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All 37 Shinagawa hotels

Tokyo Marriott Hotel

4.0 of 5 Hotel   |   4-7-36 Kita Shinagawa, Shinagawa, Tokyo Prefecture 140-0001, Japan
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Ranked #11 of 37 hotels in Shinagawa
A recent review
3 of 5 stars reviewed 1 week ago
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88 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Contributor
11 reviews 11 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

actually i booked at this hotel because most of hotels was booked in the city center. the hotel is big but its old and the room is normal but its comfortable. the nearest station is Shinagawa and its about 10 minutes walking from the hotel. the hotel price is average. the executive lounge small.

Was this review helpful? Yes 1
T-Marriott-H, Front Office Manager at Tokyo Marriott Hotel, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with Tokyo Marriott Hotel. We very much appreciate your valuable feedback. And should you have any further suggestions at all, please do not hesitate to share it with us. Once again, thank you for your valuable comments. We look forward to welcoming you back... More

Lenexa, Kansas
Contributor
11 reviews 11 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel gets the job done, but there isn't much activity there. Staff was nice, but the lobby seemed a little dead (all the time) with not much excitement. Rooms were great. Food at the hotel on the first floor was fantastic. The gym was disappointing. First of all, it was an extra charge. Secondly, the equipment was pretty dated.... More

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Greenville, North Carolina
Top Contributor
65 reviews 65 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I decided on the Marriott for my first visit to Tokyo, using both points and cash. I could not have been happier. I had read all about the small rooms in Tokyo, but the rooms in the Marriott are large and comfortable. I loved everything about the room, especially the teas. The breakfast buffet is delicious, and the lounge for... More

Was this review helpful? Yes 1
Singapore
Top Contributor
63 reviews 63 reviews
56 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Was put in this hotel which is quite far away from our office and I don't like it at all. The hotel is located in a office area so there is nothing much around the area, like a dead town. You have to first walk very far from the entrance to the front desk area and the room is not... More

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T-Marriott-H, Front Office Manager at Tokyo Marriott Hotel, responded to this review

We would like to thank you very much for staying with us. Also, we highly appreciate your opinion and suggestions that you've given out to help us appraise and improve our services to the highest standards possible. We sincerely apologize for the inconvenience that you may have experienced during your stay and any suggestions given will be positively received and... More

Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First, the review by Koyangie in mid July is quite good and sums things up. So this is more of a personal reflection and a couple extra details. We got here by train, first to shinagawa then by the local train one stop away to kitashinagawa. The walking bridge crosses the street, head right & up a block or so... More

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Contributor
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for five nights on a business trip. The staff and facility is a fine example of why we enjoy our overnights at Marriott Hotels. We were always greeted with smiles and eager helpfulness. There was a short walk to a large train station for us to explore Tokyo in our free time.

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wilmington,nc
Top Contributor
95 reviews 95 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for a meeting and the meeting space is large (unusual for Tokyo) and very clean. The hotel rooms are large and appear to have been recently updated so they do reflect a Marriott theme which is good if you are a frequent traveler as myself. They offer an executive lounge on the first floor with evening cocktail... More

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Singapore
Top Contributor
123 reviews 123 reviews
108 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed July 22, 2014

I tried most of the Shinagawa hotels. Apart Sakura Tower, this one is the best and even less expensive. Shuttle to station is free (5 minutes). The lobby is far to be impressive but the rooms are modern and very comfortable. Special congrats on the bathroom amenities. Decoration could be still a bit joyful. The breakfast is excellent although not... More

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Mauritius
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 17, 2014

Hotel is overall OK, relatively new and within quiet location. It is near Shinagawa subway and rail station. Plus: There is an airport shuttle to / from the hotel costs around US$30, takes one hour. This is convenient, specially if you have suitcases. All facilities in good working condition, clean, and well-maintained. Regular shuttle bus, about 3 every hour to... More

Was this review helpful? Yes 1
T-Marriott-H, Front Office Manager at Tokyo Marriott Hotel, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with Tokyo Marriott Hotel. We very much appreciate your valuable feedback. With regard to the size of room and the GYM fee, I will definitely bring them to the management attention for further discussion to improve the conditions. Once again,thank you for your valuable... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 15, 2014

It's a nice hotel. Rooms are small and it's clean. It's not very English speaking friendly- no English tv. Not really anything in walking distance. The staff is very friendly and went above and beyond. The Japanese restaurant is great. We had tempura and the lunch restaurant very good too.

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Additional Information about Tokyo Marriott Hotel

Address: 4-7-36 Kita Shinagawa, Shinagawa, Tokyo Prefecture 140-0001, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinagawa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Tokyo Marriott Hotel 4*
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Also Known As:
Laforet Tokyo Hotel
Tokyo Marriott Hotel Shinagawa

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249

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  • At what time does the pool open each day?

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