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The Pier Hotel

Certificate of Excellence
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Harbourmouth, Gorleston-on-Sea, Great Yarmouth NR31 6PL, England
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1 room 1 adult
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213 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
1 review
5 of 5 stars Reviewed yesterday NEW

Me and my Husband stayed here for a little get away in January, after finding The Pier hotel online we thought the price was a bargain and very good value for money. We found the staff to be very helpful and friendly , food was excellent- especially the FISH & CHIPS! Room was very light and clean with a lovely... More 

Helpful?
Thank AroundtheTellus
Norfolk, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

stayed at the pier hotel on the special weekend offer, and when we arrived they had upgraded us to a lovely seaview room! it was a beautiful room with a wonderful view. we had dinner in the restaurant both evenings i had the vegetable lasagne which came with chips and my partner had a rib eye steak cooked to perfection.... More 

Helpful?
1 Thank summersun624
James-Ops_Mngr, Manager at The Pier Hotel, responded to this review

WOW what a great review - thank you. The team always look to upgrade our guests on arrival when possible so it was great it worked out for you. We look forward to seeing you again soon. Best wishes, James More 

Northampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A warm welcoming hotel, staff helpful and friendly. They appear to enjoy working there. The hotel was busy, but plenty of staff to accommodate this. Interesting views from the hotel. Food excellent. Would visit again.

Helpful?
3 Thank ValW50
James-Ops_Mngr, Manager at The Pier Hotel, responded to this review

Thank you for your great review. Margaret and her team are delighted you enjoyed your visit and very much look forward to welcoming you back soon. Best wishes, James More 

Kent, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Needed room on first floor due to mobility reasons as no lift available, on arrival staff could not be more helpful. We were told we had been upgraded to sunrise suite, unbelievable, one of the best rooms you could ask for. We had lunch at the bar, dinner that evening and breakfast the following morning, all 3 were first class... More 

Helpful?
1 Thank Robert C
James-Ops_Mngr, Manager at The Pier Hotel, responded to this review

Good morning Robert, thank you so much for your great review. We are delighted you enjoyed your stay with us. We always look to upgrade our guests free of charge when we have the availability so I am pleased it worked out for you. The whole team looks forward to welcoming you again soon to the Pier Hotel. Best wishes,... More 

Suffolk England
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have been a number of times now for Sunday lunch, it is such good value for the money with a good choice of roasts plus other good choices the restaurant is very welcoming and although the staff are very busy, they are always very pleasant and very helpful especially if you have any food preferences allergies etc. The hotel... More 

Helpful?
1 Thank JackySuffolkEngland
James-Ops_Mngr, Manager at The Pier Hotel, responded to this review

Thank you very much for your great review. We are very pleased you have returned again and found the team welcoming. Hopefully the lovely walk along the prom helped walk off your lunch. We hope to see you again soon. Best wishes, James. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The Pier Hotel mixes the very best of modern facilities with a 1930's charm. Every member of staff was extremely friendly and helpful. Customer care is superb. This icon hotel in Gorleston with it's unique position overlooking the sea is a jewel in the crown of the east coast. Treat yourself to a stay and if you can book the... More 

Helpful?
1 Thank Kevin B
James-Ops_Mngr, Manager at The Pier Hotel, responded to this review

Thank you so much for a glowing review. The whole team will be pleased you found them friendly and welcoming. The Sunrise Suite is most certainly a star attraction to the hotel - as I'm sure the new Honeymoon Suite will be. Thank you again for your time completing the review. Best wishes, James More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 7, 2016 via mobile

My family and I had Christmas lunch at the pier hotel and it was superb, the food and service was 1st class and I have booked to go next year ... Very nice hotel and restaurant .i would definitely recommend this hotel with views to die for . Spotlessly clean,very friendly staff , all in all a really good place... More 

Helpful?
1 Thank Tim B
James-Ops_Mngr, Manager at The Pier Hotel, responded to this review

Thank you for your wonderful review. Christmas was very busy for us so it is wonderful to hear that you had such a great time. We all very much look forward to seeing you again this Christmas - but hopefully before! Best wishes for 2016, James. More 

Gorleston-on-Sea, United Kingdom
Level Contributor
105 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed December 27, 2015

We had our usual Christmas Day Dinner at the Pier with a couple of good friends. It certainly was a 5 star experience with exceptional food, served by exceptional staff Only one member of our party managed the cheese and biscuits course!!! Well done to Rodney, Margaret and all the excellent staff for again making our Christmas special.

Helpful?
1 Thank linda l
James-Ops_Mngr, Manager at The Pier Hotel, responded to this review

Thank you so much for your lovely review. We are delighted you chose to spend your Christmas Day with us. Hopefully you will return to us this year - but leave room for the cheese this time! Best wishes for a great 2016, James More 

Oulton Broad, United Kingdom
Level Contributor
153 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed December 21, 2015

Called in for coffee in the morning, service was fine, numerous different areas to sit and drink. The restaurant areas looks very nice, has good selection of food on offer. Looks well maintained in every area of the hotel. Certainly would go back had have some food.

Helpful?
1 Thank RogerLowestoft
James-Ops_Mngr, Manager at The Pier Hotel, responded to this review

Thank you for your great review. We pride ourselves on ensuring our hotels look spotless so it's great when we receive such reflective feedback. Wishing you a great 2016, James More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 17, 2015

Very comfortable surroundings, we had afternoon tea for 14 people and they looked after us very well, great position over looking the beach and docks, lively bar and we have eaten in the restaurant 3 times for either Sunday lunch or during the week - each time good service and good quantity of food we presented.

Helpful?
2 Thank Lawrence S
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