The staff are helpful. Spoken English is very little...BUT! If you're traveling to another country you should learn some of the language there anyway! ^^ The only draw back is the lack of room temperature. You can control the fan but for cool air / heat it is controlled per floor not per room. You must request a new wifi... More

Stayed in a twin room which had ample space to walk around without kicking the luggage accidentally. The room was clean and the electric kettle was easy to operate. The windows were indeed facing some walls but it didn't matter much as we were out the whole day. The cafe sells cheap breakfast sets and many locals frequent it. Need... More

stayed 5days in this hotel 22nd January - 26th january , 5-7min from Ueno Skyliner ( straight train from narita airport) and nearly the same from JR Ueno Train Station ( one of the important stations to travel everywhere in tokyo) . This hotel is clean but very small room, its like living in the box. WiFi is free and... More

I stayed here for four nights and overall was very happy. It is a basic hotel, but everything is kept clean and the staff are helpful. While the rooms are indeed small, don't forget we are in Japan! The kettle, small fridge, free wi-fi, ample toiletries, traditional bathrobe and slippers more than compensate for the lack of space. The location... More

Old-fashioned, dirty and small room. The door was really damaged inside. Some doors in some other rooms were difficult to open, and that caused neighbours to produce lots of noise at the time they wanted to come into the room. Staff mood was depending on who was there, but nobody could speak a word in english. You could find people... More

The location is great. It is situated across the JR Ueno station and 1 block from the main road in front of the station. It is closest to Tokyo Metro's Hibiya line, Ueno Station, in between exit 2 and 3 (I believe, as it has been a few days) For those with heavy luggages, there is an elevator between exit... More

The hotel is very well situated, literally 3 minutes from Ueno station which is an important one in Tokyo (you can go anywhere from there). The hotel is not situated next to the crazy (but nice) Ueno market but rather at the border with the working buildings, meaning you can enjoy the market and the station while having some peace... More

I stayed at this hotel for 6 nights in early July. At first night, the toilet shower (automatic spray which cleanses a body part) had already malfunctioned so I was switched to another room the following day. Then at my 4th night, after flushing the toilet, the water just kept on running, making noises the whole night. I should have... More

I highly recommend this hotel in the ueno area of tokyo. It is 5 mins. from the main ueno station and 7/8 mins from the keisei line direct to/from narita airport.The staff are very friendly with good english communication. Rooms are small and basic but very good for the price in tokyo. The area around is brilliant for local food/drink/shopping... More