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Club Mermaid

Turkler Mevkii, Turkler 7400, Turkey
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Club Mermaid
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233 Reviews from our TripAdvisor Community

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Traveler rating
    64
    74
    40
    26
    29
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116
57
2
Business
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (233)
  • Mar-May only
    (22)
  • Jun-Aug only
    (118)
  • Sep-Nov only
    (86)
  • Dec-Feb only
    (7)
All months
Bideford
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We travelled to Club Mermaid with our 14 and 11 year old children and after a long trip we arrived late at night only to find we'd hadn't been put in the family room that we had paid for ( 1 bedroom and a living area with fold out beds for the kids ) we had been put in a... More 

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1 review
4 of 5 stars Reviewed 3 days ago NEW

Went for a 11 night stay with me and my 14 year old and 16 year old ive been to turkey 4 times previously and always have been impressed and this hotel was no different The food was excellent huge variety everyday and it was all freshly cooked i did however witness flys on the snackbar one day when food... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Do not go if you are English. I've been Turkey 6 times all inclusive and this place is dreadful. Firstly it is packed out with 99% Germans which means you can't get a bed. They get up at 3am and put towels down. One woman put 8 towels down in front of the baby pool so people with kids couldn't... More 

Was this review helpful? Yes 1
4 of 5 stars Reviewed 1 week ago

When we arrived at the hotel at around 2am, the staff greeted us well and with a cocktail...always a plus! The check in team were fast and lovely as they knew we were tired. The porter took our bags up very quickly and showed us the room, which was lovely. The rooms are very spacious and have everything you need,... More 

Was this review helpful? Yes
Club Mermaid Vi... M, Guest Relations Manager at Club Mermaid, responded to this review

Thank you for taking the time to post your kind remarks. We are so happy that you had a great time during your stay with us. We hope to see you again in the future. More 

4 of 5 stars Reviewed 1 week ago

Came back a week ago from a 10 day trip to Alanya. Really clean hotel and a great selection of food. The suneo club rep Claire was great and was really helpful, where as the first choice rep Hannah we didn't even meet. If you want to go out in the evening there is a lot of stray dogs on... More 

Was this review helpful? Yes
Club Mermaid Vi... M, Guest Relations Manager at Club Mermaid, responded to this review

Thank you for your lovely comments and for taking the time to post your review. We are delighted that your first time in Turkey was with us and hopefully we will see you again in the future. More 

Godvik - Norway
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 1 week ago

Room not finished when we arrived at 3 pm... Many of the staff pretend talking english, but do they?? Broken glass, with beer and soda in the elevator, took moore then 15 minutes to clean up, meanwhile it was in traffic Waiters don`t smile, waiters don`t back up when crossing your curse The internet; what is this story with hotels... More 

Was this review helpful? Yes
Club Mermaid Vi... M, Guest Relations Manager at Club Mermaid, responded to this review

Thank you for taking the time to post a review about our hotel.We have noted your remarks and will of course address all issues mentioned.Thank you also for your positive comments. More 

Shrewsbury, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

After myself and my husbands holiday to Tunisia was cancelled we chose to come to turkey for a weeks break and was not disappointed with the change. Fantastic hotel really spacious 1 bedroom apartment. the hotel was very clean with the staff always cleaning, food very plentiful and plenty to go around. The journey from the airport was about 2... More 

Was this review helpful? Yes
Club Mermaid Vi... M, Guest Relations Manager at Club Mermaid, responded to this review

Thank you for your wonderful review and for taking the time to share it with others. We are delighted that you chose our hotel having had to cancel your Tunisian holiday. We are so happy that you had a great time with us and hopefully we will see you in the near future. More 

Bristol, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I have just returned back from a 10 day stay at Club Mermaid in Alanya Turkey. I wanted to write on here to clarify for anyone concerned about safety that there is nothing to worry about! This hotel is perfect, it is spotless, cleaning staff tirelessly work to keep it that way, I didn't see one piece of rubbish on... More 

Was this review helpful? Yes 1
Greater Manchester, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I don't know why people aren't writing reviews for this place, it's utterly brilliant! Had the most relaxing week off ever with my partner, no problems whatsoever and everyone is so very friendly and helpful, can't fault the staff! We didn't venture out of the hotel much but the one trip we did was through the First Choice rep Hannah... More 

Was this review helpful? Yes 2
Club Mermaid Vi... M, Guest Relations Manager at Club Mermaid, responded to this review

Thank you for such a nice review.We appreciate you taking the time to share your experience with everyone. We are delighted that you had a great holiday and we look forward to seeing you in the future. More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Me and my boyfriend have recently returned from a weeks holiday at Club Mermaid. I wanted to write a review after being informed that a few people have cancelled due to the terrorists (ISIS) first of all we felt very safe where we was located and I believe I had more chance of being attacked in London than I would... More 

Was this review helpful? Yes 2
Club Mermaid Vi... M, Guest Relations Manager at Club Mermaid, responded to this review

Thank you for your nice comments and for sharing them with everyone. A big thank also for assuring others that Turkey is a safe place to have a holiday. We look forward to seeing in the future. More 

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Prices are for 1 room, 2 adults
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