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All 37 Shinagawa hotels

New Otani Inn Tokyo

3.0 of 5 Hotel   |   1-6-2 Osaki, Shinagawa, Tokyo Prefecture 141-0032, Japan
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New Otani Inn Tokyo
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Ranked #19 of 37 Hotels in Shinagawa
A recent review
3 of 5 stars reviewed 2 weeks ago
GAfromLA Los Angeles
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293 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles
19 reviews 19 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the New Otani for a week while in Tokyo on business. It is a business hotel, as was pointed out by another reviewer, so the rooms are small. One of the most disappointing things is that there is a $10.00-$12.00 per day charge for internet service in the room. If you're there for an extended stay, this... More

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Tel Aviv, Israel
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

well situated high end hotel - but not very expensive. attentive staff, very efficient. will stay again there next time. subway station very near and good train line to all parts of the city. japanese restaurant awesome

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Top Contributor
193 reviews 193 reviews
50 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed August 27, 2014

i came for my first visit in Tokyo. I was expecting very high prices and tiny rooms but the new Otani was relatively spacious and comfortable in rooms, with many dining options and... the price was bellow the 200$. good one.

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Taipei, Taiwan
15 reviews 15 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed August 21, 2014

This would be considered as a budget business hotel. The location is great (JR Osaki station) and there is a passage connecting from the station to the hotel. The rooms are extremely small, that is what to be expected in most Japanese business hotels. The wall is extremely thin, I could hear people talking in the middle of the night..... More

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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 19, 2014

Was there for business trip for a week in Aug 2014. Do not confuse this with Hotel New Otani Tokyo. They are in a different league. What is good: - The hotel is located near Osaki station (about 2 min walk) and is very convenient - There are many restaurants near by - There is also a convenient store just... More

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Princeton, Indiana
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2014

While on business to Tokyo, Japan two weeks ago (June 2014) I booked rooms for myself and 15 others at the New Otani Hotel. It was better than I could have dreamed. The hotel staff was reflective of the wonderful customer service one will receive in Japan. The hotel staff helped me with a UPS issue at 2:00 A.M. and... More

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Scottsdale, Arizona
Top Contributor
142 reviews 142 reviews
71 hotel reviews
152 helpful votes 152 helpful votes
4 of 5 stars Reviewed June 13, 2014

Very nice hotel! The Location is great! There are a lot of little shops and restaurants attached to the hotel! It was nice to walk around in the shopping area! The hotel staff were polite and friendly! The rooms were big! The amenities in the room were nice!

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Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 11, 2014

Hotel is steps away from the Osaki station. Which has lots of Japanese restaurants and a sandwich cafe. Room is pretty small but for travelers its no problem since most of the time spent is out of the hotel anywaus. The room has a bedside radio which plays their Solitudes albums which I find it soothing letting it play in... More

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Senior Contributor
37 reviews 37 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 9, 2014

Overall, the hotel is a very nice hotel, conveniently located near Shinagawa train station. The hotel is clean and adequate. Depending on the rate you pay, it can be a bargain. There is a Lawson's convenience store nearby which makes a convenience for coffee or others items. The staff is very friendly and helpful. Overall a bit worn, but clean.

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Manila, Philippines
18 reviews 18 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 5, 2014

We stayed here for one night only during Golden Week and we were ecstatic with its location. There is a tube connecting it from the JR Yamanote Line. It is also in Ohsaki Gate City which is filled restaurants and shops. There is also a bus station below. Service is sub-standard for me. Nobody even helped with our bags. This... More

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Additional Information about New Otani Inn Tokyo

Address: 1-6-2 Osaki, Shinagawa, Tokyo Prefecture 141-0032, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinagawa
Price Range (Based on Average Rates): $
Hotel Class:3 star — New Otani Inn Tokyo 3*
Number of rooms: 412
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Also Known As:
New Otani Inn Tokyo Hotel Shinagawa
New Otani Hotel Tokyo
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa

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