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New Otani Inn Tokyo

3.0 of 5 1-6-2 Osaki, Shinagawa, Tokyo Prefecture 141-0032, Japan
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New Otani Inn Tokyo
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New Otani Inn Tokyo
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319 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Linz, Austria
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Convenient business hotel, only 200m from JR Yamanote-line station "Osaki". Room size OK, well equiped bathroom. Quiet, with nice park-like outside area. Direct access to a shopping area and many restaurants on the groundfloor in the same building-complex. No WIFI in the room, only in the lobby. LAN in the room is charged ca. JYP 1000.- extra! This is not... More 

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Sydney, Australia
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There is a bit of confusion in the reviews below. This hotel is situated right next to Osaki JR station on the Yamanote Line. It is a relatively small hotel with 13 floors catering mainly to Japanese businessmen and tour groups. The cost is significantly below most of the western hotels in Shinagawa. The hotel itself is fairly simple and... More 

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Contributor
16 reviews 16 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel has comfy rooms with a fridge and water cooker. Staf is friendly and helpfull. It's next to a JR station of the Yamamote line, which circles the center of Tokyo. this makes it an excellent pstartpoint to get around. There is a small mall with several restaurants and a supermarket next door.

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Los Angeles, California
Top Contributor
74 reviews 74 reviews
64 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago

For all of you Americans coming to Japan let me give you the heads up on the New Otani Inn. The location of the hotel is great, right next to the Osaki Station. If you are coming in from Natira Airport, take the Narita Express Train to Shinagawa Station and then transfer to the Yamanote line, Osaki the first stop... More 

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 5, 2014

I've stayed in Shinagawa many times for business but this was my first time at the New Otani Inn. This trip was for vacation and the location (Osaki station vs. Shinagawa station) was very convenient. The roomph size was decent and the price for the accommodations and location was excellent. It's not fancy, but it's clean, decent sized and I... More 

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Hyderabad, India
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 3, 2014

We were here for 5 days and it was reasonable. The rooms are not too big and the wifi is only available in the lobby and nt in the rooms, making life a bit difficult. The staff is alright - not very friendly. The breakfast is very japanese and doesnt not cater to the foreigners. It is centrally located making... More 

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Singapore, Singapore
Contributor
20 reviews 20 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 3, 2014

Stayed here 2 nights. The rooms are lovely and clean and have a nice decor. Our room was very warm and twice we requested them to adjust the aircon, as it can not be altered in the room. They said they had, however it was very stuffy and warm. Managed to get a fan, which kind of helped. The breakfast... More 

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Telford, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 30, 2014

Our four night stay in Tokyo was enhance by the location and facilities of the New Otani. Our room was in the Tower and had a great aspect across Tokyo and the Imperial Palace. Breakfast was available in numerous resturants, but our favourite was the American with a view of the waterfall and gardens. A great way to start any... More 

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Vancouver, Canada
Top Contributor
71 reviews 71 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 28, 2014

The location is great - right on the Akasaka-Mitsuke line for the Ginza and Marunouchi Lines for easy access to all of Tokyo. Restaurants are good. Best buffet is in the lobby, but not the garden view lounge - continental only (and a poor one at that). 30th floor view restaurant is okay but the buffet is smaller. Great selection... More 

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Aylesbury, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 28, 2014

Our 4 night stay couldn't be faulted. Ideally situated for Tokyo sightseeing by bus or metro, and very close to many reasonably priced local restaurants. Our immacutely clean room on 33rd floor had amazing views across the City. There are 3 restaurants providing Japanese, US and 'international' cuisine. The breakfasts were delicious and included in our deal, but the in-house... More 

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Additional Information about New Otani Inn Tokyo

Address: 1-6-2 Osaki, Shinagawa, Tokyo Prefecture 141-0032, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinagawa
Price Range (Based on Average Rates): $
Hotel Class:3 star — New Otani Inn Tokyo 3*
Number of rooms: 412
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Also Known As:
New Otani Inn Tokyo Hotel Shinagawa
New Otani Hotel Tokyo
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa

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