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New Otani Inn Tokyo

1-6-2 Osaki, Shinagawa 141-0032, Tokyo Prefecture
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New Otani Inn Tokyo
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361 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

My family and I love Japan and visit frequejtly We arrived with great expectations because of its great location and great name, but were very disapointed for several reasons: 1. We had booked for two rooms, one twin and ond double. The reservation showed two twin rooms. The receptionist was rude and unwilling to solve their mistake, regardless of the... More 

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Singapore, Singapore
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed there for a week. location is super! just downstairs was the JR line that basically bring you to town area. and there are supermarket and foods stall in the shopping centre. or mini shop. The room is super clean and tidy when we check in, the bathroom was awesome! so clean and neat. although the outside of the hotel... More 

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arundel
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First class services full attention to every detail,very helpful,historical garden well worth a visit,room very clean though watch out for the electronic loo.!! Afternoon tea with the Japanese middle-class very enlightening

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Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 27, 2015

The best part of this hotel is that, it's location. Near to its JR Osaki station (if im not mistaken) and also Gate City Ohsaki Hall, where usually it's where the conference halls are. And you may find convenient stores and cafes/restaurants just within walking distance. Everything provided is just enough for a busy traveller or businessman/woman and luckily I... More 

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Travelers are raving about these Shinagawa hotels

Coral Gables, Florida
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed May 19, 2015 via mobile

Very nice hotel centrally located It has a beautiful garden even with a tea house for the tea ceremony. You feel like if you are in the middle of a forest when you really are in the middle of the. City . Very good service the rooms have a beautiful view of downtown Tokyo

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Singapore, Singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 12, 2015

Love the location of hotel; right outside the hotel is the JR line. There is also a convenience store right beside the hotel if you want to get water or necessities. Breakfast buffet isn't too bad as well; a good mix of western and Japanese breakfast items for one to choose from. The room is very clean as well! Thumbs... More 

Was this review helpful? Yes 2
Brisbane, Australia
Level Contributor
196 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed March 27, 2015

Nice hotel very clean. The rooms are quite small but that is very typical for Japan. Well located and worth staying at whilst in Tokyo. There are a good choice of restaurants and other entertainment in the area.

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Kuala Lumpur, Malaysia
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed March 23, 2015

The room was very average and the beds could be more comfortable. The room is very clean though. The location of the hotel was quite good as it was close to the metro line and there are lots of food options around the station. However, I'd probably choose to stay closer to the shopping action at Shibuya the next time.

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Windsor, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 22, 2015

I usually stay in the Prince Sakura tower, but it was full. This was the only hotel I could find in the area. For 1/3 cost of the Sakura tower, it is recommended. Main issues: No wifi in room (easily fixed with a cheap router), and you have to pay 1,000 yen a day (though given the low cost of... More 

Was this review helpful? Yes 1
Milton Keynes, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 23, 2015

great service, choice of restaurants, convenient location to Metro - wide choice of bars,restaurants,shops & Karaoke within 200 yards. Great city views from 30th floor. Wonderful traditional garden to look out on from the restaurant. Kettle & Fridge :) Huge beds.

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Staying in Shinagawa / Gotanda

Neighborhood Profile
Shinagawa / Gotanda
In Shinagawa, an office district shares space with luxury residential buildings and the scene is constantly changing with rapid development. Ikedayama park and Togoshi park are great places to see beautiful traditional Japanese gardens with ponds, as well as enjoy the changing seasons. Shinagawa was a post and a port town during the Edo era and the lavish old Shinto shrines and Buddhist temples at Shinagawa and Ebara are very popular. It's a great place to get in touch with the old Edo atmosphere on a pleasure boat cruising along the canal. The neighboring area around Gotanda station is a study in modern contrasts filled with unique restaurants and a lively nightlife.
Explore this neighborhood
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