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All 37 Shinagawa hotels

Tokyo Marriott Hotel

4.0 of 5 Hotel   |   4-7-36 Kita Shinagawa, Shinagawa, Tokyo Prefecture 140-0001, Japan
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64%
Ranked #11 of 37 hotels in Shinagawa
A recent review
4 of 5 stars reviewed 3 days ago
kenasa wilmington,nc
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  • Reviews (77)
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77 people have reviewed this hotel

Traveler rating
    17
    33
    19
    6
    2
See reviews for
8
18
6
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
wilmington,nc
Top Contributor
91 reviews 91 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed here for a meeting and the meeting space is large (unusual for Tokyo) and very clean. The hotel rooms are large and appear to have been recently updated so they do reflect a Marriott theme which is good if you are a frequent traveler as myself. They offer an executive lounge on the first floor with evening cocktail... More

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Singapore
Top Contributor
120 reviews 120 reviews
106 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 1 week ago

I tried most of the Shinagawa hotels. Apart Sakura Tower, this one is the best and even less expensive. Shuttle to station is free (5 minutes). The lobby is far to be impressive but the rooms are modern and very comfortable. Special congrats on the bathroom amenities. Decoration could be still a bit joyful. The breakfast is excellent although not... More

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Mauritius
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is overall OK, relatively new and within quiet location. It is near Shinagawa subway and rail station. Plus: There is an airport shuttle to / from the hotel costs around US$30, takes one hour. This is convenient, specially if you have suitcases. All facilities in good working condition, clean, and well-maintained. Regular shuttle bus, about 3 every hour to... More

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T-Marriott-H, Front Office Manager at Tokyo Marriott Hotel, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with Tokyo Marriott Hotel. We very much appreciate your valuable feedback. With regard to the size of room and the GYM fee, I will definitely bring them to the management attention for further discussion to improve the conditions. Once again,thank you for your valuable... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's a nice hotel. Rooms are small and it's clean. It's not very English speaking friendly- no English tv. Not really anything in walking distance. The staff is very friendly and went above and beyond. The Japanese restaurant is great. We had tempura and the lunch restaurant very good too.

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Sydney, Australia
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are expensive and very small. The restarting attached for breakfast is poor quality. The rooms and hotel is reasonably new but much like many other hotels in Japan the rooms are tiny. The library bar is open late but limited selections and I atmosphere. Not much point having a bar in the lobby located where everyone sits with... More

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T-Marriott-H, General Manager at Tokyo Marriott Hotel, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Tokyo Marriott Hotel. I apologize that your recent stay was not satisfactory and appreciate your feedback. If you would like to discuss your experience further, please feel free to contact me directly at the phone number listed below. Once again, please accept... More

Contributor
19 reviews 19 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's a good hotel. Rooms were clean and had spectacular view. Service was not as good. Executive lounge is ok. They are not open for breakfast. I'm a premier platinum and was given only 2 coupons for complementary breakfast, although we were 4, 2 adults and 2 kids. When I asked for bottled water at the executive lounge, I was... More

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T-Marriott-H, Front Office Manager at Tokyo Marriott Hotel, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Tokyo Marriott Hotel. I apologize that your recent stay was not satisfactory and appreciate your feedback. If you would like to discuss your experience further, please feel free to contact me directly at the phone number listed below. Once again, please accept... More

Bangkok, Thailand
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 15, 2014

In preparation of our trip to Tokyo I reviewed Internet hotel comments to gleam others opinion of the hotel. Although there is a Ritz-Carlton and Courtyard in Tokyo this is the first “Marriott” in one of the worlds largest and most populated cities. The property was recently rebranded “Marriott” from the previous brand Hotel La’ Forte. Further, as a loyal... More

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Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 14, 2014

This is a great hotel in a great location. Part of a business complex the hotel sits somewhat by its self so you don't feel like you are in the a sense urban setting there are beautiful gardens off the lobby and restaurant. Easy cab ride to the train station. The rooms are very spacious and very nicely appointed. The... More

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West Yorkshire
Top Contributor
165 reviews 165 reviews
161 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed June 13, 2014

We moved to this hotel from Hilton Tokyo Bay after a few days in Disney as part of our Asia vacation. We had previously stayed at Marriott Osaka Miyako and again this hotel was of great standard and room 2002 was furnished to high quality and had a great view of the bay area. Breakfast was really excellent and staff... More

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Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 10, 2014

Stayed at this Gotenyama hotel for 4 nights. Spacious lobby, courteous staff, very clean room and comfortable beds. My room was on 9th floor, overlooking the train tracks, but it was very quiet. There are 3 shuttle bus services every hour to Shinagawa station where Shinkansen, other JR and Keikyu trains stop. Also this is a good hotel if you... More

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Additional Information about Tokyo Marriott Hotel

Address: 4-7-36 Kita Shinagawa, Shinagawa, Tokyo Prefecture 140-0001, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinagawa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Tokyo Marriott Hotel 4*
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Also Known As:
Laforet Tokyo Hotel
Tokyo Marriott Hotel Shinagawa

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
249

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