328 More 

Liverpool, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed August 20, 2015

We attended a friends wedding at the West Tower Country House Hotel it is a truly amazing place. It was like stepping back in time the decor was fantastic, and the grounds and views from the gardens were remarkable, The staff are so helpful, nothing is too much trouble. What an amazing place I would highly recommend it.

Helpful?
2 Thank Jen-work-mum
KaranMaguire, Director of Sales at West Tower Country House Hotel, responded to this review

Dear Jen-work-mum Many thanks for your fantastic review which I have forwarded to the rest of the team. We take pride in ensuring that the day is perfect for each & every guest who visits West Tower and I'm delighted to hear that we succeeded again on this occasion. Many thanks for your recommendation. Kind regards Karan Maguire 01695 423328 More 

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