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3.0 of 5 Hotel   |   Cliff Hill, Gorleston-on-Sea, Great Yarmouth NR31 6DH, England
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Cliff Hotel
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80%
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
loulou097 suffolk
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  • Reviews (333)
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333 people have reviewed this hotel

Traveler rating
    156
    111
    42
    14
    10
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62
138
10
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • Any
English first
suffolk
Contributor
18 reviews 18 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at this hotel for one night as a birthday treat for my husband. We had the bath suite which was just amazing and luxurious. We had lunch, dinner and breakfast and all three meals where out of this world, along with the view from the terrace. Could not fault a single thing. Everyone from reception to bar staff... More

Was this review helpful? Yes
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We went to the cliff hotel today for a birthday meal and can not fault it at all! The food was very good freshly cooked haddock and Chips, very tastey in deed, the service was brilliant also and the view just topped it off! Thanks to all involved

Was this review helpful? Yes 11
Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We had lunch at the cliff hotel. The menu clearly stated the coleslaw was homemade and it was clearly a cheap bought in one. I was very let down by the fact nobody came to check our meals were ok and on leaving I pointed out to staff my issues and was ignored.

Was this review helpful? Yes 1
Crawley, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for a visit to family and although 30mins away from them it was well worth the extra drive. We have stayed in a few hotels in Norfolk and none have compared to The Cliff. Our room was lovely and one major plus for me was conditioner in the room haha, we never get that in any hotel we... More

Was this review helpful? Yes 4
CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Dear Fish4amy, thank you for the lovely review ! apologies for the shower head , these whilst being attractive , do work loose after a while and although we do regular checks it seems we missed yours on that occasion! I am glad you enjoyed your High Tea , these are very popular at the Cliff and we are proud... More

Norwich, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Particularly in the sunshine, the restaurant is a perfect place for a meal, or just a few drinks over looking the beach. Perfect for couples and families with a safe area for children to have a little play. The staff are friendly and service is fairly quick. Highly recommend if you're in the area!!!

Was this review helpful? Yes 5
CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Dear Jamie-LeighRoehrig , Thank you for the fantastic review! I am glad the team looked after you well , they work very hard and still manage to be friendly and pleasant ,so it is really nice when this is recognised so thank you for this. The views are stunning from the terrace and you are righ,t it is a lovely... More

Gorleston-on-Sea, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been visiting the Cliff hotel for a while with family, friends and my partner and it's vastly improved over the past couple of years! The place looks amazing now, especially the new bar and the terrace which was lovely to sit out on to enjoy a drink and some lunch! My most recent visit to the hotel (though... More

Was this review helpful? Yes 4
CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Dear Lolacheese1, Happy Anniversary! I am so glad you chose to celebrate this important occasion with us .. im even more pleased that you had such a great time! The team work very hard to make sure that guests have a great experience with us and this is reflected in your review so thank you very much. I hope you... More

2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Outside dining on the terrace was just lovely. Good food, fairly priced. Efficient sevice, almost all good...reception staff didnt have a room tarrif or brochere available which was abit dissapointing. Would have been nice to have possibly been shown one of the rooms. That said we will return soon for more food.

Was this review helpful? Yes 1
CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Dear Dan S thank you for the glowing review , apologies for the room tarrif brochure not being available , we have a very busy reception and the team work hard to stay on top of their workload and this was an oversight , but rest assured it wont happen again! I am glad everything else was top notch and... More

Manorbier, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Have stayed at this hotel previously some years ago, and sadly the standard seems to have dipped a bit since then. There is a big bar/casual restaurant which is well used, but I ate in the formal dining room. Excellent food, and attentive staff. Was given the key to someone else's room when I checked in which could have been... More

Was this review helpful? Yes
CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Dear SDbus Thank you for your review and also taking the time to list the positives of your stay as well. Firstly apologies for the issue with the keys , the reception is a very busy part of the hotel and on the whole mistake free, but unfortunately wherever Humans are involved there is the possibility for mistakes, I am... More

Sheringham, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have recently visited and stayed the night at this lovely hotel with our French Friends. The music and tea on the terrace were wonderful with stunning views. The staff were all extremely helpful and friendly and the atmosphere was super. Our room was very clean and comfortable We needed a very early breakfast which was arranged for us, beautiful... More

Was this review helpful? Yes 5
CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Dear Terradictyl12 , thank you for the "tres bon" review! I see that you are based in Sheringham (lovely place) and it is nice when we have a chance to entertain neighbours! I am so pleased that you had such a nice stay and even more pleased that the team were able to accommodate your requests (we do try!) I... More

Leicester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights, room was good nice and clean and view was great. 1st night was not fun we had a young child with us and were not informed that our room was just under the outside bar area where a singer was playing. We asked what time it finished at 9pm, it would have been nice if... More

Was this review helpful? Yes 2
CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Dear Uleicester , thank you for your review and for taking the time to list the positives of your stay as well as the negatives. I was mortified when I read your review , this is not the Cliff way and is definitely the standards that I expect from my team, I am currently investigating the content of your review... More

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Additional Information about Cliff Hotel

Address: Cliff Hill, Gorleston-on-Sea, Great Yarmouth NR31 6DH, England
Phone Number:
Location: United Kingdom > England > East Anglia > Norfolk > Great Yarmouth > Gorleston-on-Sea
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cliff Hotel 3*
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Also Known As:
Cliff Hotel Gorleston-On-Sea, Great Yarmouth

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Class
Number of rooms
39

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