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All 5 Mascali hotels

Atlantis Palace Hotel

3.0 of 5 Hotel   |   Via Spiaggia 257, 95016 Mascali, Sicily, Italy
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Ranked #2 of 5 hotels in Mascali
A recent review
4 of 5 stars reviewed yesterday
smith_carla Folkestone, United Kingdom
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81 people have reviewed this hotel

Traveler rating
    22
    37
    13
    6
    3
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29
27
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1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
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English first
Folkestone, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here in August 2013. I must say the hotel was quite remote from anywhere and we did pay for a taxi a couple of times, once to take us to Riposto shopping and the other to a big shopping centre. There was a lovely beach across the road with the most beautiful clear water that my two girls... More

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Jerusalem, Israel
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 8, 2014

This hotel is well located if you have a car other wise not. It is very close to a private beach, has a nice pool and they serve a good breakfast. HOWEVER... The air conditioning is so week that it is practically non existent ( Sicily is hot) and the staff at the reception are unpleasant and not honest which... More

Was this review helpful? Yes 3
Giusy R, Proprietario at Atlantis Palace Hotel, responded to this review
Google Translation

Buongiorno gentile Ospite, dal canto mio posso solo rispondere che, obbiettivamente, abbiamo un personale molto qualificato, onesto e soprattutto molto... More

Frankfurt, Germany
2 reviews
4 of 5 stars Reviewed July 6, 2014

We stayed there in May 2014. The hotel is simple and nice, the staff is friendly and helpful. Great place away from the busy city. You need a car to tour the island, because other than the beach, there is nothing to do in Mascali, but the location of the hotel is central to everything and with a car you... More

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Giusy R, Proprietario at Atlantis Palace Hotel, responded to this review
Google Translation

Gentili Signori, grazie di cuore per aver trovato il tempo (tornati a casa) di pensare a noi e di scrivere... More

Vilnius, Lithuania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2013

The hotel is located on the seaside and close to Etna. Pleasant and helpful staff. Clean. Tasty food. Free parking. Very good for people who can drive everywhere they want, but nothing to do for tourists at the city near the hotel if longer time stay. Breakfast could be more different.

Was this review helpful? Yes 1
Giusy R, Proprietario at Atlantis Palace Hotel, responded to this review
Google Translation

Graditissimi Ospiti, non possiamo che ringraziarvi sia per aver trovato il tempo di lasciarci una recensione, sia per aver apprezzato... More

London, United Kingdom
1 review
5 of 5 stars Reviewed October 8, 2013

We spent lovely time at the Atlantis Palace and would thoroughly recommend it to friends and family, the beach is just 1 min away from hotel, what was comfortable, because we traveling with little son, who need daynap etc. All staff were very professional and friendly and nice and lovely, especially the reception, many thanks them and to managers as... More

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Giusy R, Proprietario at Atlantis Palace Hotel, responded to this review
Google Translation

Gentilissimi Ospiti, mille grazie a voi per averci scelto. E' sempre un piacere avere degli ospiti gentili e sorridenti come... More

London, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 13, 2013

Spent nearly a week here in August with my wife and children. Overall our experience was good. It has two swimming pools, one for the little ones and a lovely big pool too. There's a gym but it's pretty poorly equipped and has no air conditioning. The private beach is very nice. But, I wasn't massively impressed with the service.... More

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Giusy R, Proprietario at Atlantis Palace Hotel, responded to this review
Google Translation

Gradito Ospite, vogliamo ringraziarla per averci scelto tra migliaia di hotel e grazie anche per il suo giudizio. Sicuramente prenderemo... More

portsmouth
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2013

We have just returned after a 14 day stay at the Atlantis Palace and would thoroughly recommend it to friends and family. All staff were very professional and friendly, especially the reception and waiting staff and chambermaids. The rooms were well looked after and cleaned effectively on a daily basis, with towel changes at request. The pool area was wonderful... More

Was this review helpful? Yes 1
Giusy R, Proprietario at Atlantis Palace Hotel, responded to this review
Google Translation

Gentilissimo ospite, siamo onorati del suo giudizio. Grazie per aver scelto il nostro hotel per trascorrere le sue vacanze e... More

Vipiteno, Italy
2 reviews
5 of 5 stars Reviewed June 1, 2013

We had a great week at Atlantis Palace, the staff is very friendly, the rooms, pool and hotel very clean. They have a 24/7 reception a restaurant and a pizzeria. I would recommend this Hotel to everyone. Although the location is not the best, it is close to Taormina, Catania and of course the Etna. We had a guided tourto... More

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Giusy R, Proprietario at Atlantis Palace Hotel, responded to this review
Google Translation

Gentili Ospiti, la soddisfazione nel nostro lavoro è ricevere giudizi come il vostro! Grazie per averci scelto e per aver... More

s-petersburg
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed April 25, 2013

it was a few years ago. I had the worst experience in the hotel: I had the money stolen from the safe deposit. when I discovered that some money of mine was missing from the safe I went to the reception to tell them of what had happened. I know that partly it was my fault: I had stupidely left... More

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Giusy R, Proprietario at Atlantis Palace Hotel, responded to this review
Google Translation

Gentile Signora, non capisco cosa l'abbia spinta, dopo molti anni, a scrivere la sua recensione. Ci tengo, tuttavia, a precisare... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 16, 2012 via mobile

Very friendly staff, and for a family of 4, the room given was quite spacious. The in house pizzeria is very good and it's location close to the pool makes it ideal for a quite evening meal. The location of the hotel close by the sea makes it very attractive in summer for people who would like to swim. On... More

Was this review helpful? Yes 1
Gianluca M, Direttore at Atlantis Palace Hotel, responded to this review

Dear Mr Cutaiar, many thanks for your kind review. Best regards Gianluca Mincica Hotel Manager More

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Additional Information about Atlantis Palace Hotel

Address: Via Spiaggia 257, 95016 Mascali, Sicily, Italy
Location: Italy > Sicily > Province of Catania > Mascali
Price Range (Based on Average Rates): $
Hotel Class:3 star — Atlantis Palace Hotel 3*
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Also Known As:
Atlantis Palace Hotel Mascali, Italy - Sicily

38 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Modern building on the Fondachello seafront close to Mascali, 30mt from a private beach. It is surrounded by a garden which hosts the pools and the relax areas. It is easily reached via the motorway and is only 12km away from Giardini Naxos and 15km from Taormina. 42 rooms modernly and comfortably furnished. Extremely accurate restaurant service. Private beach, entertainment, shuttle service. ... more   less 
Number of rooms
42

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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