We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hearton Hotel Higashishinagawa

4-13-27 Higashishinagawa, Shinagawa 140-0002, Tokyo Prefecture
Hotel amenities
Hearton Hotel Higashishinagawa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #12 of 42 Hotels / Ryokan in Shinagawa
A recent review
4 of 5 stars reviewed yesterday
Connie M
Write a Review

212 reviews from our community

Traveler rating
    41
    128
    35
    7
    1
See reviews for
34
21
53
82
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Indonesian first
  • Italian first
  • Japanese first
  • Thai first
  • Any
English first
  • All months
    (212)
  • Mar-May only
    (50)
  • Jun-Aug only
    (55)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (53)
All months
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

My husband and I stayed here with our 2 kids for 3 nights. The room was a little small but it really didn't bother any of us. The rooms were very clean and even though we stayed on a smoking floor (last room available) the smell was not bad at all. We loved the location since it was right across... More 

Was this review helpful? Yes
Baulkham Hills, Australia
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel for 4 nights in early May (Golden Week) it was surprisingly difficult to get to from the airport given its opposite a railway station, allow a long time to get anywhere! The Hotel its self was clean and in reasonable condition, the room was average for Tokyo standards (small) but had everything I needed. the... More 

Was this review helpful? Yes 1
Jodhpur, Rajasthan, India
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here during my visit to Tokyo for Japan IT Week 2015. I was part of Indian Delegation and our reservations were done by our tour agent, it was not our choice. Good points about hotel first. Wonderful location just opposite the Shinagawa Seashore metro station. Easy to reach here from Airport. Staff is good and courteous. Rooms and... More 

Was this review helpful? Yes
Sydney
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 1, 2015

I stayed at this hotel for 3 nights and found it to be quite clean and modern. The room was small but still bigger than what you would get in Shibuya/Shinjuku and the price was very reasonable.The location is better than what I originally expected as it is across the road from a shopping mall which also has the Shinagawa... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 28, 2015

We stayed here for 3 days, some of the staff can not speak English very well, on the first day we found it hard to understand the directions he gave us.On the second day, we talked to a different receptionist and he can speak English very well. So my suggestion is try to speak to a different receptionist everyday. The... More 

Was this review helpful? Yes 1
Sydney, Australia
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 31, 2014

No so easy to reach this hotel, especially from Narita Airport as 60 km away. The Train station in front of hotel need to pay extra 210 yen to go anyway. As it belong another private railway company. JR pass/Subway Pass/Metro Pass can not be use.

Was this review helpful? Yes 4
Wahpeton
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 18, 2014

I stayed at this Hearton for 9 days in early December 2014. I found a half-rate sale and got the room for US$75. The room was quite acceptable, small as is typical, but I was out all day and used it only for sleeping so this was not a problem. I found the staff to be very good and had... More 

Was this review helpful? Yes 6
Kuala Lumpur, Malaysia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 19, 2014

I have been staying in this hotel for a business trip on early nov 2014. The hotel was very nice, good location and view. The problem that need to be solve is the staff cannot speak english. that was a hard time for me. i called the front desk asking for an iron and ironboard but they don't understand what... More 

Was this review helpful? Yes 1
Phnom Pen, Phnum Penh, Cambodia
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 23, 2014

In fact knowing Japan pretty well I was chocked here in this hotel. The receptionist very cold and nearly impolite at arrival was surprising because normally in Japan people are always so nice and welcoming in very polite way. I was just little bit before the check in time and i asked if i can have the room and just... More 

Was this review helpful? Yes 5
London, United Kingdom
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 10, 2014

Stayed 4 nights on business. The room are very small. The breakfast is quite basic but it has enough to set you for the day. The Staff is very helpful. The location can be a disadvantage for who wants to visit Tokyo. A good point is the shopping center across the road.

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

82 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (71)
Viewed
Room/suite (17)
Viewed
Bathroom (10)
Viewed
View from room (3)
Viewed
Hotel & grounds (13)
Viewed
Business center/function rooms (1)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Room/suite (2)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...

Staying in Haneda / Kamata

Neighborhood Profile
Haneda / Kamata
Haneda / Kamata is known for its airport with many hotels popping up with the increase in international flights. It’s also an area that offers many shrines and temples with ancient origins including Anamori Inari Shrine or Ikegami Honmonji temple which is visited by more than 300,000 people in October's Buddhist Oeshiki festival. The area around Kamata station is lined with restaurants and is lively until late at night. In particular, it’s known for the large collection of tasty gyoza specialists.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay