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Les Violettes

Thierenbach, 68500 Jungholtz, France
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Les Violettes
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Ranked #1 of 2 Hotels in Jungholtz
A recent review
5 of 5 stars reviewed 1 week ago
chris B Hong Kong, China
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426 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
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Hong Kong, China
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The location is brilliant, very quiet in a forest area. The spa is beautiful! Wine list and quality of food is outstanding. The staff is very friendly and supportive, pets are allowed and the rooms are spacious, tidy and well maintained. The hotel is a nice place to stay even for a short stop over and the Elsace is a... More 

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London
Level Contributor
248 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
3 of 5 stars Reviewed May 27, 2015

The hotel is set in a beautiful settingm, facing the hills and the forest. Really you can't fault it on that, or indeed on the comfort and decor of the rooms. However there are serious issues with the level of service that you receive: If you have managed to overcome the weird feeling that you are left with when you... More 

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San Francisco, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 12, 2015

Stayed there early April: a gift box worth 500 Euros, a night at a suite (nothing special), gastronomique dinner (food excellent, service nul: red wine served in same glass as white wine), "all inclusive" card except that all inclusive is NOT all inclusive there, free drinks from minibar: water, juice, undrinkable non-alcoholic beer, no bottle opener, dirty glasses. spa: great... More 

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New York City, New York
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed April 25, 2015

I've never felt so special in my life. Great masseuse, several steam rooms, revitalizing indoor/outdoor pool, food/drinks, and more! You leave wanting more and trying to figure out the next time you can return. Serene location!

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Oxfordshire, United Kingdom
Level Contributor
315 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed November 4, 2014

Set in the forest this is a lovely spa hotel near a monastery and with lots of walks as well as a well presented spa . The bar brasserie and fine dining restaurants were all good and the set dinner of limited choice was beautifully prepared and presented . Service generally friendly and efficient .A booking mix up was nicely... More 

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Oxfordshire, United Kingdom
Level Contributor
315 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed June 20, 2014

This hotel has a stunning setting on the edge of the Vosges in the Alsace . A nice hotel with good bar restaurant magnificent views and an excellent restaurant . My room was in the small house opposite reception - adequate but not excellent - try for a room with balcony and view if you can . The spa looked... More 

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Violettes68500, Directeur général at Les Violettes, responded to this review

Thank you for completing the survey regarding your recent stay at our Hotel Les Violettes. Your impression is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We look forward... More 

Soultz, France
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 31, 2014

Good location, o.k. rooms but terrible service! We entered the restaurant at 20.00pm. Got the menu at 21.00pm and the first food arrived at 22.15pm. The manager was not willing to show up at the table for an explanation since he was helping out in the kitchen. Terrible experience for a €200+/night hotel.

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Violettes68500, Directeur général at Les Violettes, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Eindhoven, The Netherlands
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 18, 2014

Les Violettes is in a fantastic location and has a great Spa. We have stayed at this hotel several times and again just last Tuesday. But this time we were severely disappointed. It would appear that the hotel is under new management and has a new cook, and neither measure up to the high standards of a year ago. Dinner... More 

Was this review helpful? Yes 3
Zurich, Switzerland
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed October 6, 2013

Facts: Standard room 210 Euro a night for two people. Breakfast 25 Euro Each Dinner was at 60 Euro a person for a five course menu Parking and Internet free Positive points: - Very nice location at the feet of "les vosges" in the middle of peaceful and quiet nature - Unexpected but nice welcome drink for all customers. With... More 

Was this review helpful? Yes 4
Strasbourg, France
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 3, 2013

First of all, the hotel employees are wonderfull from the lobby, the spa, the restaurant,... The hotel is located in a very peacefull and nice area in the Vosges. The food at the restaurant was very good also.

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