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3.0 of 5 Hotel   |   Cliff Hill, Gorleston-on-Sea, Great Yarmouth NR31 6DH, England
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Cliff Hotel
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80%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
fish4amy Crawley, United Kingdom
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331 people have reviewed this hotel

Traveler rating
    154
    111
    42
    14
    10
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62
138
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • Any
English first
Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed today NEW

We had lunch at the cliff hotel. The menu clearly stated the coleslaw was homemade and it was clearly a cheap bought in one. I was very let down by the fact nobody came to check our meals were ok and on leaving I pointed out to staff my issues and was ignored.

Was this review helpful? Yes
Crawley, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed for a visit to family and although 30mins away from them it was well worth the extra drive. We have stayed in a few hotels in Norfolk and none have compared to The Cliff. Our room was lovely and one major plus for me was conditioner in the room haha, we never get that in any hotel we... More

Was this review helpful? Yes 1
CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Dear Fish4amy, thank you for the lovely review ! apologies for the shower head , these whilst being attractive , do work loose after a while and although we do regular checks it seems we missed yours on that occasion! I am glad you enjoyed your High Tea , these are very popular at the Cliff and we are proud... More

Norwich, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Particularly in the sunshine, the restaurant is a perfect place for a meal, or just a few drinks over looking the beach. Perfect for couples and families with a safe area for children to have a little play. The staff are friendly and service is fairly quick. Highly recommend if you're in the area!!!

Was this review helpful? Yes 1
CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Dear Jamie-LeighRoehrig , Thank you for the fantastic review! I am glad the team looked after you well , they work very hard and still manage to be friendly and pleasant ,so it is really nice when this is recognised so thank you for this. The views are stunning from the terrace and you are righ,t it is a lovely... More

Gorleston-on-Sea, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have been visiting the Cliff hotel for a while with family, friends and my partner and it's vastly improved over the past couple of years! The place looks amazing now, especially the new bar and the terrace which was lovely to sit out on to enjoy a drink and some lunch! My most recent visit to the hotel (though... More

Was this review helpful? Yes 2
CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Dear Lolacheese1, Happy Anniversary! I am so glad you chose to celebrate this important occasion with us .. im even more pleased that you had such a great time! The team work very hard to make sure that guests have a great experience with us and this is reflected in your review so thank you very much. I hope you... More

2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Outside dining on the terrace was just lovely. Good food, fairly priced. Efficient sevice, almost all good...reception staff didnt have a room tarrif or brochere available which was abit dissapointing. Would have been nice to have possibly been shown one of the rooms. That said we will return soon for more food.

Was this review helpful? Yes 1
CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Dear Dan S thank you for the glowing review , apologies for the room tarrif brochure not being available , we have a very busy reception and the team work hard to stay on top of their workload and this was an oversight , but rest assured it wont happen again! I am glad everything else was top notch and... More

Manorbier, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Have stayed at this hotel previously some years ago, and sadly the standard seems to have dipped a bit since then. There is a big bar/casual restaurant which is well used, but I ate in the formal dining room. Excellent food, and attentive staff. Was given the key to someone else's room when I checked in which could have been... More

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CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Dear SDbus Thank you for your review and also taking the time to list the positives of your stay as well. Firstly apologies for the issue with the keys , the reception is a very busy part of the hotel and on the whole mistake free, but unfortunately wherever Humans are involved there is the possibility for mistakes, I am... More

Sheringham, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have recently visited and stayed the night at this lovely hotel with our French Friends. The music and tea on the terrace were wonderful with stunning views. The staff were all extremely helpful and friendly and the atmosphere was super. Our room was very clean and comfortable We needed a very early breakfast which was arranged for us, beautiful... More

Was this review helpful? Yes 4
CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Dear Terradictyl12 , thank you for the "tres bon" review! I see that you are based in Sheringham (lovely place) and it is nice when we have a chance to entertain neighbours! I am so pleased that you had such a nice stay and even more pleased that the team were able to accommodate your requests (we do try!) I... More

Leicester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights, room was good nice and clean and view was great. 1st night was not fun we had a young child with us and were not informed that our room was just under the outside bar area where a singer was playing. We asked what time it finished at 9pm, it would have been nice if... More

Was this review helpful? Yes 2
CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Dear Uleicester , thank you for your review and for taking the time to list the positives of your stay as well as the negatives. I was mortified when I read your review , this is not the Cliff way and is definitely the standards that I expect from my team, I am currently investigating the content of your review... More

Sittingbourne, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

While on holiday just before Easter with wife and two daughters' families, saw banner on decking for Sunday Carvery, so we went and tried it.... what a fantastic Sunday lunch, the food was just like a home cooked Sunday roast, only better; the meat was cooked to perfection and the roasties were heavenly. The staff were very attentive and made... More

Was this review helpful? Yes 3
CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Dear Peter F Thank you for the review ! We love Sundays at the Cliff , a great full day with lots going on ! (The team like it because they have carvery too!) As you can see we like to look after our younger guests as much as possible as this in turn helps the parents enjoy them selves!... More

Milton Keynes
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Just back from a long weekend. Lovely room and food. Terrace very busy Friday/Saturday night,good company. Quiet bar for residents if required. Staff brilliant,very friendly. Good beer,Adnams and a good choice of ciders. Had steak two night in a row,both cooked to perfection.Recommend to anyone!

Was this review helpful? Yes 3
CliffHotelManager, General Manager at Cliff Hotel, responded to this review

Dear turnleftatthedoor thank you for the glowing review , I am especially glad you enjoyed the Fri/sat on the terrace! The terrace is beautiful , the jewel in our crown! It does get busy and we are lucky enough to have very nice customers ,as you experienced ,which makes for a great vibrant atmosphere! I will pass your comments on... More

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Additional Information about Cliff Hotel

Address: Cliff Hill, Gorleston-on-Sea, Great Yarmouth NR31 6DH, England
Phone Number:
Location: United Kingdom > England > East Anglia > Norfolk > Great Yarmouth > Gorleston-on-Sea
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cliff Hotel 3*
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Also Known As:
Cliff Hotel Gorleston-On-Sea, Great Yarmouth

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Class
Number of rooms
39

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