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All 37 Shinagawa hotels

New Otani Inn Tokyo

3.0 of 5 Hotel   |   1-6-2 Osaki, Shinagawa, Tokyo Prefecture 141-0032, Japan
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Ranked #19 of 37 hotels in Shinagawa
A recent review
3 of 5 stars reviewed 1 week ago
Fuzzbuzz_sg Singapore, Singapore
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Taipei, Taiwan
15 reviews 15 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

This would be considered as a budget business hotel. The location is great (JR Osaki station) and there is a passage connecting from the station to the hotel. The rooms are extremely small, that is what to be expected in most Japanese business hotels. The wall is extremely thin, I could hear people talking in the middle of the night..... More

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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Was there for business trip for a week in Aug 2014. Do not confuse this with Hotel New Otani Tokyo. They are in a different league. What is good: - The hotel is located near Osaki station (about 2 min walk) and is very convenient - There are many restaurants near by - There is also a convenient store just... More

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Princeton, Indiana
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2014

While on business to Tokyo, Japan two weeks ago (June 2014) I booked rooms for myself and 15 others at the New Otani Hotel. It was better than I could have dreamed. The hotel staff was reflective of the wonderful customer service one will receive in Japan. The hotel staff helped me with a UPS issue at 2:00 A.M. and... More

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Scottsdale, Arizona
Top Contributor
143 reviews 143 reviews
72 hotel reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed June 13, 2014

Very nice hotel! The Location is great! There are a lot of little shops and restaurants attached to the hotel! It was nice to walk around in the shopping area! The hotel staff were polite and friendly! The rooms were big! The amenities in the room were nice!

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Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 11, 2014

Hotel is steps away from the Osaki station. Which has lots of Japanese restaurants and a sandwich cafe. Room is pretty small but for travelers its no problem since most of the time spent is out of the hotel anywaus. The room has a bedside radio which plays their Solitudes albums which I find it soothing letting it play in... More

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Senior Contributor
35 reviews 35 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 9, 2014

Overall, the hotel is a very nice hotel, conveniently located near Shinagawa train station. The hotel is clean and adequate. Depending on the rate you pay, it can be a bargain. There is a Lawson's convenience store nearby which makes a convenience for coffee or others items. The staff is very friendly and helpful. Overall a bit worn, but clean.

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Manila, Philippines
18 reviews 18 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 5, 2014

We stayed here for one night only during Golden Week and we were ecstatic with its location. There is a tube connecting it from the JR Yamanote Line. It is also in Ohsaki Gate City which is filled restaurants and shops. There is also a bus station below. Service is sub-standard for me. Nobody even helped with our bags. This... More

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Kitchener, Canada
Top Contributor
115 reviews 115 reviews
42 hotel reviews
96 helpful votes 96 helpful votes
4 of 5 stars Reviewed March 29, 2014

I booked New Otani Inn in lieu of the usual Prince hotel at Shinagawa as the latter were all sold out for my travel dates. The price was quite reasonable (even for the Super Executive Double -- albeit through Expedia rather than the hotel direct). The smaller rooms are very reasonably priced, but also quite small -- check the room... More

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San Diego, California
Top Contributor
97 reviews 97 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed March 29, 2014

This is my second business trip to Japan and I think all hotel rooms in Tokyo are probably small. This is the equivalent of staying inside a larger cabin on a cruise ship. The room has all the amenities available even down to a hair brush, q-tips, toothbrush, and toothpaste. I liked that touch. They also included breakfast vouchers for... More

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Taipei, Taiwan
Senior Contributor
46 reviews 46 reviews
45 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 2, 2014

The hotel is very close to the Osaki station and easy to utilize JR line to get some places. Nearby is a shopping mall, and lots of restaurants, so do not worry about the food things. Besides, just outside of the hotel is a convenient store for 24 hours. The only complaint from me is the queen bed is really... More

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Additional Information about New Otani Inn Tokyo

Address: 1-6-2 Osaki, Shinagawa, Tokyo Prefecture 141-0032, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinagawa
Price Range (Based on Average Rates): $
Hotel Class:3 star — New Otani Inn Tokyo 3*
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Also Known As:
New Otani Inn Tokyo Hotel Shinagawa
New Otani Hotel Tokyo
New Otani Shinagawa
New Otani Inn Tokyo Shinagawa

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