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All 37 Shinagawa hotels

New Otani Inn Tokyo

3.0 of 5 Hotel   |   1-6-2 Osaki, Shinagawa, Tokyo Prefecture 141-0032, Japan
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New Otani Inn Tokyo
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69%
Ranked #20 of 37 hotels in Shinagawa
A recent review
5 of 5 stars Reviewed June 16, 2014
Todd M Princeton, Indiana
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275 people have reviewed this hotel

Traveler rating
    46
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
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English first
Princeton, Indiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2014

While on business to Tokyo, Japan two weeks ago (June 2014) I booked rooms for myself and 15 others at the New Otani Hotel. It was better than I could have dreamed. The hotel staff was reflective of the wonderful customer service one will receive in Japan. The hotel staff helped me with a UPS issue at 2:00 A.M. and... More

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Scottsdale, Arizona
Top Contributor
141 reviews 141 reviews
70 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed June 13, 2014

Very nice hotel! The Location is great! There are a lot of little shops and restaurants attached to the hotel! It was nice to walk around in the shopping area! The hotel staff were polite and friendly! The rooms were big! The amenities in the room were nice!

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Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 11, 2014

Hotel is steps away from the Osaki station. Which has lots of Japanese restaurants and a sandwich cafe. Room is pretty small but for travelers its no problem since most of the time spent is out of the hotel anywaus. The room has a bedside radio which plays their Solitudes albums which I find it soothing letting it play in... More

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Phoenix
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 9, 2014

Overall, the hotel is a very nice hotel, conveniently located near Shinagawa train station. The hotel is clean and adequate. Depending on the rate you pay, it can be a bargain. There is a Lawson's convenience store nearby which makes a convenience for coffee or others items. The staff is very friendly and helpful. Overall a bit worn, but clean.

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Manila, Philippines
Contributor
18 reviews 18 reviews
13 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 5, 2014

We stayed here for one night only during Golden Week and we were ecstatic with its location. There is a tube connecting it from the JR Yamanote Line. It is also in Ohsaki Gate City which is filled restaurants and shops. There is also a bus station below. Service is sub-standard for me. Nobody even helped with our bags. This... More

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Kitchener, Canada
Top Contributor
115 reviews 115 reviews
42 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed March 29, 2014

I booked New Otani Inn in lieu of the usual Prince hotel at Shinagawa as the latter were all sold out for my travel dates. The price was quite reasonable (even for the Super Executive Double -- albeit through Expedia rather than the hotel direct). The smaller rooms are very reasonably priced, but also quite small -- check the room... More

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San Diego, California
Top Contributor
87 reviews 87 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 29, 2014

This is my second business trip to Japan and I think all hotel rooms in Tokyo are probably small. This is the equivalent of staying inside a larger cabin on a cruise ship. The room has all the amenities available even down to a hair brush, q-tips, toothbrush, and toothpaste. I liked that touch. They also included breakfast vouchers for... More

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Taipei, Taiwan
Senior Contributor
46 reviews 46 reviews
45 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 2, 2014

The hotel is very close to the Osaki station and easy to utilize JR line to get some places. Nearby is a shopping mall, and lots of restaurants, so do not worry about the food things. Besides, just outside of the hotel is a convenient store for 24 hours. The only complaint from me is the queen bed is really... More

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Sao Paulo, Brazil
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 18, 2014

The Hotel is cheap and really close to the JR Yamamote Station, 2 minutes walking. The room is small but very clean. There's 2 New Otani Hotel in Tokyo, don't mix them, one is INN there's a lot of diference between them. I recommend it for short stay only. The staff is ok, not very kind.

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Manchester, Connecticut
Top Contributor
102 reviews 102 reviews
68 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed February 18, 2014

I stayed at this hotel due to a flight cancellation that was caused by bad weather. This hotel had a very reasonable price for a night's stay, and the location was convenient to the Osaki station. At the time that I arrived, the weather was a mix of snow, ice, and rain. There is a covered walkway that allowed me... More

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Additional Information about New Otani Inn Tokyo

Address: 1-6-2 Osaki, Shinagawa, Tokyo Prefecture 141-0032, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinagawa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — New Otani Inn Tokyo 3*
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Also Known As:
New Otani Inn Tokyo Hotel Shinagawa
New Otani Hotel Tokyo
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
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Number of rooms
412

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