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All 35 Shinagawa hotels

New Otani Inn Tokyo

3.0 of 5 Hotel   |   1-6-2 Osaki, Shinagawa, Tokyo Prefecture 141-0032, Japan
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Ranked #20 of 35 hotels in Shinagawa
A recent review
4 of 5 stars reviewed 3 weeks ago
tomh009 Kitchener, Canada
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Kitchener, Canada
Top Contributor
116 reviews 116 reviews
43 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked New Otani Inn in lieu of the usual Prince hotel at Shinagawa as the latter were all sold out for my travel dates. The price was quite reasonable (even for the Super Executive Double -- albeit through Expedia rather than the hotel direct). The smaller rooms are very reasonably priced, but also quite small -- check the room... More

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San Diego, California
Top Contributor
85 reviews 85 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is my second business trip to Japan and I think all hotel rooms in Tokyo are probably small. This is the equivalent of staying inside a larger cabin on a cruise ship. The room has all the amenities available even down to a hair brush, q-tips, toothbrush, and toothpaste. I liked that touch. They also included breakfast vouchers for... More

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Taipei, Taiwan
Senior Contributor
46 reviews 46 reviews
45 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 2, 2014

The hotel is very close to the Osaki station and easy to utilize JR line to get some places. Nearby is a shopping mall, and lots of restaurants, so do not worry about the food things. Besides, just outside of the hotel is a convenient store for 24 hours. The only complaint from me is the queen bed is really... More

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Sao Paulo, Brazil
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 18, 2014

The Hotel is cheap and really close to the JR Yamamote Station, 2 minutes walking. The room is small but very clean. There's 2 New Otani Hotel in Tokyo, don't mix them, one is INN there's a lot of diference between them. I recommend it for short stay only. The staff is ok, not very kind.

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Manchester, Connecticut
Top Contributor
88 reviews 88 reviews
62 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed February 18, 2014

I stayed at this hotel due to a flight cancellation that was caused by bad weather. This hotel had a very reasonable price for a night's stay, and the location was convenient to the Osaki station. At the time that I arrived, the weather was a mix of snow, ice, and rain. There is a covered walkway that allowed me... More

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Zurich, Switzerland
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 27, 2014

3 nights january 2014 first the good points: - the area (Osaki) is good. Really close to the Yamanote (JR), a short ride to Shinjuku, Shibuya-area and just 1 station to Shinagawa (Shinkansen and Narita-Express) - there is also a big supermarket in the basement of the building (nicer than just the Conbini / Lawson) negative: - you only get... More

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Melbourne, Australia
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 26, 2014

I recently stayed at this hotel for one week. Arrived after a nineteen hour flight from Australia (including stopover in Singapore). The taxi let me off at what was sign-posted as Main Entrance - but there was not a soul about, it was deserted and the hotel felt like it was in the middle of nowhere with no life about.... More

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Strängnäs, Södermanlands Län, Sweden
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 23, 2014

I'd like to share some other impressions of mine about this hotel, since many tourists have already noted positively about the location which is just a minute walk from JR Osaki station. We stayed in a room with a double size bed for 3 nights in January 2014. Price including breakfasts are reasonable, and facilities are clean and tidy. There... More

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Constant Traveller
Top Contributor
195 reviews 195 reviews
118 hotel reviews
229 helpful votes 229 helpful votes
2 of 5 stars Reviewed January 16, 2014

My back hurts. This isn’t good. I’m 12,000 miles from home in the middle of a month-long trip through Asia, and instead of being comfortably perched at a desk in my hotel room I am sitting on a tiny chair in the public lobby of the New Otani Hotel because this is NOT, despite their claims, a good business hotel.... More

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bangalore, India
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 7, 2014

Bang outside Osaki Station, you cant go wrong with this hotel.. It is a business hotel, quick in-and-out, neat and clean, fast internet connection, comfy Pajamas, decent toiletries.... Perfect for Business Stay, not anything else....

Was this review helpful? Yes 3

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Additional Information about New Otani Inn Tokyo

Also Known As:
New Otani Inn Tokyo Hotel
New Otani Inn Tokyo Hotel Shinagawa
New Otani Hotel Tokyo
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa
Address: 1-6-2 Osaki, Shinagawa, Tokyo Prefecture 141-0032, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinagawa
Restaurant Room Service
Hotel Style:
Ranked #20 of 35 hotels in Shinagawa
Price Range (Based on Average Rates): $
Hotel Class:3 star — New Otani Inn Tokyo 3*
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