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Cliff Hotel

Certificate of Excellence
Hotel website
Cliff Hill, Gorleston-on-Sea, Great Yarmouth NR31 6DH, England
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Cliff Hotel
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483 reviews from our community

Traveler rating
    217
    178
    57
    18
    13
See reviews for
104
195
11
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
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  • English first
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English first
  • All months
    (483)
  • Mar-May only
    (117)
  • Jun-Aug only
    (139)
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    (110)
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    (117)
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norwich,norfolk
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed today NEW

We stayed in this lovely hotel for our 1st years anniversary, and were not dissapointed in the quality of our room, lovely and clean, though the room was a little warm! No sea view available which was due to a wedding party booked in for the weekend.We decided to eat in the terrace bar at lunchtime, paninis were delicious. Terrace... More 

Was this review helpful? Yes
Birmingham, United Kingdom
2 reviews
3 of 5 stars Reviewed yesterday NEW

We bought a night at The Cliff Hotel with cream tea and breakfast through Wowcher on the premise that this was a 4 out of 5 'luxury' hotel. Unfortunately, our experience did not mirror this view. Upon arrival, just in time for check-in, we found that there was inadequate car parking (I enquired about car parking when I booked and... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We initially booked in for one night, at short notice, to be near a dying relative in hospital nearby and extended our stay day by day. All the staff went out of their way to assist as we came and went at all hours, which resulted in one of us always sleeping in the room. A change of room was... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

Booked afternoon tea for party of 7, paid £5ph deposit in advance. When arrived informed tables are not reserved, bar was really busy (6 nations regby weekend). We were offered the lounge bar, this felt more like day room in a care home; stuffy environment, not suitable for our party. When expressed disappointment to staff the excuse was a wedding... More 

Was this review helpful? Yes
Contributor
20 reviews 20 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

we had afternoon tea on the same day as the previous reviewers. I can completely disagree with their views. Our experience was exemplary , we thought the food was delicious and the service was very good , our waitress Sharon was attentive and experienced. We enjoyed the quiet atmosphere in the lounge , and even got to view the wedding... More 

Was this review helpful? Yes 1
CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Thank you for taking time to give this great review , we appreciate your comments and look forward to seeing you again soon! More 

Milton Keynes, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just had a great weekend at this hotel. The room was clean bright and very comfortable. The food was excellent, but the best thing was the staff. Every body that we met, from the cleaning staff, to the waiters, to the staff at reception, could not have done more to make sure, all our needs were met. We... More 

Was this review helpful? Yes 2
CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Thank you for taking time to give this great review , im so glad that the team hit the right note with you and look forward to seeing you again very soon More 

LYTHAM
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel, and the Restaurant food and the cooked breakfast were all 5* 300 miles from home, but worth every mile just to stay at "The Cliff Hotel" I will just have to do more business over that way. there is a huge sun terrace with patio heaters and sea views surrounded by a glass screen to shield you from... More 

Was this review helpful? Yes 2
CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Thank you for taking time to give this great review , we appreciate your comments and look forward to seeing you again soon! It is so nice when business people take time to review us , we appreciate how busy you are so again thank you More 

Plymouth, United Kingdom
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went here for a Mothers Day Meal - excellent roast and good value. Carvery style dining. All ages catered for. Nicely cooked and well presented. Would recommend. Did not stay here but the rooms were bright and clean

Was this review helpful? Yes 2
CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Thank you for taking time to give this great review , we appreciate your comments and look forward to seeing you again soon! We are glad your mothers day with us was so good , it is after all a very important day to us all! More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Came to the hotel for family wedding and felt welcome from arrival to departure. Wedding fabulous. Rooms very nice. Bar and terrace a real feature. Nice little play area for kiddies. Would like to thank the lovely waitress who looked after us at breakfast such a warm and friendly lady ( can't remember name but curly hair) a credit to... More 

Was this review helpful? Yes 2
CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Thank you for taking time to give this great review , we appreciate your comments and look forward to seeing you again soon! I will pass your feedback on to Maggie who is a credit to the hotel , it is nice that she impressed enough for you to mention her !! see you soon! More 

england
Top Contributor
232 reviews 232 reviews
46 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After our walk with friends from Hopton-on-Sea to Gorleston-on-Sea along the beach, we stopped at the Cliff hotel, the scones were lovely, warm, with jam and a generous portion of clotted cream, cappuccino was good, staff were friendly and attentive, tables are well spaced out and the atmosphere is relaxing, we sat inside but you get lovely views from the... More 

Was this review helpful? Yes 1
CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Thank you for taking time to give this great review , we appreciate your comments and look forward to seeing you again soon! I am glad that you enjoyed the scones ,they are a very popular item on our menu and I am also glad you enjoyed the fantastic views we have for our hotel! More 

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