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Eftalia Aqua Resort

Merkez Mahallesi Akdeniz Bulvan No 4, Turkler, Turkey
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Eftalia Aqua Resort
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585 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
Date | Rating
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  • English first
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  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (585)
  • Mar-May only
    (102)
  • Jun-Aug only
    (266)
  • Sep-Nov only
    (168)
  • Dec-Feb only
    (49)
All months
Helsinki
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have just returned from Eftalia Aqua where I stayed two weeks with two kids (9 and 11 years old). Overall it was a nice vacation due to great weather and the waterparks. You can use Eftalia Aguas and Eftalia Villages waterparks so that's good. And the lifeguards are really nice to the kids. Food was very much what you... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel itself is very nice & the staff most of them very friendly,railings in balcony & stairs all very wobbly so didnt feel safe for the kids. You can eat & drink all day but the food is terrible,every day & night rice & chicken just put a different flavour through it for the next day. There is a... More 

Was this review helpful? Yes
Amazing587, Guest Relations Manager at Eftalia Aqua Resort, responded to this review

Dear Sir or Madam, Hoping you a good day, I am sorry to have received an feedback like this as our goal is to have all our guest to consider our hotel for there next holidays... As our hotel is an international hotel and we can not tell other guests to behave in a certain way and as it does... More 

Travelers are raving about these Turkler hotels

Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have just returned from a wonderful two week stay at the Aqua resort. My girlfriend and I are both twenty year old students who were looking for a fun yet relaxing get away. The resort far exceeded our expectations as we were slightly apprehensive of what to expect after reading a number of the other reviews. However, I have... More 

Was this review helpful? Yes 2
Amazing587, Guest Relations Manager at Eftalia Aqua Resort, responded to this review

Hi Tom, Hope you doing well and thank you for your feed back as our aim to make each guest to have an unforgettable memories in our hotels.....we do look foward to seeing you all back here for your next holidays to have more happy times with us. kınd regards gulay More 

Subotica, Serbia
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This resort is a paradise for whole family, I have two daughters (14,7) and they were absolutely trilled with slides, beach, and the food in restaurant. And we all know when our children fell O.K. we are feeling o.k. too. The staff in restaurant are friendly and they work so hard, but sometimes there is a big crowd and sometimes... More 

Was this review helpful? Yes 4
Amazing587, Guest Relations Manager at Eftalia Aqua Resort, responded to this review

Dear Gregora Family, Thank you very much for your feed back as our goal is to give the best service to each guest and to reconsider our hotel for there next holidays, as all our staff is on training consultantly to give the best service as possible. We look foward to seeing you all back in our hotel in the... More 

Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

i stayed with my family for 7 nights in this hotel "resort", its was good regarding the food and cleanness but the reception department was very very rude and unprofessional, honestly i never encountered in my life such manner, even though my work demands to be around the hotels generally .,and front desks especially ,its a nice hotel its was... More 

Was this review helpful? Yes 1
Amazing587, Guest Relations Manager at Eftalia Aqua Resort, responded to this review

Dear Sir or Madam, We would like to thank you for your feed back, you have mentioned that the front desk was unprofessional I have spoken to the front office manager regarding the comments you have made and they will spoken to but generally we never have any problems or negative feed back regarding the staff but still though thank... More 

Poole, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

There were eleven in our group, 7 adults,4 children aged 2,3 ,5 and 12. We went here because of the aquapark, for the kids. This hotel is not a place you want to go if you are English. We complained to the Thomson rep every day . I have to say that ALL the other bad reports on this hotel... More 

Was this review helpful? Yes 4
Amazing587, Guest Relations Manager at Eftalia Aqua Resort, responded to this review

Dear Sir or Madam, Thank you for your feed back,. After reading your feed back spoke to your rep and there was no reports saying that you were not happy with anythıng and your holiday rep has the hours she is around the hotel in the meeting room. The eftalia ısland is a magical place for all ages if you... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I always check trip advisor before booking any hotel to check they're feedback, I saw the negative comments about this place but thought I'd give it the benefit of the doubt and make up my own mind. First of all I'd ask the question how this hotel managed to get a five star rating? The resort itself could, at a... More 

Was this review helpful? Yes 4
Amazing587, Guest Relations Manager at Eftalia Aqua Resort, responded to this review

Dear Sir or Madam, we thank you for your feed back, you are saying the ice-cream is at charge no I am sorry it is for free if you want somethıng dıfferent then yes you must pay for ıt at the market the alacartes we have and the ones we offere you is at no extra charge the only one... More 

somerset
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 weeks from the 19th may 2015. Entertainment in hotel- I didnt find this that great and evenings in the hotel are a bit quiet, i did not go down to the beach area in the evening so can not comment on the entertainment down there. Kids mini disco in hotel is good, my children enjoyed... More 

Was this review helpful? Yes 4
Amazing587, Guest Relations Manager at Eftalia Aqua Resort, responded to this review

Dear Sir or Madam, First of all we would like to thank you for choosing our hotel for your holidays. We are an international hotel and we have people from all over the world and unfortunately we can not tell them to behave in a certain manner. Still though thank you for you feed back and we do try cater... More 

Leicester
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We would not visit this hotel again, good and bad highlighted below : Good Swimming Pools Slides Choice of Pools Minority of Staff Poor Rude Staff Rude Russians Food Food Choice Never any plates, knifes, forks & Spoons Quality of high chairs People pushing in queues Rooms not cleaned Towels not left in rooms Mini bar not refreshed When eating... More 

Was this review helpful? Yes 5
Amazing587, Guest Relations Manager at Eftalia Aqua Resort, responded to this review

Dear Sir or Madam, Thank you for your feed back, please keep in mind this is an international hotel we cater for all nationalities and most of our staff do speak enough english to be able to communicate with our guests. As our aim is to make each guest to have an to consider our hotel for there next holiday... More 

Leicester, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

on our arrival the reception staff were friendly and helpful and that is where the friendlyness stopped. we were totally ignored at the bar and the staff went on to serve people behind us in the queue. our rooms were cleaned daily but we were never left enough towels. by the 3rd day of our holiday we were dreading going... More 

Was this review helpful? Yes 3
Amazing587, Guest Relations Manager at Eftalia Aqua Resort, responded to this review

Hi Joanne, First of all thank you for choosing our hotel and I am sorry that had to read an review as such as our aim is to make each guest to have an unforgettable time in our hotels I wished you had approached myself I am sure then you would not have dwelled on it and as you can... More 

Hotel Review Summarization

What travelers say

  • First choice(27)
  • Very good(16)
  • Main pool(10)
  • Kid Club(7)
  • Evening entertainment(3)
  • Snack bar(3)
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849 photos of this hotel

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Hotel & grounds (94)
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Pool/beach area (50)
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View from room (28)
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Room/suite (34)
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Family/play areas (6)
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Dining (12)
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Business center/function rooms (1)
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Bathroom (2)
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Other (117)

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Amenities (153)
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Beach (1)
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Indoor Pool (9)
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Main Pool (27)
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Relax Pool (6)
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Relax Suite Room (54)
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Restaurants and Bars (122)
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Standard Room (43)
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The Hotel (90)
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